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Reviews of Hotel Jeronimos 8 4 stars

Rua dos Jerónimos, 8, Belem, 1400-211 Lisbon, Portugal

#227 of 371 hotels in Lisbon

Guests' Choice

Review score

Based on 769 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    9

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.1

  • Free WiFi

    7.3

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Showing 1 - 75

  • Reviewed: 17 September 2018

    6.3
    Two and a half stars is more like it
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    The room was past its prime. Windows didn't close properly, which isn't helpful if there is a chicken patch with crowing roosters close to the room. Airco barely worked, apart from producing quite some noise. Breakfast selection was rather spartan. The only highlight were the original pasteís de Belem!

    Belém is a nice part of town, albeit quite touristy. The city centre is about five kilometres away.

    Stayed in September 2018

  • Reviewed: 26 August 2018

    7.5
    It was ok.
    • Family with young children
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Internet signal too poor, some days simply nothing at all. Internet at the reception always with problems as well. The painting at the breakfast room couldn't be more innapropriated! Breakfast started on the 24th at 7:35!

    Reception staff very kind and helping. The view from the windon.

    Stayed in August 2018

  • Reviewed: 24 August 2018

    9.2
    I love Lisbon!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking is free public parking. If you come in the afternoon usually you can’t find any. But at night and early morning there are always spots. Rooms seem to have pretty thin ceilings as we heard horses waking above our room. A/C in room not the coldest, even on full blast.

    I love Lisbon! Location was fantastic for walking the tourist streets of Lisbon. Used Uber to get to the baixa area (4-6€). You can also use public transport of your planing on visiting more places. Morning breakfast has a good selection of things. And they offer Pastéis de Belem 😍 worth waking up early for and not have to be in line. Would stay again in the future.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    6.3
    Great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The wireless internet was not working for the 3 days we stayed there which was extremley annoying. Breakfast sometimes ran out of warm food and it took quite some time to refill.

    Location is really amazing. It's 30 seconds away from Jeronimos monastery, 2 minutes away from the monument dedicated to the age of discoveries and 5 minutes away from Belem tower. You also have a direct bus and tram line to the city center 1 minute away and hop on hop off tour pickup location.

    Stayed in July 2018

  • Reviewed: 22 June 2018

    6.3
    Please repair the A/C
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The A/C was not working: staff was helpful and offered fans, but with Lisbon temperatures soaring in the summer, that's unacceptable for a 4 star. The interior looks a bit tired.

    Staff was friendly and welcoming. Location was perfect for a conference at the Cultural Centre of Belém.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    7.5
    Lisbon in May is so beautiful with sunshine and green trees.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Drinking water should be provided complimentary in the room.

    The location of the hotel is very convenient, near to the park, bus/tram station and Geronimos World Heritage. Nearby there are nice restaurants and Pastel de Belem. I also like complimentary fruits at the lobby.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    9.2
    In general, a lot of positives in the hotel and the location...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    My bathroom had a glass door to the room and no binders on the bathroom window. So sunlight gets into the room in the morning.

    In general, a lot of positives in the hotel and the location is great to explore Belém.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    8.3
    Quite place in a nice part of Lisbon
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no restaurant in a hotel and the ones nearby are terrible.

    This is a perfect spot for having a bit of relax in Lisbon. Belem is a quiet place and I can assure you you’re gonna love it. Hotel is quiet and clean, they serve nice breakfast with fresh food and excellent sweets. Definite recommendation.

    Stayed in May 2018

  • Reviewed: 14 March 2018

    5.8
    Good option only to sleep and then go to discover wonderful Lisbon
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights

    The elevator which wasn't working is not actually the fault of the staff but the smell in the rooms and grey towels are. The rooms need renovation as well as plumbing. The cleaning is extremely poor and the cleaning equipment even being forgotten in the rooms by the staff. The breakfast is poor.

    The location is the only advantage of the hotel.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    7.5
    Nice hotel, friendly people but take a room on the road side if you don't want to wake up @ 4:30...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Basically no service at the winebar, it's physically there but non-existing due to lack of service. Maybe due to the period (Feb). What is VERRY BAD is the fact that if you are at the back of the hotel you get woken up by roosters crying at 4:30 every morning !!

    Nice people, perfect breakfast with pasteis de Belem, very good location.

    Stayed in February 2018

  • Reviewed: 14 February 2018

    9.2
    Disappointment with room at first, then location and breakfast far outweighed first impression
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Room was in need of some upgrades - water sealing around the shower, window hardware, shower fixture.

    Loved the complimentary Nata pastries from Pasteis de Belem! Breakfast outweighs any minor nitpicky complaint.

