king Faisal east street, 31952 Al Jubail, Saudi Arabia
#19 of 37 hotels in Al Jubail
Guests' ChoiceBased on 90 hotel reviews
7.7Cleanliness
8.1
Comfort
8.3
Location
8.3
Facilities
7.6
Staff
8.6
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 20 April 2024
Waleed
QatarThe matters wasn't comfort, the wall and the roof wasn't clean
Location and the room size is big
Stayed in April 2024
Reviewed: 16 April 2024
Lachmidear
United Arab EmiratesFor some reason there was issue on the RFID access card (in most cases) later on we figure it out how to handle it. We struggle a little bit and it's manageable though. No breakfast is available in the hotel.
The hotel is very close to beach where we can stroll around in the morning and evening. A nearby outdoor coffee shop is also available perfect for the cold weather. Location is also close to park, restaurants and groceries.
Stayed in April 2024
Reviewed: 24 November 2023
Christian
South AfricaBathroom, especially shower way too small. Such large and spacious room but bathroom small and shower uncomfortable.
Stayed in November 2023
Reviewed: 14 October 2023
Atif
Saudi ArabiaNo supermrkets near the property.
Location is nice, just front of Jubail beach. you will get sea view from your room.
Stayed in September 2023
Reviewed: 1 October 2023
Darwin
Saudi ArabiaNothing
Fronting the beach. Relaxing.. and the staff are hospitable.
Stayed in September 2023
Reviewed: 22 June 2023
Azmal
Saudi ArabiaI had a wonderful stay at Mena Hotel Al Jubail! The staff was friendly and helpful, the room was spacious and clean, and the location was convenient for exploring the city. I would highly recommend this hotel to anyone visiting Al Jubail!
Stayed in June 2023
Reviewed: 11 June 2023
Zaighum
Saudi ArabiaSlightly over priced
Staff was friendly The location was easy to find Free Parking was available Seaview on Executive Room
Stayed in June 2023
Reviewed: 11 May 2023
Mohammad
Saudi Arabiabreakfast to be included
Stayed in March 2023
Reviewed: 26 April 2023
Sarah
Saudi ArabiaThe pool is not open when we went there and they never serve breakfast during the time of oir stay.
The room is spacious. The staffs are accomodating.
Stayed in April 2023
Reviewed: 26 April 2023
Maria
PhilippinesWe were not able to use the pool. We keep on asking about the pool but they don't update us.
Location was good, beach is literally infront of the hotel.
Stayed in April 2023
Reviewed: 10 March 2023
Haytham
Saudi Arabiafew parking slots
clean and wide rooms
Stayed in March 2023
Reviewed: 19 May 2021
Sherief
Saudi Arabiano parking swimming pool is very small
location
Stayed in May 2021
Reviewed: 28 February 2024
Arshi
Saudi ArabiaVery congested bathrooms
Very congested bathrooms
Stayed in February 2024
Reviewed: 18 November 2023
Wael
Saudi ArabiaThe bed is really hard!
Nothing special
Stayed in November 2023
Reviewed: 8 September 2023
Ahmed
GermanyThe staff at the reception were truly exceptional!! especially Mr. Khaled & Mohamad !!! I felt really very comfortable. The rooms, the services.. I recommend this hotel to everyone
Stayed in September 2023
Reviewed: 22 July 2023
Majed
Saudi Arabianothing
clean and safe
Stayed in July 2023
Reviewed: 11 June 2023
Fahad_bousbait
Saudi ArabiaNothing
Excellent choice for business trips or short duration
Stayed in June 2023
Reviewed: 28 May 2023
Turki
Saudi Arabiastaff and booking mangment
price
Stayed in May 2023
Reviewed: 29 April 2023
Ananda
Saudi ArabiaThere was no Restaurant facilities. AC was poorly maintained and water was dripping out of it.
Location only. The Hotel has to go a long way for customer satisfaction.
Stayed in April 2023
Reviewed: 20 March 2023
Grace
United Arab Emiratesfacilities. The access card kept failing.
The view of the sea from our window
Stayed in March 2023
Reviewed: 2 February 2023
Muhammed
United Arab EmiratesDusty feel in the rooms. No window for the rooms and no air passage.
Stayed in February 2023
Reviewed: 25 January 2023
Andreas
GermanyThere was no option to switch of the light at the entrance of the room.
Stayed in January 2023
Reviewed: 14 July 2021
Bijo
Saudi ArabiaIt was very untidy... room was not cleaned properly Curtains of the panoramic room were dirty.. I was afraid of my kid getting some allergy while touching them... No hospitality by the male receptionist when we reached there...
Only Panoramic room view was good...
Stayed in May 2021
Reviewed: 17 May 2021
Zeeshan
Saudi ArabiaThe room allocation system, people had to wait. Staff wasn't saying their that they are preparing room, instead they were giving petty excuses like , i couldn't find your name , asking stupid questions what is your room type. There are a thousand ways to improve the guest experience if the management wamts it so. People travel to this city for overnight stay n spending rest of time at beach n outdoor. But they don't give value to your time. I arrived at 3 pm which is normal check in time. But until 5 pm i wasn't made clear about the room situation, i got fed up and left for the beach. But if they had communicated to me at 3 pm or earlier that there is a delay i could have utilized that time somewhere else. And the level of their courtesy , next day they called around 11.30 am for 12 o clock check out whereas the agreed checkout time was 1.30 pm Overall lots of frustration n leisure mood was ruined. Next surprise was breakfast, i had already paid extra for room n breakfast, but it turned out that they sent breakfast to everyone in their rooms. Breakfast was foul madame n arabic break with boiled egg , 1 nugget , 1 hash brown , 1 hot dog ,couple of cucumbers n tomato cut with olive. There was no jiuce or water included. If thd breakfast is not at restaurant with the variety then i would like to go out n do breakfast of my own choice.
Nothing special , sea view was good. Jubail mall was near. Parking on main road was free
Stayed in May 2021
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