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Reviews of Vale do Gaio Hotel 4 stars

Barragem Vale do Gaio, 7595-034 Torrão, Portugal

Review score

Based on 271 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    7.9

  • Free WiFi

    8

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Showing 1 - 40

  • Reviewed: 18 September 2018

    5.8
    Setting is absolutely stunning.
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness could definitely be improved in rooms, restaurant and communal areas. Unfortunately everything looks a little tired and often stained, a little renovation and attention to cleanliness would make this place an absolute haven.

    Setting is absolutely stunning.

    Stayed in September 2018

  • Reviewed: 17 April 2018

    8.3
    With breath-taking surroundings, it is the perfect summer quiet getaway.
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 2 nights

    The property is very nice but it does need a little upgrade after these years. With such wondering surroundings and lots of great potential, it is a pity that it is not equipped with more up-to-date hotel technology like silent door card key, state of art bathroom with better lighting, anti-fog mirror and rain shower, and overall better sound insulation. We were a little annoyed with the neighbouring guest walking in the room with high heels late at night, and the louder than usual exhaust sound from the bathroom.

    The surroundings are stunning. The hotel has the perfect location overlooking the lake. The terraces and living room-style hotel lounge area are very cozy for chilling out. It would be perfect for summer quiet getaway.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    10
    Amazing place
    • Leisure trip
    • Couple
    • Quarto Duplo Standard Sem Vista
    • Stayed 1 night
    • Submitted via mobile

    No points.

    Really amazing staff, breakfast it was great and also the dinner. The view is amazing and is really quite and calm place, the best to relax and enjoy the nature.

    Stayed in March 2018

  • Reviewed: 18 September 2017

    10
    Loved it!
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    One of the most romantic getaways I've ever seen. The terrasse and it's multitude of pillows make the perfect accompaniment to the breathaking view. Gorgeous food on top of it all!

    Stayed in August 2017

  • Reviewed: 3 June 2017

    8.3
    Lovely breakfast on the terrace, surrounded by the voices of...
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 5 nights
    • Submitted via mobile

    Meat heavy menu in the evening, not for vegetarians.

    Lovely breakfast on the terrace, surrounded by the voices of millions of birds. Great wine menu from the region. Great sun decks by the pool.

    Stayed in June 2017

  • Reviewed: 10 April 2017

    9.2
    Little paradise in Alentejo
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 2 nights

    Wonderful location, overlooking the beautiful dam. Very quiet environment, peaceful. Beautiful deck, terrace with sunbeds. Very pleasant to lunch or dine outside or in the beautiful dining room. Excellent cuisine. Very friendly service.

    Stayed in April 2017

  • Reviewed: 31 March 2017

    9.6
    Meet the owner Vasco who came and personally introduce him...
    • Leisure trip
    • Group
    • Quarto Duplo Standard Sem Vista
    • Stayed 1 night

    None, perhaps staying for another day! :)

    Meet the owner Vasco who came and personally introduce him self. He is a real gourmet connoisseur and recommended the dish of the day. The services pre/post arrival where outstanding! Tranquil place with lots of pet friends ready to take out for a walk. Amazing breakfast. Totally recommend this place.

    Stayed in March 2017

  • Reviewed: 24 March 2017

    8.3
    Nice couple of days, but that was enough.
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 2 nights
    • Submitted via mobile

    No hot water in the room in the mornings. The menu and food not Michelin star, complete lack of vegetables. Breakfast very limited choice. Beautiful lake but unable to walk around it .

    Nice size room and lovely view. Staff pleasant and friendly . Loved the quirkiness of the lounge area, very cosy.

    Stayed in March 2017

  • Reviewed: 22 February 2017

    9.6
    Amazing place to rest and relax
    • Leisure trip
    • Couple
    • Quarto Familiar Standard Sem Vista
    • Stayed 2 nights

    The room was not amazing, but OK. There is a lack of wall sockets to plug smartphones/laptops/hair dryer, etc. You basically get 1 socket where the TV is plugged and then they provide you with a triple socket adapter. Not ideal, but you can manage. And the hair dryer in the bathroom is one of those weak hotel thingies. There was no way of fixing the shower head to the wall, because there was already a deactivated wall-mounted shower head that we couldn't get to work, but not a huge deal.

    The view, the outside areas with large beds and chairs, the cosy lobby which is more like a living room. The restaurant, waffles for breakfast... The staff is very friendly, the house dogs are very friendly as well. Overall, it feels like you are staying at a dream house, not a hotel. We stayed in winter, so there were outdoor fireplaces to keep us warm outside. Overall a great experience!

    Stayed in February 2017

  • Reviewed: 8 October 2018

    9.6
    We will return, excellent days
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, friendly staff, excellent meals. Excellent location!

