Str Poiana Soarelui Nr 160, 500001 Poiana Brasov, Romania
#4 of 25 hotels in Poiana Brasov
Guests' ChoiceBased on 181 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.8
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 March 2024
Seafarer_0d
UkraineClean, nice rooms. Location is close to the restaurants, slops. Good breakfast. Large and various menu at the restaurant with affordable prices. Nice pool and saunas.
Stayed in February 2024
Reviewed: 4 September 2023
Andrei
RomaniaN/A
Excellent position, very good breakfast and useful children playground.
Stayed in September 2023
Reviewed: 17 August 2023
Laurentiu
IrelandExcellent
Stayed in August 2023
Reviewed: 13 August 2023
Mihai
RomaniaThe breakfast had lots of choices. The pool is clean and decent in size and the water temperature is ideal. The small warm pool is perfect for getting kids to love water.
Stayed in August 2023
Reviewed: 13 July 2023
Daniel
RomaniaComfortable, clean and friendly staff, we loved it all! The swimmimg pool is great and the rooms look excellent. We also loved the breakfast.
Stayed in July 2023
Reviewed: 7 May 2023
Emanuel
Romania- we stayed 2 days, but they didn't cleaned (vacuumed) our room, only arranged it a bit - The gym is not actually a gym, has maybe 2 or 3 machines (treadmill, 1 bike, some dumbells) - it's nice that they have a pool, but it's a bit small
- The staff was very nice. We've read previously that they can be uptight or rude, but they were professional and nice with us, cannot complain at all. - Varied and interesting breakfast. Plenty of egg options, cheese, meat, Humus, vegetables, and some sweet stuff. - Generous parking lot. - the hotel looks nice, and clean. - they have 2 saunas and a pool
Stayed in May 2023
Reviewed: 11 April 2023
George
RomaniaThe quality of the food and staff was very poor, especially at dinner, even was only maximum 10 persons in that moment in the restaurant!
Location, view of the room, breakfast, spa services
Stayed in April 2023
Reviewed: 26 March 2023
Diana
RomaniaFrendly staff, good food,very clean.
Stayed in March 2023
Reviewed: 25 January 2023
Oroveanu
United StatesVery hot in the room and uncomfortable mattress
Location
Stayed in January 2023
Reviewed: 15 January 2023
ישראל
IsraelLovely service from the staff
Stayed in January 2023
Reviewed: 9 December 2022
Anna
Israeleverything was good
A lovely place The service is at a high level, everything in a pleasant way. The rooms are tidy, clean, the staff is helpful and smiling - which is no less important. The spa of the place - very pampering
Stayed in December 2022
Reviewed: 25 November 2022
Mihaela
RomaniaIt is a perfect place for relaxing. The pool and sauna are great. Also the personal was very friendly.
Stayed in November 2022
Reviewed: 5 September 2022
Roxana
RomaniaNothing!
Everything was perfect, clean room, good food, nice spa facilities.
Stayed in September 2022
Reviewed: 11 August 2022
Carlo
QatarHigher service standards, a working phone in the room., better drapery in the appartment.
Breakfast was just the necessary. No variety in offer or food offering. This is very much understandable compared to the price and location.
Stayed in August 2022
Reviewed: 4 July 2022
Antonio
RomaniaNot pet friendly. The rooms with families plus kids have to be in a separate area from the couples only.
The location is perfect for skiing, no need to move the car, cable car and restaurants at walking distance. The staff is friendly and helpful. A lot of activities.
Stayed in April 2022
Reviewed: 30 June 2022
Libuse
Czech Republicna
We enjoyed very much the evening with the live music. Breakfast was fine.
Stayed in April 2022
Reviewed: 8 June 2022
Cristian
RomaniaLocation is fine, near green area. The pool. Parking. Restaurant is fine.
Stayed in June 2022
Reviewed: 6 June 2022
Ionut
Romaniavery good breakfast, the pool is big and also kids friendly.
Stayed in June 2022
Reviewed: 30 May 2022
Raluca
United KingdomEverything was great
Amazing staff - especially Laurentiu - thank you!
Stayed in May 2022
Reviewed: 21 May 2022
Soare
Romaniaeverything! an unexpected pleasant surprise
Stayed in May 2022
Reviewed: 2 May 2022
Paius
RomaniaCurat, Personal exceptional. Mancare de nota 20. Servire ca in afara. Un hotel care se respecta. Bravo
Stayed in May 2022
Reviewed: 1 May 2022
Cristina
United Kingdomthe water from the swimming pool was very cold. even when I mentioned to one of the staff that I’m freezing in the pool, she ignored my thoughts and told me that it supposed to be that cold. I received a rude reply.
the bed was very comfortable and the room was clean.
Stayed in April 2022
Reviewed: 28 March 2022
Guillaume
Francenothing special
perfect location, nice bedroom, very nice pool and wellness and very good dinner !
Stayed in March 2022
Reviewed: 23 March 2022
Ion
RomaniaThe coffee in the breakfast hall from the machine it's not the best I had, kind of bitter, but it's compensated with the one from the bar .
The staff is gentle and ready to help all the time , smiling faces 😃 The breakfast it's a treat , just love it. The pool it's great, warm water and easy to reach with the lift.
Stayed in March 2022
Hong Kong, Hong Kong
Villava, Spain
Strobl, Austria
Plattsburgh, USA
Maintal, Germany
Canggu, Indonesia
Pocklington, UK
Dazio, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content