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  5. Reviews of MSR Port Hotel

Reviews of MSR Port Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Strada Vânători 2A, 905500 Mangalia, Romania

#2 of 11 hotels in Mangalia

Guests' Choice

Review Score

Based on 232 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.7

Verified guest reviews from real Bookers

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Showing 1 - 29

  • Reviewed: June 17, 2019

    5.8
    The bed was confortably.
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator is very slowly working, the card from the door didn't work any more, the smell from the bathroom ( like garbage ).

    The bed was confortably.

    Stayed in June 2019

  • Reviewed: May 7, 2019

    6.7
    Issues with strong bad smell in the bathroom.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 6 nights

    Issues with strong bad smell in the bathroom. It fluctuated and was still acceptable in the beginning, but got super bad during the last night. When addressed on departure, the reaction of the front office was insufficient. Yes we only addressed it on departure, because it was very bad towards then end, but the cleaning personal can impossibly have missed this in the days before, so why didn't they do anything? When it got really bad we were busy with meeting family and friends during the Easter holidays, so we didn't have time to waste on fixing obvious problems in our hotel room.

    Stayed in April 2019

  • Reviewed: May 3, 2019

    9.2
    Beautiful location, very clean, personal very prompt.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was not suited a four star hotel. Very poor and inconsistent. First two days the hotel was not fully booked, so food was scarce, last two days, when clients kept coming in, breakfast started to look like a four star continental one, which was why we chose the hotel in the first place.

    Beautiful location, very clean, personal very prompt.

    Stayed in April 2019

  • Reviewed: September 20, 2018

    10
    Exceptional, ideal location with remarkable views.
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    None, outstanding experience. If views matter, there isn’t a better option in Mangalia, not even at nearby five-star New Belvedere hotel.

    - Fourth floor apartments have remarkable views over the harbor, beaches, piers, lighthouses and the Mangalia shipyard. Incredible sunrises as well. - Professional hotel staff, courteous and very accomodating. - Included breakfast is fresh with good variety in an immaculate dining area. - Spotless rooms, immaculate towels, bathrobes, linens. - Welcoming gift of fresh fruit and chilled wine bottle. - Proximity to tourist port, private beach, piers, all a few steps away. Supermarket two-minute walk. Good restaurants nearby, of note is Pizzeria Hera for Greek gyros and souvlakis.

    Stayed in September 2018

  • Reviewed: September 10, 2018

    5.4
    You can hear everything through the walls between rooms. Unacceptable for a 4 star hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The walls had 0 soundproof isolation. I could easily hear what the people next to us were talking like they were in the room with us. They weren't talking loudly mind you. They talked normally. I couldn't get a minute of sleep overnight simply because the person in the next room was snoring and we could clearly hear it like that person was in bed with us. That is unacceptable for a 4 star hotel. When checking out the staff was rude and didn't seem to have a clue what she was doing.

    The place was clean and most of the staff was very nice (with the exception of the one who checked us out). The hotel was placed in a decent location near the beach.

    Stayed in September 2018

  • Reviewed: August 26, 2018

    9.2
    Relax at the Black Sea
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted from a mobile device

    The apartment we had was spacious, bed comfortable. It had a huge terrace with jacuzzi. Breakfast ok. 10 minutes walk to their private beach. A nice place to stay in Mangalia.

    Stayed in August 2018

  • Reviewed: August 10, 2018

    7.5
    Good enough, can be easily better.
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 3 nights

    No ramp at entry (luggage or disability), no lift working, good breakfast but always in shortage of something, no hair dryer at bath.

    Nice hotel, correct staff, very clean, good position.

    Stayed in August 2018

  • Reviewed: July 12, 2018

    9.6
    Relaxing goodnight sleep so I can start fresh in the morning.
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night

    Let's say that the TV was not something like home, but who goes in the summer, to the Black Sea, to watch TV? Yep, nobody :) because the clubs are open. So I ignored the TV

    Room was like new. Very comfortable bed. Not far to a private beach. Breakfast was fresh and sufficient

    Stayed in July 2018

  • Reviewed: July 10, 2018

    9.6
    Very good place
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights

    range of products in breakfasts could be better; not whole staff speak English, lack of free tea in room, hotel without pool, spa and jacuzzi

    New, modern hotel in quite localisation; great cleanliness, nice room with everything you need; kind and helpfull staff

    Stayed in July 2018

  • Reviewed: July 7, 2018

    10
    Great experience
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast could be improved by adding more diversity of food and drinks. Also, espresso should be available as part of the buffet

    Everything about the property and staff was great

    Stayed in June 2018

  • Reviewed: April 17, 2018

    9.6
    The hotel looks really beautiful and the rooms are very...
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The hotel looks really beautiful and the rooms are very comfortable and very clean.It is near the beach and has good food, nice staff and relaxing atmosphere. We will come back again for sure :)

    Stayed in April 2018

  • Reviewed: October 16, 2017

    10
    A very pleasant stay in a beautiful location.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights

    A beautifully located hotel with high standards and first class service. Very clean and tidy, very good value for money and the staff were very nice and helpful. We felt really well taken care of, would definitely recommend and go again.

