Rua Particular, 2769-504 Cascais, Portugal
#11 of 32 hotels in Cascais
Guests' ChoiceBased on 254 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2024
Janine
Netherlands-
The hotel is.beatiful and that facilities like the Spa are great.
Stayed in April 2024
Reviewed: 12 March 2024
Aleksandr
LatviaSome hotel restaurants lack the food quality. For the price point it’s not acceptable. But restaurant service is on another level. Would still recommend
Friendly staff, great spa, amazing service, tasty breakfast. Hotel with history, must visit !!!
Stayed in March 2024
Reviewed: 6 February 2024
Booker
Portugalwhat's not to like?
Everything is excellent. Friendly, attentive Staff. Marvellous breakfast, Wonderful spa, great room, comfy bed, perfect location. Will always love to return
Stayed in February 2024
Reviewed: 18 January 2024
Alice
FranceWhat is not to be liked?
Every aspect of our stay was amazing. The room was equipped with all the necessary amenities. The hotel has beautiful rooms reflecting decades of history. The staff was very kind. The breakfast buffet was top notch. We loved the spa in the month of January.
Stayed in January 2024
Reviewed: 11 December 2023
Booker
PortugalEverything is excellent.The staff, rooms, breakfast, the spa, location... We had a wonderful time
Stayed in December 2023
Reviewed: 5 December 2023
Mimi
BulgariaThis is the most amazing hotel I've been to. It's so classic and beautiful - it's full of great furniture and paintings. The staff is always helpful and they make you feel like a royalty. This will be an unforgettable experience for me. Thank you!
Stayed in November 2023
Reviewed: 29 November 2023
Andrew
United KingdomThere were a lot of dogs in the hotel, which did make a lot of noise during the evening and early mornings.
Beautiful hotel; amazing staff; fantastic experience on all levels.
Stayed in November 2023
Reviewed: 20 November 2023
Jens
GermanyUnfortunately a little uncomfortable beds that take some getting used to. Spa was not open.
This hotel has a very good location for our needs. Certainly the best breakfast in Cascais. A classic hotel with great staff and great cleanliness.
Stayed in November 2023
Reviewed: 18 November 2023
Sara
United KingdomNothing
Location Staff Breakfast buffet
Stayed in November 2023
Reviewed: 15 August 2023
Daniel
CanadaNot applicable.
Stayed with my teenage daughters and parents. Great pool and amazing breakfast. The staff is very friendly. We will definitely be coming back !
Stayed in August 2023
Reviewed: 15 August 2023
Michał
PolandThe air condition did not work properly. Several times it was off during the night or day
Stayed in August 2023
Reviewed: 5 August 2023
Wendy
United StatesBreakfast and location were both amazing.
Stayed in August 2023
Reviewed: 29 July 2023
Emine
TurkeyIf you are looking for a calm&relaxing time around the outside pool, then this is not the hotel for you : there is a big park right next to the hotel, where a lot of activities are held. The music/noise coming from the park is unbearable. The day the park was calm, the grass was cut in the hotel garden, and there was a live dj performance by the pool in the afternoon! We also spent an afternoon with a generator noise (?) on the street. Also, make sure you don’t get a room next to the lift, which makes a lot of noise during the night when in use.
Good breakfast with a lot of choices. Great spa and indoor pool.
Stayed in July 2023
Reviewed: 28 July 2023
Sally
United Kingdomperfect location, really helpful staff especially helpful with golf bookings and shuttles. great spa, a real treat for it to be free to use. breakfast was amazing too!
Stayed in July 2023
Reviewed: 28 July 2023
Alicia
United StatesI was surprised by the price for the lunch buffet and the dinner we had. Both were more expensive than other hotels and fine dining experiences we had on the trip, but overall the meals were good.
The hotel staff were kind and helpful, the facilities great, and the spa was a relaxing, wonderful experience.
Stayed in July 2023
Reviewed: 28 July 2023
Tleaves
United KingdomShower - takes 10-15 mins to heat the water (feels criminal to let it run that long) and the drainage was poor so kept flooding Need a professional coffee barista - coffee was below standard
A grand old dame with all the trimmings - beautiful building with lots of history The size of the bedroom was great and comfort of mattress excellent The pool is beautiful and the gardens Location to the beach - waterfront area - bars - restaurants, Cascais, train is EXCELLENT
Stayed in July 2023
Reviewed: 14 July 2023
Karen
United KingdomDecoration is a bit jaded in parts, but overall it has an old school grandeur and luxury
Breakfast was amazing Decoration needs a bit of a refresh in places - but it’s a lovely hotel Lovely, friendly staff
Stayed in July 2023
Reviewed: 4 July 2023
Paula
PortugalThe first evening we were there we decided to have a meal in the terrace restaurant as it looked like a great setting overlooking the pool and had a nice menu. We had terrible service which was so disappointing as overall the service in the hotel was good. There was a big event going on in one of the suites so it seemed most of the staff had been deployed to that. Had we known we would have gone out to eat.
My husband wanted to stay at this hotel because it featured in one of the Bond movies. It is an absolutely beautiful hotel and didn’t disappoint. The swimming pool area is magnificent with plenty of comfortable sun beds, a convenient bar and a very good pool attendant. The breakfast was delicious, so much choice and a beautiful setting. It was very easy to get from the hotel into Cascais for more sightseeing, eats and drinks. Only a mile or two and a few euros in an Uber.
Stayed in June 2023
Reviewed: 24 June 2023
John
United StatesThe pool, the private restaurant and the spy bar - along with the staff in all those areas
Stayed in June 2023
Reviewed: 24 June 2023
David
United KingdomAs above
Breakfast very good Pool excellent Service in restuarants was good with men waiters but with girls not so good. Room was excellent ,lovely view but tea & coffee facilities not replaced daily. Lovely food
Stayed in June 2023
Reviewed: 19 June 2023
Maria
United KingdomN/a
The hotel has great facilities and serves an excellent breakfast . The hotel has beautiful grounds and is very comfortable with lovely pool and feels cared for . The room was very clean and the bed comfortable. Enjoyed having a balcony . The staff are excellent and are very keen to provide great customer service which they do . All in all an excellent stay
Stayed in June 2023
Reviewed: 9 June 2023
Olena
Germanyeverything!
Stayed in April 2023
Reviewed: 3 June 2023
Jennifer
United Kingdomrooms are small with too much furniture but very nice. the bed was a little hard for me.
lovely building and grounds. very nice staff. breakfast is really good with plenty of choice.
Stayed in June 2023
Reviewed: 8 May 2023
Jane
United KingdomNothing
Fabulous breakfast and super service
Stayed in May 2023
Regensburg, Germany
Cusco, Peru
Görlitz, Germany
Genova, Italy
Chacras de Coria, Argentina
Valparaíso, Chile
Austin, USA
South Lake Tahoe, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content