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Reviews of Swiss International Al Hamra Hotel 4 stars

King Khaled Street, 31431 Dammam, Saudi Arabia

#30 of 84 hotels in Dammam

Guests' Choice

Review score

Based on 269 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.1

  • Location

    7.3

  • Facilities

    7

  • Staff

    7.6

  • Value for money

    7

  • Free WiFi

    7.3

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Showing 1 - 56

  • Reviewed: 10 March 2018

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    I was hoping the room to be fitted with blackout curtains. Needed an outlet at my bedside to charge my devices. My room was opposite to the service equipment room/ closet and it was noisy.

    I paid at the time of check out, no credit card or prepayment was required. The staff were professional. The location was great. The room was clean, comfy and elegant.

    Stayed in March 2018

  • Reviewed: 17 January 2018

    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We book three days , but my job finish in two days . But they don’t refund my one day hotel rent , I think this is cheating to the valuable customer. We are not expected Next time we will not choose this hotel and my friends and company . Thanks

    Stayed in January 2018

  • Reviewed: 25 October 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    Resaurant is a bit too expensive. Good for a party and few persons in a group but not too convenient for the single travellor.

    Very near to the Business district, or market. This hotel has the Chinese restaurant.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The internet service was very bad. It was disconnecting again and again like every minute that’s why I had to use my person cellular data.

    I like everything specially breakfast.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    While I booking, it was saying the breakfast is included. However, whence I arrived the receptionist told me the breakfast ain’t included!!! So I had to pay more to get the breakfast included!

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Business trip
    • Group
    • Classic Single Room
    • Stayed 1 night

    Smallest Bed ever in a hotel, its for a 5 year old only. Worst Reception Guys ever, very rude and unfriendly. Worst Toilet seats. No Shower handle. Phone not working, reception not answering. Don't waste your money here..

    Just the location in the main city. Breakfast was ok but no Croissant and bread varieties.

    Stayed in September 2017

  • Reviewed: 16 April 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    They are telling Italian restaurant is available. But in fact, Interntional and Chinese only. Chinese restaurant is very dark as all family area is just beside the window and no light come in. Very famoius Chinese restaurant in the town but the quality got down. Perhaps, Shef might be changed.

    Gym in highest floor is nice.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Rennovation seems to be a must to make external appearance to meet star hotel standard. Suggest to provide room with common requirement such as tooth brush, Bathroom chappel, Iron box and shaving kit.

    staffs were courteous. Inside environment seems to be OK.

    Stayed in April 2017

  • Reviewed: 1 March 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Annoying when I comes to the check out, they call before the check out time, It is Kinda harassing.

    The breakfast Is a pretty good, I come here a lot specially when they including the breakfast in the price, good value.

    Stayed in February 2017

  • Reviewed: 27 January 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Facility was old. Bedsheets and pillows were old.

    Breakfast was good with many options but the facility was old and the bedsheets and pullows were old too

    Stayed in January 2017

  • Reviewed: 26 April 2018

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Hotel Staff, no proper coordination with bookings.

    Location

    Stayed in April 2018

  • Reviewed: 27 March 2018

    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms

    Everything else

    Stayed in March 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    Gym was closed.

    The quality of breakfast and room service was better before when operated by Golden Tulip.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Food quality and good Staff cooperation

    Stayed in February 2018

  • Reviewed: 9 March 2018

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing stuff in the mini bar.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • Business trip
    • Group
    • Diplomatic Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast, cleanness....

    Location...

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    Comfort of the bed was memorable.

    Stayed in February 2018

  • Reviewed: 16 February 2018

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wife is too slow

    Staff is extremely helpful

    Stayed in February 2018

  • Reviewed: 29 January 2018

    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 2 nights

    light inside the room was not enough and room size .

    It is quit good ,not that fancy .