    Stayed in February 2018

  • Reviewed: 19 January 2018

    8.3
    Loved the bathrobe provided, the pasteis de Belem for...
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Coffee/tea facilities would have been lovely....

    Loved the bathrobe provided, the pasteis de Belem for breakfast ánd this famous pasticceria around the corner. Mosteiro de Jéronimos across the street, as well as a bus stop. Convenient location with friendly staff.

    Stayed in January 2018

  • Reviewed: 9 January 2018

    10
    This is the place to stay in Lisbon
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    It's right next to Pasteis de Belem, however they serve pasteis for breakfast!. Amazing. We were pleasantly surprised with this, plus the variety. The staff were very friendly and helped us getting lactose free milk for one of the babies. Really good experience. Highly recommended!.

    Stayed in December 2017

  • Reviewed: 1 January 2018

    9.2
    Nice hotel nearby some of the most iconic Lisbon's places
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    - Hotel does not count on a private parking and nearby places are always occupied by cars - Hotel WiFi connection slow and instable

    - Boutique like hotel, modern design and furniture - Outstanding / friendly staff

    Stayed in January 2018

  • Reviewed: 19 November 2017

    6.0
    Not much to like in Jeronimos apart from the location which...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Not much to like in Jeronimos apart from the location which was good. You can't run the bath or alter the tap settings unless you actually get into it the bath tub. All the teapots leaked. After the third teapot I gave up asking for more as the waitress became irritated. The breakfast was poor quality food. I am very surprised this is a four star hotel. Jeronimos is not really a three star.

    Stayed in November 2017

  • Reviewed: 14 November 2017

    7.5
    pretty good breakfast buffet with scrambled and boiled eggs,...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    dangerous bathroom. if you are not extremely careful you can hurt yourself badly. They really need to do something about the bathtub area. I have travelled to many countries but have never ever encountered such a dangerously designed bathroom.

    pretty good breakfast buffet with scrambled and boiled eggs, cold cuts, good variety of cheese, pastries( and the famous belem pastry). friendly staff. wanted electric kettle in room- was promptly provided. location is very good. next to a lot of eateries. easily available public transport though we mainly used uber.

    Stayed in October 2017

  • Reviewed: 1 November 2017

    8.3
    I would y stay there again and would recomend it.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    The bed was a killer for my back it was like sleeping on a board.

    There are many places to eat with in walking distance, public transportation as well. David at the front desk was superb, very friendly and helpful and you get to eat the famous pastries of Belen every day for breakfast avoiding the long lines at the bakery; since they get delivered there nice and warm everyday. The breakfast was good, there was a reasonable amount of items and the staff was very helpful.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    7.9
    Historic location with easy rail access from Lisbon
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The bar was never open but perhaps there was not much demand. There are interesting sites to see in Belem but Lisbon or Cascais would have more life and better selection of bars and restaurants. I am not sorry that we stayed there and I would recommend the hotel but maybe one or two nights is enough.

    Belem is a good location and is on the train line between Lisbon and Cascais.

    Stayed in October 2017

  • Reviewed: 20 October 2017

    9.2
    Very convenient hotel for Belem and the Jeronimos.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Parking on the street, not very easy. Breakfast was OK but like Piccadilly Circus. Lots of planes flying overhead (but the soundproofing is good if you close the windows)

    Great decoration, staff could not have been more helpful getting us a taxi at rush hour. The Jeronimos monastery is just across the street. The hotel was very quiet at night :o)

    Stayed in October 2017

  • Reviewed: 20 September 2017

    5.8
    Good location, not so good service
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    TV remote was broken and towels were dirty. Dangerous shower (shower head was broken) where I had to step into bath tub on slippery floor with nothing to hold on to. Bar was closed at 22 hours while information in the room mentions until 24 hours. Staff at the reception not willing to get drinks from the bar to drink in my room. Disappointing!

    Nice room with good (firm) bed. Location near customer office and Belem is nice area to walk around and has fine restaurants.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    10
    Tropical botanic garden in view
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    The best breakfast in Belem. Quality fresh food and in moderation. As a conscious traveller I was very pleased not to see tables full of food. A good selection to please everyone. Spacious but cosy breakfast room. Lovely staff whom after 3 days knew what we were drinking:-) The hotel is perfectly situated near trams, busses, ferry and museums. Tucked away from the tourists visiting the Jeronimus monastery. In the centre of Lisbon's cultural district. We simply loved it and we had an unforgettable holiday.

