“- طاقم الاستقبال متعاون جداً.
- نظافة الغرف وأمان الفندق.
- توفر مواقف السيارات أمام الفندق (45 ريال لليوم).
- The reception staff were very helpful.
- The room was clean and hotel is secure.
- Parking was available in front of the hotel with 45 SAR.”
كانت اقامتي بالفندق سيئه جدا حيث اني اخطأت ودخنت بالغرفه ولم اعلم انه ممنوع
بعد ذلك اقتحم الامن غرفتي وطلبت منه الخروج حتى البس لكن وضع رجله عند الباب ورفض الخروج طلبت اسم رجل الامن ورفض وفي ثاني يوم اتصلت على المشرف وقال لي انه راض عن مافعلوه رجال الامن واني يجب ان ادفع له الغرامه بطريقه وقحه جدا طلبت المديره واعتذرت وايضا اصرت على دفع الغرامه مع اني لم ارفض دفعها ولم اكن اعلم ان التدخين ممنوع ولم اوقع على ورقه عند الدخول
كان التعامل من فريق الامن عنصري للغايه لاني عربي
My stay at the hotel was very bad as I made a mistake and smoked in the room
Then the security broke into my room and I asked him to go out until i put on me clothes. But he put his foot at the door and refused to go out. I asked him his name but both securities refused even to give me their supervisor name and on the second day I called the supervisor in the front desk and he told me that he was satisfied with what the security men were doing and I had to pay him a fine I did not refuse to pay and I did not know that smoking is forbidden and did not sign on any paper when entering
The dealing of the security team was very racist because I am Arab
It was one of worst stay where there was any respect for the guest”