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Reviews of Palau Royal Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

P.O. Box 10108, 96940 Koror, Palau

#5 of 26 hotels in Koror

Guests' Choice

Review Score

Based on 60 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 10, 2024

    9.0
    Exceeded expectations.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Price was on the high end.

    Breakfast buffet was quite good. All the hotel staff were very friendly and helpful. I really appreciate little things like the fact they provide laundry detergent. I also liked that they provided guest laundry machines.

    Stayed in February 2024

  • Reviewed: January 9, 2024

    8.0
    convenient and comfortable stay in Koror
    • Leisure trip
    • Family with young children
    • Superior Premium Single or Twin Room
    • Stayed 10 nights

    The breakfast buffet wastes very little food when it's shutting down. If you get there late (9:00+ when it closes at 9:30), expect slim pickings. You can still get an omelette made to order, but don't expect more cut fruit to appear. Hotel wifi login page constantly de-auths your devices. The login is annoying, and you'll end up memorizing the username/password and regularly re-entering it. The wifi can be super slow depending on location. I had a work video conference call at 5am that I couldn't avoid, which I intended to take from the IT conference room to avoid waking my family. The 2GHz wifi (couldn't get 5GHz) was lossy and high latency at 4:45am. I ended up rigging up an ethernet connection which worked, but a non-computer person wouldn't be able to do this... so if you're intending to do synchronous work from the resort, I recommend a dry run or two if it's important.

    The location in Koror is great for access to restaurants, tours, etc. The beach and pool are great for the kids. The staff are friendly and helpful. We stayed in the renovated rooms and the interior was modern and comfortable. My family of 6 was very happy with the resort, and we'll certainly consider it when we return to Palau.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Nice but overpriced hotel
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The food in the restaurant been dissapointing, so we eat elswhere. This hotel is more like 3 star in Europe.

    Nice beach area, view from the room, location

    Stayed in December 2023

  • Reviewed: December 2, 2023

    10
    Great but pricy
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price so expensive

    The accessibility of the beach. The clean spacious room, the pool and definitely the food

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Enjoyed my stay.
    • Leisure trip
    • Group
    • Superior Garden Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Sort of off season but beach bar wasn't open. Slight issue arranged pick up from airport.

    Very friendly staff. Up graded property from previous visit. Room was nice. Enjoyed the balcony. Breakfast was excellent. All the amenities. Close to snorkeling park. Nice on site shop and scuba store. Always enjoy the little beach area. Nice little coral reef starting.

    Stayed in October 2023

  • Reviewed: November 21, 2023

    9.0
    Very satisfied and will try to visit this Hotel again.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Harbor View
    • Stayed 14 nights
    • Submitted from a mobile device

    Can’t find anything…

    Everything…. Very nice staff, all of them. Nice location, nice private beach, nice pool area, OK gym, etc :-)

    Stayed in November 2023

  • Reviewed: October 24, 2023

    9.0
    Worth it for a splurge day-use hotel
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 1 night

    Our room faced the marina. Ask for a beach view room which is far superior.

    The pool and beach were excellent. We used this as a day-use hotel after vacating our liveaboard at 8am and before our 1am flight. We never tried the hotel restaurant. There is a bar/restaurant on the waterfront a five minute walk from the hotel which serves great food at a reasonable price. We lunched there. We ate dinner at the excellent Taj restaurant in downtown Koror which has a free pickup/dropoff service to/from your hotel. (Koror's "downtown" is too far to walk comfortably and has little to offer.) The hotel allowed check in at about 11 but we used the pool right from our arrival at 8am and onwards. While a pricey for just dayuse, it was a very pleasant place to spend the day and evening.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    AWESOME, we will stay here again!!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Harbor View
    • Stayed 8 nights

    Beds were firm. Both of us have bad backs. The housekeeping staff brought a soft mattress topper that helped alot and was very comfortable. :))

    The location was excellent, the staff was superb!! Very friendly and willing to go out of their way. They took time to get to know you and anticipated your needs. SUPER FRIENDLY! Rooms clean and spacious. The salt water pond out in front was awesome with fish feeding at the end of every day. The restaurant staff even made a cheesecake for my wife's birthday! Couples massage was very relaxing. Thanks to everyone for making this such a wonderful trip! We will be back! Dr Bob and Tammy.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 2 nights

    They did not show up at the airport when we landed. It was 1am, so rather annoying.

