Rua Arco Marquês Do Alegrete 13, Santa Maria Maior, 1100-034 Lisbon, Portugal
Based on 514 hotel reviews
7.3Cleanliness
7.7
Comfort
7.3
Location
9.4
Facilities
7.0
Staff
8.1
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Jana
CanadaFound the bed very hard. (Pillows great, blankets good.) The trams driving by were hard to ignore.
The location was great. Bathroom fine, nice new shower wonderful. Whole place very clean.
Stayed in April 2024
Reviewed: April 23, 2024
Rafaila
GreeceThe room was smelling every morning between 09:00-12:00 (Lisbon must have a general drainage issue in many houses). Not comfortable WFH facilities, poor WiFi connection.
Convenient location (3 minutes walk from the subway, downtown strolling, 7 minutes away from the central train station), value for money, cycling lanes, very clean, nice view, window in the room.
Stayed in April 2024
Reviewed: April 21, 2024
Katherine
United States of AmericaBad breakfast
Stayed in March 2024
Reviewed: April 19, 2024
Sarah
CanadaYou can’t do anything about the place across the street. Would step out the door and there would be people asking for money. I know they are in a difficult way, but one has only so much to give, they are unfortunate, but one can do only so much.
Great location, close to all tourist attractions. Most staff very friendly and informative. Breakfast good, fresh and a good start to the day. Food staff were excellent and very friendly. Cleaning staff do a great job.
Stayed in April 2024
Reviewed: April 18, 2024
Joanne
QatarShower is weak
The location is close to most of tourist attractions thou overall the whole area has quite a lot of bystanders
Stayed in April 2024
Reviewed: April 15, 2024
Yaneth
United States of AmericaNothing
Spectacular
Stayed in April 2024
Reviewed: April 7, 2024
Zhencai
CanadaExcellent location, friendly staff, clean bed.
Stayed in April 2024
Reviewed: April 5, 2024
Gökhan
GermanyBreakfast was included but not very rich. Apart from a variety of cheese, butter, jam, ham, corn flakes and bread, there is not much variety. The air conditioner in the room was noisy and not very efficient.
The location of the hotel is excellent. The famous tram number 28 is 1 minute walk away. The hotel is old but clean enough. One feels like staying in a good hotel in the 1970s. The staff is helpful. My daughter especially liked the old-style open elevator. If you do not expect too much luxury and comfort, it is possible to start walking around the center as soon as you step out of the hotel. There are 2 supermarkets for necessities very close by. Our room was cleaned and beds were made daily.
Stayed in April 2024
Reviewed: March 31, 2024
Darren
United Kingdomfor the money nothing,....it was great!
perfect location for attractions and transport....low price.
Stayed in March 2024
Reviewed: March 31, 2024
Magdalena
PolandOld building
Staff was amazing, bathroom new, clean, location.
Stayed in March 2024
Reviewed: March 28, 2024
Mendes
United KingdomThere was no facility of kettle in the room. Neither hot drinking water.
It's great place to stay, where everything is easily accessible.
Stayed in March 2024
Reviewed: March 19, 2024
Julian
SingaporeToilet has a sewage smell when the toilet window was left closed. But once you leave the window open, the smell is gone. So it is manageable.
Good location, comfy and clean room. Breakfast is simple but taste good.
Stayed in March 2024
Reviewed: March 19, 2024
Karolina
Polandthis room was much smaller and older than the one I stayed in previously, so I was disappointed, street noise made it difficult to sleep, definitely, no windows room is more comfortable
street-looking windows, but it made the room very noisy
Stayed in March 2024
Reviewed: March 18, 2024
Tebrone
Georgiaapartment is poor,lack of facilities, air conditioner was stuck in +25, we were unable to change a temperature and night time feel like hell 🥹🥹 we were unable to open windows because there were lost of mosquitoes, my kid's face is fully beaten. in bathroom was not any shampoo or shower gel, was not water. apartment was cleaned, they did cleand second day also, but in the hall was some smell of chemicals
only one thing was excellent- it is location
Stayed in March 2024
Reviewed: March 17, 2024
Zhencai
CanadaNo shampoo etc. door is very hard to close. Washroom sink drainage is too slow!
Excellent location, friendly staff.
Stayed in March 2024
Reviewed: March 6, 2024
Moll
Spain.The situation of the pension is perfect and is clean and comfortable. Old building, but with helpful staff, and breakfast is included.
Stayed in March 2024
Reviewed: February 28, 2024
Ali
DenmarkAlmost nothing
Everything
Stayed in February 2024
Reviewed: February 23, 2024
Roberta
BelgiumThe staff was very nice except for a third woman at the reception was always on her phone, almost looked like we were bothering her when asking for our keys. Also, soundproofing was maybe not great. We never had a problem and had calm nights, except one night some rude people came back at 2 am talking in the corridor and being noisy.
The location is perfect for visiting the city. The room was clean and very nice! I read that the rooms were old and needed restoration. Maybe we were lucky (room 514) but our room exceeded expectations, with a huge, clean, and comfortable bathroom. For the price we pay, I have no complaints. Breakfast was indeed very very basic (bread, jam, ham, cheese, cereals, and coffee, and since I am vegan my only breakfast was bread and jam, with no soy milk for the cereals) but it was not part of the reservation, so it was a pleasant surprise. The man at the reception speaks very good English. One woman did not but she was so friendly and nice and tried to communicate with sign and broken English. I would go back.
Stayed in February 2024
Reviewed: February 22, 2024
Trigo23
United KingdomBathroom, door doesn't close properly, silicon around the bath come out.
Location
Stayed in February 2024
Reviewed: February 22, 2024
Luong
VietnamHot water,
Stayed in January 2024
Reviewed: January 27, 2024
Volha
BelarusThe room wasn’t very clean. There were quite a lot of dust on the floor. The breakfast is a plus but it’s quite modest. It was a bit strange that towels and soap were being changed every day although we didn’t leave any requests. It was a bit loud at night because of the tram.
The most wonderful location in the Baixa and incredible views over Alfama. In a 5 minutes walk there is a starting point of the tram 28.
Stayed in November 2023
Reviewed: January 22, 2024
Michail
GreeceSmall room with only the basic.
Good location
Stayed in November 2023
Reviewed: January 16, 2024
Galya
BulgariaThe double bed was size 120sm, which is QUITE UNCOMFORTABLE for 2 people. No hair dryer in the room, you can borrow one at the reception.
Location was comfortable, it was clean.
Stayed in November 2023
Reviewed: January 2, 2024
Jacopo
MaltaThe room looked different from the picture. The shower was a bit moldy
Location
Stayed in December 2023
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