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Reviews of Signature Al Khobar Hotel 3 stars

King Fahd Bin Abdul Aziz Highway, Beside Al Khobar Mall, Golden Belt Region, 21411 Al Khobar, Saudi Arabia

#118 of 178 hotels in Al Khobar

Guests' Choice

Review score

Based on 362 hotel reviews

7.2

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    7.8

  • Value for money

    6.8

  • Free WiFi

    6.9

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Showing 1 - 69

  • Reviewed: 30 September 2018

    7.9
    Fairly it was good and affordable
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The room needs more improvement and modification. The rooms are quite smelly. The breakfast has less varieties and limited.

    I was given a room upgrade by the reception staff from Standard to Junior Suite room.

    Stayed in September 2018

  • Reviewed: 25 September 2018

    3.8
    Worest stay in Khobar
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Old, broken furniture. No bed side lamp. No glass inside the microve so u can put things and use. Curtains not function so I have to close light as all street will see us. Bed room master with very small bathroom and near to the door, very noisy.

    Only house keeping is real good service.

    Stayed in September 2018

  • Reviewed: 25 September 2018

    6.3
    Needs improvement
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The rooms had a strange smell. The housekeeping never answer the phone and so we always need to call the reception. The housekeeping didn't provide shower caps. The breakfast buffet was not good enough. First day there were three types of potato dishes, loads of cheese and some breads. Not value for money. Also the cuisine clashed with each other. The door keys keep malfunctioning.

    Location. Receptionists were great.

    Stayed in September 2018

  • Reviewed: 3 September 2018

    5.8
    Location & Breakfast
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Cracks in kitchen table, cracks in glass door of cabint, spots of paint in the ceiling, not updated furniture, lack of maintenance

    Location & Breakfast

    Stayed in September 2018

  • Reviewed: 24 June 2018

    2.9
    Accessible location
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are old, the furniture is old, uncomfortable bedding. The water pipes are rusty and makes a loud noise whenever used. The wooden floor is creaky and broken at places, the closet doors are hanging loose. The staff is rude and inconsiderate. The internet is slow and unusable, you can hear the tv and chatter in other rooms around you. All in all, an awful experience and I wouldn't stay here ever again, even for free.

    Accessible location

    Stayed in June 2018

  • Reviewed: 26 April 2018

    8.3
    Signature.
    • Business trip
    • Group
    • Executive Suite
    • Stayed 2 nights

    everything are awesome there's some problem but it's not big deal but the place are good breakfast are awesome I recommend to everyone visit it you'll love it.

    Stayed in April 2018

  • Reviewed: 4 February 2018

    6.7
    Right location and reasonable to spend time for rest only nothing recreational
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not having electricity ports for chargers, washroom handshower pipe was too short to be used to rinse. No minibar fridge was empty

    It’s location and the spacious room.

    Stayed in February 2018

  • Reviewed: 28 December 2017

    5.8
    Location
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The food smell damaged the facility and tide you to enjoy the good facility in the lobby ... they should install exhaust fans or to do proper maintenance

    Location

    Stayed in December 2017

  • Reviewed: 1 November 2017

    5.0
    It's functional as a business hotel but forgettable and better newer alternatives are available
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Lobby is heavily perfumed, for me it meant alergies and sneezing any time I had to pass through it. The place itself is quite tired. The rooms are a good size and everything worked it just is a bit worn out and not that comfortable. The place in general seems to be focused more on weddings at the weekend and small business get togethers using their meeting and banquet halls.

    Stayed in October 2017

  • Reviewed: 6 July 2017

    2.5
    Did not like
    • Group
    • Twin Room
    • Stayed 1 night

    Very old furniture, dirty buffet, dirty food dirty waiters, lazy staff, no one to cook the eggs on the chef's table, dirty tables, the chairs are too short for the table. Dead hotel.

