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Reviews of Lux Garden Hotel 5 stars

Sorica No. 10, 105100 Azuga, Romania

#5 of 23 hotels in Azuga

Guests' Choice

Review score

Based on 396 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.4

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Showing 1 - 61

  • Reviewed: 18 June 2018

    10
    EXTRAORDINARY HOTEL AND SERVICES
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Excellent Services, especially the reception lady who went the extra mile providing us with great services and a lot of smiles. Everybody is so welcoming and make you feel at home Great condition of the hotel

    Stayed in June 2018

  • Reviewed: 26 March 2018

    9.0
    Great location and nice staff!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    It is not about not liking, it is a recommendation. This is a 5 star hotel, in an area which does not offer to much fan for the tourists. I think that the price per room can be adjusted when the hotel is half empty, in such a way, more people to afford it or the people who like the "non action state" to come more often.

    The staff is very nice, the restaurant is good (but quite expensive), the environment around the hotel is beautiful.

    Stayed in February 2018

  • Reviewed: 12 March 2018

    9.2
    Big and comfortable room with a view .
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    What strikes you first are the millions of plastic flowers everywhere ... starting with the lobby (trees with plastic flowers and ... plastic birds ... no comment). Also, the restaurant I consider greatly overpriced (e.g. a soup is 40 lei - to mention only). But ok, these two points are very subjective. Very small pool / spa area - this is a fact (nothing subjective here) All in all, is best accommodation you can find in Azuga.

    Big and comfortable room with a view ... and what a view (if you're on part facing Bucegi Mountains). For the room itself and the comfort it provides - a big 10. The fact that it is basically where the slopes end is a great advantage. Also, the bar has a very nice and cosy atmosphere. I have to admit Azuga's public facilities feels not-maintained at all. In this context, the hotel is a real pearl.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    9.6
    First skiing attempts for my littles kids
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is a little bit to pricy. The pool is nice, but too small.

    Very clean, very close to the ski slope, very nice interiors and restaurant. Very good temperature inside.

    Stayed in March 2018

  • Reviewed: 9 January 2018

    6.7
    Hope to have a better stay next time.
    • Leisure trip
    • Family with young children
    • Grand Suite
    • Stayed 2 nights
    • Submitted via mobile

    Guest quality dismally down, they misbehave completely unchecked by hotel staff. We could not sleep until 2am due to extremely loud noises in other rooms. No action taken by hotel staff, despite our kind request. Food is getting worse by the year at the same high price. We have been customers for 10 years.

    Excellent location, spotless clean, very good furnishings and decorations

    Stayed in January 2018

  • Reviewed: 21 August 2017

    9.6
    Relaxing & romantic getaway place for 2 in Azuga
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    SPA area is a bit smaller than expected. Some SPA lounge area (lounge chairs not regular chairs) would be nice to have. Of course SPA is quite nice having in mind the limited space available.

    Amazing place. Amazing location, excellent staff. Good breakfast and spacious & clean rooms.

    Stayed in August 2017

  • Reviewed: 6 March 2017

    6.7
    A place where price doesn't match quality
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant is over priced and pathetic. The food was undercooked and when given a feedback they said this is the way they cooked the food. Donot expect this from a 5 star property. On top of this there was very loud music..

    Rooms were clean

    Stayed in March 2017

  • Reviewed: 25 January 2017

    10
    Better each time we return
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    My third stay in Lux Garden and i think it only gets better and better...highly recommend the food in general, with a special note for the kids menu which is especially good value for money. All staff is really nice and helpful and service is very good in general. Can not comment on spa/ pool as I haven't tried them.

    Stayed in January 2017

  • Reviewed: 13 November 2016

    10
    A real 5 star hotel in Romania.management diploma from Switzerland
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I understood breakfast is poor. I didn't take it because the offer for the room didn't include it.

    Everything, except the food in restaurant. Too pricy for the quality..

    Stayed in November 2016

  • Reviewed: 13 November 2016

    9.6
    Very nice stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Spa was not as impressive as described, but still clean and well maintained. Enjoyed both dry and wet sauna. Pool is small but enjoyable for 1-2 people only.

