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Reviews of Aguahotels Mondim de Basto 4 stars

Lugar Alto Da Corda, Monte Da Paradela, 4880-162 Mondim de Basto, Portugal

#4 of 7 hotels in Mondim de Basto

Guests' Choice

Review score

Based on 1868 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    7.8

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Showing 1 - 59

  • Reviewed: 16 June 2018

    8.3
    Relaxed time
    • Leisure trip
    • Couple
    • Suite with Hot Tub and River View
    • Stayed 2 nights
    • Submitted via mobile

    No bin can in the room, only in the toilet. In the room description says 'river view', but you can't see the river at all. Bar prices a little bit expensive.

    Most of the staff very friendly. I loved the gardens. Food was very good, especially the breakfast. At the end, I had an wanderfull experience, very relaxed.

    Stayed in June 2018

  • Reviewed: 14 May 2018

    7.5
    short but in general a very pleasant stay!
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 1 night

    Indoor pools as well as the jacuzzi, very small. Weekend very busy and very noisy in the pools zone. The sauna was lacking a pot with water to get the temperature we need. The restaurant has a great view, but it's missing caracter!! should be rennovated and better decorated

    love the location and the quietness of the environment the rooms are cosy and very clean! love the swimming pool outside! the staff very polite and kind! Cuisine well prepared and rich salads, entrées and sweets buffet. very kind and professional restaurant staff!

    Stayed in May 2018

  • Reviewed: 22 February 2018

    8.8
    Excellent breakfast, breathtaking view and friendly staff.
    • Leisure trip
    • Couple
    • Twin Room with Mountain View
    • Stayed 2 nights

    The locker rooms in the SPA area need a bit of repairs, in which the hotel is currently working on but they are quite degraded since the last time we were at Água Hotels. Anyway, we strongly encourage to visit the hotel and the village!

    Excellent breakfast, breathtaking view and friendly staff. The hotel also has a restaurant that provides good value for money food - tasty and fairly priced, especially when they're serving their buffet dinner.

    Stayed in February 2018

  • Reviewed: 12 February 2018

    8.3
    A great location hotel for a weekend, but becoming crowded. It was better 10 years ago.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night

    We stayed in a family house, 300m away from the main hotel building. In the morning it was raining, so, to have breakfast we took the car from our house to the main hotel park. Not conveniente at all.

    Location

    Stayed in February 2018

  • Reviewed: 25 November 2017

    7.1
    This is nowhere near a 4 star hotel.
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The spa is a joke. They have a lot of trouble maintaining the hotel. Looks like the owner gave up on it. The jacuzzi is cold and no towels in the spa. Lot of things are broken

    The rooms are nice and the cleaning lady is very good.

    Stayed in November 2017

  • Reviewed: 13 October 2017

    7.5
    One place to relax and to be in touch with nature
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights

    On last couple of miles the road to reach the place is not the best one; it's a mountain hotel so the roads are almost just curves and the vertical signs are good enough to get you there without GPS but the roads should be wider to make it easy for drivers to get there. The water on the exterior pools are just too cold to use, once again it's a mountain hotel but with 30º C on the outside a good swim would be nice (you can always use the interior pool).

    The quietest place I've been on the last year. Without any doubt a valuable place to visit for those who love to relax and to be in touch with nature at least at this time of the year (October). Not crowded, clean with lots of free space to relax and enjoy the view. There is free WiFi in almost every inch of the hotel so, if you must, you can keep up with work and/or family without trouble.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    8.8
    Loved the view, the room and the quitness of the place.
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night

    The breakfast was a bit lackluster. They had enough food and the food was good but it felt they were understaffed (tables taking to long to clean, food taking to long to refill). They didn't accept reservation for dinner at 18. Wish they had told me that it typically fills in when I checked in 1h earlier.

    Loved the view, the room and the quitness of the place. Very easy to get there from Mondim de Bastos and the signs were easy to follow. I had a huge balcony in my small house and it was very very inviting. The room and bathroom were tidy and welcoming.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    9.6
    Fabulous romantic location
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room access but I can understand due to a architecture's imagination.Indoor pool should have signs to try quite people a little(very little respect)

    Beautiful location,nice facilities,great breakfast will definitely com back here one day.I definitely recommend this hotel.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    5.4
    Fabulous pool side area with spectacular views. Let down by poor accommodation and basic service.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 3 nights

    Staid at 'Espigueiro 1' which is an isolated small building some walking distance away from the main hotel. This accommodation was disappointing as it was in poor condition with most of windows broken, blinds that did not open and light bulbs missing. Building wasn't very secure and we were disturbed during first night with somebody trying to enter at early hours of the night. There was no phone to contact reception. Never received apology for disturbed stay.

