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Reviews of Aparthotel Imperatriz 3 stars

Rua Imperatriz D. Amelia, 72, Se, 9000-018 Funchal, Portugal

#216 of 271 Holiday rentals in Funchal

Guests' Choice

Review score

Based on 132 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.3

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    6.9

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Showing 1 - 39

  • Reviewed: 17 June 2018

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    It was clean but the bathroom had a leaking tap that had caused some mould stain.

    The room was a decent size with everything we needed although was rather worn. The staff were extremely friendly, efficient and helpful. BIns were emptied everyday and fresh towels provided midweek. Staff provided info on many things to do and were happy to make bookings for you.

    Stayed in June 2018

  • Reviewed: 31 January 2018

    • Group
    • Studio (2 Adults)
    • Stayed 18 nights
    • Submitted via mobile

    There were ants in our room and no foods (not even in their package) could be left outside the fridge because they would be full of ants by the time we got back.

    Stayed in January 2018

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights

    Breakfast. Better to take breakfast somewhere else.

    The location, The Staff (specially Duarte or Duerte. I give him two thumbs for everything), value for money, swimming pool in the roof top.

    Stayed in December 2017

  • Reviewed: 31 October 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    We loved the rooftop solarium and pool and the proximity of the apartment to the town centre and its amenities. Fabulous park n marina nearby with plenty of lovely restaurants to choose from. Staff were friendly n helpful and we will definitely stay here again. Thank you 😊

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights

    We can at times get used to having aircon somewhere hotter than home, that not having it can cause sleep issues. Booked in full knowledge and wont stop me booking again.

    Extremely friendly and helpful staff, great location, very good sized room, very well equipped, with good view from south facing balcony.

    Stayed in October 2017

  • Reviewed: 21 October 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    Ants, Leaking sink, no space to cook,old overused sink & cookware, 3 days without maid service, nightman absolutely gormless Swimming pool not maintained properly leaving it out of service on thd hottest days.no bar in use

    Free wifi, location

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Furniture is dated and needs updating. Could also have better pillows and a bigger shower head would be great

    Cleanliness. Reception staff are all very nice.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    There was no AC but generally this wasn't a massive problem. Because we had to keep doors open for air some of us received a number of bites (probably mosquitos)

    The staff were really friendly and accommodating since our group was 17 which was large! The rooftop pool was a nice addition which made it easy to relax and enjoy our stay. Staff also helped us organise a trip to the lava caves on the other side of the island with taxis etc.

    Stayed in September 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Ants found in our room, getting heckled by the builders while by the pool

    Friendly staff (Victor was lovely and very helpful!) wonderful pool and view good facilities. Lots of restaurants within walking distance and a lovely walk to the cable cars

    Stayed in April 2017

  • Reviewed: 28 April 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The location. Currently​ a lot of construction going on arround but it is still manageable. Overall good value for money.

    We loved the great reception! And the brecfast was great as well. Overall good value for money.

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 7 nights

    At present there is a lot of building noise. Hopefully this will cease in the next couple of years

    Location just behind casino. Not far from bus stop. Easy walk onto promenade

    Stayed in March 2017

  • Reviewed: 18 March 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night

    Unfriendly Night time Receptionist, Building site outside rear of hotel, Ants in the Kitchen & Bathroom.

    Nice day receptionist (Duarte) Close proximity to Ferry Port for Porto Santo.

    Stayed in March 2017

  • Reviewed: 18 March 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night

    Night receptionist very poor attitude & tutted at everything, we felt that we were a nuisance just for turning up!

    Handy for Porto Santo Ferry, Nice Bath & Shower facilities, Duarte the day receptionist was very helpful, kind & welcoming.

    Stayed in March 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 9 nights

    Lots of ants behind and in/on the kitchen elements and fridge. All food - bread inclusive - had to be 100% sealed.

    Good value for money. Nice rooftop terrace and pool. OK location.

    Stayed in December 2016

  • Reviewed: 27 October 2016

    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 7 nights

    The WiFi in our room, 308, was rubbish. Very slow most of the time non-existent some of the time. Mind you we are used to 200mb at home! On the roof, all the umbrella bases were unusable in any more than the slightest breeze. When we stayed it was windy most of the time! Almost forgot about the ants - at least I think they were. Very tiny and not much of a problem, but don't leave any food items out of the fridge.

