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Reviews of Hotel Alicante 2 stars

Av Duque De Loulé 20, Arroios, 1050-090 Lisbon, Portugal

#280 of 329 hotels in Lisbon

Guests' Choice

Review score

Based on 877 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    7

  • Staff

    8

  • Value for money

    7.4

  • Free WiFi

    7.9

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Showing 1 - 75

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The mattress wasn't very comfortable, I wonder if it was a little old. It was very springy- when one person turns over the other one is pinged up!

    The room was clean and the staff were really friendly and helpful. The location is great if you are able/ intending to use the metro to get around- otherwise it does take about 30 minutes to walk Alfama and Bairro Alto.

    Stayed in June 2018

  • Reviewed: 15 June 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The bathroom was very small, not suitable for more than one Person.

    The location of the Hotel was perfect, 5 Minute walk from the Metro Station Picoas , 10 Minute walk from the Marques de Pombal Square where the hop on hop off buses start. The staff were very friendly and spoke perfect english.

    Stayed in June 2018

  • Reviewed: 26 May 2018

    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights

    the pillow was a bit too high for my taste. there was a bit of a smell from the pipes, but it wasn't a big problem for us.

    relatively close to metro. good value for money. breakfast was ok.

    Stayed in May 2018

  • Reviewed: 23 May 2018

    • Group
    • Family Room
    • Stayed 4 nights

    It was not enough close to the center as you need to walk 10-15 minutes to get there.

    The personnel at the reception are really nice and helpful. The breakfast is also nice. The property is really clean, it was for us a great surprise.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms were fairly small, but ok for one person. Basic.

    Friendly and helpful service. Rooms were very clean. Quite location even centrally located. That the breakfast was included was a surprise. Info sheet did not mention it.

    Stayed in May 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    bit out of date, breakfast not that great (although what can you expect from free breakfast?)

    location mostly, easy access to car rental, lot of restaurants etc. & metro

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    First, we were given a room on a parter floor, too dark, too small and smelly, also cold. Later on, we asked for another one and we were given a better room, at least there the air conditioner was working. Don't expect much from the hotel, it is old and not renovated, but the price was good enough for us according to the prices in Lisbon for these dates.

    Nice staff, the breakfast was poor, but good. Location was not bad - close to metro.

    Stayed in April 2018

  • Reviewed: 15 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    INCREDIBLY BAD smell in the room due to excessive humidity and MOLD. The bathroom had no shower gel or shampoo, just a bad tiny cheap soap. The heating was only through AC. Very bad quality windows, they were full of water every morning and the water was dropping on the floor. The stuff didn't speak English except the reception. Poor breakfast. Some things were only served once, so if you weren't there at the exact moment, you were not able to eat that.(eg. rubbed eggs)

    Ok position. They let us leave the luggage in the reception until night.

    Stayed in March 2018

  • Reviewed: 11 March 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 9 nights
    • Submitted via mobile

    In my first room there was a strong smell coming from the bathroom.Next day I got a different room that was not ok but was better.They have some problems.

    Stayed in February 2018

  • Reviewed: 24 January 2018

    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of noise during the night, this phone was alway ringing next to our room's door, it was a nightmare. The room and WC were spotless clean. The WC is really small, but for the price we cannot ask for more. I didn't wake up for the breakfast.

    Good location, friendly staff

    Stayed in January 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Group
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    -Pillows were a little lumpy. -Bed wasn’t too soft, you could feel the springs.

    -Free breakfast with a small variety of breads, cold cuts, cheese, fruit salad, eggs or sausages and cold/hot drinks. -They clean nicely everyday, fresh feeling. -Quick 15-20 minute walk to city center or choice of metro stations within 5 minute walk. -There is a mall nearby with shopping and food options.

    Stayed in January 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Avoid this hotel in any case. If you want to save money- sleep on the street and wash in mall - better than staying in this. Hotel has nothing. Bad location. Far from everything. Very Old furniture, conditioner don't work, I had to sleep in jacket in January. Everywhere is cold, room was smelling. You have to wait 15 min for hot water and after 5 min it finishes. Towels were dirty. Wifi was terrible. A. They do not provide even a shampoo in room, soap is enough they say. It's the worst hotel I stayed ever.

    24 h reception, room was clean

    Stayed in January 2018

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Some smoke stench as soon as we got into the room, and the reception desk phone number was nowhere to be found! In spite of the description of the room that we booked there was NO minibar nor a bath(tub).

    Bathroom

    Stayed in January 2018

  • Reviewed: 22 November 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    For a tourist, it really isn’t in a very good location. Not much around in the area. I think the property is geared toward business travelers. Needed to walk quite a bit or take a taxi to get to areas of interest, restaurants and shopping.

    Breakfast was good. Front desk staff was helpful and were there 24 hours. Bed was not very comfortable.

