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Reviews of Hotel Aleksandar 4 stars

Cajkina 7, 36210 Vrnjačka Banja, Serbia

#5 of 10 hotels in Vrnjačka Banja

Guests' Choice

Review score

Based on 117 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.6

  • Value for money

    8.2

  • Free WiFi

    7.7

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Showing 1 - 22

  • Reviewed: 10 September 2017

    7.5
    Beautiful exterior and garden/pool but interior could use updating.
    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    The carpet in the room. The rooms were clean but the carpet was stained and gave the impression that it was dirty.

    The staff was extremely friendly and nice!

    Stayed in September 2017

  • Reviewed: 21 August 2017

    8.3
    Perfect getaway
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The cleaning was the only negativity with this place, not all that bad but they could be better!

    The staff was amazing and the food was delicious. They clearly love their job and you notice how highly service minded they are!

    Stayed in August 2017

  • Reviewed: 16 August 2017

    10
    Great location.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Furniture in room could be updated

    Great location. Yet not in the middle of it. The staff were friendly and even let us pick the room by checking them out first. The breakfast service was phenomenal and highly recommend their traditional jams, and helga bread! It was the highlight of breakfast! Pool is a new facility, and there is ample room for all to use it. They have their own in house spa as well. You book a time and it's yours to use without crowds.

    Stayed in July 2017

  • Reviewed: 22 July 2017

    7.5
    For a short stay it's nice.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Definitely needs more cleaning, the outside area is much better then inside.

    A great homemade breakfast with Serbian specialties. The swimmingpool made the stay much better. And the location is perfect.

    Stayed in July 2017

  • Reviewed: 3 May 2017

    8.3
    Beautiful hotel, excellent location, amazing food. Double check the room you booked!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Upon arrival we were given a very small room with a tiny double bed which could hardly accommodate a skinny couple. The room had nothing to do with the photos of the room we booked, both on booking.com and hotel web site (standard double room). Actually it looked like a single room advertised on both web sites. A very polite receptionist told us immediately (before even seeing the room) that the day after we could change the room for a bigger one, since they had no availability for the day we arrived. Without knowing how the room looked like, we said ok but thought there would be no need to move to another room specially since we were staying for only two nights and had a small child (which makes it double the trouble to move). But, when we saw the room, it was a big dissapointment. The room was half the size of the "normal" double room we booked and having in mind that we had a child and didn't have space to move around we went straight to the reception to complain. When we told the receptionist that this was a single room not double (which costs 52 euros per night, compared to double - 80 euros per night) and that we understand that there was an overbooking (it was a bank holiday) but we don't want to pay the full price of a double room for a single room, she insisted that the room we got is a double room actually and that they have various types of double rooms with different size. When we showed her the photos of a single room from the hotel web site which fully corresponds to the room we got (both size and structure), she said that was another room which "only" looks like the room we got and offered herself to show us that room, which we refused. To sum up, we (the three of us) ended up sleeping "don't ask me how" on a tiny double bed for one night and the day after we changed the room for another one, double the size and beautiful, just like the one we actually booked.

    Excellent location...literally two steps from the main promenade, which makes it quiet but at the same time perfect for strolling up and down many times a day. Amazing buffet breakfast with fresh products from the local farm. Beautiful exterior of the hotel. Spacious old style rooms with modern touch. Well maintained garden and an open air swimming pool as a bonus (although it was not that time of the year). Staff (specially at the restaurant) couldn't do more for us and our little son.

    Stayed in May 2017

  • Reviewed: 4 April 2017

    10
    The hotel is situated in the vicinity of the cultural and...
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is situated in the vicinity of the cultural and social center of Vrnjacka Banja. The staff was particularly warm and friendly and the food was delicious! Will definitely visit again

    Stayed in March 2017

  • Reviewed: 5 August 2018

    8.3
    Great stay in Vrnjacka Banja
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    All of the staff were very friendly and personable. Pool is very nice and clean, lots of loungers. Good for everyone.

    Stayed in August 2018

  • Reviewed: 23 July 2018

    8.3
    Stuff is very nice and helpfull.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Futniture should be replaced by new one.

    Stuff is very nice and helpfull. Location is excelent. Swimming pool is awesome.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    10
    They care about us pretty well at the honey Moon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They care about us pretty well at the honey Moon

    Stayed in July 2018

  • Reviewed: 6 June 2018

    9.6
    Staff made you feel very special, almost like staying in...
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Staff made you feel very special, almost like staying in your family house

    Stayed in May 2018

  • Reviewed: 7 May 2018

    7.1
    Good location of hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need a renovation and a change of furniture complete change of the bathroom

    Good location of hotel

    Stayed in May 2018

  • Reviewed: 28 April 2018

    9.2
    Very nice hotel.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel. Friendly and qualified staff. Great rooms.

