Rua Dos Aranhas 27 - A, Se, 9000-044 Funchal, Portugal
#30 of 83 hotels in Funchal
Guests' ChoiceBased on 366 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
8.8
Staff
9.4
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 18 March 2024
Tony
United KingdomThere were a couple of snags in our room - the door stop came out, the hand-held shower was not well fitted and our empty tissues and bathroom accessories were not replaced when they were empty until we made it obvious. Our view was poor. These did not detract much from our overall positive impression.
The ambience and 'feel' of the hotel was very good. All the staff were helpful and friendly. Breakfast was generally very good and the UVA restaurant was excellent. The room we were given was very comfortable. The roof terrace and pool were lovely.
Stayed in March 2024
Reviewed: 15 March 2024
Marisol
AustraliaEverything was perfect
Stayed in March 2024
Reviewed: 12 March 2024
Natalie
United KingdomN/A!
Everything was so modern and the staff were all brilliant
Stayed in March 2024
Reviewed: 9 March 2024
R
UkraineA bit worn out hotel here and there with pleasant staff. Nice design and materials, some of them need renovation.
Stayed in March 2024
Reviewed: 5 March 2024
Nicole
United KingdomThe vine was a lovely stay for a week!! We booked in advance on Booking.com and so got for a reasonable price. Location, staff and facilities were all amazing. They couldn’t have done enough for us. We were told on arrival that unfortunately the top pool wasn’t working so we would need to go to another hotel to use the pool facilities, at first I was really dissapointed however the hotel upgraded us to a junior suite to compensate, and ran taxis for free to and from the vine to the neighbouring hotel and the hotel with the pool was amazing and just as good if not better than the vines so we had no issue with doing this on sunny days. Honestly would stay again, has a great city vibe and lovely lovely staff that go above and beyond. It was the first holiday I have been on in years that was smooth and comfortable from start to finish. No complaints!
Stayed in March 2024
Reviewed: 3 March 2024
Anthony
FranceOnly criticism is that the lighting system in the room was *way* too complicated! (And I speak as retired lighting designer!).
Excellent staff; excellent location; very quiet; excellent breakfast; excellent restaurant.
Stayed in March 2024
Reviewed: 1 March 2024
Neil
United KingdomBath was is the middle of the bedroom - no privacy!
Receptionist delightful
Stayed in February 2024
Reviewed: 25 February 2024
Martin
United KingdomOur room had little natural light and the designer seemed to prioritise aesthetics over practicality.
Stayed in February 2024
Reviewed: 23 February 2024
Alexander
CanadaMany design features are meant to look attractive on picture but not to be convenient for users If your computer has virus/firewall protection, connection to WIFI could be a piece of headache
Very convenient location Excellent staff Very good rooftop restaurant: great food, great service and nice view Very good facilities Good breakfast
Stayed in February 2024
Reviewed: 22 February 2024
Jeremy
United KingdomNo complaints at all. Recommended a couple of minor changes in the disabled bathroom.
An excellent hotel in a good location closer to the city than most. Award-winning design works well, though light switches need careful study. Disabled room works well too. Fine rooftop restaurant a bonus.
Stayed in February 2024
Reviewed: 19 February 2024
Clive
United KingdomOn arrival we were told that the rooftop pool and bar were out of action due to bad storms causing alot of damage. We were very disappointed as we weren't told beforehand . We found out that other people had been offered a full refund if they wished to go to another hotel. We were offered one complimentary drink each for this which we didn't feel was good enough. After speaking to the Manager we were offered a complimentary 3-course evening meal in the hotel including all our drinks. we were also offered a room upgrade to the Junior Suite, although the upgraded room itself was luxurious and spacious we had a problem with street and road noise as the room was on the front of the hotel above the shopping centre entrance. We were offered a refund for the remaining nights if we did want to change hotels.
The breakfast was excellent, great selection of food and the staff were very attentive. The hotel location was very good , just a short walk to all amenities. The old town was further to walk approx 15 - 20 mins. We had one evening meal in the hotel restaurant which was excellent.
Stayed in February 2024
Reviewed: 17 February 2024
Daniel
United KingdomThe room was spacious and the breakfast had a good variety. The location is excellent for walking into the centre of town.
Stayed in February 2024
Reviewed: 2 February 2024
Moira
South AfricaAmazing decor , clean and inviting , friendly and helpful staff .
Stayed in January 2024
Reviewed: 23 January 2024
Elizabeth
United KingdomWe paid extra for a room with a balcony but the balcony was literally one foot wide by 4 feet long, so there was no chance of putting a chair on it to sit with a book and drink as it literally afforded room to stand and that was it. The hotel is very modern but many of the features were form over function - the huge bath in our room was a feature but was pretty hopeless as a bath. You couldn't lie down in it and there was no way to turn on the hose for washing hair (which once pulled out wouldn't go back into its holder). Uber annoying was that if you got out of bed at night to use the bathroom, there were motion lights around the bottom of the bed which came on and stayed on for 5 minutes. A few times they were triggered just by a foot hanging over the edge of the bed or the sheet slipping down.
Perfect location and extremely friendly and helpful staff. Great breakfast options, the restaurant was excellent and the rooftop terrace was a lovely place to sit on a sunny day. Extremely clean and modern with a shopping centre beneath and a taxi rank just outside.
Stayed in January 2024
Reviewed: 3 January 2024
Claire
United KingdomRoom was spacious but a little dark, lumpy pillows and very loud air con.
Great hotel, perfect location. Staff were amazing! Watched the NYE fireworks from the rooftop pool - perfect! Breakfast was great and they organised it early on our second day as we were heading out on a hike.
Stayed in January 2024
Reviewed: 2 January 2024
Simon
GermanyEverything was on a high level of standard. I'll come definitely back.
Stayed in December 2023
Reviewed: 27 December 2023
Lorna
United KingdomLight inside the wardrobe wouldn’t switch off which was annoying when trying to sleep. Jacuzzi in the spa was quite cold.
Clean, spacious rooms. Lovely roof terrace and pool. Staff were very friendly and attentive. Food was wonderful!
Stayed in December 2023
Reviewed: 14 December 2023
Des
IrelandThe room design was not to my liking. More private bathroom needed.
Breakfast, location
Stayed in November 2023
Reviewed: 12 December 2023
Alan
United KingdomNothing.
This was our third stay at the vine, the location and facilities are excellent. We had the added bonus of being upgraded to a suite at check in.
Stayed in December 2023
Reviewed: 29 November 2023
Anthony
IrelandVerylittle wrong maybe the water bottle was a bit small and we had to refill it regularly. The safe box got too hot as it was located on a cupboard on top of the mini fridge.
The staff were very professional, helpful and friendly. The room was modern and everything worked as it should.
Stayed in November 2023
Reviewed: 21 November 2023
Keith
United KingdomNothing
Very comfortable bed shower great if stayed again would have a bath
Stayed in October 2023
Reviewed: 1 November 2023
Jose
NetherlandsAmenities were fantastic, specially the spa Great breakfast buffet Excellent staff
Stayed in November 2023
Reviewed: 12 October 2023
Natalie
United KingdomLack of natural light to the room
Modern and clean
Stayed in October 2023
Reviewed: 5 October 2023
David
United KingdomBreakfast is good in terms of variety of food and drink on offer but organisation somewhat chaotic. Staff very variable. Some were wonderful some much less so. If you are going to have a rooftop bar with iconic views and charge €18 for a gin and tonic you should at least have bar staff who know how to make one.
Excellent central location. Rooftop pool has frat views.
Stayed in October 2023
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