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Reviews of Quinta Splendida Wellness & Botanical Garden 4 stars

Estrada da ponta da oliveira 11, 9125-001 Caniço, Portugal

#24 of 62 hotels in Caniço

Guests' Choice

Review score

Based on 142 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 - 58

  • Reviewed: 11 July 2018

    9.6
    The hotel facilities, location, views, food, spa, garden...
    • Leisure trip
    • Couple
    • Suite with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Although the location was stunning, Canico is very quiet and does not have much to walk to as an alternative to the hotel.

    The hotel facilities, location, views, food, spa, garden and staff were amazing - 1st class.

    Stayed in July 2018

  • Reviewed: 5 March 2018

    9.6
    Quiet location and relaxing surroundings; comfortable room, nice pool, and good views to the sea.
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 7 nights

    I don't think you can be held responsible for the weather - but the rainbows were nice!

    This was our fourth stay, this time we had a room overlooking the pool, which I think is the nicest we've had. The hotel grounds are very pleasant to wander around. We like the location in Canico, with good bus connections to Funchal and elsewhere.

    Stayed in February 2018

  • Reviewed: 12 January 2018

    9.2
    Great place for a mature couple (even with kids) getaway.
    • Leisure trip
    • Couple
    • Studio with Side Sea View
    • Stayed 6 nights

    Wifi is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big.

    A great place for a romantic getaway....but for a mature couple only (or if you have kids with you). The location and environment is fantastic- a real mini botanical garden. Rooms are spacious, clean and those by the pool have sunbeds and mini patio to sunbath. Breakfasts are abundant with fruits and pastry, and cornflakes. Two bars by the pool, a supermarket, bakery, and a small cafe and a restaurant nearby ensure a greater choice if you are not happy with a fairly costly (Euro 17) breakfast and a Euro 34 dinner. Staff is attentive, smiley and helpful, happily supplying all the information one may need. Getting to the old city of Funchal by bus is easy and fairly cheap (Euro 2), and the bus stop is just around the corner. The outdoor pool is great, and so is the indoor one (mind fairly cold water in the winter time)

    Stayed in January 2018

  • Reviewed: 30 December 2017

    9.6
    Wonderful, will definitely be back
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    The hotel restaurants are a bit pricey but the food is excellent though.

    It was our second stay there and hopefully not the last one. The hotel grounds are simply stunning and it does feel like you are staying in a big beautiful garden with a breathtaking view on the ocean and islands.

    Stayed in December 2017

  • Reviewed: 17 December 2017

    9.6
    Flowery charm
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 1 night

    Too expensive to use the spa and indoor pool.

    The hotel was a dream for flowerlovers. Set in the middle of botanical garden you could walk around and be happy. The room was cosy and had a nice balcony. The decor typical for a quinta (romantic). Big pool and nice terrasses to wiev the sea from. Several bars and restaurants.

    Stayed in December 2017

  • Reviewed: 30 July 2017

    10
    If someone would ask me 'I would like to visit Madeira.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Cons: the exercise room could be better maintained at certain times of the day, there are few buses, but one can take a taxi (hotel to Funchal, one way: bus 2.20,-; taxi about 20,-). A timetable is available at the reception and with a bit of planning ahead this is no problem.

    If someone would ask me 'I would like to visit Madeira. Where would you suggest that I stay?', I would recommend this hotel. Pros: beautiful garden which can bear comparison with any other garden that I saw in Madeira some of the trees in the garden have unusual fruits that may be bought at the reception (see photo) friendly and helpful staff competent in foreign languages relaxed atmosphere bakery and supermarkets nearby

    Stayed in July 2017

  • Reviewed: 10 May 2017

    8.8
    Staff fantastic.
    • Leisure trip
    • Solo traveller
    • Standard Studio with garden view
    • Stayed 4 nights

    old-fashioned, solid, unremarkable decor and furnishings in rooms.

    Staff fantastic. So helpful, friendly and fluent in numerous languages. Very comfortable, spacious and quiet yet location is so easy to get to and from. Stunning grounds. A little dated in terms of decor etc. but the space and comfort factor made up for it. Pool and the whole grounds within the hotel were beautiful.

