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Reviews of Complexo Hoteleiro em Santana 3 stars

Rua De Santana Nrº 947, 4465-742 Maia, Portugal

#11 of 11 hotels in Maia

Guests' Choice

Review score

Based on 627 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.3

  • Location

    7.5

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 - 51

  • Reviewed: 8 June 2018

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Due to a misunderstanding on my part, I was 20 minutes late for the included breakfast. The manageress went out of her way to ensure that I was able to partake of the breakfast. That was very helpful.

    Stayed in June 2018

  • Reviewed: 4 February 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    My room and the hotel were so cold, not something they normally get in Portugal I imagine. The hotel is looking a little tired inside but served its purpose.

    Dinner was very good, the staff were excellent, very helpful and friendly

    Stayed in February 2018

  • Reviewed: 15 October 2017

    • Solo traveller
    • Single Room
    • Stayed 7 nights

    I don't have any problem. Maybe the breakfast is a little bit boring during 8 day long. But the fruit were very good. Anyway everything was nice. I had a terrace too and was also elevator. My first thing was it a little bit fare from the center but the public transport is excellent.

    The location of the hotel was very good. From the airport you can get there by two bus line (604 and change to 600 in Maia). By taxi is also good, abut 10 km and 12-15 euros. It is not in the center but take the line 600 and 25-30 and you are in the old town. The hotel is nice and quiet the staff is very nice and friendly. They have a restaurant too where you can eat launch and dinner and breakfast as well. The room was big and comfortable with a dubble bed.

    Stayed in October 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was good. It would have been even nicer if we got to use the health club which was closed the whole time we were there.

    Very welcoming owner and staff. Going an extra mile for check- in at 1.00 am. It felt like a home away from home. We would definitely visit again and recommend. The place looked better than the photos.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle in the room!

    Evening meal not available as restaurant closed but given good information by staff where to go. Breakfast buffet good. Staff helpful and friendly

    Stayed in August 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    The personnel was very friendly, attentive and helpful. The room was spacious and the location is also good being only 30 minutes away from the center by direct bus.

    Stayed in July 2017

  • Reviewed: 10 October 2016

    • Business trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    The staff was very kind, they allowed us to check in at 1 a.m., there were no problems whatsoever. They were very helpful with helping us with directions as well.

    Stayed in September 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Solo traveller
    • Quadruple Room
    • Stayed 1 night

    TV a little small

    Nice Hotel, Friendly staff. Furniture was rustic but comfortable. The manager went out of his way to be very helpful and I would certainly stay again for an overnight stop before going to the airport.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Solo traveller
    • 2 rooms
    • Stayed 2 nights

    It was a bit noisy there due to the size of the hotel which accommodates also big groups.

    Everything was of a good quality and comfortable. Nice and helpful personnel in the reception. Good breakfast. Spacious parking. Good connection with the center of Porto by bus.

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The attitude of the receptionist. Very ignorant when you ask her something. She has no time..seems your bothering her.

    The location is fine not far from airport. The area has not much to offer. There is a supermarket at a walking distance. The receptionist was saying is far but it was nearby. We used google maps to get there.There is a small kitchen in the room. If you are a family is perfect to stay. Especially the double room with extra beds. The receptionist arranged for the taxi cab to come and collect us to the airport was very good service. The wifi does'nt do well in that corner room we slept. On the corridor and the reception area was wifi strong. All have said these it was a good place. The breakfast was standard and plenty enough to eat.

    Stayed in July 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night

    Leak in the ceiling (not their fault) but the manager was a bit blasé about it. We got given a bucket and an apology but nothing else.

    Staff were very friendly and really helpful where they could be.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    I asked the front desk lady the day we checked in if there was a possibility to stay one more day and she said yes, the next day I told the person in the front desk that we will stay one more day and they said, sorry but the room is been taken.

    Rooms were confortable, clean and with a good space

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 2 nights

    Breakfast

    I would recommend it as transfer hotel close to the airport (cca 15 minute drive, taxi less than 20 EUR). It is perfect place for 1 or 2 days. Good price.

    Stayed in July 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    No kettle in the room, let alone microwave. Just electric cooker, with hot surfaces that can be reached by toddler, not particularly safe. View from the window is horrible, to other wall. Noisy street outside, with cars racing overnight. Poor bathroom layout with doors restricted by toilet. At least half an hour drive from airport, if you drive by night.

    Friendly staff.

