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Reviews of Residencial Horizonte

Avenida Antonio Augusto De Aguiar 42, Avenidas Novas, 1050-017 Lisbon, Portugal

#262 of 343 B&Bs and Inns in Lisbon

Guests' Choice

Review score

Based on 459 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    6.4

  • Location

    8.6

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    7.1

  • Free WiFi

    7.3

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Showing 1 - 53

  • Reviewed: 18 July 2018

    10
    Very nice, clean and unexpected place - very professional...
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 1 night

    Very nice, clean and unexpected place - very professional staf. There is even minibar in the lobby with very reasonables prices. I have seen many cheap Residencias in Lisbon, it was the best. Excellent location 10 meters from the Metro.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    5.0
    Nice people, lousy place
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not a room, but a cell with a squeeking campingbed. One lamp in the ceiling - thats it. No cabinets, no waterpressure (8th floor), blood(?)stain on the wall (dead mosquito maybe) - absolutely not worth 70 euros.

    Stayed in July 2018

  • Reviewed: 9 June 2018

    7.5
    Hotel for easy weekends...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It is necessary to invest in the rooms and the interior of the hotel, the hotel is located on a busy street and below the landing line of the aircraft on the way to airport so people with the light sleep may have problems....

    Great location close to the city center, friendly staff, a simple but tasty breakfast.Directly across metro station.If you find a room up to 40 € take it ...

    Stayed in June 2018

  • Reviewed: 24 April 2018

    7.5
    Good for a city break if you book and get a front twin room
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very small antiquated unit of a combined bidet / shower??

    Our second stay here in the same week. Large twin room in the front, with balcony & nice city & park view. Adequate breakfast. Excellent Reception staff (Jose). Very good location.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    5.8
    Friendly staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Size of room. Unsuitable as an advertised double / twin room Door opened onto the small double bed. Had to climb past it to get to the rest of the room.

    Friendly staff. Very clean throughout. Adequate breakfast Very good location

    Stayed in April 2018

  • Reviewed: 6 March 2018

    9.6
    Good value for money!
    • Leisure trip
    • Group
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 5 nights

    The shower could have been a bit bigger.

    Breakfast was simple but good. The staff was very friendly and helpful. The location is excellent because it's very close to the main touristy area in Lisbon, but not too close. It's the second time I stayed there and I highly recommend it.

    Stayed in February 2018

  • Reviewed: 11 September 2017

    5.4
    Be carefull with your belongs and enjoy yourself. Despite the incident it is value for money.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 5 nights

    My phone supercharger disappeared. I did not complain because I know I should not have left it on the desk in the bedroom. It was an allert for next time I be carefull.

    LOCATION

    Stayed in September 2017

  • Reviewed: 26 August 2017

    6.7
    The bed was comfortable and the breakfast was fair.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms need to be updated, especially the bathroom.

    The bed was comfortable and the breakfast was fair. It was a short walk to the metro which made it easy to get to and from the airport. Good for 1 night stay.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    2.9
    Terrible hotel and very overpriced. Small dark rooms and uncomfortable beds.
    • Leisure trip
    • Group
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 8 nights
    • Submitted via mobile

    I didnt like anything about this hotel. It was awful.

    Dont book! Terrible and very old looking hotel with small dark rooms and uncomfortable beds.Very bad value for money. Breakfast was a joke. I dont recommend this to anyone. Would never stay there again.

    Stayed in July 2017

  • Reviewed: 7 June 2017

    6.7
    The location was great also because of the botanical garden...
    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    It is dated and several features can be improved, like cleanliness, breakfast, comfort

    The location was great also because of the botanical garden and the feeling of safety, but also because the metro is just across the street and you can go everywhere easily

    Stayed in June 2017

  • Reviewed: 19 May 2017

    7.1
    Nice place to book for short stays, great location, free WiFi.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 1 night

    1. Our room was pretty much like communicst style hotel rooms, dark and old and I had hard time to find a plug to charge my phone, and I think that was the only one in the room. 2. Breakfast was very basic.

