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Reviews of Hotel Korston Moscow 4 stars

Ulitsa Kosygina 15, Gagarinsky, 119334 Moscow, Russia

#503 of 925 hotels in Moscow

Guests' Choice

Review score

Based on 965 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8

  • Value for money

    7.4

  • Free WiFi

    7.7

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Showing 1 - 52

  • Reviewed: 6 May 2018

    • Business trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    First the staff does not know proper English... I had asked for currency exchange they informed me that it is not available... But they had one in the ground floor... Also, they their response were poor... I had booked a Suite Room on the 13th Floor... The A.C. was not working properly... I had complained but there was no proper response... The Towels were not changed properly... They did not keep Bath Towels after changing but only Face Towels... They had kept 2 Water Bottles on the first day... But only 1 on the second day... Seeing all of these I think they don't like people of colour like us to come to their hotel... I have been travelling to Moscow many years... This was the worst treatment I had got.... I will not visit Hotel Korston again...

    Good Breakfast... The 21st Floor Lounge was good... Had a good dinner...

    Stayed in May 2018

  • Reviewed: 22 February 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was told during check in that I can extend my staying next day at the same price. Next day price was increased 30% and day after another 30%. I had to find another hotel. No explanation or support have been provided

    Stayed in February 2018

  • Reviewed: 21 October 2017

    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Paid parking for hotel guests at 500 rubles per day. Tobacco odour in a non-smoking room

    Nice and clean room yet someone smoked in the room before, despite of it being a non-smoking room. Very quiet room, absolutely no disturbance when you need to have a good sleep after long day. Pretty casino atmosphere in bars and interiors remains in the lobby since there was a huge casino in this hotel 10 years ago, had a feeling that no one ever sleeps in there. Also, nice location in the picturesque place but not so close to historical places.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    • Business trip
    • Solo traveller
    • Club Deluxe Double
    • Stayed 4 nights

    The pillows are huge. I asked for different pillows but they didn't have any, instead they simply gave me more of the same pillows... The people at the breakfast were really rude, if you don't hand them your room card right away, they snap at you for it. They should work at places where you don't want breakfast.-

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Solo traveller
    • Club Deluxe Double
    • Stayed 5 nights

    The WiFi in my room was shocking; I couldn't maintain a call with my home country for more than 5 minutes. When asking the staff about this, they merely said it was due to the busyness of the hotel at that time. However this poor connection remained constant for the duration of my stay. The staff were generally unfriendly, it was hard to get even the slightest smile out of them.

    The restaurants were very good, and everything was very clean. The hotel is also well situated for access to the subway really its not that far from the centre of Moscow.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 7 nights
    • Submitted via mobile

    Location very far from center. No shops within reasonable walking distance. Pricey. Bed mattress and old furniture. Same breakfast daily. Taxis by phone.

    Very nice and professional staff.

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    No local shops or restaurants. Some rooms rather tired. Some room service and restaurant staff spoke very little English. Reception staff OK.

    Large international hotel. Located in quite area of the Moscow suburbs. Room prices reasonable, extras and on-site food expensive. Staff helpful. Spent three periods at this hotel during a 14 day trip. Rooms variable. One had been refurbished recently, others rather tired. Always ask in advance for a high level room (10 and above) and facing the main street.

    Stayed in August 2017

  • Reviewed: 14 July 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Breakfast somehow overpriced i.e. not too good for the money (however, excellent at VIP floor, which I found by accident). Large & loud tourist groups, also overnight in the corridors. please separate their rooms from business guests

    competent and friendly staff.. all of them good location

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    The price of taxi is not clear and in many cases expensive also with big variation even hotel booking. (1000 - 1500 to kremlin) Once double payment occured, I paied cash on taxi but after hotel drew from my credit card again. It is too bad.

    Everything is good. Thank you.

    Stayed in July 2017

  • Reviewed: 24 June 2017

    • Business trip
    • Solo traveller
    • Superior Suite
    • Stayed 7 nights

    Nothing.

    Spacious room, breakfast each day until 17 PM. The staff at the reception and the guest relation manager very helpful and efficient!! Overal very good hotel! It is a 10 min. walk to "Vorobye Gory" metro station through a nice park. The view from the room was stunning!