    Stayed in November 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is a little distant from the more interesting areas of Lisbon. A metro station is nearby though.

    Clean and comfortable room and bed. Delicious breakfast.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights

    Staff was wonderful, room fine, bed comfortable, and room of adequate size. The location was great for a tourist! Only downer that the breakfast was terrible--worst ever, with undrinkable coffee even.

    Stayed in September 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 7 nights

    Breakfast is not bad. But There is no hot food. There is no toaster.

    *Price\Quality *Not far from center 15-25 minutes by feet *Too close to metro station

    Stayed in September 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    When I booked, the bed type was described as "full," but what I got was two twin beds. When I asked about the "switch," I was told, none to nicely, that I was a "single," and that is all that was available. The room reminded me of my dorm room in college; the furniture must have been purchased in the early 1960s. It was small and cramped. The bathroom, I believe, was about the same size as the bedroom. The traffic noise was overwhelming, but at least I could close the steel shutter and windows, but then had to use the air conditioning even though it was around 60 degrees. The breakfast was minimal and the breakfast area small and congested. For the nightly rate, I paid way too much for the room.

    I was very disappointed with the property, but it was close to several metro stops and walkable to tourist areas. The bathroom was very clean.

    Stayed in September 2017

  • Reviewed: 14 September 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night

    the walls are really thin and you can hear almost everything from the nearby rooms. High level of noise especially when they're using the shower or the sink

    clean room close to the city center close to public transportation very good wifi friendly staff

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The breakfast wasn't very "rich" (for example no vegetables, the sausages weren't tasty at all), but it was okay. I was happy there was breakfast because on booking.com it doesn't say there would be breakfast included.

    I liked the room, it had everything I needed and the bed was comfortable. The location isn't bad either, pretty close to the metro station.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Small room, a small selection of breakfast cereals, and windows overlook the hotel's courtyard

    A small hotel near the city center. The Tejo River Embankment in the city center and the Praca du Comerseu square are within a 20-25 minute walk. From Commerce Square through the Arc de Triomphe, the pedestrian street of Augusta is easily accessible to Lisbon's monument to the Santa Justa Elevator and to the Rossio Square, which is the square of King Pedro IV. Own parking spaces have a hotel on the street in front of the hotel entrance. Parking costs EUR 12 per day.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The hotel had 3 parking spots just outside but we were not allowed to use unless we would pay 9 euro (even on a Sunday when parking was free in the whole street). This was different than what was communicated by phone or stated on booking.com. Traffic noise was annoying.

    hotel overall clean and ok located

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely satisfied with choosing Hotel Alicante: good location close to 2 metro stations of different metro lines, incredibly friendly and highly qualified personnel, good breakfast. An overall picture: excellent!

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea / coffee making facilities in room No toiletries provided, 2 bars of soap only

    Price, location Breakfast very good - happy to prepare take away breakfast for early morning departure Friendly staff Safe & secure

    Stayed in June 2017

  • Reviewed: 1 May 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    The bathroom was a bit dated. Foul smell. The breakfast was poor. NOISY PEOPLE in other rooms

    The room was a corner room with lots of light. Overall quite clean. TV could have been bigger but had lots of channels in English - a big plus.

    Stayed in April 2017

  • Reviewed: 1 March 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    During the check out the person in the reception request me to pay the accommodation which was paid in full during the reservation with my Dutch debit card IDEAL. I showed him the discount on my bank account and the paper with the reservation stating that everything was paid but He insisted that it was not possible to pay with debit card only with credit card during the reservation. At the end He uses the datafast to collect the money from Booking and he realized that he was wrong. He was friendly but the situation bothered me. It seems that some hotels do not know how IDEAL works. Booking should send an explanation to the hotels about debit cards.

    Stayed in February 2017

  • Reviewed: 12 November 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sound insulation was poor and the bathroom smelled bad. Could hear others close by snoring and talk loudly in the hall.

    The front desk was friendly, kind and very helpful

    Stayed in November 2016

  • Reviewed: 17 October 2016

    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The pillows are terrible and the furniture looks very shabby. Not enough sockets for charging phone and laptop.

    The internet worked perfectly, staff was friendly

    Stayed in October 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    You could here everything in the room next door, walls are like paper, and lots of noise early in the morning...630am, also there was a terrible smell coming from the bathroom, so I would not stay here again

    The staff at the desk.

    Stayed in September 2016

  • Reviewed: 12 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The immediate surroundings aren't that interesting for tourists.

    Entrances to metro are really close by. My room was very clean and staffing very helpful.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was really, really kind and helpful. We spent 3 nights there and the staff was also helpful with my fractured food. The location is pretty good and the rooms Are nice and cosy

    Stayed in August 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Room is very small, furniture is a little bit out of date, street outside is quite noisy even in the night.

