Av. Columbano Bordalo Pinheiro 3, Campolide, 1070-060 Lisbon, Portugal
#191 of 392 hotels in Lisbon
Guests' ChoiceBased on 216 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 11 September 2023
Nadine
PhilippinesWe arrived late from a delayed flight and the staff was very welcoming. They were very accommodating with our request for a late check out. The staff was very patient in giving us directions, food recommendations and reminders to be wary of our belongings. The property was next to a train station, perfect to move around.
Stayed in August 2023
Reviewed: 4 September 2023
Pavel
GermanyI travel for work and rely on good WiFi. During my stay, the Wi-Fi connection was so poor that it took a minute to download a normal webpage. When I complained to the reception, they first told me that "when all guests use the internet, no wonder the connection can be poor". Seriously??? It's 2023 out there! Nevertheless, they provided me with access to their business wifi. It was as poor as the free one. The staff also offered to check the connection at another hotel room - it was equally poor. Overall, my stay at the hotel was ruined as I could not work at all. So I cannot recommend this hotel if you travel for work and rely on Wifi. Regardless of how polite the staff is, this is a dealbreaker for me.
The staff is exceptionally nice!
Stayed in September 2023
Reviewed: 23 August 2023
Karen
PortugalOur stay was very short and we spent very little time in the hotel. However, we were impressed with the reception staff who were very helpful and had a friendly but professional approach. The car parking system was very good and the rate was reasonable. We liked the location , close to the metro for getting around the city and the neighbourhood was pleasant with cafes and restaurants just a short walk away.
Stayed in August 2023
Reviewed: 22 August 2023
Andrei
BelarusNo kettle. Paid parking 10 € per day, and each time you want to leave it you should go to reception to validate a parking ticket. From time to time staff is knocking on the door and saying “it’s okey” when you open the a door :)
Closer to metro station.
Stayed in August 2023
Reviewed: 18 August 2023
Carlotta
Italystaff quite rude and would never greet us, the bathroom when we first arrived wasn’t really clean and there were hair in the shower
good location, very close to the metro station and has parking inside the hotel
Stayed in August 2023
Reviewed: 11 August 2023
Carlos
CanadaCleanner
All stuff was good Property nice and clean Close to the metro/ subway
Stayed in August 2023
Reviewed: 23 July 2023
Fernanda
BrazilThere is a subway station in front of hotel… its amazing because you can move to city with facility
Stayed in July 2023
Reviewed: 23 July 2023
Marcel
NetherlandsNo breakfast before 7.00 a.m., very difficult manual evalator, hotel just under airplaneflights to airport.
Nothing
Stayed in July 2023
Reviewed: 26 June 2023
Hanifa
Bosnia and Herzegovinamay be a lift (elevator) using by card did not work any time
the bed was good , good location with good conection to center,
Stayed in June 2023
Reviewed: 20 June 2023
Marija
SerbiaSome would say that the room itself is a bit smaller, but for me it wasn't the issue since it is cozy and has big windows with sunlight. Nothing I didn't like.
Room and the bed linens were clean. Spacious bathroom with enough room for all the towels, soaps, cosmetics, etc. Comfy bed and pillows. And the breakfast was really tasty, a lot to choose from - savory and sweet, from eggs to cereals. I especially liked that I could toast my bread. A bonus was that the staff at the reception had employees who speak English and German language, so both my mom and me could communicate well with them. Metro station is right in front of the hotel entrance (couple of stations to all the other Metro lines) and the lovely Zoo is just 1 metro station away.
Stayed in June 2023
Reviewed: 7 June 2023
Luiz
PortugalNo comments.
Easy of access, parking garage. Very friendly staff.
Stayed in June 2023
Reviewed: 30 May 2023
Karima
CanadaThe hotel could use some refurbishing - carpets are old and a bit smelly. The location is definitely very quiet but on the flip side, it is right next to the Metro and walking distance from Court Ingles.
Nice breakfast. Reception staff were excellent - very helpful and accommodating when I requested a kettle, directions, outlet adapter, etc. This made up for any disappointment I may have had.
Stayed in May 2023
Reviewed: 10 May 2023
Mehsa
United Arab EmiratesIt was extremely disappointing to know that the so called 4 star hotel offered no gym nor swimming pool facilities... one of the rooms we had booked didn't even have tea/coffee facility... moreover we were surprised that the hotel also didn't provide an iron upon request! A four star hotel can do a lot better than that!
Room size and comfortable beds
Stayed in May 2023
Reviewed: 30 April 2023
Kirill
RussiaThe worst thing was the Wi-Fi internet, it was simply impossible to work with. If you are considering this hotel and hoping for good internet, then definitely not this option. There were constant connection drops and the slowest speed in Lisbon
Stayed in April 2023
Reviewed: 17 February 2023
Karen
PortugalToilet paper was very poor quality. No tea/coffee making facilities. Restaurant/lounge very bland, no ambience, too much light. No bar, although drinks were available in lounge, and they were expensive. No terrace/picnic area although these were advertised. Not really 4 star and expensive.
Very nice staff. Good service. Clean.
Stayed in February 2023
Reviewed: 10 February 2023
Wun
MalaysiaThe Metro Station is literally just right outside the Hotel doorstep
Stayed in February 2023
Reviewed: 10 February 2023
Laura
PortugalN/A
the staff were very polite and helpful.
Stayed in February 2023
Reviewed: 30 January 2023
Suzanne
United Kingdomrestaurant was closed for renovation and no coffee making facility in room
nice decor
Stayed in January 2023
Reviewed: 7 January 2023
Ina
RomaniaNot an extra important feature, but would’ve been nice to be able to use the ironing room for a bit to iron a dress myself, but you could only pay for the clothes to be ironed by them.
Everything was just perfect. Room was cosy, clean, spacious, bed was fantastic and the staff were lovely! And a nice walk to the sea side. Would definitely go back!
Stayed in November 2022
Reviewed: 28 November 2022
Dimitri
BelgiumThe kitchen staff
Room
Stayed in November 2022
Reviewed: 29 September 2022
Szymon
PolandOne thing that needs to be said is that there are multiple airplanes flying right above the hotel (also at night) however I must stay that the room is pretty soundproof and although you hear the planes flying personally it never disrupted my sleep.
The location is great, you can get to the city center very quickly, breakfasts are very tasty and quite varied. Our room was quite spacious and very elegant.
Stayed in September 2022
Reviewed: 13 September 2022
Thatiana
Italynothing
staff attention
Stayed in September 2022
Reviewed: 9 September 2022
Sonny
United Kingdomnothing
great
Stayed in July 2022
Reviewed: 9 September 2022
Mayra
United StatesThe breakfast was exceptionally good.
Stayed in August 2022
Reviewed: 1 September 2022
Kaitlyn
IrelandBroken bed and intruding housekeeping
Very good location
Stayed in September 2022
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