    Stayed in April 2017

  • Reviewed: 23 April 2017

    8.8
    Great flowerish and soothing resort
    • Leisure trip
    • Group
    • Suite with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Wellness room had "almost shared" balcony so if you went outside to admire the view you had to say hi to your neighbors.

    Very quiet resort with lots of green. Lovely views. The wellness room was very spacious.

    Stayed in April 2017

  • Reviewed: 17 February 2017

    10
    Great hotel, beautiful and great location.
    • Leisure trip
    • Group
    • Standard Studio with garden view
    • Stayed 1 night
    • Submitted via mobile

    I felt it was quiet expensive to use the spa, and then just for the day. So would have been good to have been able to pop in more often but €19 was steep for each day.

    Location was great. Near bakery and supermarket. Loved it, hope to be back.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    8.8
    Wonderful gardens
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 7 nights
    • Submitted via mobile

    We found this too windy and a fair bit cooler than Funchal where we stayed the week before. If it's sun you are after, this is worth considering. I was disappointed that they charged 5 euros per day for the indoor pool and spa. There was no weekly rate, and the outdoor pool was far too cool. I had a very good massage, pricey for 45 mins but the changing room was so small, 5 of us in it, one closed cubicle only and I had to ask for the hairdryer. There was no shampoo or conditioner here as well as there wasn't any in the bathroom either. The first out of 17 hotels which we visited thus year which didn't supply these items. I think this kind of penny pinching is annoying when you are paying a fair price.

    Wonderful gardens, perhaps the best on the island! We had a high room with marvellous views, some steps to climb if you had any problems walking, ask for a lower room. Reception staff were very helpful, and pleasant. Self catering facilities were adequate, it's one stroppy cooker however! The wine tasting was fun and reasonable.

    Stayed in January 2017

  • Reviewed: 1 January 2017

    9.6
    Perfect location to relax and unwind.
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 6 nights

    I had to pay as soon as I got to the hotel which I found unusual.

    This was my second stay because I loved it so much the first time. The hotel rooms are set amongst a botanical garden so the scenery is stunning plus there is bird song all the time. The pool is a good size and the underground spa is like something from a Bond film. I have only been in December when it is very peaceful and quiet. Out of season the price is good. Spa prices are pretty steep.

    Stayed in December 2016

  • Reviewed: 27 December 2016

    10
    A peaceful haven.
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 9 nights

    Restaurants expensive. Being so near the airport a complimentary shuttle bus would have been nice.

    Bathroom plumbing excellent. Good sound proof between rooms.

    Stayed in December 2016

  • Reviewed: 31 October 2016

    8.3
    Beautiful surroundings and pleasant staff but ........
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 4 nights
    • Submitted via mobile

    We were Bed and Breakfast residents. We had to pay 20e each for a full day spa pass which we thought was very expensive. The hotel website is misleading in saying you get free spa facilities but treatments are extra. I feel that people outside the hotel should pay for this pass but as residents not so. The treatments were very expensive too. So much so I went without a treatment so that my daughter could have a couple. I also think that having to pay to see the gardens is also wrong. Again for anyone not staying I would agree but not if you are residing. The meals are also expensive but there is a very good restaurant just 2 min walk from hotel. The staff in the restaurant were very good supplying the gluten free bread etc.

    Friendly, clean and good Location

    Stayed in October 2016

  • Reviewed: 3 March 2018

    6.7
    The apartment was cold (it was February).
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 6 nights

    The apartment was cold (it was February). Parking was an extra charge & a hassle every night. Breakfast was expensive for Madeira.

    Stayed in February 2018

  • Reviewed: 2 March 2018

    7.9
    Garden
    • Leisure trip
    • Solo traveller
    • Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The food

    Garden

    Stayed in March 2018

  • Reviewed: 13 February 2018

    10
    A splendid short stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    The weather!!

    Even the very mediocre weather couldn't spoil our pleasure at visiting the quinta once more.