    Stayed in August 2017

  • Reviewed: 12 September 2017

    10
    Perfect in Belem!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    The room was quite spacious and very well kept. The bathroom was also very clean. You certainly can not beat the location, especially since the famed and wonderful Pasteis de Belem are right around the corner!

    Stayed in September 2017

  • Reviewed: 25 August 2017

    6.3
    Location
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 3 nights

    Wifi didn't work and was told , yes they know this, it only works in reception. Whos going to get out of bed late at night and go to reception to use their phone? Why advertise wifi on website when its not clearly true. Carpet stained in all rooms

    Location

    Stayed in July 2017

  • Reviewed: 13 August 2017

    10
    Great location to let you see and do so much. I love the style and comfort of the hotel.. very cool.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    The bonus was the pasteis de Belem every morning! and being round the corner from the bakery to beat the long queues! Being in Jeronimos you have a lot of places within walking distance and lots of buses and trams to go to other places.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    10
    Really nice hotel right near a lot of tourist attractions.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 10 nights

    The staff was very friendly and very near to a lot of tourist attraction. Breakfast was good and plenty. public transport is close by and you can get to center of Lisbon in 30 min Also train-station is close so you can quickly go to Sintra or Cascais.

    Stayed in July 2017

  • Reviewed: 2 August 2017

    9.6
    From the booking when l have read all opinions about the...
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    From the booking when l have read all opinions about the hotel booked it but l did not expect that is going to be excellent.l would like to thank everyone... l enjoyed my brief stay in the hotel.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    5.4
    A little used up hotel with friendly staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Air conditioning system is loud and hard to adjust, there are no free parking lots from the hotel, just outside on the street often not available

    Friendly staff, quite good breakfast

    Stayed in July 2017

  • Reviewed: 6 July 2017

    7.5
    A decent hotel for shorter stays, if you need to be in that neighborhood
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    There was noise from the airconditioning. Even when switching it off, the noise perpetuated Nothing bad for the rest

    No noise from outside Comfortable bed Shower/bathroom/room all fine

    Stayed in June 2017

  • Reviewed: 23 June 2017

    9.0
    Excellent staff, extremely clean hotel but a little "tired".Needs a refurbishment and new air condit
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Air conditioning was inadequate and weather was unseasonably hot.

    Good breakfast. Excellent staff.Maid service and cleaning faultless,could NOT be improved.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    5.8
    POOR
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    AIR CONDITIONER WAS BROKEN, AND TRAVELING WITH KIDS AT THIS MOMENT OF THE YEAR (TEMPERATURES OVER 35ºC) WITHOUT AIR AT THE ROOM WAS COMPLETELY MAD. THEY PROVIDED FANS TO OTHER ROOM BUT THEY RAN OUT OF THEM, AND WE COULDN'T GET ONE. THEY CHANGED OUR ROOM, BUT THE AIR WAS BROKEN AT THE WHOLE HOTEL, SO THAT MEAN NOTHING. NO DISCOUNT FOR THIS INCONVENIENCE...

    BREAKFAST WAS NICE. COMFORTABLE BEDS.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    3.8
    I would never go back!
    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I would stay away. For our stay, air conditioning was broken in 80+ heat and staff basically told us to just deal with it! They had 3 fans to lend out for the entire hotel! Additionally, for my room the bathroom light was out, they had one iron that they lent for a couple of hours, and I had to call multiple times because they had forgotten to give me bath towels once and shampoos another time! Housekeeping was sub-par. And the reception was very unapologetic about the whole situation.

    Good location

    Stayed in June 2017

  • Reviewed: 12 June 2017

    9.6
    An excellent place to stay in Lisbon
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    My room wasn't cleaned on the last day there and when I notified them on my return, I was told housekeeping had finished for the day.

    Very friendly staff! The breakfast was a great Mediterranean choice of breads, cold meat and cheese. The warm breakfast was limited in choice but good nonetheless. The best part was the pasteis de Benne that were available every morning for free, which saves you having to queu with the rest of the tourists around the corner to get one.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    7.9
    Very helpful staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner did not work throughout our stay. Difficult, considering the temperatures were in the 80 degree range.

    Very helpful staff. Profesional and friendly. Great location. Breakfast had a nice selection.

    Stayed in May 2017

  • Reviewed: 29 April 2017

    6.7
    I liked the breakfast and the variety of meals you can...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I did not like I had to pay in advance, did not have enough body lotion (they just regulary replaced shower gels and shampoos)

    I liked the breakfast and the variety of meals you can choose from. The location is also really beautiful and the public transport is near.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    6.7
    Great location, more of a business atmosphere/ facilities.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    No kettle in a 4* hotel. We got conned by taxi from the airport. I had ticked a shuttle from airport and no one got back to me, if I had just been told, its about 15-20 Euros and make sure the taxi driver puts his meter on. Would have helped.

