Air condition did not work in fitness center.

Stayed in December 2023

Gym - half of the equipment is broken Sauna - when it is heated it has a very strange odour. I changed my mind and did not go there Breakfast- good variety, but restaurant staff is very lazy and disrespectful. They will not bring more food until there is literally nothing left and you have to ask them twice . “Hot food” such as eggs, bacon , potatoes was cold . There were burners underneath, but they were not working . Fruits were very tasty and very good quality, but again, you have to ask them to bring more.

Location, close to buss station. Nice staff at reception

Stayed in July 2023

I honestly can say anything negative about my experience.

Luxsur has a great breakfast and the best coffee in town. The gym is excellent and the steam room is fantastic. The rooms are clean and there is actually hot water- not the electric showerhead that's usually found in hotels here in PGY.

Stayed in July 2023

It was all good.

Unique rooms.

Stayed in March 2023

All good.

Restaurant and pool are both on the rooftop with a splendid view of the river into Argentina. Plenty of local eateries in the neighborhood. Superseis hypermarket two blocks away. Secure parking three doors down.

Stayed in March 2023

everything was good

very nice, clean and comfortable hotel with a sumptuous breakfast. Staff was very helpful in arranging a taxi for me to go to the ruins. however they did not speak any English

Stayed in January 2023

I had a very nice experience staying at LuxSur in Encarnación. Everything was excellent - the hospitality of the staff, the room, the breakfast, the location. The space was clean and quiet. The hotel is just a few blocks from the bus terminal, and also close to the river and the city center. There are many shops and restaurants nearby and the area feels safe. Highly recommended.

Stayed in September 2022

The smart lock you installed its not a good idea. You need to remember an impossible 8 digits code all the time or walk with a paper with the number in your pocket. The classic plastic key card system it's a lot better.

breakfast is really good except the quality of the coffee itself which it's impossible to drink. Please offer an alternative like an espresso machine or a capsule coffee machine. I have no problem to pay extra for that.

Stayed in August 2022

sin opinion

excelente

Stayed in January 2022

Very opulent breakfast, nice roof terrace, clean room, central location close to bus terminal. Friendly personnel.

Stayed in September 2021

It was horrible, after our arrival (the reception staff was rather unfriendly/unenthusiastic) they had a problem with the lock of our door. First they couldn’t get in anymore (our luggage was in there already and we couldn’t access it), then the lock mechanism would emit a loud beeping constantly which took a long time to solve as well. After almost two hours (it was almost 1am already and we were dead tired after a whole day of driving!) we were able to go to bed and sleep with a door that was more or less closed. We asked for a different room, which they couldn’t/wouldn’t provide and the whole process took place with super annoyed staff and without a single apology. The room (we had a deluxe suite) was not clean, especially not the bathroom. I don’t mind so much, that it’s super old fashioned and not renovated at all, but half the door frame hung loose (we were afraid it would fall on our heads) and the lack of cleanliness in the bathroom as well as the dubious stains on the velvet chairs were pretty annoying. For breakfast: We arrived at 9am and everything was empty. After asking they actually took care to refill most things. For Paraguay I would say it was a decent breakfast buffet (just don’t expect European standards). The rooftop terrace was closed unfortunately, the pool small and the water looked so brackish, that we decided against going in. Overall it wasn’t a nice experience at all. We never got a reply after asking for a reimbursement with all the trouble and the overall lack of friendliness was very uncommon compared to a lot of other experiences in Paraguay. I definitely can’t recommend this place! Take any other if you want to spend some time in Encarnacion!

Nothing!

Stayed in February 2024

Rooms are too close to elevators. For some reasons, elevators makes a loud BIP sound all the time, 24h a day. Also, there room was pretty small and ugly.

Staff is super friendly and polite. Breakfast is good and the location is great if you need to go to the bus station. Great A.C.

Stayed in October 2022

See above. There was probably a time where this place was a fine hotel but everything now is dated and age has not been kind to it. There are also a lot of little things like a tea kettle without cups or other supplies. The staff was not unkind but also somewhat distant.

The best way to describe the property is not in terms of likes or dislikes but rather ambivalence.

Stayed in March 2022

very loud music- just for the staff??? staff seemed bored, unhelpful, not interested

clean nice views from pool area good breakfast

Stayed in February 2022

Rooms needs a better design. Looks old and ugly. Also mine was incredible small. The decoration of the hotel is pretty strange and tacky. Maybe is a local concept but it's clear the decoration looks weird. Anyway, the hotel is okay and I recommend it.

Staff was pretty friendly and the location was good

Stayed in January 2022

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Stayed in January 2024

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Stayed in October 2023

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Stayed in September 2023

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Stayed in July 2023

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Stayed in May 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in December 2022

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Stayed in December 2022