    Stayed in February 2018

  • Reviewed: 25 January 2018

    9.6
    Would again in that room
    • Leisure trip
    • Group
    • Standard Studio with garden view
    • Stayed 7 nights

    Room service ,was excellent and so was the Restaurant amnd staff

    Stayed in January 2018

  • Reviewed: 13 January 2018

    8.8
    Good breakfast nice and clean good staff
    • Leisure trip
    • Couple
    • Suite with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast nice and clean good staff

    Stayed in December 2017

  • Reviewed: 27 December 2017

    10
    This place is paradise - and a most professionally managed one at that. Simply splendid indeed!
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 15 nights
    • Submitted via mobile

    Nothing!

    Friendliness of all staff, stunning gardens, view, spa, location

    Stayed in December 2017

  • Reviewed: 22 August 2017

    9.6
    Enjoyable relaxing time in wonderful location
    • Leisure trip
    • Group
    • Studio with Side Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Could have had air con

    Beautiful garden, nice food

    Stayed in July 2017

  • Reviewed: 24 January 2017

    7.9
    Location and local village
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Staff tried to be friendly but were badly informed

    Location and local village

    Stayed in January 2017

  • Reviewed: 10 December 2016

    7.9
    Beautiful Quinta
    • Leisure trip
    • Couple
    • Standard Studio with garden view
    • Stayed 4 nights
    • Submitted via mobile

    All the structure a little bit old, need some renovation

    Very beautiful the place and the view

    Stayed in December 2016

  • Reviewed: 25 September 2016

    7.5
    The fabulous garden
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The fabulous garden

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 March 2016

    8.8
    Huge apartment and fantastic garden setting with incredible...
    • Leisure trip
    • Couple

    Inside the apartment was a bit dated and scruffy although outside was immaculate. Fully functional though with lots of space.

    Huge apartment and fantastic garden setting with incredible views. Spa was lovely. Plenty of eating places around, including a lovely bakery for breakfast just off the grounds.

  • Reviewed: 27 January 2016

    7.5
    Beautiful setting for the pool and gardens.
    • Leisure trip
    • Couple

    Small thing - satellite TV was tuned into many German channels but real English language station was BBC world service news. Other places we stayed had a more balance selection - including UK and USA stations.

    Beautiful setting for the pool and gardens. Nice to be out of Funchal, but within easy reach. Kitchen in the room was adequate and supermarkets within walking distance. Easy to get onto the expressway and main roads to get to places of interest.

  • Reviewed: 24 January 2016

    6.3
    Location and gardens were very good.
    • Leisure trip
    • Couple

    Location and gardens were very good. Waiting and bar staff were very friendly and attended every need quickly and with good humour. Pity the Reception Staff had not attended the same charm school ! The big downside the bedroom and its location. A double room and bed had been reserved some many weeks in advance and a double bed confirmed in Booking.com’s special instructions. We were allocated an apartment with twin beds on castors which did their best to imitate roller skates! The toilet also malfunctioned and took two days to be attended to and then kept malfunctioning. The apartment was also located in a long block and certainly not in the building where the double rooms were beautifully situated. So beware the illustrations accompanying the Quinta Splendida Wellness & Botanical Garden publicity. A high overall score would have been appropriate I am sure if our booking instructions had been adhered to but certainly not in our particular circumstances.

  • Reviewed: 5 January 2016

    5.0
    Location and gardens
    • Leisure trip
    • Couple

    We asked and paid for a room with partial sea view. We were given a large room on the ground floor with no sea view and so little light we needed electric light all day. No possibility to change rooms because hotel full. Unfriendly and unsympathetic member of staff at reception. Breakfasr too expensive ! Bathrooms and furniture need to be refurbished.

    Location and gardens

  • Reviewed: 19 November 2015

    8.8
    A wonderful botanical garden, clean and well equipped rooms,...
    • Leisure trip
    • Solo traveller

    The room was cold and hard to get comfortably warm with only a smaal electric heater..

    A wonderful botanical garden, clean and well equipped rooms, nice view from nearly any room.