    Stayed in September 2017

  • Reviewed: August 22, 2017

    9.6
    Excellent choice. We will come back here.
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Closer location to the beach

    New hotel with a very nice design. Very pleasant and welcoming staff. Confortable bed and modern bathroom. Very clean.

    Stayed in August 2017

  • Reviewed: August 21, 2017

    10
    The staff deserve at least 20.
    • Business trip
    • Solo traveler
    • King Room with Spa Bath
    • Stayed 4 nights

    The staff deserve at least 20. Everybody were there for you no matter what; the feeling was that they were acting not like simple employees , but like employees that cared. So, many thx to Vali and the chief of the reception , and for the rest of the staff ( for the hotel owner : don't lose them) . Very helpful and friendly, always smiling. The room (king) was spacious , bed very comfortable , bath wow, attention to all the details in all the hotel, short everything was amazing. We will come back for sure. It was perfect for us, as well, for my 2 year daughter.

    Stayed in August 2017

  • Reviewed: August 21, 2017

    9.6
    Clearly a yes
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    An indoor/outdoor pool would have been a big plus.

    The room was very comfortable.It is near the port and the beach.The hotel has a private beach where you can go for free and have beach chairs.The breakfast was diverse including for instance french cheese like brie,camembert etc.The staff is very friendly,they are eager to help you in any way they can.Even though it was a bit pricy it was worth every cent.

    Stayed in August 2017

  • Reviewed: August 21, 2017

    10
    Exquisite hotel
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 5 nights

    Nothing

    Our holiday was great, we had an economy room, without balcony. The room is very beautifully furnished, very stylish, big and comfortable bed, the bathroom it is also very beautiful, with quality equipments. The breakfast was great and we also have lunch and dinner which were very good and at good prices. The staff is very polite, smiling and helpful.

    Stayed in August 2017

  • Reviewed: September 9, 2018

    10
    Very clean, nice staff, good breakfast.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was great.

    Very clean, nice staff, good breakfast.

    Stayed in September 2018

  • Reviewed: September 7, 2018

    7.9
    Location
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Small balcony; no sea view.

    Location

    Stayed in September 2018

  • Reviewed: August 26, 2018

    10
    The location and the staff.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Can be a little more flexible with the check-in.

    The location and the staff. The food is also good.

    Stayed in August 2018

  • Reviewed: August 20, 2018

    10
    breakfast was poor
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath
    • Stayed 4 nights

    breakfast was poor

    Stayed in August 2018

  • Reviewed: July 16, 2018

    9.6
    It was a pleasure to stay here. I would choose this hotel again.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean & comfortable rooms, very good breakfast, nice staff.

    Stayed in July 2018

  • Reviewed: June 26, 2018

    8.8
    Could not get late checkout
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Could not get late checkout

    Stayed in June 2018

  • Reviewed: May 9, 2018

    4.6
    clean room
    • Business trip
    • Solo traveler
    • King Room with Spa Bath
    • Stayed 20 nights
    • Submitted from a mobile device

    - staff in restaurant do not speak english - high prices for dinner

    clean room

    Stayed in May 2018

  • Reviewed: May 2, 2018

    4.5
    The staff, the room,
    • Leisure trip
    • Couple
    • Family Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff, the room,

    Stayed in May 2018

  • Reviewed: April 10, 2018

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 3 nights

    Very clean and very helpful and nice staff. The food was very good and the rooms very comfortable. Definitely recommend it!

    Stayed in April 2018

  • Reviewed: September 26, 2017

    9.6
    Everything was excellent
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was excellent

    Stayed in September 2017

  • Reviewed: September 18, 2017

    10
    The staff was really helpful and very friendly.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was really helpful and very friendly. The room was clean, spacious with all that one needs.

    Stayed in September 2017

  • Reviewed: August 22, 2017

    10
    Bed was very comfortable.
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was very comfortable.

    Stayed in August 2017

  • Reviewed: July 31, 2017

    10
    Great
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night

    n/a

    Everything was great

    Stayed in July 2017

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 29

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