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 7 nights

    Staff could need one or two lessons in friendlyness, guests (who do not speak Russian?) are treated more as an annoyance than as guests. Also, the room was not very clean and smelled odd the whole time.

    The view from the hotel's higher floors, especially on the side to the river, can be AMAZING. Also, it is a very green area.

    Stayed in June 2017

  • Reviewed: 2 June 2017

    • Leisure trip
    • Solo traveller
    • Club Studio
    • Stayed 3 nights
    • Submitted via mobile

    Over-priced. Competitive prices can be found for similar or even better hotels in Moscow. Location is far from central moscow. Bed mattress was very soft and uncomfortable, needs to be replaced with new. No solution by hotel was good enough. Apart from that, rest of furniture was fine.

    Good breakfast, different buffet items everyday. Lively hotel with continous parties and entertainment programs. Worth trying for a few days if budget permits.

    Stayed in June 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    Staff could be more polite and helpful. Hotel is very expensive but breakfast is not included and is extremely expensive. Staff never smiles. you go there and you think you are disturbing everyone. They can't help you to order a taxi at the reception desk because they have expensive hotel cars and can't help you with that. Also, no tea in the room. Just a coffee machine which doesn't work. other than that the hotel is nicest in the neighbourhood and highly recommended.

    It was clean and nice hotel overall. quiet with good quality bedding.

    Stayed in March 2017

  • Reviewed: 9 December 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a problem at the check out time. We couldn't get to the ground floor, lifts didn't work due to the planed fire system check up. Taxi was waiting for us for 30 minute. And for a while no one was taking any steps yo correct the cituation. At the end people at the receptions took care of the problem and apologized. They call next day again to repeat there apology. However the offered refund sum of 400 rubles for the taxi wait time to the credit card we have not received

    Friendly staff. Good Restaurants, good food. Good service. Where much like the hotel.

    Stayed in December 2016

  • Reviewed: 4 December 2016

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    on the 1 st floor all the day daning music plays and comes to me eras even during breakfast

    Delicious Korean restaurant and several amusement places are located in the hotel

    Stayed in December 2016

  • Reviewed: 2 October 2016

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights

    Air conditioning was not working well. The room was slightly small as compared to my previous stay which I paid better rate.

    Friendly environment Good quality of food The client relationship desk is just excellent they provide necessary help.

    Stayed in September 2016

  • Reviewed: 19 May 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Huge. Aircondition worked poorly. Free entrance for car only for 15 minutes (i.e. waiting for guests might be expensive)

    Clean, friendly

    Stayed in May 2018

  • Reviewed: 7 May 2018

    • With a pet
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect view from window

    Stayed in May 2018

  • Reviewed: 2 December 2017

    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 26 nights
    • Submitted via mobile

    Everything

    Stayed in December 2017

  • Reviewed: 13 November 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Got no welcome in the reception desk. No WiFi signal in the room.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    A little bit expensive

    Nice structure with a beautiful view, comfort and silence

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Business trip
    • Solo traveller
    • Club Deluxe Double
    • Stayed 4 nights
    • Submitted via mobile

    Every thing

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Staff. Doors. There is no kettle in the room. Also there is only a bottle of water, which is difficult to open.

    Location, cleanness

    Stayed in August 2017

  • Reviewed: 14 July 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No data

    Sightseeing is so Good!

    Stayed in July 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Solo traveller
    • Club Studio
    • Stayed 2 nights
    • Submitted via mobile

    no

    good

    Stayed in February 2017

  • Reviewed: 29 January 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good place and steps

    Stayed in January 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Solo traveller
    • Club Deluxe Double
    • Stayed 10 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2017

  • Reviewed: 21 December 2016

    • Business trip
    • Solo traveller
    • Club Deluxe Double
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in December 2016

  • Reviewed: 12 December 2016

    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    The staff were so polite and ordered early breakfast for me at 3:30.

    Stayed in December 2016

  • Reviewed: 31 October 2016

    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Poor breakfast

    It was good that u can call free all over the world. Thanks

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar and nightly life

    Stayed in September 2016

  • Reviewed: 13 September 2016

    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Super market should supply fruit.

    free international call, breakfast from 6:00-17:00.

