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Reviews of Hotel Citadella 3 stars

Popa Lazar 12, Sector 2, 021586 Bucharest, Romania

#74 of 220 hotels in Bucharest

Guests' Choice

Review score

Based on 430 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 - 50

  • Reviewed: 13 September 2018

    7.9
    Good for one night stop.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Kind of pricey for the way it looks.A little more finishing touches should be used.No hot water or coffee in the room.

    10 min walk from subway and 5 min drive from bus station and train station.

    Stayed in September 2018

  • Reviewed: 12 September 2018

    9.2
    It's good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The view from the window is not something to write home about. Elevator button doesn't allow you to call the elevator when someone else is using it. Enormous shower head looks freakishly big in your hand. Sheets could be cleaned more thoroughly, didn't bother me but can be off-putting to other people.

    Modern and clean appearance to the hotel, great staff, good proximity to the city center, very close to the Obor Market, and a nice mall. Key card access to the rooms, toiletries and insect screen at the window. I forget what else.

    Stayed in September 2018

  • Reviewed: 24 June 2018

    8.3
    - the room was good and clean
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    - no hairdryer - There were very loud people on the hotel's balconies. They were partying the whole night - I think hotel should at least try to convince them too keep it low

    - the room was good and clean

    Stayed in June 2018

  • Reviewed: 24 January 2018

    7.5
    Quite spacious rooms.
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Breakfast poor, bad quality products. The worst coffee - none of us could drink it. Very small bathrooms Internet didnt work properly

    Quite spacious rooms.

    Stayed in January 2018

  • Reviewed: 23 November 2017

    10
    Thank you for everything! Would definitely stay once again.
    • Business trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Milk during breakfast was cold even though it was in thermos! It’s better to have hot and cold milk! Slow internet connection- wi-fi

    Personnel was very nice and polite! Clean rooms. Good codition of rooms and furniture. Nice location of cafeteria for breakfast-under roof, very cosy! Food was good.

    Stayed in November 2017

  • Reviewed: 21 October 2017

    8.8
    EXTRA value for money
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was full...

    Well situated, easy access to public transportation, large room, very clean. Good breakfast, good WiFi. Highly recomended for short stay while visiting Bucharest.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    6.7
    city center easily reachable by subway, but poor services
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    poor breakfast, staff was almost all the time hidden in kitchen, no orange juice but just some kind of orange lemonade, 30 minutes before end of breakfast coffee already cold, I had to dress the quilt all by myself, sink in bathroom was easily to clog

    between 2 subway stations, near like 10 minutes of walk, city center easily reachable by subway, it was possible to modify invoice not to say breakfast was included in price, reception borrowed me an iron for my shirts

    Stayed in September 2017

  • Reviewed: 23 September 2017

    7.5
    for this money OK hotel.
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    WI-Fi is very bad....not working....Breakfast is copy/paste...and so small, nothing to choose

    for this money OK hotel.....area is OK close to center....

    Stayed in September 2017

  • Reviewed: 12 June 2017

    8.3
    good value for the money
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    nothing especially...

    not exactly in the city center but, however, close to public transportation and easily accessible; nice and clean room, good WiFi; around the hotel you can find restaurants, shops, even a park if you are traveling with a kid.

    Stayed in June 2017

  • Reviewed: 30 April 2017

    6.3
    not a bad one
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Could not have some ice about 11 p.m. due to "sorry, the kitchen is closed". Small and not comfortable bath. Weak breakfast.

    Calm regoin of the city, except young people plying street football till 1 a.m. Comfy bed.

    Stayed in April 2017

  • Reviewed: 2 April 2017

    9.6
    Nice little gem in Bucharest sector 2
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    The hotel is situated in a nice, quiet area, easily reachable by public transport. The room was clean and warm. The staff very helpful!!! We enjoyed the breakfast buffet.

    Stayed in March 2017

  • Reviewed: 23 October 2016

    5.0
    decent price for an overnight stay in bucharest.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    the bed linens were not changed from the previous stay. there was a lot of hair of various sizes on the pillows and also on the sheets. however, there was a candy on each pillow, so someone has been around in between stays. the evaluation forms in the room folder were filled in and they were quite many of them, yet the fact that they were still there says that ther's actually not much interest in seeing what people think. details matter.

    decent price for an overnight stay in bucharest. a bit far from the city center, but close to public transportation.

    Stayed in October 2016

  • Reviewed: 26 September 2016

    9.6
    I recommend Citadella
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    mini bar was a refregerator breakfast room service was written in your ad but it was helpyouself maybe japnese translator's mistake

    the keycard lock system is so nice for touirsts. helpyouself breakfast was excellent front staffs are so friendly

    Stayed in September 2016

  • Reviewed: 28 August 2018

    7.5
    Finding a cockroach in the bathroom
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Finding a cockroach in the bathroom

    Stayed in August 2018

  • Reviewed: 30 July 2018

    9.0
    Overall happy with the hotel.
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 2 nights

    The WiFi signal could be better.

    Stayed in July 2018

  • Reviewed: 21 July 2018

    8.3
    Good price/comfort ratio.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Position is not the best.

    Quiet and clean.

    Stayed in July 2018

  • Reviewed: 17 May 2018

    9.6
    Quiet place,nice rooms,will book again.
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet place,nice rooms,will book again.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    7.5
    Friendly staff, clean, quiet.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Friendly staff, clean, quiet.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    7.1
    cosy
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The staff is clueless about Booking's terms and conditions The pillows are uncomfortable

    It was warm enough

    Stayed in April 2018

  • Reviewed: 8 December 2017

    8.8
    Chip and good hotel.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Parking place is open supermarket parking...

