Rua Segundo Visconde de Santarém 19 - 21, 2005-365 Santarém, Portugal
#6 of 6 hotels in Santarém
Guests' ChoiceBased on 123 hotel reviews
7.0Cleanliness
7.1
Comfort
7.3
Location
7.8
Facilities
7.0
Staff
8.2
Value for money
7.4
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Gregory
AustraliaNot a very friendly experience when you book in. We are on the Camino and had walked 20 km with backpacks to arrive. Just thought a small amount of consideration would have been appropriate about our journey. The hotel is fine but not suitable for pilgrims.
Stayed in April 2024
Reviewed: April 6, 2024
Rabeaa
United KingdomThere was cigarette smell in the room even though it was a non smoking room.
The price was reasonable. I stayed only one night.
Stayed in April 2024
Reviewed: March 14, 2024
John
United KingdomBasic but satisfactory accommodation.
Excellent breakfast. Good city centre location. 24 hour reception with pleasant and helpful staff. Very quiet location - no traffic noise etc. Lots of hot water.
Stayed in March 2024
Reviewed: November 8, 2023
Rodrigo
United KingdomCockroach in the room!
Spacious bathroom and good-looking room
Stayed in November 2023
Reviewed: October 8, 2023
Antone
United States of AmericaShabby neighborhood. Room had Ants.
Staff and Breakfast was great.
Stayed in October 2023
Reviewed: September 19, 2022
Pedro
PortugalThe humidity smell when we entered the room and the one coming from the bathroom (sewer smell).
The hotel theme all over from the reception to the rooms. The location and room conform and cleanness.
Stayed in September 2022
Reviewed: September 11, 2022
Vidur
IndiaSmell in room. Needs to have ait
Stayed in September 2022
Reviewed: July 4, 2022
Jan
South Africagood location
Stayed in June 2022
Reviewed: June 4, 2022
Poulin
CanadaNothing note worthy. All was ok for the price
The price is appropriate for the medium quality of the hotel. Its old. The beds are ok but old. The Wi-Fi experiences multiple lags. The staff was helpful and amicable although one morning another guest had to translate the older lady's request: that i should eat now and stop taking my time to enjoy my coffee. I told the guest to tell the lady that i would eat when i would eat. Not a bad person but just particular .... she wanted others to have a place to sit and eat. Nonetheless, no one showed up so all was good :-) ps the coffee is excellent!!!
Stayed in June 2022
Reviewed: June 3, 2022
Denise
United States of AmericaThe bathroom ceiling was all moldy.
Nice exterior and shared spaces, breakfast good. Also nice to have a little balcony.
Stayed in June 2022
Reviewed: May 31, 2022
Tracy
AustraliaNothing.
After a long, hard day on the Camino it was a good choice for a quiet, comfortable room. Breakfast was also included which was appreciated and the staff couldnt have been more helpful.
Stayed in May 2022
Reviewed: May 31, 2022
Paul
United KingdomThe tub in the bathroom could use some refurbishment but it served the purpose without problems.
The room was generously spaced, had an air condition and window blinds.
Stayed in May 2022
Reviewed: May 22, 2022
Andrew
United KingdomA little noisy from barking dogs outside, but very quiet after 10pm, when it seems the neighbourhood went to bed!
Reasonable breakfast. Nice room. Not too far from the main town (5-10 minute walk).
Stayed in May 2022
Reviewed: May 12, 2022
Michael
CanadaMold.
The young girl working there is wonderful.
Stayed in May 2022
Reviewed: April 4, 2022
Georgie
United States of Americathe neglect. the window of my room required extraordinary effort to close. the curtains are in need of being rehung. there is black colored mold on the wall surrounding the window, the corners of the ceiling. The bathroom is small but adequate however, there are not enough towel recks for hanging towels to dry. the shower enclosure was abhorrent, it can’t be properly closed, the glass has soap scum there is mold around the shower pan. the flooring is laminate and is water damage in the bathroom and into the bedroom from the bathroom. the lighting is dim.
The property is near the Shopping in the main plaza.
Stayed in April 2022
Reviewed: December 9, 2021
Denis
SpainI was in room 24 - and the air conditioner appliances outside provide way too much noice, and you barely can change it since there are a few of those, and only one belongs to your room. So the pack of "Tampões para os ouvidos" is your friend if you have the same luck!
Nice clean place, and the location is great! The staff is friendly.
Stayed in December 2021
Reviewed: August 22, 2021
Ricardo
PortugalThe couldn’t give me key for my room. I had to call for the lady to open the door every time a left the room. They only asked me if I was vaccinated but didn’t confirm or request any documentation to confirm what I was saying, when I confronted lady with this she said :”a minha pátria disse para não pedir o documento, so perguntar” I might be wrong but the Portuguese law requires for the guest to show the document to confirm the vaccine or the test.
Stayed in August 2021
Reviewed: April 15, 2024
Borborema
ItalyI didn't like the clean
I liked the staff
Stayed in April 2024
Reviewed: April 12, 2024
Jonny
FinlandI have no complaints, frankly. It was perfect for what I needed.
The staff was wonderful, the breakfast was plenty, and my room was meticulously cleaned every day. --- It worked for me very well. Obrigado.
Stayed in April 2024
Reviewed: February 8, 2024
Jeroen
NetherlandsVery nice check in, big room and i was able to get an early breakfast.
Stayed in February 2024
Reviewed: January 28, 2024
Jamal_
SpainThe photos of this room are not shown in the booking. It is very dark, super small, and the equipment is broken.smell and noisy .... I Will not come back again, not recommended
Stayed in January 2024
Reviewed: October 30, 2023
K9pup
United KingdomNeed to express on booking if you hsve trouble with stairs there is a lift at the front door steps. And ground floor rooms i think.
Room was very big and airy, Heat of the room was easily controlled by remote. Bathroom very nice. Bed was very firm and comfortable. It included breakfast and was g8 value for money, close to the town. Staff very helpful with a 24 hour dest. Was impressed with the security of the main entrance door. Could not just walk in On street parking which was adequate. Lovely white linen +towels.
Stayed in October 2023
Reviewed: October 1, 2023
Deependra
PortugalIts such a nice place to stay and its close to the city’s centre as well. Breakfast is also good. Overall its totally worth of money.
Stayed in September 2023
Reviewed: September 19, 2023
Catia
United KingdomClean, good location
Stayed in September 2023
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