    Very kind and accommodating staff. Restaurant has excellent food and a nice breakfast buffet.

    Stayed in November 2016

  • Reviewed: 3 November 2016

    6.7
    The design of the hotel is great
    • Leisure trip
    • Couple
    • Special Offer - Double or Twin Room - Escape SPA package
    • Stayed 2 nights

    The area around the hotel. Nobody gives clear information about the services of the hotel and SPA. The stairs are dangerous because the steps are different from each other

    The design of the hotel is great

    Stayed in October 2016

  • Reviewed: 9 October 2016

    7.9
    Really bad breakfast
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For a 5* hotel breakfast was a shame. I've had better at 3* hotels all over the world. Can you imagine,as bread they had frozen buns (of course heated in microwave prior to be served)!!! This is a pitty, other than that hotel is quite ok. But can be a deal braker especially if we look at its price tag.

    Stayed in October 2016

  • Reviewed: 5 October 2016

    7.1
    nice place for a long weekend
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    - average breakfast for a 5 stars hotel - lack of massage services - fitness room is only for beginners, very few machines - wifi signal limited in some rooms

    + the staff friendliness + the location and beautiful view on the mountains + the sauna

    Stayed in October 2016

  • Reviewed: 3 October 2016

    7.1
    The room was great, clean, comfy and with a very large and...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    There is no real spa. They shouldn't advertise this hotel as being a spa hotel. The pool is more or less a big bathtub, with cold water. The sauna is really small(4 pers max), and the wet sauna is the same size and its all plastic. The restaurant is to expensive for what it offers.

    The room was great, clean, comfy and with a very large and comfortable bed. Also the private balcony was much aprecieted.

    Stayed in October 2016

  • Reviewed: 17 August 2016

    9.6
    Beautiful weekend getaway
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was a litrle dissapointed about the pool, it wasn't big and the temperature wasn't right. Should have a jacuzzi too

    The beds were very comfortable and the food was very tasty.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    6.3
    There is no air-conditioning at the hotel during the summer...
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    There is no air-conditioning at the hotel during the summer - Attention! Rates are very expensive at the hotel restaurant Should go to local restaurants to eat at reasonable prices. There is not really a spa There is a very small pool and even smaller sauna. Hotel is not recommended, certainly not during the summer months. Expensive for no good reason.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    7.1
    the location and the view are great, the check out is not at...
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    the staff is nice but not properly trained, poor restaurant menu, no toothpaste and toothbrush, no makeup removel pads, no body lotion, no hairdresser in weekend, the pool is very small

    the location and the view are great, the check out is not at 12 o'clock, you can check out even in the afternoon

    Stayed in July 2016

  • Reviewed: 14 May 2018

    7.9
    Relaxing weekend
    • Leisure trip
    • Family with young children
    • Grand Suite
    • Stayed 1 night

    Out of fashion furniture

    Quiet location ( off season )

    Stayed in May 2018

  • Reviewed: 7 April 2018

    9.6
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tel in camera nu functiona(302)

    Stayed in April 2018

  • Reviewed: 6 March 2018

    9.6
    Near schi area
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Near schi area

    Stayed in March 2018

  • Reviewed: 1 March 2018

    7.9
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very good

    Stayed in February 2018

  • Reviewed: 29 January 2018

    10
    Excellent for ski
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    More spa services ( professional massage, etc) to be improved

    View, services

    Stayed in January 2018

  • Reviewed: 24 January 2018

    8.3
    Wi fi
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wi fi

    Stayed in January 2018

  • Reviewed: 30 December 2017

    10
    Excellent
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Proximity to ski slope, excellent view

    Stayed in December 2017

  • Reviewed: 9 November 2017

    9.6
    Was great
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was great

    Stayed in November 2017

  • Reviewed: 6 November 2017

    8.8
    The staff was great.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The indoor pool is much smaller than it seems in the photos.

    The staff was great. Room very comfortable. Great view also.