    Stayed in July 2017

  • Reviewed: 1 July 2017

    3.3
    Worst hotel ever
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Its not a hotel ! Barely a motel ! I waited for more than 10 minutes for someone to help me pickup my luggage from the care with no luck.. i had to get them up myself I booked a family suit which is supposed to accommodate 5 adults only to find there are only two towels and two cups in the suit ! I kept calling all night to get them and they sent me another two towels after 5 hours.. no cups ! U have a kitchen with no utilities at all .. no plates .. not even a single spoon .. i asked them to provide some but I didn't get anything Bed mattresses and pillows are super hard.. the separate living room sofa kept shedding feathers .. furniture is old and outdated Last but not least.. wifi sucks ! It connects for barely 30 seconds and goes off again Worst hotel experience ever

    Nothing

    Stayed in June 2017

  • Reviewed: 19 May 2017

    10
    Hotel staff is very coopertaive.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights

    Hotel location was excellent.Everything you can access near the hotel.

    Everything is better in this hotel like transport & near the Al Khobar mall. Breakfast items must be increase same as Asian Hotels.

    Stayed in May 2017

  • Reviewed: 11 May 2017

    7.1
    Convenient location, Value for money, Good staff
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Wi-fi network fluctuates especially in the bigger rooms (suites). Took a bit of time to get through to house keeping and room service. But once they received my request they were quick to action it.

    Location is great and the hotel is good for work travelers. The staff is very friendly and supportive. There was an issue with my booking but they upgraded me to the suite for free.

    Stayed in May 2017

  • Reviewed: 4 May 2017

    7.9
    Fantastic location, Ideal for work travelers
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    The pillows were very hard and uncomfortable. Bed linen and pillow covers weren't clean. Very limited English channels on TV.

    The staff is very friendly. room service is prompt and quick. Rooms are of good size. The internet was good and the location is fantastic.

    Stayed in May 2017

  • Reviewed: 6 April 2017

    8.3
    value for money
    • Business trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    The wifi speed and connection was very bad plus the TV channels and very boring

    The staff very friendly and especially the restaurant manager he is best man in this hotel

    Stayed in April 2017

  • Reviewed: 12 February 2017

    7.1
    Location is very good
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    They do not have a lot of varieties in breakfast and they need to add more items, there was a problem with parking and no organizing, you can see people has double parking and they did not park properly, also there was activity or a show and people close the main entrance to the hotel on the high way without make any notice before and you have to enter from the back.

    Location is very good

    Stayed in February 2017

  • Reviewed: 10 December 2016

    10
    This hotel name was Tulip inn and changed recently to Khobar...
    • Business trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The room furniture and decoration is clean and nice but old fashioned.

    This hotel name was Tulip inn and changed recently to Khobar Signature. The most I liked was the value for the money. Also, the staff are well trained and you will find them always serve you with a big smile.

    Stayed in November 2016

  • Reviewed: 19 October 2018

    10
    I had a good trip
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing

    It was so clean,, and great stuff

    Stayed in October 2018

  • Reviewed: 19 October 2018

    6.3
    Toilet and plumbing needs work
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet and plumbing needs work

    Stayed in October 2018

  • Reviewed: 28 September 2018

    8.8
    Good Value versus Money
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good Value versus Money

    Stayed in September 2018

  • Reviewed: 14 September 2018

    10
    Quite , clean and affordable hotel
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom need maintenance

    Reception was very hospitable and they upgraded my reservation for free

    Stayed in September 2018

  • Reviewed: 26 August 2018

    2.9
    Nothing
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Every thing was below normal hotel average

    Nothing

    Stayed in August 2018

  • Reviewed: 19 May 2018

    5.8
    I’m not happy at all
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Please let some body to check in apartment number 220 !!!!!!!!!!!!!!!!!!!

    Location only .l

    Stayed in May 2018

  • Reviewed: 4 May 2018

    8.3
    The car parking
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast has no good selection

    The car parking

    Stayed in May 2018

  • Reviewed: 19 March 2018

    8.8
    Good for Business travel
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Narrow corridor to room

    Spacious hotel

    Stayed in March 2018

  • Reviewed: 12 March 2018

    7.1
    Looks as 3 stars hotels
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There food

    Need upgrade their coffee shop and other waiting area facilities

    Stayed in March 2018

  • Reviewed: 4 March 2018

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The parking lot

    breakfast

    Stayed in March 2018

  • Reviewed: 18 February 2018

    3.8
    Short and miserable.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Poor ventilation. The hallway smelled of whatever was cooking. Like an old apartment building.