    Stayed in September 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night

    everything was good

    the location and the rooms

    Stayed in July 2016

  • Reviewed: 4 July 2016

    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 5 nights

    Position quite far from the center, bathroom to small

    Large room, clean, wifi ok, efficient room service, helpfull staff at the front desk.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 May 2016

    • Business trip
    • Solo traveller

    The TV automatically played their week-end "club" girly shows which I could have done without. It is considered a "club" hotel, but is OK for non-club people. The area it is in is an exclusive, landscaped, area with no nearby stores, but was near where my conference was.

    The rich owner offered free long distance phone calls to the U.S. or elsewhere, in his welcome letter, if you were able to secure on outgoing line (which I did finally). The breakfast buffet was varied and abundant. the hotel has a rather luxe but nightclubby look.

  • Reviewed: 21 April 2016

    • Business trip
    • Solo traveller

    Looks like an old casino with some individuals who keep coming to this place during the night. Window was not shot so was a bit noisy. Otherwise pretty descent place though not sure about the level for this value.

    Location, breakfast

  • Reviewed: 21 April 2016

    • Business trip
    • Solo traveller

    Good hotel combined with night clubs, sport bars, karaoke place and others. All these will be nice benefits for folks who like the night life and it's pleasures . Great view from the rooms located on uppers floors

  • Reviewed: 7 February 2016

    • Business trip
    • Solo traveller

    - cleaning service for the room, forgets a lot of time to fill up consumables, doesn't empty trash bins - reception staff not that friendly

    - Extra Lounge dishes were excellent. Highly recommended - customer relationship staff very helpful

  • Reviewed: 20 January 2016

    • Business trip
    • Solo traveller

    the room facilities are greatly outdated; the room was smelly and the temperature was close to 30 C, it was close to impossible to adjust the air conditioning to cool down the room, had to open the window and keep it htis way the whole night (it was -12 C outside)

    the location was in very close proximity to my meeting place which was very helpful

  • Reviewed: 27 December 2015

    • Business trip
    • Solo traveller

    - no refill of coffee capsules - no fresh cups or glasses supplied at 4 out of 12 days - concert cancelled at short notice, just 3 hours before - very busy when conferences held

    - room was very spacious and nice - a good selection for the breakfast buffet - excellent location out of the city but with good access to business locations

  • Reviewed: 12 December 2015

    • Business trip
    • Solo traveller

    Be nice if there was a pool or spa area, sauna or jacuzzi. My minibar cupboard was locked. I could have got it unlocked but didbt need to because room service was so good.

    Facilities are good. Gym was not too bad. Room service was excellent and very prompt. All staff were helpful and attentive.

  • Reviewed: 21 July 2015

    • Leisure trip
    • Group

    Used to a casino 8years ago and needs a major refurbishment of the old casino area. Not many staff could communicate in English

    Was an ok hotel 10min taxi to main attractions. Quiet but with 24hr bar

  • Reviewed: 18 June 2015

    • Leisure trip
    • Couple

    Everything else: minibar prices about ten times higher than in usual bars, room service is slow and not friendly, arrogant waitresses. Poor value for money ratio.

    Location

  • Reviewed: 23 March 2015

    • Business trip
    • Solo traveller

    The breakfast buffet could be better with larger choice of food. The staff at the evoo restaurant was not friendly and do not understand english, and ordered meals was often wrongly served.

    Free wifi, clean and comfortable room.

  • Reviewed: 26 May 2016

    • Business trip
    • Solo traveller

    Excellent services and very friendly staff.

  • Reviewed: 24 April 2016

    • Business trip
    • Solo traveller

    Good breakfast

  • Reviewed: 20 April 2016

    • Business trip
    • Solo traveller

    Staff at reception was not particularly friendly

    Convenience of locaton

  • Reviewed: 2 February 2016

    • Business trip
    • Solo traveller

    bad smell from wc

  • Reviewed: 10 July 2015

    • Business trip
    • Solo traveller

    Bath tubs rooms too small.

    Location

  • Reviewed: 16 June 2015

    • Business trip
    • Solo traveller

    Staff not particularly helpful. Too much "business" going on in the lobby and outside the hotel doors.

    Location. Security.

  • Reviewed: 11 April 2015

    • Business trip
    • Solo traveller

    breakfast

    hotel & night club

  • Reviewed: 19 February 2015

    • Family with older children

    Hotel personal was very helpful . The meals were delisious.

There are also 55 reviews without text. These impact the overall review score.

Showing 1 - 52

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