    Stayed in April 2018

  • Reviewed: 25 March 2018

    10
    Excellent breakfast
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Excellent breakfast

    Stayed in March 2018

  • Reviewed: 15 November 2017

    10
    A Superb Stay at the Aleksandar Hotel in Vrnjacka Banja
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about!

    Everything was superb, notably so their staff!

    Stayed in November 2017

  • Reviewed: 26 October 2017

    5.8
    Location is near to so call Promenada, rooms are very comfort, spa center doesn't work
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    spa center

    Location of the hotel, rooms

    Stayed in October 2017

  • Reviewed: 2 July 2017

    10
    Excellent stay!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. Just perfect

    Stayed in July 2017

  • Reviewed: 9 January 2017

    8.3
    Very nice place
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Staff was incredebly friendly. Location is also great. Breakfast was very good.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 January 2016

    9.6
    Staff is excellent, they really tried to "spoil"...
    • Leisure trip
    • Family with young children

    Spa and wellness center should be enlarged. Staff should with "more enthusiasm" to remind guests to follow announced time for using jacuzzi bath.

    Staff is excellent, they really tried to "spoil" us. We stayed for two nights during snow fals and our car was cleaned from snow every morning. Breakfast was prepared just for us and served in room with fireplace which created an exceptional atmosphere. We will definitely visit this hotel again.

  • Reviewed: 13 October 2015

    9.2
    Extremely friendly staff and excellent food.
    • Leisure trip
    • Couple

    Old-age issues, nothing big. :)

    Extremely friendly staff and excellent food. Spa booking so it's never overcrowded even though it is small. In my case we had exclusive usage in booked time slot since it was out of tourist season. Room is cleaned every day and everything was very good.

  • Reviewed: 11 August 2015

    3.3
    We liked the location and the fact that building is from...
    • Leisure trip
    • Couple

    Rooms: Hotel is generally poorly maintained, cleaning is not done almost at all, carpets are filthy – never cleaned. Curtains are full of dust and have wholes, there are spiders and bugs in rooms. Balcony doors were broken, we were not able to close them, and then we fixed them ourselves. Bathroom was not cleaned properly. Furniture is still rather ok, although detailed cleaning would help. Wallpapers are a bit shabby, since they are washable, someone should try to clean them as well, and it might leave better impression. Hotel in general: Hotel entrance is not lighted, and you need to duck to avoid branches, there is a carpet at the entrance which is full of moss. There is no a single light working in the garden, there is also a nicely designed fountain that cascades from main entrance to the garden which is not working. Although beautiful fireplace saloon is dirty, dark and is used by hotel cleaners, not by guests. Hotel is advertising outdoor pool, which is 3 km from the hotel, and they gave us wrong directions how to get there. Service is poor, guy that is in charge of reception during night was sleeping during his working hours and when I woke him up to ask for spare key, he said I can take it myself (btw he was drunk as hell). Dinner is the worse ever, you have one side dish, chopped tomatoes and you need to wait for 45minutes to get meet (grilled) which when comes is cold and uneatable. Saddest thing: I was in this hotel 7 years ago, and it was really amazing, clean comfortable and with friendly and professional stuff. Cuisine was excellent. In this 7 years it seems that hotel was poorly managed, stuff does what they think they are supposed to do, not what has to be done. This is one of many examples where huge potential is wasted by lack of interest and professionalism. Not worth the money by far!!! Even if the excuse is lack of investment potential, cleaning is cheap and detailed cleaning would help a lot to make the difference.

    We liked the location and the fact that building is from 1920.

  • Reviewed: 8 January 2015

    7.5
    Location
    • Business trip
    • Couple

    Cleanliness is not satisfactory in general No room cleaning daily. General refit of interior like carpets, window blind, toiletry ...is need it to keep rate as one of the best hotel in Vrnjacka Banja

    Location Breakfast Cafe Bar - chimney room Kind personnel

  • Reviewed: 6 January 2015

    9.2
    I stayed here for a weekend and loved it.
    • Leisure trip
    • Group

    This is just a little thing, but water in the spa jacuzzi should have been warmer...

    I stayed here for a weekend and loved it. The hotel is very comfortable and thr staff is very helpful, friendly and well-behaved- I felt pampered all along. Food is very good, home made from local groceries. They bake their own pastry and even make home made jam for the hotel, which is excellent. Definitely a very good, cute chocolate-box-like little place that I will come back to.

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 22

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