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Reviews of Hotel Victoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bulevardul 21 Decembrie 1989, 400094 Cluj-Napoca, Romania

#48 of 69 hotels in Cluj-Napoca

Guests' Choice

Review Score

Based on 266 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The showers could definitely use curtains.

    Great location in the city, close to entertainment and public transport. Beautiful historic building, comfortable room and good breakfast. It has elevators so you won’t have any trouble with your luggage.

    Stayed in March 2024

  • Reviewed: November 15, 2023

    8.0
    Fairly good stay
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The shower sewage in my room requires maintenance. Food served at breakfast is pretty basic. Parking spot quite difficult to access, but it's not hotel's fault.

    Good location to easily access downtown, clean, large and heated rooms. Parking plot available, which is a plus in this crowded area. Staff helped a lot with arriving indication (due to traffic restriction in area). Breakfast - with enough vegetables available - was fairly good for the money. It's not easy to maintain, clean, heat, refurbish such a hotel, so hotel team effort should be, at least, considerable.

    Stayed in October 2023

  • Reviewed: November 10, 2023

    9.0
    Very good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    Well, maybe it would have better to have curtains more obscure in the windows

    The breakfast was good and the location of the hotel EXCELLENT

    Stayed in November 2023

  • Reviewed: October 4, 2023

    9.0
    Good value for money
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit old school

    Location

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No parking on premises

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t have a refrigerator. The view wasn’t towards the street.

    Very nice and confortable room. Big bathroom. Nice staff. Very good breakfast. The hotel is good located.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Good overall
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a lot of noise from the street; restaurant poor availability from the menu list

    Central location

    Stayed in August 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Location

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's pretty soulless.

    Good location.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Easy stay in Cluj
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is a bit old but didn't bother us.

    Stayed 1 night for Electric Castle festival. Easy and nice, and had a private parking which was much needed. Breakfast was small but good.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs some renovation. No air-conditioning,. The breakfast was good.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Fantastic room, but disappointing breakfast
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    Breakfast was quite disappointing, few options and what was there didn't taste very good. AC was a bit too noisy. The bathtub grab bar was about to come loose from the wall, which can be very dangerous if you grab it without expecting it.

    Fantastic room, and great location

    Stayed in July 2023

  • Reviewed: July 23, 2023

    7.0
    Good spot for electric castle festival
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff at the reception (especially the blond lady) was extremely unfriendly. Also the breakfast was really average but better than nothing for sure

    Location near city center and good value for money. Furthermore the AC worked fine which was a big plus

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Great staff helping and welcoming, cozy and clean

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    Perfect
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    Missing bacon for breakfast and no safe in the room.

    Hotel Victoria is a standard hotel perfectly located in the old town. The hotel is nothing special but a standard hotel. But it was the cleanest hotel I've stayed in for a long time and the rooms were standard size. But it is the first time a hotel room has been undamaged. Not an injury. The rooms had their own air conditioning, which meant that you could ah good temperature despite 30+ on the outside. What I was most impressed with was the service of the staff. Both before my trip and during my stay. They told me how to take the bus to the hotel. Which bus, where did you get on and how did you pay. Fantastic information. Then during my stay I got good information. Met 4 people at reception who all spoke perfect English. Could not be more satisfied as a guest. Will return.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    9.0
    Wonderful
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise of the traffic

    Walkable distance to the main tourist attractions

    Stayed in July 2023

  • Reviewed: July 7, 2023

    8.0
    Pleasant stay , in a very central location
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The position and the help of staff

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We took room from the street side and that was a mistake. It was very loud at night. I don’t recommend.

    Localisation is very good. Room was clean.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    8.0
    A very central stay in a comfortable hotel
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    This is a very minor dislike and it is because I am tall. The bed was a little small for me, however it was a very comfortable mattress with good quality pillows. I was still able to rest well.

    The location of Hotel Victoria is very central and provides easy walking access to the city. Having off-street secure parking in Cluj is rare and appreciated. The rooms (I booked 2 for myself and my family), were spotless and well appointed. The staff were very obliging and friendly and helped us with all of our queries. I had to work during my stay - the room was very quiet with fast internet. It is an old property but it has been maintained well.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The sounds of the traffic of the street could be heard on the second floor that means the windows are not soundproof. There was not hot water in the shower (but we had a second bathrooms so we could use the bathtub).

    Nice, classic (retro) environment. Huge rooms. We could check in earlier and leave one of our backpack aftet checking out at the reception.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    9.0
    very good !
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    Location,the cleanness,quiet accomodation.

    LOCATION CENTRAL and easy connection with transportation to and from airport. Very clean and quiet rooms and accomodation . The staff friendly and helpfully for info`s requested.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast could be better

    Location, Air conditioning, clean

    Stayed in May 2023

  • Reviewed: May 16, 2023

    8.0
    Great breakfast, good position, classic hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Great breakfast (more salty options), good position near bus stop to/from airport, big and classic hotel

    Stayed in May 2023

  • Reviewed: April 22, 2023

    9.0
    Nice place
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Little bit noisy in the rooms from the main street.

    The location was perfect. The staff friendly.

    Stayed in April 2023

Showing 1 - 25

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