Av. 5 De Outubro 160, Avenidas Novas, 1050-062 Lisbon, Portugal
#217 of 392 hotels in Lisbon
Guests' ChoiceBased on 1303 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 28 March 2024
Inna
PolandPersonally prefer separate shower as shower inside a bathtube was not so comfortable but it is small thing:)
Hotel is not far from metro station (one change from the airport) in good district. Personel was very nice and helpful, double bed super comfortable, room was cleaned on daily basis. Breakfast was very good with fruits and vegatables and big variety of sweet pastry (7 am- 10.30 am). 50 euro deposit per room required, returned after check out.
Stayed in March 2024
Reviewed: 26 March 2024
Jackie
United KingdomN/a
Very clean
Stayed in March 2024
Reviewed: 22 March 2024
Adrian
United KingdomFor the price we paid, we were asked for additional taxes - it was OK and a 70 lira guarantee returnable within 2 weeks of handing over the room. Upon handing over, everything was ok, confirmed. The money was not returned even after almost 3 weeks. They blamed it on the banking system but it's not true. It could have been a successful vacation, but it left a bitter taste! AE.
All
Stayed in March 2024
Reviewed: 13 March 2024
Steven
United Kingdomthere wasn't anything I didn't like
the location was good for all that we wanted to do. breakfast was ample and good quality the staff were always helpful and went out of their way for us
Stayed in March 2024
Reviewed: 12 March 2024
Clare
JerseyFriendly and helpful staff Modern clean and comfortable room Nice bar
Stayed in March 2024
Reviewed: 11 March 2024
Avner
IsraelBut for a 4 star hotel I would expect a much bigger/better TV with the main international channels (BBC, CNN, Fox, etc) in English. Also there should be a thinner blanket option (the winter blanket was too hot...). But all in all, a nice hotel. Thanks
Pleasant hotel, clean, wonderful staff.
Stayed in March 2024
Reviewed: 10 March 2024
Injinaash
FranceMaybe a bit on the aging side, feels slightly outdated, but its not bad.
Well situated, classic four star hotel, has all the right amenities.
Stayed in March 2024
Reviewed: 8 March 2024
Paul
IrelandA little out of town
Clean friendly hotel. Good value for money.
Stayed in March 2024
Reviewed: 7 March 2024
Dawn
United StatesNothing
Professional staff, full service. Not luxury but superb middle class facility.
Stayed in March 2024
Reviewed: 3 March 2024
Anna
United StatesThe room temperature was difficult to adjust. Not user friendly
Stayed in February 2024
Reviewed: 27 February 2024
Traveller
NetherlandsThe ladies serving the breakfast are not very nice, especially one of them. Parking underground is expensive, 15€/day. Around the hotel is only paid parking.
Location of the hotel is a good one, public area. Breakfast is good, but every day is the same food.
Stayed in February 2024
Reviewed: 27 February 2024
Timothy
United StatesNo complaints
Small room, but clean and functional. Beds were very comfortable
Stayed in February 2024
Reviewed: 25 February 2024
Heather
United KingdomAir ventilator a bit noisy so slept without it and was fine (in Febuary)
Friendly staff. Very clean. No noise from neighbours.
Stayed in February 2024
Reviewed: 24 February 2024
Serge
LuxembourgSometimes a bit noisy during night.
Breakfast was very nice, close to the metro station.
Stayed in February 2024
Reviewed: 19 February 2024
Lorraine
SpainStingy provision of tea/coffee and no milk. When we realised first thing in the morning and called reception they said we had to go to the breakfast room to get milk!! On questioning at check out we were told it is not normal to provide milk but it would be available if wanted from the breakfast room. They could have told us or had a notice in the room. Pretty poor for €110 per night, i think. No restaurant. My search terms included "restaurant" as we were arriving around 9pm. There was no restaurant only a breakfast room.
Large room. Comfortable bed. Walk in shower. Helpful reception team on arrival.
Stayed in February 2024
Reviewed: 18 February 2024
Tiago
PortugalIf I were to mention one thing, it would be the pancakes. However, it's not a big deal; it was just something I was expecting to have for breakfast.
Nice breakfast overall. The room was very good, the cleaning, the people working in the hotel are super helpful and warmful. It is very well located. In a safe area near a metro station.
Stayed in February 2024
Reviewed: 16 February 2024
Alan
CanadaHad a bit of an issue with the HVAC, couldn't get any cold air so the room was quite warm until I opened the room window. Suspect that the hotel may have turned off the central a/c as it was February and perhaps they may not have expected it to be required.
Great location along with helpful and pleasant staff.
Stayed in February 2024
Reviewed: 12 February 2024
David
Czech RepublicThe occasional queue at the check-in (small desk, not enough staff), but the staff is very kind and helpful. The what-should-be cold water in the bathroom is not cold.
Strategic location, walking distance to the Entrecampos railway station. The staff accepted my request to be moved to a higher (quieter) room (in n the original, first-floor room, the noise from the street was quite disturbing).
Stayed in February 2024
Reviewed: 10 February 2024
Caroline
United KingdomDoor didn't shut well and blew open during the night!
Lovely and roomy, very comfy bed
Stayed in February 2024
Reviewed: 31 January 2024
Ronen
GermanyNo service i weit over 25 min becose the women was in lunch she need to eat to she say
Stayed in December 2023
Reviewed: 23 January 2024
Joe
United StatesBooking.com not responding to our queries.
The Hotel was great but not happy with "Booking.com" We had an issue with what appears to be a scam with property called "Entire apartment plus a car" in Lisbon. Requested help from "BOOKING.COM" did not even responded to us. We are in Portugal and Spain for another two months, will try to keep away from using "BOOKING.COM" and our friend will as well.
Stayed in January 2024
Reviewed: 14 January 2024
B
GermanyOnly Portuguese TV canals
Stayed in December 2023
Reviewed: 11 January 2024
Erika
Canadalittle outdated.
rooms were very good, parking on site was a plus!
Stayed in January 2024
Reviewed: 10 January 2024
Muhammad
PakistanThere should be one microwave in room
I didn't not take breakfast
Stayed in January 2024
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