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Reviews of Hotel Fatima 4 stars

Rua João Paulo II, 241, 2495-451 Fátima, Portugal

#16 of 43 hotels in Fátima

Guests' Choice

Review score

Based on 592 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.4

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Showing 1 - 75

  • Reviewed: 31 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The pillows were nice but I used the more comfortable ones available in the closet. There was enough lighting in the room but no direct light for reading.

    I liked everything: professional staff, very nice facilities, perfect cleanliness, excellent location, varied breakfast, comfortable room with a large window and good view.

    Stayed in January 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small things I’ve reported to reception that may help to raise satisfaction to the highest level - excelente instead of good

    Friendliness of staff Location

    Stayed in January 2018

  • Reviewed: 6 November 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was rude. Bed was very uncomfortable They reuse the blankets. Mine had strands of hair that was definitely not mine. Breakfast was mediocre

    The only good thing about the hotel is the location, but there are other hotels within the area.

    Stayed in November 2017

  • Reviewed: 2 November 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a bit poor, there was a large group before us and a lot of the options were finished, so it was quite limited

    The restaurant staff are very helpful and efficient and the location is excellent

    Stayed in October 2017

  • Reviewed: 29 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    comfortable bed, nice & quiet for a good night sleep. Restaurant downstairs is highly commendable. One of us has special dietary restrictions and the head-waiter goes all the way to make sure kitchen accommodates. That's service. Hotel is just opposite the entrance to the sanctuary. Very convenient. Perfect for pilgrims.

    Stayed in October 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights

    I think the food warmer should be pre-heated before serving breakfast as it is not appetising to have cold bacon, egg and sausages during breakfast. Hot food temperature should be maintained when breakfast is being served.

    The location is perfect and very convenient just across the Santuary. The staff are courteous and helpful. Spacious room, clean, very peaceful and quiet place. Breakfast is good, fresh fruits and drinks.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Hotel rooms are old and should be upgraded as this hotel was always busy.

    Proximity to Shrine and all other sites to be visited as well as main areas for eating and shopping.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 3 nights

    Be nice to have a kettle in the room to have a hot drink before bedtime - expecially for people with young children!!!

    Breakfast was lovely, Beds really comfy!

    Stayed in July 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The hotel seemed to be a bit stuffy inside like it needed air conditioning on to clear the air a bit. The stuffiness led us to not eat in the restaurant at dinner time.

    The location was fantastic, right by the shrine and it lovely lying in bed in the morning and hearing the singing.

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I did not like the cleaning staff because they never changed my bedsheets. They just pulled back the covers. I did not like the way the invoice of the mini bar is hidden and covered up

    The location is very ideal for visiting the shrine. The staff at the reception are polite Breakfast is good

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing The staff was good the hotel clean the food also was good and there is too many souvenir shops near the hotels the parking was free etc

    Everything was very good specially the location it was near the sanctuary

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights

    All was well

    The hotel is just a step away from the main church. I would say there isnt any place better than Hotel Fatima and I must say I got the best room overlooking the shrine. the staff were helpful and I would surely stay there the next time I go to Fatima.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location of the hotel is perfect. Everything is just outside the hotel. It is very nice that the breakfast was included and it had lots of choices.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The room is outdated Bathroom disgusting Breakfast disgusting The hotel doesn't have an iron In the USA this hotel would be a 1 star hotel

    Location ONLY

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and facilities are good.this is our second time in this hotel and will be using it again when we come back. We've been to a lot of European hotels and so far this hotel's TV cable system has the most number of English channels, remarkable!

    Stayed in June 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    1. were refused water with ice to be sent to room, as they said it was drinking water was available in the bathroom tap. 2. charged us for jag of water and cup of milk and refused us to take it ourself to room and said it has to be done through room service and were charged 1.30 euro , when I said we will just have jag of water, they still charged us for it. 3. refused us to borrow a phone charger and phone had to be left at reception. 4. food was very poorly , soup had to be sent back 3 times, as it was cold, main was sent back twice and also other guests too did the same. 5. room was not cleaned properly , had to change rooms and still same, batherrom was dirty, towels felt the were good enough to clean floors.

    location was great.

    Stayed in April 2017

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with older children
    • Junior Suite (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The bath had hairs in it. There could have been more pillows. The TV in the sitting room didn't work properly.

    The breakfast was excellent. The location great. The staff very helpful.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room could use some updates mattresses and a/c units 👍

    Breakfast was great and had a variety of food to choose from. Staff was courteous and helpful!

    Stayed in August 2016

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast and location

    Stayed in May 2018

  • Reviewed: 26 May 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night

    3rd bed in bedroom very Mickey Mouse.

    Best location, right across Fatima Sanctuary. Excellent breakfast.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    • Solo traveller
    • Single Room
    • Stayed 1 night

    room

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was excellent

    Excellent

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness

    Place

    Stayed in May 2018

  • Reviewed: 7 April 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    It was so close to the Fatima facility

    Stayed in April 2018

  • Reviewed: 28 February 2018

    • Leisure trip
    • Couple
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in February 2018

  • Reviewed: 27 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in January 2018

  • Reviewed: 19 December 2017

    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Excellent Hotel, Very near to Church

    Stayed in November 2017

  • Reviewed: 9 December 2017

    • Leisure trip
    • Group
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    No kettle/coffee making facilities in the bedrooms. I asked for this but was denied.