    Location is quite good but not great: +-7 mins walking to yellow, blue and green metro line, 5 min to supermarket, 10 min to Marques do Pombal square. Everyday cleaning (very friendly lady), lots of fresh towels. Fridge in the room. Breakfast is ok for the money.

    Stayed in June 2016

  • Reviewed: 6 June 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    For 3 people room was very small.

    Near subway (300 m walking); quit location but short enough distance from historical centre.

    Stayed in June 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Excelente

    Excelente

    Stayed in May 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Everything

    Stayed in May 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds not comfortable, too firm

    Close to main squares, staff is really friendly

    Stayed in May 2018

  • Reviewed: 29 April 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Good stay, close to airport.

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Close to airport and metro station

    Stayed in April 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small bed, not for tall people

    Breakfast was nice, missed some yoghurt but it was a very wide range of products

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a strong and strange smell.

    Staff was friendly and helpful

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Within walking distance of buses and subway.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    See above

    Poor breakfast. I had an email to say I had booked parking but on arrival it wasnt booked. Room lacked daylight.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    breakfast very poor

    No parking at the hotel,

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows weren't great.

    The price was good for 3 people. The shower in our room was excellent and also the hairdryer.

    Stayed in March 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could be improved.

    Clean room, good breakfast, hot shower with good pressure.

    Stayed in December 2017

  • Reviewed: 21 December 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Far front tourist area.

    Stayed in November 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Confort

    Stayed in November 2017

  • Reviewed: 2 November 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights

    smell from the toilet was bad

    location

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly and helpful staff. Good location!

    Stayed in September 2017

  • Reviewed: 9 October 2017

    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very very basic.

    Price

    Stayed in October 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was broken

    Friendly staff and good location

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean room and good breakfast.

    Stayed in August 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    aircon dripping

    location convenient

    Stayed in September 2017

  • Reviewed: 13 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could have had better choices.

    Location, staff were friendly. Very good value for money

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It is really nice hotel located in the best place.

    Stayed in August 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly and helpful staff

    Stayed in June 2017

  • Reviewed: 2 July 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Very friendly and helpful staff. Room was very clean. Great location, walking distance from Praça Marquês de Pombal. Superb value for money.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 5 nights

    Very small room

    Nothing special

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    bed was uncomfortable and property too far from city center

    room price

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pedro the receptionist was very friendly and helpful

    Stayed in June 2017

  • Reviewed: 1 December 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There is not have a refrigerator and Deposit in the room

    Beark fast is very good and the bed is god

    Stayed in November 2016

  • Reviewed: 9 November 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom smell Breakfast poor and not served in room

    Staff very friendly and helpful

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee/tea making facilities in room would have been an added bonus ☺

    Stayed in October 2016

  • Reviewed: 27 October 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Welcoming and nothing too much trouble

    Stayed in October 2016

  • Reviewed: 20 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Lack of common area.

    Room was clean and well kept. Staff were helpful. Location was good.

    Stayed in October 2016

  • Reviewed: 19 October 2016

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel for a short stay. Booked on the Spot and did a late check-in.

    Stayed in October 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi is like controlled. Sometimes slow. Not perfect of what I would like to be.

    Breakfast served in the morning is excellent.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Small room

    Good location near the metro station and easy to reach the down town

    Stayed in August 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    None

    Great breakfast, sufficiently comfort bedroom, friendly staff. Close to the metro and Marques de Pombal round-about.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Good breakfast. Friendly staff.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 May 2016

    • Leisure trip
    • Solo traveller

    This hotel has been newly renovated. The bathroom fixtures were all very modern and of beautiful design. The elevator is new and très chic. Location is excellent. Breakfast is good, although a tad disorganized in layout and getting food replenished. Good array of choice though. When I got off the elevator upon arrival I heard the chambermaid down the hall singing her heart out. How wonderful. A delightful welcome. I really like this little charmer and will go back again. Great Iranian restaurant 2 doors away.

  • Reviewed: 13 May 2016

    • Leisure trip
    • Couple

    The only missing is the emergency plan on the second floor (Planta de Emergência). One fleeway to the backside of the building was used as a depot for babybeds and other things. It was not possilble to flee trough this corridor ( but this route is noticed on the plan in the room). In a pennible situation is this terrible.

    A good stay in the centre of the city near the busstop to the airport.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    Smell from the sewage in bathroom.

    within 5 to 8 min walk from 2 metro stations. There was a priv. parking space in front of hotel free of charge for me to use. THANK YOU

  • Reviewed: 15 April 2016

    • Leisure trip
    • Couple

    Bed was really good, everything was clean. I went with my parents and they also loved it. The location is also good, everything I needed was close to the hotel. Tip: taxis are cheap.

  • Reviewed: 10 December 2015

    • Leisure trip
    • Solo traveller

    Internet access needs improvement. The signal would come and go at will. Had to keep going back and re-establish connection. The sink faucet would leak if you did not strongly turn the water off.

    Location was great!!!!

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