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Reviews of Hotel Aurora 3 stars

Beogradski kej 49b, 21000 Novi Sad, Serbia

#44 of 50 hotels in Novi Sad

Guests' Choice

Review score

Based on 210 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    6.6

  • Facilities

    6.7

  • Staff

    8

  • Value for money

    7.6

  • Free WiFi

    6.8

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Showing 1 - 52

  • Reviewed: 10 August 2018

    6.7
    Breakfast was ok, staff was very helpful.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights

    The location was the main issue of this hotel, because there is a construction of the bridge nearby and you cannot go to the city centre by foot easily. You can go, but you will walk either on the actual construction either you will walk around the construction (therefore you will walk quite a distance).

    Breakfast was ok, staff was very helpful.

    Stayed in July 2018

  • Reviewed: 9 December 2017

    9.6
    Big comfortable bed, quiet place, very good and professional...
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    I suppose we were only guests that days so there is no Swedish table for breakfast as described

    Big comfortable bed, quiet place, very good and professional personal

    Stayed in November 2017

  • Reviewed: 28 September 2017

    10
    Everything was perfect.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect. Staff very helpful and kind. We stay 7 days and have a breakfast. Room on first floor. There was excursion of some kids. There were very loud. :( But after we complain on reception they make fast reaction and everything calm in few minutes. :)

    Stayed in September 2017

  • Reviewed: 25 September 2017

    5.4
    DON’T
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not finished renovations (cables on the place for the light in the bathroom), some bugs around the window also on the floor in front of the reception. Dirty ashtray on the balcony from the previous guests. No heating system on the 10degrees during the night.

    The receptionist Ms.N was very pleasant!

    Stayed in September 2017

  • Reviewed: 11 September 2017

    8.8
    Good breakfast.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    I had a room at the end of the corridor, there was a weak wifi signal.

    Good breakfast. Lot of parking space. It´s near of city center. Clean room and a bathroom. Comfortable, but little bit narrow bed.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    9.2
    The hotel itself is really nice
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only way to get there - by car or taxi. It's really close to the old town but to get there on foot one has to walk through rather wild neighborhood and die to the bridge construction the walking distance is rather long

    The hotel itself is really nice

    Stayed in July 2017

  • Reviewed: 4 August 2017

    7.9
    Very comfortable and clean.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was on the other side of the bridge and it wasn't safe to walk to the town centre as it was on a dual carriageway. Therefore had to order taxis everywhere. Taxis were cheap so it wasn't a massive problem.

    Very comfortable and clean.

    Stayed in July 2017

  • Reviewed: 13 July 2017

    8.8
    Great breakfast.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Not the hotel's fault, but construction of a new bridge makes everything a little less accessible. Nothing around the property in terms of food or bars

    Great breakfast. Good clean rooms. Friendly staff

    Stayed in July 2017

  • Reviewed: 9 July 2017

    6.7
    Cheap one night stay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of construction going on around so the way to the city is longer then would be otherwise. Hotel is also located in industrial zone with no sidewalks around so if you want to get to the city, you have to walk on the roads with lots of traffic.

    Cheap one night stay

    Stayed in July 2017

  • Reviewed: 8 July 2017

    4.2
    Not what it is expected
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a bit dated, and the hotel is located in a harbor/warehouse area, with lots of trucks around the street. There's a construction of a bridge nearby, which blocks direct access to the main area of the city. In my case, I booked it because of exit festival (said on the website to be 1km away), but with the detour due to the construction, it was over 2km. Restaurant not operational, had to go to city center for food.

    Decent sized rooms

    Stayed in July 2017

  • Reviewed: 7 July 2017

    4.2
    No wifi at the room.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    No wifi at the room. At the lobby it did not work because it was "overloaded due to the Exit festival" Poor excuse. Breakfast poor. Accessibility terrible due to the built of the new bridge. Too much to go around. The actual distance from the Petrovaradin fortress is correct. However not accessible at this moment.

    Stayed in July 2017

  • Reviewed: 3 January 2017

    5.8
    Everything was spoiled by malfunctional toilet
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    Toillet bowl was malfunctioning and water and stuff was pouring on the floor. Plumber did not repair the malfuncioning toilet after 2 interventions. The light bulbs were not working. After replacement the one of the light bulbs burned out. Joystick for temerature control was missing. Hotel was near to construction site of new bridge so it was not safe neither confortable to go on foot to the city center.

    Beds were comfortable, the room was clean and the staff was kind.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    7.1
    OK Hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is an under construction bridge near by and there is a lot of noise but it was ok for 1 night

    The hotel is 10 min walking to city center, there is a big parking in front of the hotel and we had a plenty of heat 😋

    Stayed in December 2016

  • Reviewed: 17 October 2016

    8.3
    Good hotel in a nice town!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Big bridge constrution site should be mentioned! Cigarett smell from the bathroom.

    Good Hotel in a good location - if there wasnt this huge bridge construction site. Very friendly staff!

    Stayed in September 2016

  • Reviewed: 16 October 2016

    8.3
    Food was served in the restaurant for most of the day and...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    It was too far from the town centre and not on a bus route so you would need a car or be prepared to use taxis.