    Stayed in January 2018

  • Reviewed: 13 January 2018

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Room, Bathroom, towels , blankets, bed sheets and pillows were old and smelly

    Stayed in December 2017

  • Reviewed: 9 January 2018

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    wifi, couldnt even open google page

    nothing much

    Stayed in January 2018

  • Reviewed: 29 December 2017

    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Location from center

    Stayed in December 2017

  • Reviewed: 22 December 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi speed need to update

    Stayed in December 2017

  • Reviewed: 16 December 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was somewhere above kitchen of the restaurant so I got some smell of the food all the times.

    Stayed in December 2017

  • Reviewed: 15 December 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    It’s dirty, noisy, the worst hotel to stay and don’t deserve even 1 star hotel

    Nothing

    Stayed in December 2017

  • Reviewed: 26 November 2017

    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    As above

    Nothing

    Stayed in November 2017

  • Reviewed: 19 November 2017

    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 2 nights

    If the request for early check-in is granted, time should be specified what time the guest can arrive in the property.

    Stayed in November 2017

  • Reviewed: 15 November 2017

    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night

    location

    Staff good helpful , nice sauna & steam bath arrangement .

    Stayed in November 2017

  • Reviewed: 2 November 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights

    chinese food is too authentic.

    room is very clean.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights

    Cant think of anything negative. Everything was perfect!!

    Everything was perfect! Breakfast was great fit for a king!!

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night

    Nothing!

    Room was clean, lovely really, and it had a bathtub (which is rare in Saudi).

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Painting

    Accessible

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Good stay with nice breakfast.

    Stayed in September 2017

  • Reviewed: 16 October 2017

    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 3 nights

    Liked everything.

    Everything perfect!! Breakfast fit for a king!!!

    Stayed in October 2017

  • Reviewed: 15 September 2017

    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing I can think about it.

    Hotel is located in the heart of the city and an easy access to the city center. Good for business travel.

    Stayed in August 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Poor view and poor facades

    Facility clean

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything , no honesty , what you see in the ad is different than what you get in the hotel

    Nothing

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room size is small.

    Staff is good. Breakfast is good.

    Stayed in August 2017

  • Reviewed: 22 August 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    water was too hot to shower

    Stayed in August 2017

  • Reviewed: 30 June 2017

    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    cooker

    labna

    Stayed in June 2017

  • Reviewed: 14 June 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was too small

    Television service was poor and even technician was unable to repair.

    Stayed in June 2017

  • Reviewed: 28 April 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room is very old and needs renovation

    Stayed in April 2017

  • Reviewed: 12 April 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights

    no complaints

    everything is good

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I will never come to this place on my life

    The location is so bed. It is not have the value of the money in it.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing , it's a great hotel

    Every thing was great,

    Stayed in April 2017

  • Reviewed: 4 April 2017

    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    facility is not good,especially the bed sheet,to my suprise,its not smooth,many small balls on it,my god,terrible

    staff is helpful

    Stayed in April 2017

  • Reviewed: 10 March 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Bed was very comfortable...pillow was good.

    Stayed in March 2017

  • Reviewed: 7 March 2017

    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Smells of cigarettes

    Stayed in February 2017

  • Reviewed: 13 February 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    some noise

    cleanliness

    Stayed in February 2017

  • Reviewed: 2 February 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Affordable price for good hotel. :)

    Stayed in February 2017

  • Reviewed: 2 February 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    I asked for non smoking room but got smoking room. There was really bad smell of cigarettes.

    Breakfast was good.

    Stayed in February 2017

  • Reviewed: 28 January 2017

    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was freezing and they couldn't fix it. Breakfast was poor

    The front staff are great

    Stayed in January 2017

  • Reviewed: 28 January 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room decoration Lighting of the room TV screen size was small Room has no view

    Food quality and diversity Staff cooperation

    Stayed in January 2017

  • Reviewed: 20 January 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small even for a Single Occupancy.

    Breakfast was good. Comfortable bed.

    Stayed in January 2017

  • Reviewed: 19 January 2017

    • Business trip
    • Group
    • Classic Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Tobacco smill everywhere between rooms. Furniture is bit old Only LCD TV with low quality images Bad wifi

    staff are very friendly Good breakfast

    Stayed in January 2017

  • Reviewed: 13 January 2017

    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    For what I paid it was great

    Stayed in January 2017

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