    Very nice location on top of mountain. Fabulous views from pool side area and two good size infinity pools. Pool side area very family friendly. The pool side bar was quite good although the food quality was a little inconsistent. Can't comment on restaurant as could never get a booking. Breakfast was good but basic, without too much choice.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    8.3
    Excelent location and view, very clean and staff friendly.
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 3 nights

    To reach the room I had to change each time two elevators, which was not very pleasant.

    Excelent location and view, very clean and staff friendly. Both breakfast and dinner very good. The pool with an amazing view over the surroundings.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    6.3
    Pool area, Gardens, Fantastic view from the pool
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights

    Complicated path to and from room (2 different elevators) and long corridors Pavement from the car to reception was very irregular and therefore not easy to push the luggage on wheels. Staff was sometimes slow and not customer focused Breakfast was too basic. Choice of eggs was poor and juices were not good quality, to provide examples. The massage at the SPA was not to even up to minimum expectations SPA jacuzzi, sauna and inside pool were small for a SPA dedicated hotel

    Pool area, Gardens, Fantastic view from the pool The food at dinner The bathrooms: beautiful and very clean Great Jacuzzi in the room The closet space was great The crib for my baby was perfect

    Stayed in June 2017

  • Reviewed: 20 June 2017

    7.1
    Beautiful hotel but no point in a ground floor hot tub room with no privacy.
    • Leisure trip
    • Couple
    • Suite with Hot Tub and River View
    • Stayed 7 nights

    Treated ourselves to a room with a hot tub and a view of the mountains,unfortunately we were given a room on the ground floor with gardeners and guests walking past all day,so could only use with curtains closed which defied the object.This also applied to the lovely second bathroom too.Deposit taken months earlier was also exchanged at a very very poor rate so turned out even more expensive than we anticipated, For the high cost we paid there was no information book in the room so we didnt have any info for the first 5 days ,not even phone number for reception.Attempted to order an early breakfast delivered to room as we were going out early for WRC rally next morning but treated by reception as if we had asked for something outrageous(Never did arrive)

    The location is stunning,as is the hotel. Lovely breakfast, Restaurant food in evening a little hit and miss.friendly staff. Grounds are beautiful too.

    Stayed in May 2017

  • Reviewed: 12 June 2017

    10
    location.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Having to pay for accommodation in full at time of booking..Wi-Fi very poor.airconditioning in bedrooms not cool enough. Orange juice at breakfast very watery.

    location. staff very friendly. swimming pools. cuisine.

    Stayed in June 2017

  • Reviewed: 17 October 2016

    5.0
    There was the constructions work in front of the main tarras.
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 3 nights

    There was the constructions work in front of the main tarras. Constractions supported by big trucks started activieties at 9 o'clock in the morning finishing around 7o'clock. Big noise a lot of dust all around for the whole day was an doubetfull atractions. There were not water for whole day in the tap.

    Stayed in September 2016

  • Reviewed: 15 August 2016

    8.3
    Nice hotel in the mountains
    • Leisure trip
    • Family with young children
    • Family Apartment (4 Adults) with River View
    • Stayed 2 nights
    • Submitted via mobile

    Gym needs better maintenance on equipment and A/C was broken. Some walls in toilets show evidence of humidity.

    Location is great. View is breathtaking. Inner and outer pool ideal for kids with any weather conditions. We stayed at separate houses some minutes walking distance and really enjoyed. Great.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    5.8
    Great view. Dispointing hotel.
    • Leisure trip
    • Couple
    • Suite with Hot Tub and River View
    • Stayed 1 night
    • Submitted via mobile

    Hotel was shabby. Glass by pool dirty. Air conditioning poor in the room. Furniture in lobby dirty. The hotel was more suited to families with young children and this wasn't reflected in its branding.

    The view was amazing and the staff were friendly and helpful.

