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  4. Reviews of Lisboa Carmo Hotel

Reviews of Lisboa Carmo Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rua da Oliveira ao Carmo 1-3, Santa Maria Maior, 1200-307 Lisbon, Portugal

#65 of 391 hotels in Lisbon

Guests' Choice

Review Score

Based on 1407 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 1 night
    • Submitted from a mobile device

    Large clean room. Excellent location. Friendly staff and nice breakfast

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Wonderful hotel and staff. Highly recommend!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    We absolutely loved our stay at the Lisboa Carmo Hotel. The location is excellent and convenient to metro and train stations. Short easy walk to Rua Augusta and other top locations. Highly recommend the free tuk tuk tour upon arrival to get to know the area. Upon check in Rafael was super friendly and helpful when checking in he offered great advise and was happy to help us with any questions we had. We look forward to our next visit!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really minor thing comparing to all good points. We've been staying on a top floor, and on a windy night there was a rumbling sound as if something wasn't fixed properly to the roof.

    Delightful hotel in an excellent location. Nice and clean room, very friendly and helpful stuff.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Great centralized place for exploring the old town.
    • Leisure trip
    • Group
    • Double or Twin Comfort Room
    • Stayed 7 nights

    Breakfast was good and met my needs. The staff was very friendly.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 4 nights

    - Perfect location - Fantastic breakfast and great staff - The gents at the reception were really friendly and helped us organising a daily tour to Sintra - We got a free room update, which was really great

    Stayed in February 2024

  • Reviewed: March 24, 2024

    9.0
    The perfect hotel to explore Lisbon.
    • Leisure trip
    • Couple
    • Double or Twin Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only annoying things, was not being able to turn the huge rain shower on without being partly under it, and the over powerful taps in the bathroom!

    Beautiful clean room. Brilliant location. Friendly reception staff.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double or Twin Comfort Room
    • Stayed 1 night

    The shower was warm and comfortable but difficult to operate

    Close to a very nice square, comfortable and high ceiling rooms, nice staff. The restaurant is also very good.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double or Twin Comfort Room
    • Stayed 5 nights

    AC units seem to be on centralize control. cannot adj temp lower when temp is warm during the day. Lowering the controller setting did not do anything.

    Location is great. Front desk staff were courteous and extremely helpful, all of them. the only suggestion is to have electrical outlet near tabletop / night stand top level for ease of charging electronic devices.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    I look forward to returning to Lisboa Carmo Hotel my home-away-from-home in Lisbon.
    • Leisure trip
    • Solo traveler
    • Double or Twin Comfort Room
    • Stayed 1 night

    I absolutely loved staying at Lisboa Carmo Hotel ideally located on Carmo Square in Chiado. The staff of the hotel and the adjoining restaurant are incredibly helpful and kind. I felt treated in every regard and look forward to returning soon!

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    An Excellent place to stay with Friendly, helpful staff. Recommened.
    • Leisure trip
    • Couple
    • Double or Twin Deluxe Room with River or Castle View
    • Stayed 4 nights

    Height (fourth Floor) provided a lovely roof top view, however, the view from the room was at an extra cost and suppose to provide a Street or Castle view. This was to 90 degrees to the Left of the window and not in front of it. A little disappointing, but not that much that much to cause an issue.

    Excellent central location, comfortable room and an all you can eat breakfast (though Lisbon is a foodies' paradise). Staff friendly and helpful with a good knowledge of Lisbon's tourist attractions, transport system, shops and cafes. All translated into Fluent English.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Comfort Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, hotel and the amazing staff who were always so helpful.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double or Twin Comfort Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location & staff

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Smart, comfortable hotel providing excellent accomodation in the heart of Lisbon
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 3 nights

    The hotel is in a great location in the heart of the city within easy walking distance of the main squares, restaurants and shops. The staff were friendly and helpful and provided an efficient service. Our room was a good size with long windows that opened onto a quiet side street with a view of the local square, it was clean and had a modern bathroom with all the toiletries you might need, plus bathrobes, slippers and a hairdryer. The breakfasts were a generous buffet with a wide choice of dishes, including fresh fruit and pastel de nata.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    I believe I made a very good choice of hotel. Quaint, unpretentious and different from an International chain style hote
    • Leisure trip
    • Solo traveler
    • Double or Twin Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is second to none. I was at the hotel at 5.30 am and they let me check in and rest. I was transferred to a different room later. Location could not be better, I was happy.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Deluxe Room
    • Stayed 2 nights

    Exceptional location!

    Stayed in February 2024

  • Reviewed: March 15, 2024

    9.0
    Best staff I have ever encountered. I give them my best reccomendations!
    • Leisure trip
    • Solo traveler
    • Double or Twin Deluxe Room with River or Castle View
    • Stayed 5 nights

    room is a little small.

    Excellent breakfast. Lovely staff

    Stayed in January 2024

  • Reviewed: March 13, 2024

    10
    Enjoyed the stay! Very nice location.
    • Business trip
    • Travelers with friends
    • Double or Twin Comfort Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Didn’t find it at all.

    The staffs are very nice and helpful. They gave us the detailed direction for navigating. They reserved nice local restaurants for us. And gave practical suggestions for tours.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Will come again with family !!
    • Leisure trip
    • Travelers with friends
    • Double or Twin Deluxe Room with River or Castle View
    • Stayed 2 nights
    • Submitted from a mobile device

    No tea

    The views

    Stayed in February 2024

  • Reviewed: March 13, 2024

    10
    Great location, very comfortable rooms and beds.
    • Leisure trip
    • Couple
    • Double or Twin Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Perfect location to walk everywhere. Breakfasts were good but the same things were served every day, no variation. Clean rooms, very comfortable beds and pillows and very friendly staff.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was amazing, especially Daniel. The room very comfortable and the hotel is in the centre. You can reach any place you want easly. I definitely recommend this amazing hotel.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    It was good and would recommend to friends.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Comfort Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Dinner choice was limited. Difficult to adjust temperature for shower.

    Very conveniently located. The staff were friendly,pleasant and kind. Breakfast was good.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very helpfull staff

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double or Twin Comfort Room
    • Stayed 6 nights

    Great staff attention. Freshness and great selection for breakfast. Exceptional location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Comfort Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lovely hotel just outside a beautiful and historic square. A chilled and relaxed vibe all around. The staff were amazing- courteous and friendly.

    Stayed in March 2024

Showing 1 - 25

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