Reviews of Hotel Nacional This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Rua Castilho, 34, Santo Antonio, 1250-070 Lisbon, Portugal
#340 of 429 hotels in Lisbon
Guests' ChoiceReview Score
Based on 373 hotel reviews
Score breakdown
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Cleanliness
8.0
-
Comfort
7.8
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Location
8.7
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Facilities
7.2
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Staff
8.6
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Value for money
7.5
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Free Wifi
7.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: September 5, 2025
Alena
United States43 Reviews5 helpful votes“Great price for the location”The location and the price
Stayed in August 2025
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Reviewed: September 3, 2025
Juan
United States6 Reviews“Great Stay”Windows need double grass to isolate outside noise
Location and kind staff. He helped me in everything I need, even giving me later check out for free
Stayed in September 2025
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Reviewed: August 31, 2025
Isidro
Australia39 Reviews2 helpful votes“Ok for location desperately need a renovation”In need of a refresh or renovation. Rooms are outdated including old plastic door keys, furniture and decor. Bathroom need more than maintenance including rust and broken parts. Bed sheets & bath towels also need to be replaced. loud Construction next door will last until next year.
Good location, friendly and helpful staff
Stayed in August 2025
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Reviewed: August 30, 2025
Raymond
Ireland28 Reviews1 helpful voteWonderfulNorhing
Everything was good.
Stayed in August 2025
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Reviewed: August 20, 2025
Jeroen
Netherlands15 Reviews“More than decent for a budget stay.”I imagine hotels were like this in the 70s. It could use an update, new furniture, etc.
The location was great for us and we slept well. We had breakfast included which was sufficient. Staff very friendely. Overall a good choice for us.
Stayed in August 2025
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Reviewed: July 31, 2025
Wróbel
Poland2 Reviews“I’d like to come back one day.”No coffee machine.
Perfect location.
Stayed in July 2025
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Reviewed: July 28, 2025
Paulo
United Kingdom8 Reviews1 helpful vote“IT'S THIS ROOM OK 👍 AND THIS BED GOOD 👍 AND TIKES MISS IN SAID THIS ROOM”HI ITS SAME 5 YARES A GO AND A 3 YARES A GO EVERYTHING 🚶♂️ 🙂 THIS SAME AND TIKES MISS A 5 YARES AGO MORE BET 👍 IN THIS ROOM > MISS AND IN THIS BREAKFAST 😔 MISS TO 5 YARES A GO MORE BET MORE GOOD 👍
HI BREAKFAST NOT SO GOOD A LOT TIKES MISS IN THIS BREAKFAST OK 😌
Stayed in July 2025
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Reviewed: July 23, 2025
Matt
United Kingdom9 Reviews2 helpful votesGoodNo bath plug available, even on request!
Good central location with helpful and friendly staff. A decent buffet breakfast, albeit a little basic and bready. Some facilities were basic but good for the low price.
Stayed in July 2025
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Reviewed: July 19, 2025
Cassamá
United Kingdom2 ReviewsGoodNo tea and coffee making facilities. Didn't ask for my room to be cleaned but it was cleaned anyway and some items I had left on the bedside table were thrown out when they shouldn't have been.
It was clean and had good space.
Stayed in July 2025
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Reviewed: July 19, 2025
Delfim
Portugal15 Reviews3 helpful votesGoodLocation was not what was described on the site. Air condition did not worker properly
It was okay for the price
Stayed in July 2025
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Reviewed: July 15, 2025
Faycal
Algeria12 Reviews4 helpful votesWonderfulVery good staff at reception, professionals I felt like at home Hotel is way better than it looks in booking.com
Stayed in July 2025
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Reviewed: June 25, 2025
Vincent
Netherlands4 Reviews“Short but good”Slightly difficult to get in and out of the parking
It was clean and the people were friendly. Provided for nice little extras like a shaving kit
Stayed in June 2025
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Reviewed: June 18, 2025
William
Australia16 Reviews“Great value for money”Shower was a bit difficult to use
Breakfast, the beds were good.
Stayed in June 2025
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Reviewed: June 17, 2025
Muhammad
Netherlands27 Reviews7 helpful votes“It is Ok for a short, one-night, stay!”It is old, basic stuff. No iron nor ironing services.
Location is convenient, free parking but it is sufficient for a relatively small cars 🚗, staff is friendly :)
Stayed in June 2025
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Reviewed: June 14, 2025
Li̇z
Turkey23 Reviews4 helpful votes“The online photos and descriptions suggest a four or five-star experience—but in reality, even a two-star standard would”1. Cleanliness: The bathroom was outdated and poorly maintained. After showering, water flooded the entire floor due to a blocked drain. The bathtub was stained and very old. When I wiped the headboard, the cloth came out dirty—clearly the room was not cleaned properly. 2. Noise: A loud ventilation noise started at 7:00 AM and made it impossible to rest. This is a serious issue for light sleepers or anyone needing quiet. 3. Breakfast: Breakfast was very poor. If you’re vegetarian, there is practically nothing to eat. The eggs were overcooked and inedible. I ended up eating just bread and a slice of cheese. 4. Reception: There was no warm welcome at check-in. I greeted the receptionist with a smile, but got none in return. The staff lacked basic hospitality. 5. Room Comfort: There were only two power outlets in the room, and both were located far from the bed. Charging a phone or using a device at night was inconvenient and frustrating. This is a basic need that was not met. 6. Elevator Design: The elevator doors are the same color as the hallway doors, making them hard to distinguish. For elderly guests or those with vision challenges, this could be a safety concern.
If you’re just looking for a place to crash for one night with zero expectations, maybe it’s acceptable. But if you care about hygiene, comfort, a decent breakfast, and a friendly atmosphere, I do not recommend this hotel.
Stayed in May 2025
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Reviewed: May 21, 2025
Jaroslaw
Canada14 ReviewsVery GoodParking is very tight in the garage. You need to be an expert driver to park there
Location
Stayed in May 2025
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Reviewed: May 15, 2025
Brian
Australia70 Reviews4 helpful votesGoodStaff not that friendly and breakfast was basic
Close to public transport
Stayed in May 2025
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Reviewed: May 3, 2025
Fan
United Kingdom22 Reviews“Decent”Breakfast a bit few varieties
Not far from city center, 2 off street parking spaces available for long vehicles and more spaces underground
Stayed in April 2025
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Reviewed: April 20, 2025
Stephen
United Kingdom28 Reviews4 helpful votesVery GoodGreat value for money if a little dated.
Stayed in April 2025
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Reviewed: March 29, 2025
Elly
Austria24 Reviews1 helpful vote“Good location , good breakfast.”The staff entertained other guests and let me waiting for long enough finishing my check in. I suggested that one after other guests.
Breakfast and location
Stayed in March 2025
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Reviewed: March 26, 2025
Žarko
Slovenia23 Reviews3 helpful votesGoodToo small room.
Renovated.
Stayed in March 2025
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Reviewed: March 23, 2025
Robert
United Kingdom20 Reviews1 helpful vote“Comfortable clean and helpful staff”A little dated
Location was excellent
Stayed in March 2025
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Reviewed: March 15, 2025
David
Portugal13 Reviews4 helpful votes“It's an OK stay. It's value is at the 50-70 Eur0 Max.”Location. Very good. Breakfast - can't get any more basic than that. or, in a positive note, Super-Basic.
Stayed in March 2025
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Reviewed: March 10, 2025
Stephen
United Kingdom20 Reviews1 helpful vote“It was just about ok”Breakfast could be better
Shower
Stayed in March 2025
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