Khaled Bin El Waleed Road, 21411 Medina, Saudi Arabia
#46 of 224 hotels in Medina
Guests' ChoiceBased on 859 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.2
Facilities
8.4
Staff
8.7
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: April 16, 2024
Tahir
Saudi ArabiaBreakfast
Rooms were comfortable and clean.
Stayed in April 2024
Reviewed: April 1, 2024
Firas
Saudi Arabia1- The bed's mattress needs to be maintained or replaced. it's curved and not suitable for comfortable sleeping. 2- The TV is so old and with very limited channels. (not compatible with 5 stars hotel).
Great location. Exceptional room cleanliness. Very quiet. Good food quality. Large car parking.
Stayed in March 2024
Reviewed: March 12, 2024
Abdullah
Saudi ArabiaPrice a little bit high but one of the best hotel
Nice hotel
Stayed in January 2024
Reviewed: March 12, 2024
Saud
Saudi ArabiaRoom cleaning service was slow. Laundry service was not up to expectations. The hallway on my floor had a disturbing paint smell.
The hotel is a good choice overall, with a luxurious building and a large, comfortable lobby with various seating options. There is an excellent cafe in the lobby
Stayed in March 2024
Reviewed: March 8, 2024
Muslim
Saudi ArabiaOld furniture Coffee machine in the room not working Air conditioning very old
Receptionist were the best on all shift Very cooperative
Stayed in March 2024
Reviewed: March 3, 2024
Yahya
Saudi ArabiaComfortable
Stayed in January 2024
Reviewed: March 2, 2024
Alaaeldin
Saudi ArabiaLittle old bathroom utilities , small old 32 TV , limited dinner menu
Cleanliness, helpful good staff ,
Stayed in March 2024
Reviewed: February 25, 2024
Ahmad
Saudi ArabiaClean facilities
Stayed in February 2024
Reviewed: February 6, 2024
Assad
JordanBathtub stopper was stuck or broken.
Quiet. Very comfortable and friendly staff. Old Hotel but very well maintained
Stayed in February 2024
Reviewed: February 1, 2024
Tamer
QatarThe room was very clean and quite. the location is a little bit far from Haram but there is a bus. Staff was very friendly and helpful
Stayed in December 2023
Reviewed: January 17, 2024
Stefan
GermanyBreakfast price of 90 SAR (22 euro) is way too much for that what is offered
Reception very friendly Large rooms
Stayed in January 2024
Reviewed: January 15, 2024
Khalid
Saudi ArabiaFar away
Classic
Stayed in January 2024
Reviewed: January 14, 2024
Mutia
QatarLocation is bad, nothing to do.
The shuttle service is very nice and always on time, we originally had old smoking room but we upgraded to newer room.
Stayed in December 2023
Reviewed: January 7, 2024
Mohammed
Saudi ArabiaI was unfortunately disappointed with the breakfast buffet. The selection was limited, with mostly cold or unappetizing options. Additionally, the service during peak hours was slow and overwhelmed. I believe expanding the menu with fresh, hot items and addressing service bottlenecks at busy times would significantly improve the breakfast experience for guests.
Stayed in December 2023
Reviewed: January 6, 2024
Sadiq
Saudi ArabiaPrice. Internet speed.
Room service
Stayed in December 2023
Reviewed: January 3, 2024
Majed
United KingdomA bit dated
Very quiet and shuttle is efficient
Stayed in December 2023
Reviewed: December 31, 2023
Shiraz
Saudi ArabiaBreakfast for SAR 92 per person is not at all value for money. Very limited variety. Some of the staff attitude was not pleasant.
Room size was good. Clean. Haram shuttle was good
Stayed in December 2023
Reviewed: December 26, 2023
Aalia
IndiaDistance from Haram
Beautiful and big
Stayed in December 2023
Reviewed: December 25, 2023
Bosultan
United Arab EmiratesThe location.
The comfortable.
Stayed in December 2023
Reviewed: December 9, 2023
Ahmad
Saudi ArabiaOld style, receptionists didn't bother to smile and just wanted to finish checkout, room service were not keen to help or explian the menu and just wanted to get the order, asked for a common thing with the beverage but didn't care to offer, key cards are so sensitive and cumbersome, room TV screen size was a joke, with most channels catering for one Arab nationality with poor variety. Basic services for a high price.
Clean, some staff were curteous
Stayed in November 2023
Reviewed: November 10, 2023
Sana
Saudi ArabiaThe location
The over all stay was good
Stayed in November 2023
Reviewed: October 28, 2023
Osama
Saudi ArabiaFurniture needs some renovation
Location is a white area , food , staff and nice garden , good size room
Stayed in August 2023
Reviewed: October 20, 2023
Mohammed
Saudi ArabiaLocation
It has to be renovated & renewed.
Stayed in October 2023
Reviewed: September 25, 2023
Suhail
Saudi ArabiaStaff is very good specially raneen and mutaz the duty manager very 👍 good
Stayed in September 2023
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