    Stayed in October 2018

  • Reviewed: 4 October 2018

    10
    Magic stay! True gem!
    • Leisure trip
    • Family with young children
    • Quarto Familiar Standard Sem Vista
    • Stayed 1 night
    • Submitted via mobile

    Fab view, fab dining, lovely surroundings and really genuine paradise!!

    Stayed in October 2018

  • Reviewed: 30 September 2018

    9.2
    Great experience, will definitely return!
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 2 nights

    Some facilities could use a refresh (which is scheduled to be done soon)

    Great location, the staff, comfortable bed and the amazing food

    Stayed in September 2018

  • Reviewed: 25 July 2018

    5.4
    food was excellent!
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 1 night

    The place need to be refurbished.

    food was excellent!

    Stayed in July 2018

  • Reviewed: 18 April 2018

    10
    The setting is sublime and Vasco and all his staff were very...
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    The setting is sublime and Vasco and all his staff were very friendly and made us feel at home even though we only stayed for one night

    Stayed in April 2018

  • Reviewed: 11 December 2017

    10
    awesome
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 3 nights

    the bathrooms are a little old fashioned

    The quietness. The hotel is beautiful and the staff is soo nice

    Stayed in December 2017

  • Reviewed: 4 November 2017

    10
    Really enjoyable stay.
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike.

    Location, friendly staff. Very relaxing place.

    Stayed in October 2017

  • Reviewed: 23 August 2017

    4.6
    The potential and the deco
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 1 night
    • Submitted via mobile

    Not really clean, and very run down.... it must have been an amazing place in 2014

    The potential and the deco

    Stayed in August 2017

  • Reviewed: 24 May 2017

    10
    Amazing food and views.
    • Leisure trip
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Stunning location. Quirky. Amazing food. A true one off.

    Stayed in May 2017

  • Reviewed: 18 May 2017

    8.3
    Wonderful stay
    • Leisure trip
    • Group
    • Quarto Duplo Standard Sem Vista
    • Stayed 2 nights

    Bugs, beds

    Meals, Staff, Water activities, beautiful activities

    Stayed in May 2017

  • Reviewed: 14 May 2017

    9.2
    Excellent spot and cosy place
    • Leisure trip
    • Couple
    • Double Room with Dam View
    • Stayed 1 night
    • Submitted via mobile

    Great spot by the lake. Excellent view. Quite a cosy place, feeling like home

    Stayed in May 2017

  • Reviewed: 29 November 2016

    10
    Charming Boutique Hotel
    • Couple
    • Superior Double Room with Dam View and Balcony
    • Stayed 1 night

    nope

    friendly staff, beautiful hotel

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 May 2016

    10
    Incredible staff , and the owner is just super nice and was...
    • Leisure trip
    • Couple

    Incredible staff , and the owner is just super nice and was a really warm / nice concierge ! The location is absolutly fantastic , the deco of the place is amazing CONGRATS

  • Reviewed: 29 March 2016

    10
    The service was very good.
    • Leisure trip
    • Couple

    The service was very good. People were super kind to us. We loved the location! It's very peaceful. The decoration is beautiful and the food is delicious

  • Reviewed: 9 December 2015

    10
    Great place for a romantic getaway.
    • Leisure trip
    • Couple

    Great place for a romantic getaway. Very friendly and helpful staff. Impeccably clean and decorated room. The bed is extremely comfortable. Lovely decoration, cosy and warm, perfect for a winter weekend. Excellent restaurant with delicious a local "à la carte" menu and a exceptional wine menu. Looking forward to go back in the summer to enjoy all the outside facilities.

  • Reviewed: 30 September 2015

    10
    The young ladies who served dinner on 31st August and lunch...
    • Leisure trip
    • Couple

    The three male waiters who served us for dinner on 1st September were inexperienced and not very professional

    The young ladies who served dinner on 31st August and lunch on 1st September were charming and excellent

  • Reviewed: 23 August 2015

    5.4
    The pool area and view is stunning!
    • Leisure trip
    • Couple

    First of all, you would expect that a hotel like this, offers guests free coffee, different kinds of teas, fruits and filtered water (like all good hotels do). And at least, a very decent breakfast buffet with different fresh juiches, cheeses, sausages etc. But the quality of the breakfast was very poor. Simple cheese from a supermarket, heated scrambled eggs, jams and ham. For me, this was not very inviting to have lunch or dinner here. And they promote their restaurant all the time. Second, the acces to internet is very poor. When I mentioned this to one of the staff, she replied: "Ok, this can happen. We are, as you know, in the middle of nowhere." Well, to me, this is not the service level I expected. Cause, if you look at the price per night, it is an expensive hotel.

    The pool area and view is stunning!