    Food was served in the restaurant for most of the day and the staff were very helpful.

    Stayed in September 2016

  • Reviewed: 11 September 2018

    8.8
    Staff
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is very recommended to renew some parts of the hotel

    Staff

    Stayed in September 2018

  • Reviewed: 1 August 2018

    8.8
    Great value for money.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great value for money.

    Stayed in July 2018

  • Reviewed: 29 August 2017

    7.1
    aircondition, big size os the room
    • Family with young children
    • Double Room
    • Stayed 3 nights

    wifi

    aircondition, big size os the room

    Stayed in August 2017

  • Reviewed: 21 August 2017

    5.0
    Location is not good, the staff in charge of check in does not know English during night shift
    • Couple
    • Twin Room
    • Stayed 1 night

    Room and sheets was not clean enough, towels are very old and worn

    Breakfast was very rich and satisfactory

    Stayed in August 2017

  • Reviewed: 20 August 2017

    9.2
    Very nice hotel located next to the Danube river with great...
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Very nice hotel located next to the Danube river with great view. Quiet surrounding, good breakfast and very helpful staff at reception.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    6.7
    There is no wifi.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no wifi.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    6.7
    Acceptable. Nice City.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of rubbish in the area.

    Good location but at that moment the area is under construction.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    10
    Staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff

    Stayed in August 2017

  • Reviewed: 16 July 2017

    6.7
    Nice hotel, bad location
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Location is not central

    Helpful staff

    Stayed in July 2017

  • Reviewed: 7 July 2017

    10
    Hotel Aurora Novi Sad recommend to all
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Aircondition, parking and location near town centre

    Stayed in July 2017

  • Reviewed: 9 May 2017

    9.2
    Noise from train and suspended Breage on dunav river.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from train and suspended Breage on dunav river. 😀

    Stayed in May 2017

  • Reviewed: 3 November 2016

    10
    I reccomend it
    • Family with young children
    • Double Room
    • Stayed 1 night

    noise of the trains passing the bridge

    large parking just in front of the Hotel, nice panorama on the river

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    7.1
    breakfast
    • Leisure trip
    • Couple

    night recepcionista very rude and unhelpful, he espoiled our stay, since the rest of the staff was excelent.

    breakfast morning and afternoon staff very polite and helpful room facing danube

  • Reviewed: 22 May 2016

    • Business trip
    • Solo traveller

    Internet conection was inexistent. The location is insuleted by the work to the bridge. Is far from the center. The staff was un sincer in recognising that the wifi is very very poor in the room and in the lobby. I was forced to check out after one nigth.

  • Reviewed: 23 September 2015

    7.5
    The location was actually quite good, right on the banks of...
    • Leisure trip
    • Couple

    Finding it was a bit of a problem as our sat-nav. Only recognised the town, not the street or postcode, so we asked a taxi to show us the way. This cost us 5 euros, which was ok because we might have used more than 5 euros driving round trying to find it.

    The location was actually quite good, right on the banks of the Danube, although access along the riverbank was restricted because they are building a large new bridge alongside the hotel. Breakfast was a bit caotic when we went down early as there was a bus party in, so we just waited till they all left and the staff were very good and replenished all the buffet dishes we requested. Wi-Fi was good, and getting back onto highway was easy and quick, although we had some problem the finding the place the day before.

  • Reviewed: 2 September 2015

    9.2
    friendly and very helpful staff , free wifi on room, nice...
    • Couple

    location was in industrial area (trains , trucks etc) , Hotel manager should more often check rooms ( sometimes lights or other equipment) is not functioned

    friendly and very helpful staff , free wifi on room, nice and big rooms , private parking

  • Reviewed: 26 August 2015

    7.1
    The staff was friendly and the hotel clean.
    • Leisure trip
    • Family with young children

    We spent only one night in this hotel on our way to Greece. Unfortunately our room was pretty loud, we could hear the trains and trucks passing by the whole night. The hotel is situated in an industrial area by the Danube and by a petrol station. The breakfast was acceptable, but we didn't like the fact that the staff was smoking in the same room where we were eating with our small daughter.

    The staff was friendly and the hotel clean.

  • Reviewed: 25 July 2015

    10
    Great localisation
    • Leisure trip
    • Couple

    - Bypass coused by bridge under constrution. It was hard to find road to hotel an night. Locals help to find out :) - Wifi not availble on higher leveles

    Great localisation - Cool and helpfull Serbian personel - So clean - Beatiful city at hotel exit - Great price to quality relation !

  • Reviewed: 13 July 2015

    7.9
    Closeness to the city centre.
    • Business trip
    • Couple

    Although the location is close to the center, and almost just across Petrovaradin fortress, due to construction works on the new bridge, it is very difficult and challenging to reach the hotel. If you are traveling by car, I advise to get yourself well informed about the arrival. GPS won't help much.

    Closeness to the city centre. Free car parking just in front of the hotel.

  • Reviewed: 27 June 2015

    6.3
    Location is quite close to the historical city center (20...
    • Leisure trip
    • Group

    Dirty carpets and walls.