    Very helpful & friendly reception staff

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Location

    Stayed in December 2017

  • Reviewed: 29 November 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Glass toilet door

    Big bed

    Stayed in November 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were not great

    Excellent location- good dinner and breakfast - friendly and helpful staff and good service

    Stayed in November 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location opposite shrine good breakfast friendly staff

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    location, and the Hotel it self was very nice

    Stayed in September 2017

  • Reviewed: 16 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was limited. Eggs were cold.

    Loved the location and free parking. The staff were all helpful and wonderful. Lunch was excellent!

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    internet was weak...

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast over priced

    Close to main square

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Junior Suite (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Very good location - just few meters seay from the main attraction

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    NIL

    Close to the Church

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Location , cleanliness and comfort

    Stayed in August 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Not much complain. Just the breakfast was lukewarm and not good internet

    The food was ok but the hot food was lukewarm and the internet was not good

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet is very poor

    The location is great!

    Stayed in August 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    NothingFati

    Location,location,location...very nice and friendly staff

    Stayed in September 2017

  • Reviewed: 15 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Very roomy and clean room. Hotel is just a few steps to the Shrine.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    The hotels location and it's very clean plus the staffs are very courteous

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor internet connection

    Very near the shrine

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 1 night

    No kettle, No coffee or tea bags.

    Big room, Spacious, Clean, near to basilica ,near to bus stand, near to shop. over all very good hotel.

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Closest possible location to the basilica! Very nice place!

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Best location for the Sanctuary. Recommendable for those who are searching for the nearest and nicest hotel in Fatima.

    Stayed in August 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room with Extra Bed
    • Stayed 1 night

    Great hotel in a wonderful location, right beside the Fatima sanctuary!

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Very close to the apparition chapel staff courteous and helpful

    Stayed in May 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    I would have loved to have more fresh fruits on the breakfast buffet.

    Location

    Stayed in June 2017

  • Reviewed: 31 May 2017

    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillow is not enough

    Location is close to the Shrine

    Stayed in May 2017

  • Reviewed: 25 May 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Quite far from bus station if you brings big luggage.

    The hotel is in front of the sanctuary.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location was great staff were helpful.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Big bathroom

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a bit old.

    The location is unbeatable. Bathrooms are newly renovated and clean.

    Stayed in March 2017

  • Reviewed: 14 February 2017

    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    I did not have breakfast

    Stayed in February 2017

  • Reviewed: 8 February 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were wonderful! All the accommodations were top notch.

    Stayed in January 2017

  • Reviewed: 10 December 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows are too small.

    The location is very close to the Basilicas.

    Stayed in December 2016

  • Reviewed: 27 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good choice for breakfast.

    Stayed in November 2016

  • Reviewed: 22 September 2016

    • Solo traveller
    • Single Room
    • Stayed 2 nights

    the breakfast was not great. could have had more fruit options

    the location was fabulous. the staff was nice

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The location was outstanding, just in front of the plaza. The Bus station is about 10-15 min walking but easy to reach.

    Stayed in September 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Atmosphere of a hospital. And Fatima is weird... You have to be ready for it and prepared...

    Hotel is clean, practical

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    • Leisure trip
    • Solo traveller

    Nothing!

    Best location if on a pilgrimage. Breakfast is good with a more than reasonable spread of choices. Even the meals in the hotel is of high standards with tender meat and a big portion of servings.

  • Reviewed: 22 May 2016

    • Leisure trip
    • Group

    The reception staff were cold n unfriendly . The bed mattress was thin. There were no extra pillows n no tissue paper.

    Location was excellent. 2 minute walk to the sanctuary n restaurants.

  • Reviewed: 17 June 2015

    • Couple

    I wish we had a better bed..a little bit softer is recommended. Pillows are too flat.

    Your hotel is in excellent area, close to all restaurants, shopping and most importantly its only cross street from the Shrine and the Basilica.

  • Reviewed: 17 June 2015

    • Leisure trip
    • Family with older children

    The location of the hotel is excellent right next to the Sanctuary. The food and service in the restaurant is first class.mthe rooms are large and very clean

  • Reviewed: 11 June 2015

    • Leisure trip
    • Couple

    Beds very small and uncomfortable. First hotel built in Fatima and that shows, needs to be updated. Entrance very dark and dreary.

    Evening meal was excellent and plenty of it. Very clean hotel everywhere. Location was fantastic right in the centre of everything which made it ideal for night vigils etc.

  • Reviewed: 10 June 2015

    • Leisure trip
    • Couple

    Overpriced for our stay. It was on 11th. 12th and 13th May, it is much cheaper on other dates. We will stay there again but not at that time of year, was really overpriced.

    Location

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    Nothing

    Perfect location. One minute walk to the Fatima Shrine.

  • Reviewed: 12 March 2016

    • Leisure trip
    • Family with older children

    none

    right next to Fatima Basilica, delicious food. excellent service of restaurant staff

  • Reviewed: 12 March 2016

    • Leisure trip
    • Couple

    Pillows could be bigger.thi

    Room overlooking the main square was wonderful. Food, staff, value for money all great.

  • Reviewed: 5 March 2016

    • Leisure trip
    • Group

    Room temperature is to cold.

  • Reviewed: 11 February 2016

    • Couple

    No comments

    No comments

  • Reviewed: 3 February 2016

    • Leisure trip
    • Group

    Great location.. One step away from the sanctuary of our Lady of Fatima!! Lovely food...

There are also 35 reviews without text. These impact the overall review score.

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