“Super easy to reach when doing the hakone loop. The hotel is amazing, the staff very friendly, the room spacious and the open air bath on the terrace a dream. The buffet dinner and breakfast are really good and I was able to eat even with food allergies as everything is well markets with the main allergens and ingredients. Wonderful view on mount fuji from our room and from the garden.”
“We would like to give a huge thank you to Melinda, our host at the hotel in Hakone. Thanks to her care and dedication, our whole family was able to experience a true immersion into the Japanese way of life. Dinner and breakfast were full of unique details, turning every moment into an unforgettable experience. It was without a doubt one of the best moments of our entire trip. Many thanks as well to the whole hotel team for making this stay so special. Truly an unmissable experience in Japan!”
“The place is absolutely beautiful. Unfortunately, we had two days of bad weather, but thanks to the onsen (both the private ones you can book and the public one, with no issues for tattoos) we still had a very relaxing and enjoyable time.
Breakfast and dinner were outstanding – truly an unforgettable experience! I’m celiac, but since I informed them in advance, they were able to provide me with gluten-free options for both breakfast and dinner without any problem.”
“Good neighbouthood 6min to subway not central central but 20min walk to center. Beds amazing. Bathtub amazing. Trinkets for easy stay super face mask coffee toothbrush.even pyjama . They are kind to find activities for you”
“The best onsens we’ve seen in Japan. The food was great and unusual, with explanation what was what - nothing to complain about. The staff is very nice and helpful. Location is superb!”
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.