    1. Location is really great, just facing Parque metro station and it is very close to big park from where there is great view of the lisbon. 2. Free Wi-Fi 3. Men at the reception were very friendly and helpful and it seems that they are kinda polyglots.

    Stayed in May 2017

  • Reviewed: 9 March 2017

    7.9
    Great location - Metro across from hotel
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevators not working , had to use service one. Difficult narrow hallways From elevator to room.

    Front desk agent was very friendly and Knowledgable . Nice surprise she Remembered my name on the second Day!

    Stayed in February 2017

  • Reviewed: 8 February 2017

    6.7
    For it's location this hotel was a bargain but I won't stay here again.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 3 nights
    • Submitted via mobile

    There was no internet access at all in the hotel rooms. Internet access was available in the dining room and lounge but unfortunately, we were told (very impolitely) that we couldn't use the lounge before 5pm. The chamber maids were absolutely delightful but the rest of the staff were very stand offish and one of the female recpsionists was downfright rude. My final moan was that half the lights in the bedroom were not working and the shower didn't work well.

    The hotel was opposite one of the metro entrances which was really convenient. The hotel is also situated very close to a park which has spectacular views over the city. There are a number of restaurants close by too.

    Stayed in February 2017

  • Reviewed: 4 January 2017

    8.8
    The best location for visiting the historical sites at a very reasonable price.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy doors at night and noisy, inconsiderate neighbours partying throughout the night.

    Location! Location! Location! Staff friendly and very accommodating. Hop on and off buses a five minute walk and metro just across the street.

    Stayed in January 2017

  • Reviewed: 1 November 2016

    8.8
    Recommended for couples which visit the town and return in the hotel late in the night.
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 4 nights

    Had difficulties to connect to wifi at 3th floor. They could serve vegetables at breakfast. Had some power cut in one evening for some time, possible not hotels fault.

    Next to the metro station. 25 minutes walk to historical center, 5-7 minutes to "Champs-Élysées" boulevard, of Lisboa. Had a room on the back of the building, very quiet. Clean and relatively close to town center. Helpful staff at the reception, possible the owner. Thanks!

    Stayed in October 2016

  • Reviewed: 17 October 2016

    7.5
    Enjoy!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    But this time the housing keeping were very late in cleaning the rooms, only that....

    This is not my first time in this hotel, i like it very much, the Location & the place is very good.

    Stayed in September 2016

  • Reviewed: 4 October 2016

    3.8
    Deceiving Hotel
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    1. Wifi network was initially fantastic but it looks like it was turned off on my last night because there's very few guests left in the hotel. 2. The breakfast was very basic and everyday its exactly the same. Everything is cold. 3. Old guy in reception not friendly and noticed that he overcharged my card by 3 extra euro. 4. Water pressure in faucet in Room 209 is much stronger than the shower. It should be the opposite. Also the temperature suddenly changes when another room uses the water. 5. Very dated and smells of old carpet. 6. Not good value for money.

    Excellent location and cleaning staff were very hardworking.

    Stayed in October 2016

  • Reviewed: 18 September 2016

    5.4
    Good location and helpful staff.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights

    Wifi was not accessible in every room, the bathroom was very narrow, the shower was leaking and part of a wall was swollen because of moist.

    Good location and helpful staff.

    Stayed in September 2016

  • Reviewed: 8 August 2016

    7.1
    Good location
    • Leisure trip
    • Group
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 5 nights

    The breakfast is the same every day, not too rich but you have some things from which you can choose.

    The place is near the main attractions of Lisabon (a 30 minutes walk and you are in the center of Lisabon). It can be reached easily from the airport (just take the metro and in 30 minutes you are the hotel).

    Stayed in July 2016

  • Reviewed: 15 July 2018

    8.3
    Good
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of mosquitos in the room during the night.

    Great staff and the hotel is located in front of metro station Parque.