    Stayed in August 2016

  • Reviewed: 11 July 2018

    10
    Piscinas top
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Jantar do menu mp deveria ser a escolha!

    Piscinas top

    Stayed in July 2018

  • Reviewed: 11 April 2018

    10
    Nice
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nice

    Stayed in April 2018

  • Reviewed: 15 February 2018

    7.5
    SPA
    • Couple
    • Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Do jantar no restaurante

    SPA

    Stayed in February 2018

  • Reviewed: 5 February 2018

    10
    As piscinas
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    As piscinas

    Stayed in February 2018

  • Reviewed: 1 February 2018

    8.8
    excellent breakfast and very comfortable beds
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 2 nights

    excellent breakfast and very comfortable beds

    Stayed in January 2018

  • Reviewed: 5 January 2018

    8.3
    Nice environment, friendly staff and good room
    • Leisure trip
    • Solo traveller
    • Large Twin Room
    • Stayed 1 night

    The sauna was quite old and didn't look that good anymore

    Nice environment, friendly staff and good room

    Stayed in January 2018

  • Reviewed: 7 August 2017

    8.3
    Very nice hotel, needs more experienced staff.
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 5 nights

    Very young and inexperienced staff.

    Overall it was a good experience.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.5
    Rest with pleasure on the mountain ...
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 2 nights

    ementa do bar da piscina demasiado reduzida

    aspecto geral, paisagem

    Stayed in July 2017

  • Reviewed: 28 July 2017

    5.0
    very tired hotel - need renovated
    • Leisure trip
    • Couple
    • Twin Room with Mountain View
    • Stayed 1 night

    very tired hotel - need renovated

    Stayed in July 2017

  • Reviewed: 17 July 2017

    8.3
    espectacular adorei
    • Leisure trip
    • Couple
    • Twin Room with Mountain View
    • Stayed 2 nights

    local vista da natureza

    Stayed in July 2017

  • Reviewed: 16 July 2017

    8.3
    As piscinas e o jardim absolutamente fantásticas.
    • Leisure trip
    • Couple
    • Twin Room with Romantic Package
    • Stayed 2 nights
    • Submitted via mobile

    Staff do bar e do restaurante muito lento.

    As piscinas e o jardim absolutamente fantásticas.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    9.6
    The hotel facilities.
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night

    The hotel facilities.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    10
    Give ☆☆☆☆☆ for this hotel . I liked very much
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The service was great. Also the swimming pool excellent. The room wasn't easy to go because i had to go throught a lot elevadors.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    6.7
    A work in progress.
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard.

    View

    Stayed in May 2017

  • Reviewed: 7 May 2017

    10
    Outstanding plact
    • Leisure trip
    • Family with young children
    • Family Apartment (4 Adults) with River View
    • Stayed 1 night
    • Submitted via mobile

    The site is under development

    Family room is actually is a cottage with fantastic view and comport

    Stayed in May 2017

  • Reviewed: 16 February 2017

    6.3
    O Spa e piscina interior.
    • Leisure trip
    • Family with young children
    • Double Room with River View
    • Stayed 1 night

    O Spa e piscina interior.

    Stayed in January 2017

  • Reviewed: 18 October 2016

    7.9
    great to see country and have a relaxing time
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 1 night

    beautiful country park location for walks and drive through the mountains, good to see all parts of Portugal.

    Stayed in September 2016

  • Reviewed: 12 October 2016

    8.3
    Da tranquilidade do local.
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Da tranquilidade do local.

    Stayed in October 2016

  • Reviewed: 7 October 2016

    10
    Great hotel for the money
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Great place and friendly people. Good value and great Breakfast

    Stayed in October 2016

  • Reviewed: 25 September 2016

    7.0
    Too crowdy
    • Couple
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Too crowdy, pool is very small too much people no sunbeds available not really something you would aspect from a 4* hotel.

    Room ok.

    Stayed in August 2016

  • Reviewed: 1 September 2016

    5.4
    Piscina do spa
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Piscina do spa

    Stayed in August 2016

  • Reviewed: 31 July 2016

    7.9
    Maintenance ?
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 1 night

    All facilities lack maintenance !

    Superb view, nice facilities

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 April 2016

    8.3
    Excellent view from our room and good value for money.
    • Leisure trip
    • Couple

    No natural fruit juice for breakfast. Building is a bit dated and lacks signs if coming from the south. Lacks atmosphere.

    Excellent view from our room and good value for money.

  • Reviewed: 29 March 2016

    7.1
    The buffet breakfast was really good, except for the coffee...
    • Leisure trip
    • Family with young children

    Everything in the house (Mountain 3) was sloppy, with low maintenance and different things broken. On top of that, there was a strong smell of sewer in the upstairs floor, really annoying.

    The buffet breakfast was really good, except for the coffee which was not that great, it had much diversity and complete. The views were really nice.