  • Reviewed: 29 October 2015

    8.8
    Lovely setting;
    • Leisure trip
    • Family with older children

    Fitness centre lacked cardio equipment - one reclining cycle machine, no treadmill, cross-trainer, stepper or rowing machine; children needed to be 16 to use any of spa facilities; dogs barking (outside the Quinta)

    Lovely setting; comfortable accommodation; excellent staff; big outdoor pool

  • Reviewed: 27 October 2015

    8.8
    The hotel itself was terrific and the botanical gardens are...
    • Leisure trip
    • Group

    There was only a limited number of evenings that a bar was open after 7 o'clock. Whilst the food was good at the La Perla restaurant I thought the €60 pp a bit pricey. Having to get a bus into Funchal due to the lack of entertainment in the evening. The weather! Don't go in October, it rains!

    The hotel itself was terrific and the botanical gardens are spectacular. The staff were always very helpful, friendly and professional. The food at all three restaurants was good.

  • Reviewed: 2 October 2015

    10
    This stay was a gift for the honeymoon of my friends.
    • Leisure trip
    • Couple

    This stay was a gift for the honeymoon of my friends. After booking I asked the hotel to arrange a shuttle from the airport as well as to decorate the room appropriately. Everything was done perfectly and the experience of my friends was memorable. Many thanks to Mr. Rodriguez and the whole staff.

  • Reviewed: 17 August 2015

    9.2
    My daughters wedding held here 14th august everything...
    • Couple

    No air con in room and far far more signs are needed to guide you to the rooms as it's a rabbit warren . All the signs were for the spa and restaurants

    My daughters wedding held here 14th august everything amazing from start to finish

  • Reviewed: 11 August 2015

    10
    We really liked the swimming pool and gardens.
    • Leisure trip
    • Family with young children

    There was no coffee maker in the apartment. The spa facilities were not included.

    We really liked the swimming pool and gardens. The staff were very helpful and friendly.

  • Reviewed: 27 July 2015

    10
    The staff could not possibly have been any nicer, they were...
    • Leisure trip
    • Family with young children

    Need to increase awareness of the amazing spa facilities, only found them on the last day. Very minimal kitchen equipment.

    The staff could not possibly have been any nicer, they were so helpful and lovely to us and our small baby. The grounds are beautiful, we had a studio room which was just right for us.

  • Reviewed: 24 July 2015

    8.3
    Lep botanicni vrt, prekrasno urejena okolica in prav tako...
    • Leisure trip
    • Family with older children

    Parking se posebaj placa, pol pa še ni prostora na parkiriscu. Free wifi samo na glavnih poteh in ob bazenu.

    Lep botanicni vrt, prekrasno urejena okolica in prav tako izredno lepo urejene sobe.

  • Reviewed: 20 July 2015

    9.6
    Beautiful gardens and view from the pool
    • Leisure trip
    • Group

    Free wifi only in common areas, not in the room Breakfast not included and very expensive

    Beautiful gardens and view from the pool Very friendly and helpful staff with the exception of a few at the restaurant

  • Reviewed: 11 June 2015

    10
    Nice location, clean room, easy access from highway, good...
    • Leisure trip
    • Couple

    Bed. Double bed was in fact "two beds alongside". Being on wheels, was quite uncomfortable. Like "bed on wheels".

    Nice location, clean room, easy access from highway, good parking condition, in hotel yard or right in front in an underground parking lot. All in one, was a perfect choice for our vacation hotel in Madeira. Room was really big, clean, with huge bathroom properly equipped. Was a perfect getaway to all Madeira attractions.

  • Reviewed: 22 February 2015

    10
    The gardens, self-catering combined with hotel options and...
    • Leisure trip
    • Couple

    Smokers on the neighbouring veranda. A 100% no-smoking outdoor zone would be welcome.

    The gardens, self-catering combined with hotel options and the helpful staff

  • Reviewed: 1 February 2015

    8.8
    Fabulous well tended gardens and views from our balcony,...
    • Leisure trip
    • Couple

    Outside pool too cold for january. Globe Staff a little grumpy when we did not order drinks at the Fado night (which incidentally might have been included in the price).The bath plug never did get fixed but managed with a home grown solution. the TV was locked onto one german channel and we were told could not be fixed or exchanged for another tv set.

    Fabulous well tended gardens and views from our balcony, lovely helpful staff mostly with great English. Great Spa facilities and first rate massages. A good selection of books in the library. Outside pool size. General Peace and quiet, so thanx to the garden and housekeeping teams for keeping working noises to a minimum.