    Stayed in July 2018

  • Reviewed: 1 June 2018

    5.0
    location
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 3 nights

    dark appearance of corridors and furniture

    location

    Stayed in May 2018

  • Reviewed: 23 April 2018

    8.8
    Good and convenient
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The bfeakfast - it was the same every day

    T Its situation in the centre of Lisbon and the convenient price.

    Stayed in April 2018

  • Reviewed: 11 April 2018

    8.3
    the lightswitches should be renewed.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    the lightswitches should be renewed. might be dangerous for children.

    Stayed in April 2018

  • Reviewed: 13 October 2017

    8.8
    Nice location with helpful staff. Close to public transportation, and easy to park closeby
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Mixed building, sometimes elevator took forever

    Breakfast was good, location too

    Stayed in October 2017

  • Reviewed: 5 October 2017

    5.4
    Right in front of metro station, pretty easy to get to other...
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Too old hotel, warm room, breakfast far to be nice

    Right in front of metro station, pretty easy to get to other places

    Stayed in September 2017

  • Reviewed: 18 September 2017

    7.9
    Very good location close to metro station.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very good location close to metro station.

    Stayed in September 2017

  • Reviewed: 3 August 2017

    5.8
    You have a Metro (underground) station across the street
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Too much noise during night. People slamming doors, talking loud in the corridor.

    You have a Metro (underground) station across the street

    Stayed in August 2017

  • Reviewed: 22 May 2017

    8.3
    Enjoyable
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Shower needed a safety handle on the wall.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    9.6
    Breakfast was good enough.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Breakfast was good enough. Location was excellent and the bed was very comfortable

    Stayed in April 2017

  • Reviewed: 5 April 2017

    7.5
    Value for money
    • Leisure trip
    • Couple
    • Twin Room with Extra Bed (2 Adults + 1 Child up to 12 years old)
    • Stayed 3 nights

    Shower wasnt very good at all

    Everything was good value for money, rooms comfortable enough & clean. Not the Ritz, but we were on a budget.

    Stayed in April 2017

  • Reviewed: 1 March 2017

    9.2
    Would stay again...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Great location, friendly and helpful staff, comfortable rooms, cheap price. As far as budget hotels go, this one is solid!

    Stayed in February 2017

  • Reviewed: 27 January 2017

    5.8
    Breakfast
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Breakfast

    Stayed in January 2017

  • Reviewed: 25 January 2017

    7.5
    best if you have a stopover in LIS
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    very small room

    location with the metro just across the street, good connection to the airport, good price

    Stayed in January 2017

  • Reviewed: 2 January 2017

    6.7
    The heating system is not so good and the elevator was broken
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The heating system is not so good and the elevator was broken

    Stayed in December 2016

  • Reviewed: 25 November 2016

    7.9
    Pleasant stay for the price
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The light in bathroom was broken, but it doesn't bother me too much

    Stayed in October 2016

  • Reviewed: 29 July 2016

    6.7
    location was very good for visit the city.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The room was very small. About the safety of the room door we have same doubts.

    location was very good for visit the city.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    8.3
    Lisbon stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Average room. Clean and fairly comfortable. Bathroom excellent. What you would expect for this price. Excellent location opposite metro station.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 May 2016

    9.2
    Staff were most helpful and pleasant.
    • Leisure trip
    • Solo traveller

    The fabric of the hotel is tired and in need of freshening up.

    Staff were most helpful and pleasant. Good language skills were in evidence in English, French, Spanish, German and Portuguese. Parque metro was directly across the road but the 'sights' were all within walking distance.

  • Reviewed: 7 March 2016

    2.5
    -Irresponsible staff, We complaint about the Heater the same...
    • Business trip
    • Couple

    -Irresponsible staff, We complaint about the Heater the same day we arrived, he was ignoring us -The wifi wasnt working, i reported 10 times, all the time he said it is working and he cannot do much - We asked for a Duvet, which was not provided on the first day, he said he will send someone, he never did -We wanted to move out of the hotel, as we couldn't sleep in the cold weather, but reception guy said it is non-refundable. -I tried calling Bookings, but i coldnt get through the line, i send you guys an email but no response. I will never ever choose this hotel next time

  • Reviewed: 19 January 2016

    8.8
    Location-directly across from metro and 2minutes from where...
    • Leisure trip
    • Group

    Hotel was tired looking.