    Breakfast was amazing and they stored our luggage, let us return and wait in the lounge for friends to pick us up. Location is amazing!

    Stayed in April 2017

  • Reviewed: 15 April 2017

    9.6
    Belem off the beaten path
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Liked everything.

    Staff was fabulous! Helpful and courteous. Belem is outside of city center but quaint and lovely. Quieter and less crowded in Belem.

    Stayed in April 2017

  • Reviewed: 10 January 2017

    10
    I wonderful place to begin my stay in Lisbon.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I loved the location. The staff were superb from the checking time to check out. The restaurant staff were very polite and courteous. The breakfast was very good and getting into the heart of Lisbon was easy on the bus. I would stay here again.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    9.2
    Best place for day tourists (quiet, easy to reach)
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    There are some details that are needing a review, like the carpets of the corridor, more healthy options on the breakfast (fruit and salad).

    The room was heated, just as requested! Quiet and super comfortable room! Breakfast is good and they have fresh orange juice and Pastéis de Belém :) The location is perfect (between Jerónimos and Pastéis de Belém) with train, tram and bus and near the main monuments in Lisboa (Torre de Belém, Jerónimos Monastery, 25 de Abril Bridge). The staff was super friendly and helpful! You also have place to park car without charge!

    Stayed in January 2017

  • Reviewed: 27 November 2016

    6.7
    Good breakfast with the famous pasteis de Belem.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Noisy rooms. Bring ear plugs if you are a light sleeper! Whenever my neighbour turned on the water (faucet, shower), the noise of the water gushing through the pipes was so loud as to wake me up. Also, the fuse box has a hum that will make it impossible to sleep if you are a light sleeper. You can make the fuse box shut up by not inserting your card key in the slot in the wall that enables electricity in the room while you're in, but then you'll have neither light nor be able to charge mobile equipment during the night. I mentioned the pipe issue at check-out, and they promised to look into it.

    Good breakfast with the famous pasteis de Belem. Very friendly staff. Excellent location within Belem, but it's about 45 min. of travel time into the heart of Lisbon. That said, a lot of the interesting stuff actually is in Belem.

    Stayed in November 2016

  • Reviewed: 13 October 2018

    2.9
    The worst stay I have experienced.
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    I carried my baggage to the room. The dinning room was full of ants and insects moving on the bread. Women cleaning rooms never smile.

    Nothing

    Stayed in September 2018

  • Reviewed: 18 September 2018

    8.3
    Location
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is very small

    Location

    Stayed in September 2018

  • Reviewed: 12 September 2018

    7.5
    Good location, clean, great breakfast but chickens nearby wake you up early
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Chickens waking me up at 5am. Bar was not staffed and only severed you if you asked nicely!

    Room size and good breakfast

    Stayed in September 2018

  • Reviewed: 1 September 2018

    9.2
    Short but nice stay
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Superb Location, nice breakfast , comfortable rooms.

    Stayed in August 2018

  • Reviewed: 30 August 2018

    8.8
    Friendliness at the reception
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Friendliness at the reception

    Stayed in August 2018

  • Reviewed: 7 August 2018

    8.8
    Beds comfortable.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Weak air conditioning. Hallway rug dirty with stains.

    Beds comfortable. Close to sights and stores. Good breakfast. Good shower.

    Stayed in August 2018

  • Reviewed: 4 August 2018

    9.6
    Great place to stay
    • Leisure trip
    • Group
    • Double or Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast, good location , helpful staff

    Stayed in July 2018

  • Reviewed: 28 July 2018

    7.9
    No problems and ideally located.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    No complaints

    Excellent location

    Stayed in July 2018

  • Reviewed: 19 July 2018

    10
    The staff were amazing room were beautiful.
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    The staff were amazing room were beautiful. perfect, far better than most in Lisbon

    Stayed in July 2018

  • Reviewed: 14 July 2018

    5.4
    Noisy room.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Noisy room. Small old TV only with Portuguese channels. Minibar was not filled up. Terrible breakfast.

    Stayed in July 2018

  • Reviewed: 26 June 2018

    6.7
    Location, breakfast.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Air conditioning not working, door not closing.

    Location, breakfast.

    Stayed in June 2018

  • Reviewed: 17 June 2018

    10
    Great location and very comfortable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking is only on street

    Great location and very comfortable

    Stayed in June 2018

  • Reviewed: 30 May 2018

    8.8
    excellent location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    excellent location. friendly staff, nice room.