  • Reviewed: 21 January 2015

    8.3
    We liked the gardens very much.
    • Leisure trip
    • Couple

    We like walking so location wasn't ideal bur bus to town and to levadas .,made it OK We didn't hire a car No English speakers to talk to so a bit quiet for us as everybody left during the day.

    We liked the gardens very much.The food was excellabt

  • Reviewed: 1 May 2016

    10
    The Spa was fantastic - great facilities with really good...
    • Leisure trip
    • Couple

    only the weather let us down a little!

    The Spa was fantastic - great facilities with really good treatments!

  • Reviewed: 17 April 2016

    10
    Very spacious studio
    • Leisure trip
    • Family with young children

    Very spacious studio

  • Reviewed: 31 March 2016

    10
    Complimentary room upgrade offered on arrival - very nice...
    • Leisure trip
    • Couple

    Complimentary room upgrade offered on arrival - very nice welcome

  • Reviewed: 16 February 2016

    10
    Beautiful peaceful surroundings.
    • Leisure trip
    • Couple

    Going home.

    Beautiful peaceful surroundings. Everyone (literally) really friendly and helpful. Clean, comfortable apartment.

  • Reviewed: 2 February 2016

    10
    I like to look over the large garden.
    • Leisure trip
    • Couple

    I like to look over the large garden.It is a wonderful place.

  • Reviewed: 27 December 2015

    7.5
    Gardens were lovely
    • Leisure trip
    • Couple

    Having to pay to use spa

    Gardens were lovely

  • Reviewed: 26 November 2015

    9.2
    Helpful staff when we wanted a change of room.
    • Leisure trip
    • Couple

    Inadequate parking facilities. And they charge you for it!

    Helpful staff when we wanted a change of room. Good dining experience.

  • Reviewed: 15 November 2015

    7.1
    Gardens and view
    • Leisure trip
    • Family with older children

    A female receptionist who was very bossy and intimidating.

    Gardens and view

  • Reviewed: 22 October 2015

    7.5
    the garden
    • Leisure trip
    • Couple

    no sun beds in our aea

    the garden

  • Reviewed: 4 October 2015

    8.8
    Extremely helpful and cheerful staff.
    • Leisure trip
    • Couple

    Extremely helpful and cheerful staff. Great spa treatments. Stunningly beautiful gardens.

  • Reviewed: 14 September 2015

    9.2
    Great location and facilities.
    • Leisure trip
    • Group

    Great location and facilities. Friendly staff!

  • Reviewed: 5 September 2015

    8.8
    We really enjoyed our peaceful holiday
    • Leisure trip
    • Family with older children

    Maybe change sunbeds on balcony, terribly uncomfortable. Everything else faultless

    We really enjoyed our peaceful holiday

  • Reviewed: 23 August 2015

    9.2
    The Garden is amazing and the staff is great.
    • Leisure trip
    • Family with young children

    WIFI available only at the pool area and even there is lacking in quality.

    The Garden is amazing and the staff is great.

  • Reviewed: 26 July 2015

    10
    Location and setting were truly remarkable.
    • Leisure trip
    • Family with older children

    Larger plates and cups would have been helpful!

    Location and setting were truly remarkable. Food absolutely fantastic. Staff delightful.

  • Reviewed: 29 June 2015

    9.6
    The gardens are amazing
    • Leisure trip
    • Couple

    The gardens are amazing The swimming pool is fantastic Self catering apartment was very spacious

  • Reviewed: 23 April 2015

    8.8
    Lovely gardens
    • Leisure trip
    • Couple

    Lovely gardens

  • Reviewed: 9 February 2015

    9.2
    layout of hotel;
    • Leisure trip
    • Couple

    layout of hotel; garden and grounds; swimming pool; air of relaxation

  • Reviewed: 18 January 2015

    9.2
    Very helpfull and friendly staff, quiet nice place.
    • Leisure trip
    • Family with young children

    Very helpfull and friendly staff, quiet nice place. Have spent 4 nights and everything was fine.

There are also 9 reviews without text. These impact the overall review score.

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