Bulevardul 21 Decembrie 1989, 400094 Cluj-Napoca, Romania
#48 of 69 hotels in Cluj-Napoca
Guests' ChoiceBased on 266 hotel reviews
8.3Cleanliness
8.7
Comfort
8.4
Location
9.3
Facilities
8.0
Staff
8.9
Value for money
8.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 10, 2024
Alina
RomaniaThe showers could definitely use curtains.
Great location in the city, close to entertainment and public transport. Beautiful historic building, comfortable room and good breakfast. It has elevators so you won’t have any trouble with your luggage.
Stayed in March 2024
Reviewed: November 15, 2023
Cristi
RomaniaThe shower sewage in my room requires maintenance. Food served at breakfast is pretty basic. Parking spot quite difficult to access, but it's not hotel's fault.
Good location to easily access downtown, clean, large and heated rooms. Parking plot available, which is a plus in this crowded area. Staff helped a lot with arriving indication (due to traffic restriction in area). Breakfast - with enough vegetables available - was fairly good for the money. It's not easy to maintain, clean, heat, refurbish such a hotel, so hotel team effort should be, at least, considerable.
Stayed in October 2023
Reviewed: November 10, 2023
Maria
BelgiumWell, maybe it would have better to have curtains more obscure in the windows
The breakfast was good and the location of the hotel EXCELLENT
Stayed in November 2023
Reviewed: October 4, 2023
Eduard
United KingdomA bit old school
Location
Stayed in October 2023
Reviewed: September 29, 2023
Simina
United States of AmericaNo parking on premises
Stayed in September 2023
Reviewed: August 30, 2023
Monica
RomaniaI didn’t have a refrigerator. The view wasn’t towards the street.
Very nice and confortable room. Big bathroom. Nice staff. Very good breakfast. The hotel is good located.
Stayed in August 2023
Reviewed: August 7, 2023
Laurentiu
RomaniaIt was a lot of noise from the street; restaurant poor availability from the menu list
Central location
Stayed in August 2023
Reviewed: July 30, 2023
Lazar
RomaniaExcellent
Location
Stayed in July 2023
Reviewed: July 29, 2023
Lawrence
United KingdomIt's pretty soulless.
Good location.
Stayed in July 2023
Reviewed: July 28, 2023
Theodor
NorwayHotel is a bit old but didn't bother us.
Stayed 1 night for Electric Castle festival. Easy and nice, and had a private parking which was much needed. Breakfast was small but good.
Stayed in July 2023
Reviewed: July 26, 2023
Iatan
BelgiumThe hotel needs some renovation. No air-conditioning,. The breakfast was good.
Stayed in July 2023
Reviewed: July 24, 2023
Øyvind
NorwayBreakfast was quite disappointing, few options and what was there didn't taste very good. AC was a bit too noisy. The bathtub grab bar was about to come loose from the wall, which can be very dangerous if you grab it without expecting it.
Fantastic room, and great location
Stayed in July 2023
Reviewed: July 23, 2023
Lisa
AustriaStaff at the reception (especially the blond lady) was extremely unfriendly. Also the breakfast was really average but better than nothing for sure
Location near city center and good value for money. Furthermore the AC worked fine which was a big plus
Stayed in July 2023
Reviewed: July 19, 2023
Marta
IsraelGreat staff helping and welcoming, cozy and clean
Stayed in July 2023
Reviewed: July 19, 2023
Jva65
SwedenMissing bacon for breakfast and no safe in the room.
Hotel Victoria is a standard hotel perfectly located in the old town. The hotel is nothing special but a standard hotel. But it was the cleanest hotel I've stayed in for a long time and the rooms were standard size. But it is the first time a hotel room has been undamaged. Not an injury. The rooms had their own air conditioning, which meant that you could ah good temperature despite 30+ on the outside. What I was most impressed with was the service of the staff. Both before my trip and during my stay. They told me how to take the bus to the hotel. Which bus, where did you get on and how did you pay. Fantastic information. Then during my stay I got good information. Met 4 people at reception who all spoke perfect English. Could not be more satisfied as a guest. Will return.
Stayed in July 2023
Reviewed: July 7, 2023
Sayed
United States of AmericaThe noise of the traffic
Walkable distance to the main tourist attractions
Stayed in July 2023
Reviewed: July 7, 2023
Sebastiano
ItalyThe position and the help of staff
Stayed in July 2023
Reviewed: June 29, 2023
Mateusz
PolandWe took room from the street side and that was a mistake. It was very loud at night. I don’t recommend.
Localisation is very good. Room was clean.
Stayed in June 2023
Reviewed: June 22, 2023
Daniel
AustraliaThis is a very minor dislike and it is because I am tall. The bed was a little small for me, however it was a very comfortable mattress with good quality pillows. I was still able to rest well.
The location of Hotel Victoria is very central and provides easy walking access to the city. Having off-street secure parking in Cluj is rare and appreciated. The rooms (I booked 2 for myself and my family), were spotless and well appointed. The staff were very obliging and friendly and helped us with all of our queries. I had to work during my stay - the room was very quiet with fast internet. It is an old property but it has been maintained well.
Stayed in June 2023
Reviewed: May 28, 2023
Füredi
HungaryThe sounds of the traffic of the street could be heard on the second floor that means the windows are not soundproof. There was not hot water in the shower (but we had a second bathrooms so we could use the bathtub).
Nice, classic (retro) environment. Huge rooms. We could check in earlier and leave one of our backpack aftet checking out at the reception.
Stayed in May 2023
Reviewed: May 28, 2023
Dumitru
RomaniaLocation,the cleanness,quiet accomodation.
LOCATION CENTRAL and easy connection with transportation to and from airport. Very clean and quiet rooms and accomodation . The staff friendly and helpfully for info`s requested.
Stayed in May 2023
Reviewed: May 26, 2023
Jyothi89
GermanyBreakfast could be better
Location, Air conditioning, clean
Stayed in May 2023
Reviewed: May 16, 2023
Dave
ItalyGreat breakfast (more salty options), good position near bus stop to/from airport, big and classic hotel
Stayed in May 2023
Reviewed: April 22, 2023
Stefan
RomaniaLittle bit noisy in the rooms from the main street.
The location was perfect. The staff friendly.
Stayed in April 2023
London, Canada
Platja d'Aro, Spain
Kata Beach, Thailand
Kehrsiten, Switzerland
Kaluga, Russia
Rome, Italy
Turin, Italy
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content