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Reviews of Crowne Plaza Jeddah, an IHG Hotel 5 stars

Al Hamra District, Al Hamra, 21000 Jeddah, Saudi Arabia

#126 of 557 hotels in Jeddah

Guests' Choice

Review score

Based on 692 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 13 March 2024

    8.0
    Impressive and well located hotel at the price point.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    Good value hotel with excellent Japanese restaurant which was an unexpected surprise. Swimming pool and gym really good. Breakfast buffet excellent. Room a really good size and everything worked. Concierges super helpful.

    Stayed in March 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very narrow bathroom, basin mixer is very old & splash water everywhere

    Location, restaurant, comfort & cleanliness level

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Good overall, food options can be better
    • Business trip
    • Solo traveller
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Buffet can be better

    Overall good

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Very comfortable and centrally located option
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Hotel is very comfortable and located right beside the Corniche. Staff were very friendly and helpful. The rooms are large and well appointed. We only stayed for one night as we were transferring, but would definitely stay for longer.

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The internet

    The Internet was not good

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Conference week
    • Business trip
    • Solo traveller
    • Leisure King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No comments

    It was very close where I needed to be

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Certain aspects of the hotel a little dated and in need of updating Maybe offer à la carte for those that don't want buffet. Shower/bath space is very small. A few more English channels on TV

    Good location. Decent gym and Sauna Friendly and helpful staff

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Late to response

    Clean and location

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Outside no smoking area and no sitting area

    The food and staff

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Great breakfast , rooms need renovation especially the bathroom
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room bathrooms was very old and carpet did not feel clean

    Breakfast was very good

    Stayed in October 2023

  • Reviewed: 30 December 2023

    7.0
    Not a 5-start hotel
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Most of the time internet didn't work or work at a very low speed. Bathroom is like a 3-start hotel

    Bed was comfortable.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Generally good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Old / not renovating property, cracked tiles in the swimming pool , none sufficient seatings in the swimming pool area

    Location

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Perfect
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All is good

    So nice place

    Stayed in November 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good

    Stayed in October 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Business trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 6 nights

    There is always difficulties in parking your car. The parking is too small.

    The hotel is always very friendly and warm.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Thanks

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room view was bad

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Leisure Room - Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It's a shame that even though we paid for breakfast and dinner, we still have to pay extra for orange juice, and we're limited to just a cup of water.

    A good location

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Business trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is very expensive, even the members are not offered complementary bf, tv is not upgraded. I stayed in a cheaper hotel before with better facilities

    The room was neat and clean

    Stayed in November 2023

  • Reviewed: 29 September 2023

    8.0
    Met my expectations
    • Business trip
    • Group
    • King Leisure Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location for meetings

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Clean and very comfortable room. Superb bed and linen. Extremely caring and friendly staff

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn't like

    Room and facilities

    Stayed in August 2023

  • Reviewed: 31 August 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The freshener smell is annoying, very strong especially for someone allergic like me.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Leisure Room - Smoking
    • Stayed 4 nights

    The pool was not my preferred place as there is a lot of males around and not a woman to go in. So definitely I felt a bit shy to go in with my 2-piece bikini type of western culture.

    The food was exceptionally delicious with an array of different dishes to try. The room was very comfortable with also different type of pillows for the persone to choose depending on the hardness and I love to have a coffee machine in the room as I am not a person that takes breakfast just only coffee in the morning after waking up is sufficient for me.

    Stayed in August 2023

Showing 1 – 25

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