  • Reviewed: 18 March 2016

    7.1
    The garden and outside was very beautiful and the scenes...
    • Leisure trip
    • Couple

    The spa was not up to standard the water was not hot and very little spa amenaties , room was OK furniture a bit rough on the edges although comfortable needs some maintenance drastically so not to lose clientes.

    The garden and outside was very beautiful and the scenes where out of this world.

  • Reviewed: 5 October 2015

    9.6
    The hotel was excellent in every way.
    • Leisure trip
    • Couple

    The glass at the end of the infinity pool was not clean, thus obscuring the beatifull view.

    The hotel was excellent in every way. The view the walking trails and the pool facilities.

  • Reviewed: 20 September 2015

    10
    Relaxed stay with a 2yr old child.
    • Leisure trip
    • Family with young children

    The children's menu at the restaurant is not so good for youngsters. Too many fries and salty food.

    Relaxed stay with a 2yr old child. Just to enjoy swimming pool and the view. Staff is great and helpful. Room is clean and with a huge balcony. Location is great.

  • Reviewed: 23 August 2015

    • Leisure trip
    • Couple

    All the white sofas are showing signs of use, having stains on them. Unacceptable for the quality expected from this hotel.

    The gardens are amazing. The surroundings are beautiful. The room was really quiet and comfortable.

  • Reviewed: 12 May 2015

    8.8
    The staff were of the best I've ever dealt with.
    • Leisure trip
    • Couple

    If you don't have a car, the location is very hard to reach. The dinner was very good and cheap, but the breakfast was less than normal.

    The staff were of the best I've ever dealt with. Relaxing atmosphere, very suitable for couples. Hiking was very joyful. We've stayed in the suite with hot tub and it was great value of the money we paid indeed!

  • Reviewed: 1 April 2015

    8.3
    Perfect location, very easy to find because of enough and...
    • Leisure trip
    • Group

    The swimmingpool inside was smaller than the idea i had from it regarding to the website, it also needs a makeover.

    Perfect location, very easy to find because of enough and clear arrows on the right places, excellent breakfast with several types of good coffee, even expresso. Hard to find.

  • Reviewed: 31 March 2015

    6.7
    Nice construction.
    • Leisure trip
    • Couple

    Bedroom too warm and A/C did not cool it up. Inside pool too hot, difficult to be there for more than 15 min. Noisy door opening system.

    Nice construction. Quiet place. Nice meals.

  • Reviewed: 23 May 2016

    8.8
    very nice place,good breakfast.
    • Leisure trip
    • Group

    our room was not in main building,we get place to the wall not to window at dinner and breakfast

    very nice place,good breakfast.good value for money

  • Reviewed: 28 March 2016

    10
    Everything good.
    • Leisure trip
    • Couple

    The breakfast could be a bit better (with regional products).

    Everything good.

  • Reviewed: 23 February 2016

    7.9
    Location, landscape and the architecture of the hotel.
    • Business trip
    • Couple

    Needs renovations works

    Location, landscape and the architecture of the hotel.

  • Reviewed: 27 January 2016

    7.9
    View from the room
    • Leisure trip
    • Couple

    Poor wifi

    View from the room

  • Reviewed: 6 January 2016

    10
    Above all it was very good value for money.
    • Leisure trip
    • Couple

    Above all it was very good value for money.

  • Reviewed: 28 November 2015

    7.9
    Wonderful location.
    • Leisure trip
    • Couple

    Some maintenance necessary

    Wonderful location. Dining room staff very efficient with their aim to get you in and out as fast as possible

  • Reviewed: 16 October 2015

    7.9
    Location.
    • Leisure trip
    • Couple

    Restaurant boss was not friendly at all. Food was cold.

    Location.

  • Reviewed: 27 August 2015

    8.8
    The Views
    • Leisure trip
    • Family with young children

    The overly packed swimming Pool and breakfast

    The Views

  • Reviewed: 22 August 2015

    9.2
    Pool
    • Leisure trip
    • Family with young children

    Small TV Access to the hotel

    Pool Gym Free wifi Views Breakfast Room and balcony

  • Reviewed: 16 April 2015

    9.2
    Very clean, great view, loved our stay
    • Leisure trip
    • Couple

    Very clean, great view, loved our stay

  • Reviewed: 12 April 2015

    8.3
    Location, views
    • Leisure trip
    • Couple

    Sauna with metal screws, small interior pool.

    Location, views

  • Reviewed: 4 April 2015

    7.1
    Excellent views from the balcony.
    • Leisure trip
    • Couple

    Smell of chlorine from the pool on the entire first floor.

    Excellent views from the balcony.

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 59

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