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Reviews of Hotel Marco Polo St.Petersburg 4 stars

12-ya liniya V.O. 27, Vasileostrovskiy district, 199178 Saint Petersburg, Russia

#599 of 961 hotels in Saint Petersburg

Guests' Choice

Review score

Based on 464 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 1 - 18

  • Reviewed: 20 June 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It is little far away from main city center. You need public transport or a private car.

    Staff was very helpful. Breakfast was good. Room size is good and very clean.

    Stayed in June 2018

  • Reviewed: 17 June 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Breakfast could be richer without implying that it was not tasty

    Spacious room, the staff was great, willing to help in anything you need, located very close to a metro station, the price was good also.

    Stayed in June 2018

  • Reviewed: 16 June 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff doesn’t speaks properly english. For example, If you order a tagliatelle with salmon - as I did - be prepared, that you will get a grilled salmon with vegetables. If you ask a green tea bag, during breakfast, they say it is not includes in the price?! Definitely overpriced hotel!

    Quiet place, easy to go to the center.

    Stayed in June 2018

  • Reviewed: 15 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    the water temperature the bathroom was one day too hot for 5 min or more and another day too cold.

    Nice Room, Delicious breakfast and very helpful staff!!

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Elevator is not convenient at all - never saw anybody using it. Old building with very high floors, but elevator is located far away from the reception and on the next floor! Then it is stopping between the floors only. Whatever floor You will be located You will need at least 20 steps to go to Your floor. Not recommended for disabled or weak people.

    Nice location. Old and beautiful building. Very clean and calm. Absolute silence within the hotel and from outside.

    Stayed in May 2018

  • Reviewed: 27 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The hotel rooms are clean but decor is a little tired.

    Older style hotel in St Petersburg Valeisky Island, pleasant staff and breakfast room and fair value for money.

    Stayed in May 2018

  • Reviewed: 25 January 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    It was a bit cold in the room. The hotel hall is too small and inconvenient to wait for colleagues.

    It is very convenient hotel for business trips. Quite, standard, with all what is needed. It is not far away from the city centre, but away from the busy streets.

    Stayed in January 2018

  • Reviewed: 11 September 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights

    The Marco Polo Hotel is simply and excellent place to stay during a visit to Saint Petersburg, whether for business or leisure. First of all, the staff are exceptionally courteous and professional, and they go out of their way to help you. From answering questions to arranging a taxi or excursions in the city, no request is too small or too big. The rooms are clean and comfortable and have all the amenities necessary for a comfortable stay. The breakfasts are excellent, with a good selection of cold and hot items every morning. Overall, an outstanding place to stay and a very good values for your money. I will definitely stay here again during my next visit or business trip.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room - clean but very basic, quite dated, no en suite coffee / tea facilities Noisy street - windows of my room were overlooking the street, felt like there was an industrial site across the road as trucks were coming, being unloaded and leaving all night long. Also quite noisy locals seem to like the hotel entrance as a meeting place, so there constantly were groups loudly chatting Breakfast - very poor, the only items I could eat were hard boiled eggs, cheese and bread. One fruit option, too salty omelette and bacon, packaged juices, one jam option, poor vegetables variety Disorganized and discoordinated staff - I informed reception of my arrival time, they didn't even turn on the air conditioner by then, I entered a very stuffy room. I asked them at 8 am to bring an iron and iron board by 16, nothing happened, had to ask them again

    Friendly staff, reasonable prices in mini bar

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Family with young children
    • Business Double or Twin Room
    • Stayed 4 nights

    The entrance from the hotel lobby to the rooms is a little bit strange. If you have problems with your legs, then better choose another hotel, because you have to walk upon stairs. There was a smell of fried food in the whole hotel, fortunately not in our room.

    Nice large room. Friendly staff. Excellent breakfast. Restaurants and supermarkets in the neighbourhood. Buses and metro nearby.

    Stayed in July 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 5 nights

    It was cold in the room and receptionist has provided me an extra electrical heater but it was still not enough to heat the entire room. I think it is not an issue in summer but be aware of that in winter! There was strange smell in the room that might originate from the carpet but I got used to it. Sometimes you can hear very well who is talking in the corridor. As I arrive at 1pm my room was not yet ready and had to wait 30 min.

    Good location close to many attractions and good restaurants as well as subway. Nice district with no crime. Good breakfast. Possible to invite friends to the room. It was nice to have bath robe and flip-flops. Late breakfast (up to 11am)

    Stayed in January 2017

  • Reviewed: 28 September 2017

    • Solo traveller
    • Twin Room
    • Stayed 5 nights

    nothing

    highly recommended

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Mosquitoes in the room

    Nice staff. Good price.

    Stayed in August 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    If the stuffs where more in good tempered

    Stayed in July 2017

  • Reviewed: 17 June 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    provide more food for breakfast at least

    small room and no much choice for breakfast

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Group
    • Business Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Thought it was a bit more in the center, the location wasn't that good.

    Good breakfast and very helpful staff.

    Stayed in June 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was delicious and very good value for money

    Stayed in May 2017

  • Reviewed: 6 January 2017

    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed mattress a bit too soft, huge pillows

    Super friendly stuff, cosy rooms, excellent breakfast

    Stayed in January 2017

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 18

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