    Stayed in May 2018

  • Reviewed: 27 May 2018

    5.0
    Stuff nice but doesnt solve any issue Manager Sonia nowhere to be founf Bad experience
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    location

    The AC didn't work and wifi was not functional TV channel just in Portuguese

    Stayed in May 2018

  • Reviewed: 2 May 2018

    10
    Great location!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location!

    Stayed in May 2018

  • Reviewed: 20 April 2018

    9.6
    The location was perfect for walking around and sightseeing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    The location was perfect for walking around and sightseeing. Lots of cafes and restaurants nearby.

    Stayed in March 2018

  • Reviewed: 18 April 2018

    5.4
    The location was good and the staff at check in was very...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The price was quite high and was not too impressed with the room

    The location was good and the staff at check in was very pleasant

    Stayed in April 2018

  • Reviewed: 16 April 2018

    8.8
    great staff, great location,great bedroom.
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    n/a

    very comfy bed and a very silent bedroom!

    Stayed in April 2018

  • Reviewed: 23 March 2018

    7.5
    Would recommend
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom awkward and poor room service menu stopped us using

    Location and staff fantastic and overall experience very good

    Stayed in February 2018

  • Reviewed: 17 March 2018

    10
    Excel.lent
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Specially the check in procedure and the desk. Not confronted with the recepcionist, just beside the guest with aim to help and support.

    Stayed in March 2018

  • Reviewed: 14 March 2018

    7.9
    good choice
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    great location, nice hotel, friendly staff

    Stayed in March 2018

  • Reviewed: 14 February 2018

    9.2
    The room was quite good but smaller than what I was expecting
    • Leisure trip
    • Couple
    • Special Offer - Double or Twin Room with Romantic Package
    • Stayed 1 night
    • Submitted via mobile

    The room was quite good but smaller than what I was expecting

    Stayed in February 2018

  • Reviewed: 1 February 2018

    9.2
    Recomendo a estadia
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Alcatifas do corredor muito sujas

    Design e simpatia

    Stayed in January 2018

  • Reviewed: 8 January 2018

    7.5
    Convenient
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bedrooms were too basic

    Location and it’s surrounding area

    Stayed in January 2018

  • Reviewed: 30 December 2017

    9.2
    Great stay, excellent location, outstanding value for the price
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    lack of private parking area

    outstanding service; hotel staff always looking to provide the best experience

    Stayed in December 2017

  • Reviewed: 28 December 2017

    10
    Simply fab
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I had a delicious pasta da nata given to me on the breakfast table extra

    Stayed in December 2017

  • Reviewed: 18 December 2017

    8.8
    Great
    • Leisure trip
    • Family with young children
    • Special Offer - Double or Twin Room with Cultural Package
    • Stayed 2 nights
    • Submitted via mobile

    The people are very friendly

    Stayed in December 2017

  • Reviewed: 11 December 2017

    5.0
    fair
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    wifi poor dirty mainly at halk

    Not very clean, maily the carpet in the halk

    Stayed in December 2017

  • Reviewed: 24 November 2017

    9.6
    Very helpful and kind staff, terrific breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very helpful and kind staff, terrific breakfast

    Stayed in November 2017

  • Reviewed: 24 November 2017

    8.8
    Friendly staff and nice art in the hall
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    No tv channels in English and breakfast should be slightly modified every day

    Friendly staff and nice art in the hall

    Stayed in November 2017

  • Reviewed: 20 November 2017

    8.3
    The regular maintenance of the bedroom could be improved...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The regular maintenance of the bedroom could be improved (little details).

    Stayed in November 2017

  • Reviewed: 8 November 2017

    9.2
    Good place to visit intersting things around, like Hieronimus convent, Torre de Belem.
    • Group
    • Single Room
    • Stayed 1 night

    My room was too smal for me.

    Friendly staff, nice lobby.

    Stayed in October 2017

  • Reviewed: 25 October 2017

    7.9
    It was good and fulfilling.
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Honey, wheat bread

    Good variety of nutritious foods.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    8.8
    Comfy beds, really welcoming staff.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower head was old and mouldy. Would suggested replacing.

    Comfy beds, really welcoming staff.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    7.9
    Best location in Lisboa for seeing major sights.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice breakfast buffet. Not over the top but good

    Stayed in September 2017

  • Reviewed: 14 September 2017

    10
    Outstanding!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative to say

    Great location; modern, clean and friendly; the "pasteis" for breakfast were a great bonus.

    Stayed in September 2017

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