    Location-directly across from metro and 2minutes from where hop on bus starts. Bottom of the road turn right round corner and its an italian restaurant,very reasonable, Clean towels everyday and spotless room Nice bar,inexpensive. Breakfast was fine.Staff very helpful

  • Reviewed: 24 September 2015

    7.5
    Very good location.
    • Leisure trip
    • Solo traveller

    The WiFi did not work for days at all in the room. The breakfast is boring. One kind of ham and cheese. For many days it is really not enough. When egg has gone they did not make more. In the beginning the room was a bit smelly but after opening the window it was fine.

    Very good location. Easy access to the tube and buses. The room was simple but clean, the staff helpful. The bed was fine and confortable. The cleaning staff cleaned my room even late afternoon. The bathrom was also clean and bright. Breakfast is ok. Not a wide range of food but acceptable.

  • Reviewed: 17 August 2015

    7.5
    Great location just outside of metro stop Parque, hence well...
    • Leisure trip
    • Couple

    Ask for a room with streetview if available. Go to breakfast early, else some products are gone. Furniture are a bit worn and room keys could be updated.

    Great location just outside of metro stop Parque, hence well connected to the centre. Friendly, helpful staff. Air-condition, own bathroom and free wifi available. Also easy to reach from airport and long distance bus stop.

  • Reviewed: 18 July 2015

    8.3
    Nice accommodation in good location:
    • Leisure trip
    • Solo traveller

    WiFi didn't always work on 7th floor. Lift to breakfast room (3rd floor) rather slow. Difficult to keep bathroom floor dry, due to problems with some of the taps.

    Nice accommodation in good location: metro station right across the street. Good breakfast buffet (although some fresh fruit would be welcome). Correct and helpful staff.

  • Reviewed: 3 July 2015

    7.1
    Next to the metro station Parque - very comfortable to moove...
    • Leisure trip
    • Couple

    Next to the metro station Parque - very comfortable to moove in the city, just 3 metro stops from the bus station, so you can easily go to other cities with bus.

  • Reviewed: 1 April 2016

    6.7
    Location opposite Metro station, wifi
    • Leisure trip
    • Couple

    Location opposite Metro station, wifi

  • Reviewed: 9 August 2015

    7.5
    Great location in front of subway station Parque.
    • Leisure trip
    • Family with older children

    old instalations, carpet a little dirty

    Great location in front of subway station Parque. Friendly staff

  • Reviewed: 4 August 2015

    8.8
    + Location is just perfect for the money they ask
    • Leisure trip
    • Couple

    + Location is just perfect for the money they ask

  • Reviewed: 23 May 2015

    8.3
    Very close to Metro, easy to get to the airport.
    • Leisure trip
    • Family with older children

    Very close to Metro, easy to get to the airport. Free wi-fi, breakfast buffet. We even got a terrace.

  • Reviewed: 19 May 2015

    7.9
    the price(40 Euro)
    • Leisure trip
    • Family with older children

    breakfast very simple

    the price(40 Euro) The location(metro-station only 20 m, city-center only 2 km)

  • Reviewed: 3 May 2015

    10
    all execelent execept the mattress
    • Leisure trip
    • Solo traveller

    the mattress need more cushion

    all execelent execept the mattress

  • Reviewed: 26 April 2015

    5.8
    The wifi was too poor at my room.
    • Business trip
    • Solo traveller

    The wifi was too poor at my room.

  • Reviewed: 26 April 2015

    6.3
    Close to busses easy to get around
    • Leisure trip
    • Solo traveller

    Kinda dark but okay

    Close to busses easy to get around

  • Reviewed: 5 February 2015

    7.1
    Location, clean
    • Solo traveller

    No insonorization,

    Location, clean

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