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Reviews of Pensao Nova Goa

Rua Arco Marquês Do Alegrete 13, Santa Maria Maior, 1100-034 Lisbon, Portugal

Review Score

Based on 514 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.3

  • Location

    9.4

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    Clean, good location, good breakfast, hard bed, good price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Found the bed very hard. (Pillows great, blankets good.) The trams driving by were hard to ignore.

    The location was great. Bathroom fine, nice new shower wonderful. Whole place very clean.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    6.0
    Value for money and ok if you just need to sleep.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights

    The room was smelling every morning between 09:00-12:00 (Lisbon must have a general drainage issue in many houses). Not comfortable WFH facilities, poor WiFi connection.

    Convenient location (3 minutes walk from the subway, downtown strolling, 7 minutes away from the central train station), value for money, cycling lanes, very clean, nice view, window in the room.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Overall good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad breakfast

    Stayed in March 2024

  • Reviewed: April 19, 2024

    8.0
    Very central for sightseeing, a wonderful stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    You can’t do anything about the place across the street. Would step out the door and there would be people asking for money. I know they are in a difficult way, but one has only so much to give, they are unfortunate, but one can do only so much.

    Great location, close to all tourist attractions. Most staff very friendly and informative. Breakfast good, fresh and a good start to the day. Food staff were excellent and very friendly. Cleaning staff do a great job.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Location is good if you want to see most of the tourist attractions
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower is weak

    The location is close to most of tourist attractions thou overall the whole area has quite a lot of bystanders

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Recommended
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Spectacular

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location, friendly staff, clean bed.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Breakfast was included but not very rich. Apart from a variety of cheese, butter, jam, ham, corn flakes and bread, there is not much variety. The air conditioner in the room was noisy and not very efficient.

    The location of the hotel is excellent. The famous tram number 28 is 1 minute walk away. The hotel is old but clean enough. One feels like staying in a good hotel in the 1970s. The staff is helpful. My daughter especially liked the old-style open elevator. If you do not expect too much luxury and comfort, it is possible to start walking around the center as soon as you step out of the hotel. There are 2 supermarkets for necessities very close by. Our room was cleaned and beds were made daily.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    6.0
    perfect if you just was a clean, comfy room in the Centre for a cheap price
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    for the money nothing,....it was great!

    perfect location for attractions and transport....low price.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old building

    Staff was amazing, bathroom new, clean, location.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no facility of kettle in the room. Neither hot drinking water.

    It's great place to stay, where everything is easily accessible.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Good location in Lisbon.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet has a sewage smell when the toilet window was left closed. But once you leave the window open, the smell is gone. So it is manageable.

    Good location, comfy and clean room. Breakfast is simple but taste good.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    this room was much smaller and older than the one I stayed in previously, so I was disappointed, street noise made it difficult to sleep, definitely, no windows room is more comfortable

    street-looking windows, but it made the room very noisy

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    apartment is poor,lack of facilities, air conditioner was stuck in +25, we were unable to change a temperature and night time feel like hell 🥹🥹 we were unable to open windows because there were lost of mosquitoes, my kid's face is fully beaten. in bathroom was not any shampoo or shower gel, was not water. apartment was cleaned, they did cleand second day also, but in the hall was some smell of chemicals

    only one thing was excellent- it is location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Satisfied. Will stay there again.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No shampoo etc. door is very hard to close. Washroom sink drainage is too slow!

    Excellent location, friendly staff.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    .The situation of the pension is perfect and is clean and comfortable. Old building, but with helpful staff, and breakfast is included.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Had a great time
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Almost nothing

    Everything

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    recommended, I would go back
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights

    The staff was very nice except for a third woman at the reception was always on her phone, almost looked like we were bothering her when asking for our keys. Also, soundproofing was maybe not great. We never had a problem and had calm nights, except one night some rude people came back at 2 am talking in the corridor and being noisy.

    The location is perfect for visiting the city. The room was clean and very nice! I read that the rooms were old and needed restoration. Maybe we were lucky (room 514) but our room exceeded expectations, with a huge, clean, and comfortable bathroom. For the price we pay, I have no complaints. Breakfast was indeed very very basic (bread, jam, ham, cheese, cereals, and coffee, and since I am vegan my only breakfast was bread and jam, with no soy milk for the cereals) but it was not part of the reservation, so it was a pleasant surprise. The man at the reception speaks very good English. One woman did not but she was so friendly and nice and tried to communicate with sign and broken English. I would go back.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom, door doesn't close properly, silicon around the bath come out.

    Location

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hot water,

    Stayed in January 2024

  • Reviewed: January 27, 2024

    7.0
    If you going to explore the city all the day and be in the hotel only at night, it’s a good option in rearms of price
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room wasn’t very clean. There were quite a lot of dust on the floor. The breakfast is a plus but it’s quite modest. It was a bit strange that towels and soap were being changed every day although we didn’t leave any requests. It was a bit loud at night because of the tram.

    The most wonderful location in the Baixa and incredible views over Alfama. In a 5 minutes walk there is a starting point of the tram 28.

    Stayed in November 2023

  • Reviewed: January 22, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Small room with only the basic.

    Good location

    Stayed in November 2023

  • Reviewed: January 16, 2024

    7.0
    Except for the dbl bed size , was ok value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The double bed was size 120sm, which is QUITE UNCOMFORTABLE for 2 people. No hair dryer in the room, you can borrow one at the reception.

    Location was comfortable, it was clean.

    Stayed in November 2023

  • Reviewed: January 2, 2024

    6.0
    Good location for a 1 night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room looked different from the picture. The shower was a bit moldy

    Location

    Stayed in December 2023

Showing 1 - 25

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