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Reviews of Hotel Moyka 5 3 stars

Naberezhnaya reki Moyki, 5, Tsentralny district, 191186 Saint Petersburg, Russia

#440 of 1,054 hotels in Saint Petersburg

Guests' Choice

Review score

Based on 529 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    9

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Showing 1 - 34

  • Reviewed: 26 August 2018

    7.9
    Great location, decent hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator only goes to the fourth floor. If you stay above that, you must use the stairs. The breakfast was good but the room was so small that we almost always had to wait for a table. The room was fine but we have stayed in nicer rooms in the area.

    The location was really great for the price. Although we didn’t use it, each room has a sauna. The bathroom was nice, clean and large tub. The staff was helpful.

    Stayed in August 2018

  • Reviewed: 8 August 2018

    9.2
    The overall impression from hotel is positive
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    WiFi didn't work good in the room , only near the reception.

    It was comfortable small hotel in the center of the city. Tea and coffee we could drink in the room. The overall impression is positive.

    Stayed in August 2018

  • Reviewed: 27 July 2018

    9.2
    Location is excellent, almost all major sites in the walking...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    The hotel is a little bit worn out: carpeting, some furniture, small electrical cattle should be replaced

    Location is excellent, almost all major sites in the walking distance from the hotel. Very good breakfast. Reliable, reasonably priced transfer. Good Wi-Fi. The young ladies working at the reception desk (Nadezhda, Julia, Ekaterina, Xenia, Julia) extremely polite, friendly, efficient, ready and able to accommodate all our requests. Thank you very much!

    Stayed in July 2018

  • Reviewed: 26 February 2018

    8.8
    The location was good and the water-warmer is usefull...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms are little bit small. The breakfast is the same in every day, which is not too much type.

    The location was good and the water-warmer is usefull especially during the winter. :)

    Stayed in February 2018

  • Reviewed: 16 October 2017

    7.1
    Very central hotel, just walking distance from Winter palace, church and Nevsky Prospekt
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    Windows to the back yard and not very good ventilation. Some rooms have only roof windows that can`t be opened, then not too good ventilation either.

    Friendly and helpful staff, quiet area and a couple of good restaurants next door

    Stayed in October 2017

  • Reviewed: 2 October 2017

    8.3
    Very good location.
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 6 nights

    Problem with temperature in upper bedroom - It is too hot - no air circulation. Aircon is noisy and sleeping is not easy with aircon on. Problem with shower water temperature control - water temperature changed by itself while washing - be careful.

    Very good location. Jacuzzi and sauna in room. Helpfull staff

    Stayed in September 2017

  • Reviewed: 23 August 2017

    6.7
    Central place to stay, friendly personnel and clean rooms with wifi.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could have enjoyed fresh bread and buns in the breakfast . The cheese variety was pretty poor and the yolks of eggs had brown circles, like they were boiled too long. At night at some point somebody in the next room played music very loudly. The sound isolation coulx be better.

    Location was perfect. At breakfast the coffee was possible to prepare according to your own taste. Beautiful corridors and staircase.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    9.6
    Beautiful stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevator only goes from floor 1 to 4, which leaves out the ground floor, 5th and 6th: slight discomfort there.

    Prime location, we didn't even use public transportation other than traveling to Perergof. The hotel's staff is friendly and helpful, the room (suite) was spacious and comfortable.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    6.3
    Not for the faint hearted
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    1) The entrance to the hotel is situated within an inner courtyard and the outside gate is locked. Once you have figured out how to enter this is fine, but arriving from a long flight without this information it takes a while to figure out how to get in. 2) The reception lady was smoking outside the entrance and made me wait a good while for her after arriving via a night flight. 3) I had ordered a quiet room with a double bed (2 requests). I was given the a double room with the bed situated exactly adjacent to the back wall of the clanky elevator. When I requested a room change I was given a single bed as there was no other room available - for the same price of course. 4) Although there is an elevator - one must climb a flight of stairs to it and another (up or down) between the elevator to the rooms.

    I had two free days in St Petersburg between work projects. This hotel was booked for its location near the Hermitage and the location is indeed superb.

    Stayed in June 2017

  • Reviewed: 3 November 2016

    6.7
    Nice autumn holiday in St.-Petersburg
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Breakfast was really poor.One day lift was not working and water was off from 10.00 to 16.00.Cleaner left no toilet paper, had to ask separately for two times.Small room.Bedclothes is not changed every day.Poor quality slippers,broke down.

    Very good location.Quiet hotel.Clean rooms.Friendly staff.Champagne in the room because it was my birthday.Clean towels every day.

    Stayed in October 2016

  • Reviewed: 24 October 2016

    7.9
    cozy, quiet and short stay site
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    wifi does not work in the room, you had to go outside of it to connect. They could add some fruit and pastries at breakfast

    very good location, but the surroundings are under construction, all very safe and secure.They have an electric kettle for coffee, tea in the room

    Stayed in October 2016

  • Reviewed: 22 October 2018

    8.8
    Awesome location, great valur for the money!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Awesome location, great valur for the money!