    Staf was very helpful and attentive. We really enjoyed staying here and, despite an issue with transportation, they solved it satisfactorily.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    A taste of paradise!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Harbor View
    • Stayed 7 nights
    • Submitted from a mobile device

    No poolside or beach refreshments area. No hot drinks or service in reception area - although great seating areas and lovely sea pond with fish!

    Clean, great service, good food (especially buffet). Lovely beach and excellent location

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Nice staff and good private beach

    Stayed in September 2023

  • Reviewed: August 23, 2023

    8.0
    Thank you for welcoming us and making us feel so at home. We will be back.
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Price was reasonable for a hotel but a lot for a family of 5 with a 3 person maximum per room. Room was large enough to have fit us all so was frustrating to spend double cost and to sleep in twin beds separate from my spouse, however,Staff accommodated adjoining room with kids and once we accepted cost, we enjoyed the extra room especially with dive and snorkel gear.

    The staff was AMAZING. So friendly and kind and felt like family. Breakfast was fantastic. Beer and laundry facilities prices were fair. Charging to room was very convenient with international cash and cards. Beach was very small but private. Kids room was amazing and much appreciated. 24 hour front desk was very helpful considering odd flight times. Location is perfect if you are diving as it is right next to the docks for the companies. Also waking distance to mini marts and bars and restaurants. Highly recommend.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Gym equipment is old and in need of maintenance. The gym is small…. Old pool and pool equipment

    the beach is clean

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Strongly recommended.
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 3 nights

    The people who work at the reception always take care of our young son and it really makes us happy. We have found here all the essentials expected of this hotel. Of course, the price cannot be different from the quality of service, so we also feel satisfied.

    Stayed in April 2023

  • Reviewed: July 3, 2023

    10
    Awesome
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Toilet not accessible bu wheelchair.

    Beach and saltwater pool. Very helpful pool staff. Excellent Service. Restaurant also great. Excellent view.

    Stayed in July 2023

  • Reviewed: May 2, 2023

    8.0
    Overall a positive experience
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 4 nights

    Cleanliness could be improved (lots of dust under the bed).

    Positive were generous regulations regarding check-in and check-out, a competent and helpful receptionist, and a nice garden with a fish pond.

    Stayed in April 2023

  • Reviewed: April 25, 2023

    8.0
    Palau is one of the best islands on this planet!
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    a bit pricy moreover the food

    position, beach and food

    Stayed in April 2023

  • Reviewed: April 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Bit aging facility but they are refurbishing. Internet is getting disconnected quite often (you need to relog) which shouldn't be happening in 21st century.

    Nice staff, hotel witch beach, which is not standard in Palau. Solid breakfast.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Harbor View
    • Stayed 4 nights

    The room is comfortable (with really large beds!), clean and with beautiful view. Staff are friendly and thoughtful. The resort has a private dock where we can ask the tour company to pick us up and send us back, which is really convenient. It's enjoyable to walking along the private beach and gazing the stars.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    8.0
    Beach and pool
    • Business trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 4 nights

    Would have liked a bit more life so it didn't feel so quiet but of course we also don't want it to be very busy so probably best as it was.

    We chose the resort for the pool and beach but unfortunately the weather didn't play ball and we had rain and also suffered from bad colds during our stay. The staff were friendly and helpful. It is close to a number of good places to eat but the hotel restaurant was empty in the evening (possibly closed?). Overall the hotel was empty with what seemed to be hardly anyone staying.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Premium Single or Twin Room
    • Stayed 8 nights

    Scenery

    Beautiful design and decor, very quiet and secluded for relaxation and resting after diving

    Stayed in March 2023

  • Reviewed: February 23, 2023

    9.0
    stable WiFi
    • Leisure trip
    • Solo traveler
    • Superior Garden Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is quite old, but it isn’t problem, the staff cares and tries to support everything. Really only one question is a quality WiFi. It is Palau))

    The aria and the beach of hotel are fantastic. The breakfast is excellent. A room and a bed are good. the staff trying to help in any your question. The location is wonderful.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    9.0
    We enjoy our holidays in PRR : )
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 7 nights

    I have to login the wifi several times a day. Maybe it can be improve by the internet setting. The breakfast can be better. Bar and stores may not open.

    Nice beach. Friendly staff. Clean environment. The resort is not very big but everything is delicate and comfortable. There are not many tourists after the pandemic. We enjoy the stay with our 8-month old baby!

    Stayed in February 2023

  • Reviewed: February 1, 2023

    8.0
    it was great
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    beautiful private beach, large pool, lovely rooms. pleasant and friendly staff

    Stayed in February 2023

Showing 1 - 25

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