    Stayed in January 2018

  • Reviewed: 28 January 2018

    7.9
    Good value, pleasant helpful staff.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Close to Mall to get food & shop to pass time.

    Good breakfast in morning, easy to check in.

    Stayed in January 2018

  • Reviewed: 26 January 2018

    7.5
    Services
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Food

    Services

    Stayed in January 2018

  • Reviewed: 18 January 2018

    9.2
    Mostly great
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is really bad , don't take anything to eat from here

    Mostly great

    Stayed in January 2018

  • Reviewed: 16 December 2017

    7.1
    Large rooms
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Large rooms

    Stayed in December 2017

  • Reviewed: 30 November 2017

    6.3
    Big & Comfortable room.
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    House keeping was poor. Room cleaning was not done as per the requested timings.

    Big & Comfortable room.

    Stayed in November 2017

  • Reviewed: 31 October 2017

    9.2
    I like this hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    During the breakfast there ware no one do the service like before

    Hotel always quite and comfortable

    Stayed in October 2017

  • Reviewed: 29 October 2017

    7.5
    The breakfast buffet was average.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet was average.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    9.2
    The room size is good.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The dinner selections are not good.

    The room size is good.

    Stayed in October 2017

  • Reviewed: 24 September 2017

    8.8
    Comfort stay in Reasonable price
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night

    parking and Entry Exit.

    Staff,Facilities

    Stayed in September 2017

  • Reviewed: 20 September 2017

    5.4
    the location & breakfast
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    the room arrangement . TV in the living room not worning. the rooms have too many sun light not well curtained.

    the location & breakfast

    Stayed in September 2017

  • Reviewed: 5 September 2017

    5.8
    No good.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Towel are okd and with bad smell. Nothing in the freds to eat. TV is not working well.

    the location.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    8.8
    Comforatble. Keep up the good work.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The breakfast served was nice. Our stay was good. The Wi-Fi was excellent. Excellent staff.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    9.6
    Good hotel, highly recommended
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    None.

    Staff, room size.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    7.1
    I like the location, room price
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the food

    I like the location, room price

    Stayed in August 2017

  • Reviewed: 14 August 2017

    3.3
    The worse in my life
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Room was so dirty Linnie looks never cleaned Smiley Towels was brown so stiff from lack of cleaning I will never book this hotel

    Stayed in August 2017

  • Reviewed: 10 August 2017

    4.2
    Nothing
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Blankets and towels were very dirty

    Nothing

    Stayed in July 2017

  • Reviewed: 1 August 2017

    2.9
    The room smell was dirty and not comfortable
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The room smell was dirty and not comfortable

    Stayed in July 2017

  • Reviewed: 19 July 2017

    9.2
    The cleanliness and the ambience
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool timings

    The cleanliness and the ambience

    Stayed in July 2017

  • Reviewed: 14 June 2017

    8.8
    Value for Money
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    7th floor has cooling issues

    The reception team especially Mr. David from Kenya.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    7.9
    Very good place
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and staff

    Stayed in May 2017

  • Reviewed: 21 May 2017

    8.3
    Tried to use the locker to secure my belongings,...
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Tried to use the locker to secure my belongings, unfortunately was not working and didn't have the time to call to fix it

    Stayed in May 2017

  • Reviewed: 7 May 2017

    8.3
    Overall a comfortable stay
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Room had an unpleasant smell. Reported to staff

    Location wise very good

    Stayed in May 2017

  • Reviewed: 24 April 2017

    7.1
    Value for money, location
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    the breakfast buffet, food varieties, so crowded

    Value for money, location

    Stayed in April 2017

  • Reviewed: 5 April 2017

    7.5
    Nice Hotel for Business and Family trips and a friendly atmosphere creates an ambiance of comfort.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    A more quicker response from the front desk team

    The facilities were good

    Stayed in April 2017

  • Reviewed: 9 February 2017

    7.5
    Smart & comfortable hotel especially for business travellers.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast has limited variety and weak wifi connection.

