Av. Columbano Bordalo Pinheiro 3, Campolide, 1070-060 Lisbon, Portugal
#191 of 392 hotels in Lisbon
Guests' ChoiceBased on 216 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 12, 2024
Gary
United KingdomGreat staff. Early access to room given with no issues.
Stayed in March 2024
Reviewed: March 23, 2024
Kuan
MalaysiaSo far so good.
Friendly and helpful front desk staff. Excellent facility and comfortable stay with nearby eateries. Located next to metro station and walking distance to train station going to Sintra. Super convenient!
Stayed in March 2024
Reviewed: March 20, 2024
Sonia
United KingdomBooked an upgrade room which included coffee making facilities.. This was just a kettle and instant coffee rather than a coffee machine. Expected better in a 4* hotel!
Modern and clean facilities. Great decor in public areas. Good location, Metro outside and just a few stops to central Lisbon. The view from 12th floor was lovely. Staff very friendly.
Stayed in March 2024
Reviewed: March 17, 2024
Irina
LatviaAll was good.
Very close to the airport and station to reach the city center.
Stayed in March 2024
Reviewed: March 11, 2024
Luz
United States of AmericaI didn’t mind it, but the metro does run under and it is heard and felt.
The bed and the bedding were great. Service and breakfast were excellent. Good food at the restaurant. The metro is right there.
Stayed in March 2024
Reviewed: January 12, 2024
Catalin
United States of AmericaNo included breakfast, and quite pricey to get at local restaurant. No coffee machine in the room.
Nice, clean room, park nearby, though location is in a business, not a tourist area. Nice view from the room. Metro station right in front of the hotel entrance. Friendly staff. Good value for money.
Stayed in January 2024
Reviewed: November 29, 2023
Robert
CroatiaHotel doesn't really have any additional facilities.
Perfect location, great breakfast and friendly staff.
Stayed in November 2023
Reviewed: November 26, 2023
Vesna
CroatiaVery near to metro, 20 m , it is super convenient for going sightseeing. The cuisine was of high quality, modern type of cuisine with fresh ingredients in line with local culture. The staff was very polite and a lot of them were moving around, always at your service.
Stayed in November 2023
Reviewed: November 23, 2023
Diane
CanadaNo internet, the fridge didn't work and everything was hot in it
The beds were comfortable and the staff was incredibly helpful
Stayed in November 2023
Reviewed: November 21, 2023
Oliver
United KingdomAir con not very strong and air planes flying over loud if you are a light sleeper
Location, right next to the Azul line
Stayed in November 2023
Reviewed: November 2, 2023
Emanuele
ItalyWifi in room 1007 doesn't work at all. Problems for the rooms in the corner of the hotel
Fantastic Position 10 meters far from the undergraund
Stayed in November 2023
Reviewed: October 12, 2023
Mária
SlovakiaWe were closer to the airport, so in the morning we woke up by airplanes, but that is Lisboa.
Nice place, very close to metro station, helpful staff, nice food (break and as well lunch), clean rooms.
Stayed in October 2023
Reviewed: October 11, 2023
Alona
IsraelIt gets more and more expensive with no visible improvements. The breakfast is very modest, no iron in the rooms nor weight
I have stayed in this hotel for about 5 times. The location is good for my purposes, and the rooms are clean.
Stayed in October 2023
Reviewed: October 6, 2023
Gail
United States of AmericaExcellent
Stayed in October 2023
Reviewed: September 24, 2023
Colleen
United States of AmericaThe rooms were small and the hallways need updating. No outdoor areas to sit. There was a patio but it was a holding place for construction materials.
Location near metro. Staff were helpful. Clean.
Stayed in September 2023
Reviewed: September 17, 2023
Aditya
IrelandA little pricey
Located next to the metro station and very close to Sete Rios, this hotel is very accessible. It was very clean, the room size was good and the staff were very helpful!
Stayed in September 2023
Reviewed: September 16, 2023
Fanni
United KingdomLocation was a bit further out from the city centre but it didn’t really matter as we had a vehicle.
Close to the airport. Service was nice. We didn’t have breakfast but looked nice.
Stayed in August 2023
Reviewed: September 3, 2023
Christopher
PortugalMy wife loved the bedroom.
Stayed in August 2023
Reviewed: August 22, 2023
Anthony
AustraliaNil
Very friendly staff
Stayed in August 2023
Reviewed: August 21, 2023
Dan
CanadaThe underground parking was a little difficult to find, as we initially didn’t know we could drive on the cobblestone path behind the hotel - we initially thought it was a pedestrian path only. It’s not really a bad thing, just wish it would have been easier to navigate.
Very good location, only a 2 min walk to the Metro station. They also have underground parking if you’re driving there, but do keep in mind that it’s paid per diem.
Stayed in August 2023
Reviewed: July 24, 2023
Williams
New ZealandBreakfast option was poor and property was on busy flight path
Location
Stayed in July 2023
Reviewed: July 19, 2023
Julie
United KingdomNoisy if window open.
Comfy room helpful staff
Stayed in July 2023
Reviewed: July 11, 2023
David
PortugalCouldn’t work out the shower!!
Proximity to hospital very good.
Stayed in July 2023
Reviewed: July 8, 2023
Pilar
ArgentinaIt's located outside downtown so calmer and less noisy. However, you can hear every plane passing The ventilation of the bathroom was really bad and we only could open the window a bit. It always smelled of humidity The air conditioning turns on automatically when turning on the lights, not very eco-friendly and annoying to constantly turn off One of the plugs near the bed didn't work
The bed was comfortable and big Breakfast wasn't included (€14/person/day) but it was really good in quantity and quality The staff was friendly and helpful
Stayed in July 2023
Taipei, Taiwan
Lansing, USA
Caorle, Italy
Pfronten, Germany
Tegalalang, Indonesia
Bydgoszcz, Poland
Ancelle, France
Pune, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content