    Stayed in November 2017

  • Reviewed: 26 October 2017

    10
    Everything
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool is too small

    Everything

    Stayed in October 2017

  • Reviewed: 2 October 2017

    9.2
    Staff, very friendly and helpful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise late at night from private party

    Staff, very friendly and helpful

    Stayed in October 2017

  • Reviewed: 4 September 2017

    10
    Perfect pt sejur
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Personal excelent

    Stayed in September 2017

  • Reviewed: 26 August 2017

    10
    A great option for a relaxing getaway.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great view, large and very comfortable room

    Stayed in August 2017

  • Reviewed: 24 August 2017

    9.6
    Nice hotel, nice room , good location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel, nice room , good location

    Stayed in August 2017

  • Reviewed: 23 August 2017

    9.2
    The pool is very small
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool is very small

    Stayed in August 2017

  • Reviewed: 8 August 2017

    9.2
    Accommodation.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    More offers for menu. To higher prices against quality of the food. Breakfast very poor conditions concerning food oferte.

    Accommodation.

    Stayed in August 2017

  • Reviewed: 11 May 2017

    10
    The location and view from the rooms was wonderful, quick...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    The location and view from the rooms was wonderful, quick access to many attractions in the region.

    Stayed in April 2017

  • Reviewed: 29 January 2017

    8.8
    Excellent location, I didn't use the spa, so I don't...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Excellent location, I didn't use the spa, so I don't know how it is, good restaurant, excellent staff.

    Stayed in January 2017

  • Reviewed: 25 December 2016

    9.2
    Great location, great hotel, super friendly staff beside masseuse !!!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spa very poor with inexperienced masseuse

    The room, restaurant, bar

    Stayed in December 2016

  • Reviewed: 5 December 2016

    7.5
    Reasonable
    • Leisure trip
    • Family with young children
    • Grand Suite
    • Stayed 3 nights

    Restaurant definitely needs improvement.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    8.8
    Very nice staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Poor Wi-fi in room The telephone wasn't working

    Very nice staff Nice room

    Stayed in December 2016

  • Reviewed: 17 October 2016

    10
    I would like to come back, but only on week-end's when it is allready booked. So, I'm not sure.....
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    Surprisingly poor breakfast!

    I liked everything except breakfast! It reminded me of hotel Sunstar in Grindelwald Swizerland!!!!!

    Stayed in October 2016

  • Reviewed: 3 October 2016

    10
    very good location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very good location

    Stayed in October 2016

  • Reviewed: 23 August 2016

    10
    The breakfast could have been a bit richer ( for example...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a pleasant surprise

    The breakfast could have been a bit richer ( for example more jams ).

    Stayed in August 2016

  • Reviewed: 1 August 2016

    6.3
    Definitely not a 5* hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no A/C, it's a bit strange for a 5* hotel. Not all staff speak english.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 February 2016

    10
    I booked a Grand Suite - a very clean room, very spacious,...
    • Leisure trip
    • Solo traveller

    I booked a Grand Suite - a very clean room, very spacious, with a comfortable bed and a great view over the city. I had coffee, tea, a mini fridge with water, soda, alcohol, sweets and even an Xbox 360. The staff was ready to help me at anytime. The breakfast was very good with a lot of food to chose from. On Saturday there was a magical concert with a piano and a violin. I sincerely recommend Lux Garden Hotel to anyone.

  • Reviewed: 28 November 2015

    7.1
    Nice room
    • Leisure trip
    • Group

    Hotel clerk couldn't get the credit card machine to work correctly. I spent about 30 minutes waiting while she the read operating instructions and looking up codes etc.

    Nice room

  • Reviewed: 20 September 2015

    5.8
    Great hotel clean, nice and well located for those traveling...
    • Leisure trip
    • Couple

    Great hotel clean, nice and well located for those traveling in Sinaia. However, it was a bad experience and very hard. The guy who did massage my wife was not professional understatement. She stopped the treatment after ten minutes because it rubbed against her and harassed her. She returned to the room in hysterics, crying and could barely breathe. After inquiries that lasted all night the hotel gave us a champagne bottle and tried to silence us. We're not going to give up and continue the process agents them.