    Stayed in June 2016

  • Reviewed: 3 June 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff from the restaurant was not so friendly and breakfast too pricey for what they were offering

    Very clean, good location overall i recommend

    Stayed in May 2018

  • Reviewed: 26 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was close to the airport and the staff were very friendly

    Stayed in May 2018

  • Reviewed: 12 May 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, spacious and cozy room. Receptionist very kind and speaking perfect English

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Old style CRT television

    Receptionist was exceptionally polite and helpful

    Stayed in April 2018

  • Reviewed: 4 November 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 7 nights

    HOTEL PRECISA DE REFORMA

    Stayed in November 2017

  • Reviewed: 21 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Far from downtown

    Thw people

    Stayed in October 2017

  • Reviewed: 20 October 2017

    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Stayed in October 2017

  • Reviewed: 14 October 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Friendly Host. Big rooms, Tidy and clean.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    I LIKE EVERTHING STAFF FRIENDLY AND THE ROOM HAD LODS OF SPACE OVER ALL REALLY GOOD

    Stayed in August 2017

  • Reviewed: 23 September 2017

    • Family with young children
    • Triple Room
    • Stayed 6 nights

    Nothing

    Staff could not do enough for you and gave lots of advice regarding getting to places.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Should have better tv!!!!

    It was good for the night we stay there!! No complains

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The Mattress

    Bed was OK.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Wifi is really weak, food is very expensive.

    Good parking, room is spacious, food was good.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Old style,but clean

    good location for those who are taking the plane early in the morning-15 minutes fro the airport in Porto by car.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, spacious and comfortable

    Stayed in July 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very friendly.

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Television needs improvement. A small CRT is no longer acceptable.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    • Business trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    tabac smell, outdates furniture and tv set

    Stayed in July 2017

  • Reviewed: 11 June 2017

    • Business trip
    • Solo traveller
    • Quadruple Room
    • Stayed 1 night

    bad breakfast

    Big room

    Stayed in June 2017

  • Reviewed: 13 February 2017

    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    They are very kind

    Stayed in February 2017

  • Reviewed: 4 February 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The cracks in the walls of the room.

    Everything was great.

    Stayed in February 2017

  • Reviewed: 8 November 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Practical, good family room, near to airport, nice price-quality

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing special, nice building, inside nothing impressive.

    Convenient for early departures, great price for quadruple room. Good fish menu for dinner.

    Stayed in November 2016

  • Reviewed: 21 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The hotel has an "all you can eat" dinner bar at the hotel. Wonderful wonderful staff!!!

    Stayed in September 2016

  • Reviewed: 30 September 2016

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great restaurant next door!

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    It was perfect for our needs, but was a 35 minute walk from the nearest metro station.

    Stayed in September 2016

  • Reviewed: 31 August 2016

    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    !

    Stayed in August 2016

  • Reviewed: 13 July 2016

    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    suppose to have a spa, the sign outside the building still on, and inside! Beds and pillows are not to standards!

    Nothing!

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    Cold bath, air conditioner very noisy, impossible to sleep, then off to the room very cold. Stinking room used as a restaurant and breakfast, from site available for a fee, why not available during holiday period. luckily we got a great bakery a few minutes away by car. Working wifi only in the hall, out of the stanza.Price too high for the services offered

    Very spacious, very nice facility, very close to the airport. Indoor parking comfortable. Nice terrace with good view.

  • Reviewed: 21 October 2015

    • Leisure trip
    • Family with older children

    The hotel is much better than it looks on pictures. Attentive and helpful staff. Convenient parking. A great place to stay for a visit to Porto. Porto is congested, it's easier to stay outside. Taxi to Porto (one way) costs about 15 euro. There is also a bus.

  • Reviewed: 19 October 2015

    • Leisure trip
    • Group

    The staff was so friendly, concerned and helpful.- even asked the dining room to stay open for us to eat. I appreciated the concern about what e had paid for the taxi that was lost and took us way out of our way.

  • Reviewed: 15 October 2015

    • Leisure trip
    • Group

    The staff were very pleasant and friendly and allowed us early check in upon request. They were willing to accommodate us considering phoning up and booking on day and arranged transfers back to the airport

  • Reviewed: 12 October 2015

    • Leisure trip
    • Family with older children

    beds weren't the best.

    Close to airport and affordable. Very great front desk! Close to the airport.

  • Reviewed: 18 September 2015

    • Leisure trip
    • Family with young children

    - breakfast not adequate to the price - wedding party which took place in the hotel restaurant may disturb your sleep

    Very nice small hotel

  • Reviewed: 9 September 2015

    • Leisure trip
    • Couple

    Breakfast was a bit disappointing albeit cheap Wifi in hallway only Beds are hard but ok

    Good Value Friendly Staff Spacious rooms

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with young children

    The hotel is close to the motorway but can be difficult to fini. The room was spacious and very fine for one night.

  • Reviewed: 3 August 2015

    • Leisure trip
    • Family with older children

    Kind and friendly staff

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 51

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