    Chip and good hotel. Good breakfest.

    Stayed in December 2017

  • Reviewed: 3 November 2017

    9.2
    Good value for the money
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Quiet place, good value for the money

    Stayed in October 2017

  • Reviewed: 1 November 2017

    10
    Helpful front desk staff, made good recommandation for...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful front desk staff, made good recommandation for dinner, quick check in, same for check out. Cleanliness.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    6.7
    Nice hotel but smelly
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The sewer smell comming from the bathroom.

    Good firm mattress.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    9.2
    Nice place to rest
    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Location was very near to the event, clean and nice

    Stayed in October 2017

  • Reviewed: 7 October 2017

    8.3
    Nice hotel, everything done right
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable room and bathroom, very good WiFi, close to a trolly bus and tram stop

    Stayed in September 2017

  • Reviewed: 29 September 2017

    10
    Very friendly stuff, the room were really clean and...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Very friendly stuff, the room were really clean and comfortable. Highly recommended

    Stayed in September 2017

  • Reviewed: 18 July 2017

    9.2
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The place of hotel, enormous breakfast, helpful people

    Stayed in July 2017

  • Reviewed: 12 July 2017

    8.8
    Great hotel
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights

    Value for the money. Great hotel with clean rooms. Stuff is very friendly related to all services

    Stayed in July 2017

  • Reviewed: 11 July 2017

    9.2
    Good Value for Money
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Good value for money, very clean, close to subway, friendly staff

    Stayed in July 2017

  • Reviewed: 29 June 2017

    8.8
    big and modern room
    • Business trip
    • Couple
    • Single Room
    • Stayed 2 nights

    near a campus. Students made noise outside

    big and modern room

    Stayed in June 2017

  • Reviewed: 24 June 2017

    7.1
    Decent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On street parking. Breakfast a bit disappointing.

    Clean comfortable hotel. Bus stop nearby (15 min from old town). Good beds.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    10
    We have a lovely time. Nice big room,very quite.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We have a lovely time. Nice big room,very quite.

    Stayed in June 2017

  • Reviewed: 14 May 2017

    7.5
    Personnel speaks good English
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Personnel speaks good English

    Stayed in May 2017

  • Reviewed: 4 May 2017

    8.3
    Location is good , Parking is just in front.
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Breakfast is poor , Internet speed is very bad.

    Location is good , Parking is just in front.

    Stayed in April 2017

  • Reviewed: 18 March 2017

    9.2
    Good value of money for the location
    • Couple
    • Double Room
    • Stayed 1 night

    Bathroom could be larger.

    Good value of money for the location. A quiet place, not very far from downtown.

    Stayed in March 2017

  • Reviewed: 18 March 2017

    2.5
    Cok kotu...very bad..
    • Business trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All i dont like..

    Nothing

    Stayed in March 2017

  • Reviewed: 14 March 2017

    10
    All the facilities are great.
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately,the elevator wasn't working that weekend.

    All the facilities are great.It is very clean.

    Stayed in March 2017

  • Reviewed: 3 January 2017

    10
    Extremely clean.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    We stayed only two days.

    Extremely clean.Most 2 Euro taxi to the city center.Good value for money.Saff is very polite.

    Stayed in January 2017

  • Reviewed: 10 December 2016

    10
    clean cozy nice
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    clean cozy nice

    Stayed in December 2016

  • Reviewed: 13 November 2016

    9.2
    Excellent breakfast
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Excellent breakfast

    Stayed in November 2016

  • Reviewed: 4 October 2016

    3.8
    braekfast
    • Couple
    • Queen Room
    • Stayed 1 night

    braekfast cold

    Stayed in October 2016

  • Reviewed: 3 October 2016

    8.3
    Nice staff
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from metro. Too far from downtown Too far for anything!

    Nice staff Nice clean rooms

    Stayed in October 2016

  • Reviewed: 28 September 2016

    8.8
    nu are restaurant pt pranz si cina
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    nu are restaurant pt pranz si cina

    Stayed in September 2016

  • Reviewed: 26 September 2016

    7.5
    Not far from underground (metro) stop
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    Internet connection was poor. Problems to connect iphone to Wi-Fi (Android devices are OK).

    Not far from underground (metro) stop

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    10
    It was located close to city centre, clean with new...
    • Leisure trip
    • Couple

    It was located close to city centre, clean with new furniture probably newly build, friendly staff and also with car park space, overall was an excelent experience!

  • Reviewed: 3 April 2016

    7.5
    best of 3 hotels located in the same area.
    • Business trip
    • Solo traveller

    can't tell this hotel is something special.

    best of 3 hotels located in the same area. Good 3 stars. recommended if you need to stay in this location

  • Reviewed: 4 August 2015

    10
    Many new & updated features, excellent spacious room.
    • Couple

    Many new & updated features, excellent spacious room. Very clean. A staff member helped me park directly in front of main entry, off the street. Will go back again on my next visit to Bucharest.

  • Reviewed: 21 May 2016

    8.3
    Great value for money, room service
    • People with friends

    Small bathroom

    Great value for money, room service

  • Reviewed: 23 April 2016

    8.8
    Reception staff was helpful and recommended good restaurant...
    • Business trip
    • Solo traveller

    Reception staff was helpful and recommended good restaurant nearby. Clean rooms, v. good Wi-Fi connection & breakfast was ok.

  • Reviewed: 19 January 2016

    9.6
    staff, the room, facilities.
    • Leisure trip
    • Couple

    staff, the room, facilities.

There are also 49 reviews without text. These impact the overall review score.

Showing 1 - 50

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