Bed could be more comfortable. Some beverage in the room would be nice. Aircon was not cold enough even with twice the technical staff checking.

Great reception staff. Close to stations

Stayed in April 2024

Window handle broke (fixed super quickly) so first night window ajar with very noisy bin men collecting at 230am and traffic noise. My room overlooked the car park. Noisy neighbours on the 3rd night shouting and screaming till 1am ( I was travelling for work so had to be up at 7am). Couldn’t charge breakfast to my room which felt abit silly.

Lovely and clean, staff very welcoming and helpful. Really nice breakfast and reasonable prices at bar. Beautiful building and central location with lovely cafe over the road for breakfast and Italian for dinner.

Stayed in April 2024

Iron box was not provided , they asked me 4 euro credit .

Hygiene.

Stayed in April 2024

On a whim, I booked a return flight from Rome to Gatwick that has a 17 hour stopover in Lisbon. This was ideally located for our purposes as we had a 710h flight to get the day after arrival - on a longer trip to Lisbon, not being "bang central" in the heart of the city might have been more of an issue. Easy check-in, quirky wooden keycards to get into the room and a clean room with a bath!!. So rare to have the option of a bath. Very good access to taxis - I should not really give credit to the hotel for this, but our driver spoke English, drove safely and made excellent suggestions on how to make the most of our evening.

Stayed in April 2024

Location was great with easy access to the metro and restaurants nearby. Parking was available aswell.

Stayed in April 2024

All good, no complains.

The hotel offers comfortable rooms in a great location, making it an excellent choice for travelers. The rooms are well-appointed, providing a cozy and inviting atmosphere for guests to relax in after a day of exploring the area. Additionally, its prime location allows easy access to nearby attractions and amenities. Overall, this hotel remains an excellent option for accommodation, offering a good value for money. Whether you're traveling for business or leisure, its combination of comfort, convenience, and affordability makes it a standout choice. I would highly recommend it to anyone looking for a pleasant stay in the area.

Stayed in March 2024

Indoor pool closed (they say they don’t open on winter, but why?! ) Piano also closed

Gym

Stayed in March 2024

Very clean, helpful staff

Stayed in March 2024

I had a very memorable stay at the hotel. The Staff is extremely careful and warm. May you continue to host as you do!

Stayed in March 2024

Excellent location, wonderful staff.

Stayed in March 2024

Limited options for pre-booking of extra services

Stayed in March 2024

Nothing really

Clean, comfortable bed, 10 min from airport!

Stayed in February 2024

Swimming Pool was closed

Nice location

Stayed in February 2024

Although the hotel had a parking lot , the fare was expensive and also to ask before hand money for lending the iron was not nice .

The place was beautiful

Stayed in January 2024

Good hotel, very clean, comfortable rooms, daily bottle of water complimentary, 5 minutes walk to train station (very convenient for me to go to Sintra). Very good breakfast. All staff is very nice and willing to help, especially Mr. Goncalo Figueiredo (hope I wrote the name correctly), who advised and answered all my requests. I had limited time, so his orientation help (including calls in local language) was a valuable concierge service! It's true that you expect to have this in a 5 stars hotel, but I'm grateful for saving my time and money. Thank you, Mr. Figueiredo!

Stayed in December 2023

The location in a very traditional area of Lisbon with few tourists

Stayed in November 2023

Bathroom had mould/was dirty. The cleaners hardly cleaned every day, barely changed sheets. There was dust/dirt left behind every day

Good location and friendly staff

Stayed in January 2024

Perfect location, Clean hotel and very nice Staff

Stayed in January 2024

Price

Location

Stayed in January 2024

Had to pay for ironing board.

Stayed in December 2023

The gym was a bit outdated and needed some repairs. No coffee making facilities in the room. We did ask and got a kettle. But no mugs or anything else to make coffee everyday.

The catering staff were very attentive and friendly. Cleaning staff were very good and even folded our little ones pyjamas one day, room was cleaned every day. The location was great for everything we wanted to do. 3 min walk from the metro and a shopping centre. Breakfast was really good. Whole place was clean.

Stayed in December 2023

I needed a check out late till about 2pm but was not granted

Met my expectations

Stayed in December 2023

Everything was clean but the room and parts of the furniture and facilities are very old

Not too far from the airport.

Stayed in November 2023

The bathroom needed a refurbish.

The location, mainly.

Stayed in November 2023