  • Reviewed: 18 August 2015

    8.8
    The peaceful location.
    • Leisure trip
    • Couple

    The difficulty in finding the hotel

    The peaceful location. The owner and staff who were very friendly and helpful. All in all a very relaxing place to stay

  • Reviewed: 30 July 2015

    10
    Me and my sister had a truly wonderful time at Vale do gaio.
    • Leisure trip
    • Group

    Me and my sister had a truly wonderful time at Vale do gaio. The location with the hotel surrounded with beautiful nature is outstanding. We are very happy with the welcoming, warm and helpful staff. The room had everything we could ask for and a fantastic view over the river, we slept like babies in the comfortable bed. There is a nice pool and several cosy areas where you can relax and enjoy the surroundings. Also the food is delicious. We have only good things to say about this hotel and the people who run it.

  • Reviewed: 23 July 2015

    5.4
    Quit location, comfortable bed, breakfast
    • Leisure trip
    • Couple

    It needs attention for details, chipped paint, dirty wires in breakfast room, slipery carpet on hard board floor, mild in bathroom

    Quit location, comfortable bed, breakfast

  • Reviewed: 22 July 2015

    10
    The whole atmosphere of the hotel was comfortable and...
    • Leisure trip
    • Couple

    Having to leave!

    The whole atmosphere of the hotel was comfortable and relaxing. The staff were like family and the food was perfect...even their dogs escorted us on a walk to the dam! The location, layout and furnishings of the hotel were beautiful. We could not have asked for a better escape.

  • Reviewed: 30 April 2015

    9.2
    Great hotel , wonderful quite location , great staff ,...
    • Leisure trip
    • Family with older children

    Wifi is slow , the food is a little on the expensive side , some salad and simple international dishes would be a benefit !

    Great hotel , wonderful quite location , great staff , wonderful room !

  • Reviewed: 21 April 2015

    10
    Top service, 100%personalized!
    • Leisure trip
    • Couple

    Really nothing to point.

    Top service, 100%personalized! The owner was a very nice guy, made sure that I got good food, despite being a Vegetarian. I was even able to try one of the Chefs (owner) new creation - Souflé de sopa alentejana! D E L I C I O U S! I am sure it will be on the menu soon! The room has an amazing view, the breakfast was awesome, with waffles (home made!), and pretty much everything you need. The location is breathe taking! Quiet place, you can watch eagels, storks and swallows from the balcony! With all comforts needed, bikes to explore the area, kayak to explore the Dam, fishing (for those who know what to do with it), and a guide with all the tips on what to do around the area. They have a small lounge area with loads of books and newspapers. You will also have the opportunity to taste 5* food, well worth the price. There are a lot of wine options, even though I am not a wine person to properly appreciate it! Maria José, one of the employers, was the best! Always making sure we were happy! We wanted to take her with us!! Did I mentioned the cute little permaculture garden? And the lazy dogs are the best! They also have a pool and a small pool bar for the warmer days, and the best nature lounge lunch area, always with a 5* touch. Nature, service, food, location and staff... unforgetable! Will definately come back!

  • Reviewed: 10 February 2015

    8.8
    A very good weekend overall.
    • Leisure trip
    • Couple

    The food is good but not THAT good. Breakfast has room for improvement. Dinner is overrated.

    A very good weekend overall. Location, sights, cozy atmosphere. Staff very helpful and polite. Will return

  • Reviewed: 5 April 2016

    9.6
    The view
    • Leisure trip
    • Family with young children

    The view

  • Reviewed: 26 January 2016

    9.6
    Great location, hospitality and food
    • Leisure trip
    • Couple

    Great location, hospitality and food

  • Reviewed: 16 December 2015

    10
    The hotel, the surroundings, the quitness, the food, the...
    • Leisure trip
    • Couple

    The hotel, the surroundings, the quitness, the food, the excelent service.

  • Reviewed: 24 October 2015

    8.8
    The location, the staff and the restaurant: just perfect!
    • Leisure trip
    • Couple

    The infrastructure could be in a better condition; it is a bit old. Besides that, excellent!

    The location, the staff and the restaurant: just perfect!

  • Reviewed: 28 April 2015

    9.6
    Location, calmness, staff, view, food
    • Leisure trip
    • Family with young children

    the restaurant is extremely expensive

    Location, calmness, staff, view, food

  • Reviewed: 25 April 2015

    10
    The location.
    • Leisure trip
    • Couple

    The location. The view is fantastic. The staff was great. The food was at a very high level. Congrats.

  • Reviewed: 26 March 2015

    9.2
    The sympathy of employees, location, confort, amazing view.
    • Leisure trip
    • Couple

    WiFi does not work very well in the rooms

    The sympathy of employees, location, confort, amazing view.

There are also 14 reviews without text. These impact the overall review score.

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