I like the location and many restaurants are nearby

Stayed in September 2025

Nothing, really. An old place but maintained with great effort.

Nice location and great value for money. Very polite and helpful staff. The hotel was comfortable too. I also chose it because of the 2pm check out time. Will stay again.

Stayed in September 2025

I will re-book when I need.

Staff were very cooperative especially the women sitting on reception was very polite and friendly. Being a Saudi National, she has a very good manner.

Stayed in August 2025

Shortage in Kitchen stuff but receptionists were cooperative to cover the shortagereally

I would like to thank the manager and all receptionists

Stayed in August 2025

NA

Location and cleaniness

Stayed in June 2025

Two issues faced, one was despite prior information of our arrival the apartments were not ready for the check in. It took almost 45 minutes to check in, the ground floor maintenance work was mentioned in summary of hotel and it was same.

The apartment was very spacious, amazing design and the cost very reasonable with respect to the room

Stayed in July 2025

excellent staff especially Lujain, she was very professional and very cooperative , strong recommendation

Stayed in June 2025

.

Clean with all the facilities like home

Stayed in June 2025

location , cleanliness and rooms were perfect and comfortable

Stayed in June 2025

No any major concerns

Spacious and perfect location in the middle of the city

Stayed in June 2025

Nothing as such

Lujain has been very supportive, took good care as it should have been.

Stayed in May 2025

WC seat should not be located along the wash basin which is not comfortable and obstructed by wash basin.

Stayed in May 2025

the room service was a little slow

the rooms were clean and the kitchen had all the accessories

Stayed in May 2025

twin bed , solo traveller should get king bed

Location is good

Stayed in May 2025

The smell in the bathrooms, it was disgusting. And the cleaning wasn’t that good.

I really like the design of the whole apartment. Along with size of bedroom, bathrooms and the living room, it was large and comfortable.

Stayed in May 2025

Very good

Very good

Stayed in February 2025

No towels in the room but that’s minor, it’s being renovated at the moment but work will finish soon

Location is very close to Jedda airport and Jedda train station is 10 mins away, got all the food shops close by as well like McDonald’s, Albaik, shopping centre across the road as well, they are more like apartments but it was comfortable and the A/c works

Stayed in April 2025

Cleanliness

Stayed in March 2025

sitting area in lobby should be improved

Good value for money

Stayed in March 2025

The room was fair, with a small living room; however, our worst nightmare was the bed, which contained bugs. Our baby woke up with swollen eyes and ears after being bitten by them, and my wife's and my legs were itchy and swollen as well. I wish management would take the right decisions to remedy this issue, since it is obvious they spent money to renovate the facility, and such things may degrade the guest experience and the overall hotel review.

Stayed in February 2025

Limited services and the room was not ready upon arrival due to missing towels, water, tea, and coffee and TV was not clear however I requested that upon arrival and their response was prompt but the TV was not fixed. My advice is to inspect all arrival rooms before their arrival to ensure they're ready and up to the standard to avoid such issues and negative comments.

The staff are polite and helpful however they don't have much power since they keep saying for every action as per management, however, with the absence of management It'll not be easy to communicate or even convey the message hence I advise management to be involved and give power to the staff to avoid future conflicts and lost of business

Stayed in February 2025

It is closely located to the airport and in a lively environment with shops around

Stayed in February 2025

Bathroom quality, below average. Not warm water, water pressure very low. Naked cables, missing one door of the shower cabin, lamp near the mirror broken. Fridge in the kitchen was off when we arrived. Unfortunately we find out that it was off next morning, when all the food was already bad. Additionally setup of the equipment in the bedroom and living room, very poor. For example A/C above the mirror and desk, when it started to leak, my wallet got wet.

Location, room size.

Stayed in February 2025

Charges were the same as nearby hotels but no room amenities like tea, coffee and water bottles even.

Location, cleanliness and minimalist interior design.

Stayed in August 2025