    Stayed in October 2018

  • Reviewed: 17 September 2018

    7.1
    Location was very good.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast was ok but could be better.

    Location was very good.

    Stayed in September 2018

  • Reviewed: 15 July 2018

    9.6
    Location.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location...

    Stayed in July 2018

  • Reviewed: 3 July 2018

    9.6
    I stayed on the 6th floor - the wifi wasn't available...
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    I stayed on the 6th floor - the wifi wasn't available for half of the room - you have to stay close to the door or go out of your room

    Stayed in July 2018

  • Reviewed: 18 June 2018

    9.2
    Everything was great
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    There were only 2 outlets in the bedroom

    Everything was great

    Stayed in June 2018

  • Reviewed: 18 June 2018

    8.3
    Central position
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Central position

    Stayed in June 2018

  • Reviewed: 8 November 2017

    7.9
    Exelent location, good brekfast
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 7 nights

    Very helpful staff, very good location for walking around in the central city area.

    Stayed in October 2017

  • Reviewed: 4 October 2017

    8.8
    Great
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Ilocation is really good, reception people very helfull all the time

    Stayed in October 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 July 2015

    • Leisure trip
    • Couple

    breakfast was below the level you could expect for this kind of hotel.

    the location is very good, near the hermitage and walking distance from the center. The staff was very helpfull in providing information for our city trip.

  • Reviewed: 18 June 2015

    8.3
    perfect central location in beautiful surroundings, very...
    • Business trip
    • Solo traveller

    standard room is awfully small with two separate beds, which leave much to be desired

    perfect central location in beautiful surroundings, very good price/quality ratio, okey for sleeping if you intend to spend all the time out in the city

  • Reviewed: 1 May 2015

    7.1
    Quiet, attractive location;
    • Leisure trip
    • Couple

    Wi-fi range did not extend to our room; hot water only just warm; mediocre breakfast in cramped room while the sunny conservatory dining area remained closed; one teabag per day (and no coffee) supplied in room.

    Quiet, attractive location; extra space and sauna in suite rooms

  • Reviewed: 9 April 2015

    9.6
    Windows at the ceiling, great spa tub and sauna.
    • Leisure trip
    • Couple

    Some lamps didn't work, sauna had no manual at the room and its controls were not user friendly.

    Windows at the ceiling, great spa tub and sauna. Good breakfast, friendly people.

  • Reviewed: 24 May 2016

    6.7
    I liked the location because it was next to where I needed...
    • Business trip
    • Solo traveller

    Bed and breakfast was lacking quality.

    I liked the location because it was next to where I needed to be. Price was ok.

  • Reviewed: 3 May 2016

    6.3
    Location.
    • Business trip
    • Solo traveller

    Rooms size and service.

    Location.

  • Reviewed: 12 April 2016

    9.6
    I checked in my Birthday, the next day I found a birthday...
    • Group

    I checked in my Birthday, the next day I found a birthday wish and a gift in my room, these guys made my day... thanks Moyka 5 staff

  • Reviewed: 17 January 2016

    6.3
    Location
    • Leisure trip
    • Couple

    It's not fresh, breakfast, size and layout of room. The price is not equal.

    Location

  • Reviewed: 17 December 2015

    10
    Old-fashioned building with good soundproofing and stylish...
    • Business trip
    • Solo traveller

    Old-fashioned building with good soundproofing and stylish decor. Streets sounds wasn't heared at all. Healthy breakfast was also very enjoyable.

  • Reviewed: 15 September 2015

    8.8
    Very good access to attractions and to walking around the...
    • Leisure trip
    • Couple

    Room functional but rather small, breakfast unexciting

    Very good access to attractions and to walking around the city

  • Reviewed: 18 August 2015

    9.6
    Very Nice Choice in the Heart of the city.
    • Leisure trip
    • Couple

    Very Nice Choice in the Heart of the city. You get what you pay completely. Everyday there was cleaning of the room.

  • Reviewed: 5 July 2015

    • Leisure trip
    • Couple

    The breakfast is not good, adding some fresh fruits and more variety in pastry would make it better.

    The location is excellent for the price.

  • Reviewed: 8 June 2015

    8.3
    Location
    • Business trip
    • Solo traveller

    Breakfast

    Location

  • Reviewed: 4 June 2015

    8.8
    Location and pleasant staff.
    • Leisure trip
    • Group

    At breakfast they often did not fill up the water for the cooler or the coffee machine.

    Location and pleasant staff. Small and comfortable with wi-fi.

  • Reviewed: 28 May 2015

    7.9
    Location
    • Leisure trip
    • Group

    Breakfast

    Location Staff

There are also 12 reviews without text. These impact the overall review score.

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