    Breakfast was avg. Room was confortable. Service was excellent.

    Stayed in February 2017

  • Reviewed: 28 January 2017

    7.5
    good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    wc.. you have to make it more new.

    silently..

    Stayed in January 2017

  • Reviewed: 13 January 2017

    10
    Friendly staff, calm, rich breakfast, fast service.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Lightning of the room is weak and dull. Increase TV channels and improve the gym.

    Friendly staff, calm, rich breakfast, fast service.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    5.4
    Location & car parking
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor facility with old stuff. Breakfast is very simple

    Location & car parking

    Stayed in January 2017

  • Reviewed: 28 December 2016

    9.0
    business center
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    business center incomplete and the laundry is working from 8.30 to 9 am but I Add additional night !!!

    Stayed in December 2016

  • Reviewed: 8 December 2016

    7.1
    Some rooms at road side are too nosy
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Some rooms at road side are too nosy

    Stayed in November 2016

  • Reviewed: 13 November 2016

    10
    every things, thank you
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights

    nothing

    every things, thank you

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 April 2016

    6.7
    - The hotel is next to the conferences/events building.
    • Business trip
    • Family with older children

    - The reception staff tried to fool us by downgrading the reservation to a single room instead of my original junior suite for the price of the suite. - The reception staff called our suite late at night to ask us to leave the next day. - The reception staff reported to the site that we did not show-up. Yes we arrived late, but we showed up, and they even called us to confirm... - Room service was overpriced given the taste of the food. - The washroom floor in the events building had a pool of water not regularly cleaned.

    - The hotel is next to the conferences/events building. - The junior suite was amazing given the price. - Other than the reception staff, they were all nice and helpful.

  • Reviewed: 28 March 2016

    7.5
    location of the hotel.
    • Leisure trip
    • Family with older children

    the location of prayer room. it was not marked, which made it very difficult to find. its door was half blocked by a cabinet.

    location of the hotel. access to the hotel. the lobby.

  • Reviewed: 11 February 2016

    4.2
    Location.
    • Business trip
    • Solo traveller

    Bathroom, Water quality, Poor Telecommunications, Poor Housekeeping, Access very un-comfortable, Poor Restaurant service, Poor Gym, Improper Prayer facility, No Prayermat in room. NO Qur'an copy. Breakfast spread very poor, very little freshwater fruits and foods. Etc...

    Location. Some friendly staff.

  • Reviewed: 3 May 2016

    10
    Smily Staff, Pleasant stay, healthy breakfast, very good...
    • Business trip
    • Solo traveller

    None

    Smily Staff, Pleasant stay, healthy breakfast, very good location

  • Reviewed: 19 April 2016

    9.2
    Clean, comfortable and convenient
    • Business trip
    • Solo traveller

    Clean, comfortable and convenient

  • Reviewed: 10 April 2016

    7.9
    Staff was friendly.
    • Business trip
    • Group

    No fresh juices offered in the breakfast. Cleanliness can be improved further specailly after serving in the room.

    Staff was friendly. Food was nice.

  • Reviewed: 6 April 2016

    10
    Nice location
    • Leisure trip
    • Group

    Nice location

  • Reviewed: 5 April 2016

    2.5
    Nothing
    • Business trip
    • Solo traveller

    Nothing

  • Reviewed: 19 March 2016

    4.2
    Location
    • Business trip
    • Solo traveller

    Not clean. Bedding is old. Bathrooms smell.

    Location

  • Reviewed: 16 January 2016

    6.3
    Clean - easy check in - location
    • Family with older children

    Staff - serviece

    Clean - easy check in - location

There are also 64 reviews without text. These impact the overall review score.

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