Rua do Mato da Mina, 19 , 2710-692 Sintra, Portugal
#25 of 28 hotels in Sintra
Guests' ChoiceBased on 520 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.1
Facilities
8.0
Staff
8.9
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 18 April 2024
Janet
CubaThe Spa was out of order, but this information wasn't provided during the booking. We only received the information after the payment. This inconvenience should be informed or compensated with a discount. The pool was okay, but requires maintenance.
The staff is very friendly and professional. The Hotel was very clean and the room amazing.
Stayed in April 2024
Reviewed: 18 April 2024
Marika
FinlandStarts to be a little wear down
Great golf hotel with easy access for Sintra and Cascais.
Stayed in April 2024
Reviewed: 7 April 2024
Mendes
PortugalThe pool was realy cold.
Stayed in April 2024
Reviewed: 17 February 2024
Manuel
PortugalPiscina interior com agua fría
Local
Stayed in February 2024
Reviewed: 19 January 2024
Silvino
United KingdomHours finished swimming pool and sauna if is possible more later
Facilities Room Silence
Stayed in January 2024
Reviewed: 17 January 2024
Dianacpi
IrelandThe water in the indoor pool was too cold and the food was very poor
Very comfortable rooms
Stayed in January 2024
Reviewed: 3 January 2024
Alonso
United KingdomLocation
Stayed in January 2024
Reviewed: 9 December 2023
Jukka
FinlandSauna, tiny and only warm (not hot enough)
Location next to the golf course and close to Sintra
Stayed in November 2023
Reviewed: 23 November 2023
André
NetherlandsNothing of note to point out, it was all as good as we were hoping it would be!
Overall, the accommodation was extraordinarily pleasant in almost every way. The room was large and comfortable, the breakfast buffet was very diverse and delicious, and the staff were very friendly and helpful. We arrived by car, and there was ample space to park for free, not just in their own parking, but on the street nearby as well. It was also a very small drive away from Sintra, the main city we were exploring.
Stayed in November 2023
Reviewed: 31 October 2023
Tiziana
United KingdomFood was ok but could have been a bit better
Very friendly staff Spacious and Clean room Nice facilties
Stayed in October 2023
Reviewed: 30 October 2023
Jurij
LithuaniaPoor and unclean SPA. Untold rules about towels at reception. You through all the building to SPA, and then return back for towels. Sauna and pool are cold :)
Location. First shift at reception.
Stayed in October 2023
Reviewed: 21 October 2023
Louise
CroatiaDinner was too late for our kids. A 6.30 or 7pm start would be better
Room size
Stayed in October 2023
Reviewed: 19 October 2023
Uzi
CanadaRooms a bit outdated, it looks like a big resort in the pictures but is more like a regular hotel. You ned to have a car or uber in order to visit sintra historic Comfortably
Good price on booking.Com. Nice courtyard and facilities, good breakfast, easy free parking
Stayed in October 2023
Reviewed: 26 September 2023
Robert
PolandHairdryer wasn't working, air conditioning stuggled a bit - after an hour 26 degrees (inside) was just 23, some mould on grout in bathroom, quite far from train station.
Huge room, very quiet, big desk to work on, hot water fast, very decent breakfast, quiet location, generous electricity sockets, helpful and friendly staff
Stayed in September 2023
Reviewed: 24 September 2023
Katina
United StatesBuffet was not that good and I paid about 100 usd for 2 people. Drinks like milk soda coffee etc were extra... The rooms were clean but worn and bed was comfortable but had a plastic under the sheet that was loud and made you sweat. Overall good hotel... but have alternate food plans
Clean rooms and friendly staff
Stayed in September 2023
Reviewed: 19 September 2023
Catherine
AustraliaThe room was split level. The bedroom was on the top level but the bathroom was on the ground level. There was a large storage room also on the top level which I couldn't decide what it was used for as we certainly weren't going to lug our suitcases or even golf clubs up those stairs.
Comfortable room with a good breakfast.
Stayed in September 2023
Reviewed: 6 September 2023
Selective
United KingdomThe beds could be more comfortable, besides that all is perfect.
The beds could be more comfortable, besides that all is perfect.
Stayed in September 2023
Reviewed: 3 September 2023
Joi
United StatesUncomfortable bed. Food options were not good.
Friendly staff. Clean. Close to the location I needed to be for a wedding.
Stayed in September 2023
Reviewed: 28 August 2023
Luca
PortugalWind. Cleanliness in spa area. Restaurant was a joke. Some broken things that should be replaced.
Nice hotel with swimming pools and spa facilities. The room was big and suited out little family perfectly. Big breakfast with lots of fruit. Relaxing few days. Very nice staff.
Stayed in August 2023
Reviewed: 25 August 2023
Priscila
United KingdomThe indoor swimming pool was not warm enough. The spa facilities close at 9pm, which is not ideal
Clean facilities. The room was spacious and they provided an extra bed as required. I really enjoyed the sauna, Turkish bath and outdoor swimming pool. The breakfast was excellent and with great variety. The staff was lovely and always helpful. I would 100% return. Great location from Sintra and Cascais
Stayed in August 2023
Reviewed: 24 August 2023
Pamela
United KingdomExpected more from the spa facilities.
Outdoor pool The hotel has character
Stayed in August 2023
Reviewed: 21 August 2023
Luis
PortugalWhile the reception staff was kind and apologised immediately, the room was a bit dirty at check-in, including a dirty towel and several wine stains in a part of the furniture. One the bar staff was a bit rude in another occasion. One final point goes to to the in-door spa pool - while it is a nice one, it easily gets overcrowded and with people shouting loud, loosing the spa and relaxation feeling. I hope the management can do something about this in the near future.
We knew the hotel before, it was out 3rd time there. Breakfast, room, pool and overall amenities are quite ok.
Stayed in August 2023
Reviewed: 20 August 2023
Alex
United KingdomAmenities
Staff, clean and room.
Stayed in August 2023
Reviewed: 20 August 2023
Alec
United KingdomTea and coffee in the room - though we were able to achieve this. A better choice of cereals at breakfast to include a meusli. Cold milk to have with cereals. Cold water to be available in the restaurant. A better coffee machine - or even a brewed coffee available from a jog on a warm plate. No subscription TV available eg Netflix to watch a film. Necessary to use a car or taxi to really reach anywhere from the hotel.
Large room with small terrace opening onto communal gardens. Helpful room cleaner. Big bed was great.
Stayed in August 2023
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