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Reviews of Vila Gale Opera This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Travessa Conde da Ponte, Alcântara, 1300-141 Lisbon, Portugal

#303 of 393 hotels in Lisbon

Guests' Choice

Review Score

Based on 520 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 15, 2024

    7.0
    Overall, first time in 18 years back in Lisboa, I was shocked, to busy and too much noise!
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No coffeemachine in the room. The Noise fragments the bridge was too much so opening a window at night was not a good idea.

    It was all new, spacious, nice art…

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Full satisfaction with brilliant service.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing that I can think of.

    It’s ambience, facilities, food and staff.

    Stayed in February 2024

  • Reviewed: December 23, 2023

    7.0
    Value for money, with good breakfast and good facilities.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very stuffy, no ability to open window. Obv not possible to leave AC on while out and we didnt want to sleep with AC on either.

    Location, price

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    A convenient option if you’re attending an event at the Convention Center.
    • Business trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooms need some remodeling. Comfortable queen or king beds instead of two single beds would be nice.

    Nice lobby, easy check in and check out, and good breakfast.

    Stayed in December 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Well located for the CUF Tejo hospital which was our reason for staying in Lisbon, very comfortable room and bed however lack of accessible power points for recharging phone/laptop. Breakfast was excellent as was the restaurant in the evenings.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    lovely hotel, great theme!
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    I was there whilst there was some sort of a business conference going on and because of the rain, it was impossible to leave the hotel. I was not able to get food at the restaurant because it was used by the conference, so I ended up having to order room service, because the bar was also very busy. The room can do with a bit of updates and add extra sockets because there are not enough plugs for the room. The TV are smart TVs, but it wasn't SMART enough (e.g. chromecast would have been helpful).

    It's very close to a lot of the tourist attractions. It's hidden so it is quiet. The opera/musical theme is much appreciated as a music fanatic. The breakfast has a good choice, and the facilities are good. The pool is very good. The room is comfortable. The service from the staff are impeccable and they were so helpful.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    n/a

    location

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Good hotel but hard to get a good sleep
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    It's literally under the bridge where cars and trains pass all the time. Isolation could have been better, it's still very noisy at night, especially with trains crossing.

    Nice hotel, with friendly staff, and the facilities were great. Nice breakfast and location itself is good.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights

    old furniture

    The location is perfect close to lisbon congress centre .. walking distance just across the street

    Stayed in September 2023

  • Reviewed: September 23, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The power socket for charging the phone worked only if the light at the entrance was on. That is, I had to leave that light on during nights.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Good location for a short stay, with a great breakfast for travellers.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a bit far away from the city or main sights of Lisbon, which I didn’t expect, however if you are up for a walk it’s manageable. I also think it would be great if there were food or drink opportunities for the rooftop so you would be inclined to stay there longer.

    Good location to start the tour I was on - good facilities and appreciate the bar downstairs. The beds were pretty comfortable and I liked the rooftop pool even though if was pretty windy.

    Stayed in August 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ordered a twin room for a couple was the only downside

    Stayed in September 2023

  • Reviewed: September 6, 2023

    7.0
    Villa gale September 2023
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    No kettle or tea in the room, no one brings water. You get 1 bottle for 9 nights stay No iron ! Near to a conference centre is a joke. They charge 2-5e per piece of ironing 😔 Also very noisy, planes, trains and also you can hear people having conversations, watching TV or simply taking showers next door

    I liked the bed and breakfast was nice too

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Opera themed hotel by the bridge
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    The rooms need an update and I wish the bed and pillow could have been more comfortable.

    The hotel entrance is very impressive with opera themed art and costumes adorning the walls with a grand piano and pool table in the lobby. They also have a spa, cafe and restaurant. While there, they offered a free wine tasting. Taxi and Uber were only minutes away. Great wifi and helpful staff.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Very nice hotel. Too far away
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    right under train lines and flight Path. also far from city centre.

    lovely service and very clean.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Great stay, great breakfast, exceptional misc help at front desk.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    AC was hard to control…

    Very good location!

    Stayed in July 2023

  • Reviewed: August 15, 2023

    8.0
    Comfortable stay
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a little far from the city Centre but easy enough to get an Uber, tram or bus to.

    The breakfast buffet had great variety. The room was spacious and it had a fridge and kettle. There was plenty of storage in the wardrobe and bench space in the bathrooms. It also had a rooftop pool and indoor pool, spa facility, steam room etc.

    Stayed in July 2023

  • Reviewed: August 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night

    The room was well equipped and with very good sounds isolation

    Stayed in August 2023

  • Reviewed: July 29, 2023

    8.0
    Good hotel but noisy spot
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It's situated just below the 25 April bridge. Quite noisy due to traffic and none stop flights airriving to Lisbon airport (they just pass above the hotel).

    Rooms and breakfast were excelent. Didn't use the gym and indoor pool, but looked good.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel stay was lovely. Rooms were clean and had daily servicing. Breakfast had a great variety and staff were very helpful. Walking distance from LX Factory and a short distance from the city.

    Stayed in June 2023

  • Reviewed: July 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Roof pools were old/ front desk took a long time to help guests

    Stayed in July 2023

  • Reviewed: June 25, 2023

    8.0
    Peace of mind
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 5 nights

    The room was a bit narrow, lack of some facilities like shaving and coffee making facilities as well as lack of ironing facility. The room service was lazy. No kettle or tea packs.

    The Hotel location was perfect as well as the luxury of the lobby. The breakfast was more than excellent. The room was clean, comfortable and had a beautiful city view.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    7.0
    overall I am happier lobby is great but the rooms need to be decorated with modern furniture
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room furniture

    Location

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    Best Hotel for Attending Events at Lisbon Congress Center
    • Business trip
    • Group
    • Twin Room
    • Stayed 4 nights

    The interior design and materials in the room are quite old and do not match its shiny luxury lobby. Could not figure out how the general light switch of the entire room works – either it was broken, or I did not get the purpose of the main switch. The wardrobe was also rather strange. Oh yes, and try to avoid staying in rooms 101 and adjacent (same vertical and next doors) – you will have an incredibly terrible window view.

    The facility is quite high-end, and the location is perfect if you are attending an event at Congress Center Lisbon, otherwise, look somewhere else. The room was rather spacy, the bathroom and shower were without major issues, the staff was friendly, and the food quite good.

    Stayed in June 2023

Showing 1 - 25

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