    The beds were very firm - just as we like them. The restaurant was excellent for an evening meal though we did not use it for breakfast. The pool and sunbathing area on the roof was a big bonus but....see above. We liked the location very much - not far from buses, taxis, pubs, restaurant etc, etc.

    Stayed in October 2016

  • Reviewed: 22 October 2016

    • Leisure trip
    • Solo traveller
    • Studio with Sea View
    • Stayed 7 nights

    The decor is a little dated.

    The hotel was in a wonderful position, close to the marina, centre and some lovely restaurants right outside the hotel. I had a large room with seaview as requested and I was not disappointed.

    Stayed in October 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 14 nights
    • Submitted via mobile

    Very old decor.. Everything is dated... TV must be 20.years old. If you require the remote a deposit is required.?? Wh

    Location is good to get about.. Close to local restaurants and 3.pubs.... Short walk to main town...

    Stayed in August 2016

  • Reviewed: 11 June 2018

    • Group
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No Iron and kettle / tea coffee facilities in room. Receiption no speak much English.

    Stayed in June 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Family with young children
    • Studio (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Parking garage very tight, better park outside. It is well let cater but noisy because of the street traffic.

    Staff extremely helpful and friendly.

    Stayed in January 2018

  • Reviewed: 11 November 2017

    • Business trip
    • Couple
    • Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast, very old tapestry in the room, tobacco smell in the room.

    Location, room size

    Stayed in November 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Group
    • Studio (2 Adults + 1 Child)
    • Stayed 7 nights

    Rooftop pool.

    Stayed in September 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    Staff were cheery and very helpful, great location, comfy beds, lovely pool!

    Stayed in September 2017

  • Reviewed: 9 April 2017

    • Family with young children
    • Studio (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The food was excellent

    Stayed in April 2017

  • Reviewed: 7 November 2016

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Great location with Parking facilities. Near the center, bars and restaurants.

    Stayed in November 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 7 nights

    aircon

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights

    Excellent location Cute pool and view on the rooftop

    Stayed in September 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Solo traveller
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    no air conditioning. unable to sleep at nights. A poor continental breakfast

    the location only

    Stayed in July 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 7 nights

    Breakfast was very dissapointing not enough choice

    Great location staff very friendly and helpfull great rooftop pool area.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 March 2016

    • Business trip
    • Solo traveller

    The beds were not overly comfortable but it was still possible to get a good night's sleep. There were some ants around the door frame but they didn't seem to be all over the rest of the room. At times, the hot water in the shower seemed to run out but most of the time it was okay.

    The room was really spacious and pretty clean. The kitchenette behind wardrobe doors is very handy. The balcony was great with two chairs and a view of the ocean.

  • Reviewed: 29 June 2015

    • Leisure trip
    • Solo traveller

    Nothing.

    The reception staff were extremely helpful in finding aerobus times and organising a trip that I hadn't managed to do. Nothing was too much trouble.

  • Reviewed: 3 January 2015

    • Leisure trip
    • Couple

    Breakfast. Don't bother with it!

    Staff and location wonderful. Can't really fault it at the price. Kitchenette a joke though. Not even a toaster, but good for making coffee and a good sized fridge!

  • Reviewed: 19 March 2016

    • Leisure trip
    • Solo traveller

    Very friendly service and quite a large room.

  • Reviewed: 11 February 2016

    • Leisure trip
    • Couple

    Standard of furnishings, desperately need to update tired gloomy rooms.

    Location good, plenty of bars send rstaurants, close to bus services

  • Reviewed: 3 February 2016

    • Leisure trip
    • Couple

    The cooking facilities were poor and for example no frying pan.

    The staff was excellant

  • Reviewed: 28 January 2016

    • Leisure trip
    • Couple

    Little bit old furnishing

    Near the city centre. Good value for money

  • Reviewed: 30 December 2015

    • Leisure trip
    • Couple

    MIcrowave would help improve the small food preparation and cooking area.

    Location. Roof top pool with great view. Friendly and helpful staff.

  • Reviewed: 14 April 2015

    • Leisure trip
    • Couple

    Great location for getting around, a sea view and balcony, friendly and helpful staff.

  • Reviewed: 13 March 2015

    • Leisure trip
    • Couple

    Nothing bad.

    Big room, big bed. Kettle for tea making. Helpful reception, good Wi-Fi in public area.

  • Reviewed: 15 February 2015

    • Leisure trip
    • Couple

    The traffic noise & no easy chairs

    It was good for access to town

There are also 8 reviews without text. These impact the overall review score.

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