  • Reviewed: 15 September 2015

    5.8
    Significant investment in quality (rooms, furniture,...
    • Leisure trip
    • Couple

    Room was cold and staff didn't really care to fix the problem despite my efforts. Health center was locked. I don't think they have a pool inside and most likely sauna was not functioning

    Significant investment in quality (rooms, furniture, building)

  • Reviewed: 12 September 2015

    8.8
    - great hotel location, near the cable car
    • Leisure trip
    • Family with young children

    - the restaurant menu is poor and doesn't have any traditional Romanian food - the staff is friendly but not trained as well

    - great hotel location, near the cable car - the general atmosphere is very pleasant - they rent for free professional mountain bikes :) - the piano bar is very nice

  • Reviewed: 11 September 2015

    9.2
    location (wonderful view from balcony & terrase, right...
    • Leisure trip
    • Family with young children

    the lights on the balcony automatically go off at midnight - travelling with an infant we would have liked to stay longer on the balcony

    location (wonderful view from balcony & terrase, right next the ski station) ; staff - very polite, helpful & present exactly when needed ; very clean rooms ; cozy piano bar with excellent view on the mountains

  • Reviewed: 29 July 2015

    9.2
    Hotel and room are elegant, clean and well maintained.
    • Leisure trip
    • Couple

    Restaurant and bar are nice but seem a bit overpriced.

    Hotel and room are elegant, clean and well maintained. Quiet location just next to the cable car, surrounded by forest and mountains. Friendly and helpful staff. Room is generously equipped, including espresso machine, robes & slippers, good selection of pillows and more.

  • Reviewed: 26 May 2015

    6.3
    Room terrase
    • Leisure trip
    • Couple

    - overcharged, on final bill was added and paid items that we didn't ordered - shower in the bathroom is old and broken - no spa personnel on weekend

    Room terrase Nice staff

  • Reviewed: 18 February 2016

    7.1
    - the pool is very small
    • Leisure trip
    • Family with young children

    - the pool is very small - the food is too expensive comparative with the value offered - the internet is not working well

  • Reviewed: 16 February 2016

    • Leisure trip
    • Couple

    The pool is too small.

    The massage was excellent and the staff verry kind.

  • Reviewed: 16 February 2016

    5.8
    Way below the standards of a 5 stars hotel, while very...
    • Leisure trip
    • Couple

    Way below the standards of a 5 stars hotel, while very expensive.

  • Reviewed: 26 January 2016

    10
    Excellent location, especially for skying
    • Leisure trip
    • Family with young children

    Excellent location, especially for skying

  • Reviewed: 31 December 2015

    8.8
    Facility, location, staff, everything except for the Menu...
    • Leisure trip
    • Family with young children

    The Menu - limited vegetarian items - tad bit expensive

    Facility, location, staff, everything except for the Menu options

  • Reviewed: 3 December 2015

    9.6
    Fost minunat
    • Leisure trip
    • Couple

    Fost minunat

  • Reviewed: 10 November 2015

    10
    Everything except the noise from next door.
    • Leisure trip
    • Couple

    You can hear what the others from next door are saying...That thin the walls are...

    Everything except the noise from next door.

  • Reviewed: 25 August 2015

    10
    People very friendly And helpful
    • Leisure trip
    • Couple

    People very friendly And helpful

  • Reviewed: 15 August 2015

    10
    everything was very good and relaxing
    • Leisure trip
    • Couple

    everything was very good and relaxing

  • Reviewed: 10 August 2015

    10
    Real 5 stars hotel, well conceived, very elegant, very...
    • Leisure trip
    • Couple

    Real 5 stars hotel, well conceived, very elegant, very comfortable.

  • Reviewed: 10 March 2015

    7.5
    Very small swimming pool
    • Leisure trip
    • Family with young children

    Position , very near ski slope!

    Very small swimming pool

There are also 57 reviews without text. These impact the overall review score.

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