    Location is quite close to the historical city center (20 minutes walking) though at the moment the direct road along the river is closed because of bridge construction. Helpful staff, good breakfast, wifi in the rooms.

  • Reviewed: 28 May 2015

    8.8
    friendly staff and great value.
    • Leisure trip
    • Couple

    A little noisy from bridge works.

    friendly staff and great value. Close to city centre but take a taxi as bridge works restrict walk path from the quay. Comfy beds.

  • Reviewed: 23 May 2015

    5.4
    - nice view over the Dunabe
    • Business trip
    • Solo traveller

    - the air condition did not work - the breakfast was weak - last winner the heating was low - bridge construction site 50 m from the hotel - the lights above the bed did not work - internet signal on 2nd flour was not strong enough to secure the continues connection

    - nice view over the Dunabe

  • Reviewed: 10 May 2015

    3.3
    Negative aspects overshadowed possible qualities.
    • Leisure trip
    • Couple

    Hotel is in the middle of construction site and is very hard to find, especially now, during works in the area. We were driving around almost for an hour and couldn´t find hotel. Finally, we found taxi and followed it to the hotel (3 eur). Bridge won´t be finished for a long time and it has a bad view. Hotel no longer overlooking the Pertovaradin Fortress. Near hotel is gasoline station and railway with trains passing. IT´S IMPORTANT THAT HOTEL MENTIONS THAT IN DESCRIPTION. In the morning of Labour day it was noisy from 7,00 AM. Passing group from busses, came only for a breakfast, was making noise with furniture dragging across the floor for some time. We couldn`t sleep and immediately went down to eat. By the time we got there, there was nothing to eat. Staff was cleaning after group and wasn´t much paying attention to us. One of staff said that we came in bed time, just after they eat all. That shuoldn´t happen it hotel. They knew it was a holiday and needed to be prepared. GUEST COMES FIRST. Staff was casually dressed and smoked in restaurant in no smoking area. TV wasn´t working during digitalisation process. Hair dryer overheated after few minutes of using. Bridge building works isn´t hotels fault, but they might try to do the best for guests to improve the impression.

    Negative aspects overshadowed possible qualities.

  • Reviewed: 23 January 2015

    6.7
    Stuff smoking in the restoraunt during the brekvast.
    • Leisure trip
    • Group

    Stuff smoking in the restoraunt during the brekvast..restoraunt is half Non smoking and half smoking area but in tha same room without wall so when you enter in the restoraunt it stinks.. Poor brekvast..

  • Reviewed: 13 January 2015

    10
    staff was extremely friendly and polite, hotel/room was...
    • Leisure trip
    • Couple

    staff was extremely friendly and polite, hotel/room was very clean and bed comfortable, just 15min of walking from city center,we would recommend it to everyone!

  • Reviewed: 4 January 2015

    7.5
    good service, nice personal, good meal
    • Leisure trip
    • Couple

    you advertise nice view from window to riverside, only view you have is for industrial zone and big crane... also availability to city center during our stay was quite complicated because of closed way along riverside... fortunatelly taxi is not so expensive

    good service, nice personal, good meal

  • Reviewed: 3 May 2016

    9.6
    Great room, clean, kind staff
    • Leisure trip
    • Couple

    Location, litllebit far from city

    Great room, clean, kind staff

  • Reviewed: 4 January 2016

    4.2
    NOTHING
    • Leisure trip
    • Group

    COLD ROOMS, BREAKFAST, LOCATION

    NOTHING

  • Reviewed: 3 January 2016

    6.3
    Location
    • Leisure trip
    • Couple

    Location

  • Reviewed: 22 November 2015

    7.9
    building area
    • Leisure trip
    • Couple

    building area

  • Reviewed: 22 September 2015

    7.5
    The hotel is near the city center, our room had a wonderful...
    • Leisure trip
    • Group

    The hotel is near the city center, our room had a wonderful view on Danube.

  • Reviewed: 10 August 2015

    6.3
    Quiet.
    • Business trip
    • Solo traveller

    No WiFi. No cable TV (only couple of local programs)...

    Quiet...

  • Reviewed: 27 July 2015

    8.3
    not such a good location, hard to find first of all,
    • Leisure trip
    • Couple

    not such a good location, hard to find first of all,

  • Reviewed: 23 July 2015

    6.7
    Very far from centre!
    • Business trip
    • Couple

    Very far from centre! Wifi is not working in the room, only in public space! Around the hotel's area are nothing- there's no places to go!

  • Reviewed: 13 June 2015

    8.3
    unfortunatelly, bridge construction has stopped walking link...
    • Business trip
    • Group

    unfortunatelly, bridge construction has stopped walking link to the centre, otherwise perfect location

  • Reviewed: 4 June 2015

    4.6
    Nothing.
    • Business trip
    • Group

    Everything

    Nothing..

  • Reviewed: 3 January 2015

    8.0
    - ugly old carpet
    • Solo traveller

    - ugly old carpet - the waste of space

There are also 18 reviews without text. These impact the overall review score.

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