Not much choice on the menu. Breakfast was average and pretty much the same stuff recycled over the week. The accommodation was quite expensive for the quality. Unfortunately, there are not may choices in Honiara.

IT support was great when wi-fi did not work.

Stayed in April 2024

The price is a bit steep considering what other accommodations in the area are charging, but we didn’t get a chance to check them out.

Excellent location located within easy walking distance of the museum, port and many businesses including a great restaurant next door for breakfast or lunch. The staff was very friendly and accommodating. The room was clean and comfortable. And the grounds are quite pleasant.

Stayed in February 2024

The bill was not as quoted in the original correspondence.

The breakfast was excellent, and the room was cool.

Stayed in November 2023

I had two friends for lunch and we found the service rather slow.

The breakfast provided a great choice. I appreciated the friendly and highly efficient service of the staff. They went out of their way to help me when my ongoing flight was cancelled.

Stayed in November 2023

It was nice!

Stayed in September 2023

Breakfast was somewhat confusing in terms of what as included in continental.

Stayed in September 2023

Very loud party close by and it went all night

Stayed in September 2023

The taxi from the airport was not booked as requested. Also, twin beds were not provided. We needed to wait while the staff provided a second bed.

Stayed in September 2023

Expensive

High standards

Stayed in September 2023

Pool lounge chairs could use to be renewed but tables and chairs were nice.

Updated rooms, very comfortable with a nice ocean view.

Stayed in July 2023

Nice, clean room with great views.

Stayed in June 2023

Food was average.

Location was great. Rooms were clean and well maintained. Nearby restaurants and stores are within easy reach.

Stayed in February 2023

The Heritage hotel was the old governor house...but renovation was so intense, that I could not recognize any old parts from the old building. price is expensive for the general/ amount services available if we compare with other Asia countries.., but everything is expensive in Honiara ( logistic costs etc)

The Heritage hotel is located in the sea front. In Honiara, the sea front is not very appealing for swimming. Heritage hotel has a beautiful garden with frangipane trees and many birds. Rooms were facing the ocean. Beautiful decoration in the room, including fresh flowers. The hotel is walking distance from all attractions: central market, post office, catolic church... Continental buffet breakfast with good selection of food and drinks ( considering the difficulties to ship any products to Solomon islands).

Stayed in October 2022

Nothing was all amazing

Location and ease of stay was great. Lively staff and food was exceptional. Nothing is a problem at their hotel well done

Stayed in April 2024

Great location central in position and very well equipped with a pool restaurant and good service

Stayed in March 2024

It would be great if the hotel could clean up the neighboring little beach near the pool. It's only small but covered in plastic bottles. I also wonder if instead of offering free plastic bottles of water, you could do a glass jug instead. Thanks for considering this!

Excellent service, friendly staff and meticulous rooms. Loved the pool too! So great to relax and cool off after a busy day.

Stayed in March 2024

Over priced, next to a bar so have loud music every night until 1am, restaurant is terrible

Location

Stayed in November 2023

Nothing

Extremely poor for the price

Stayed in November 2023

Nothing

100% + to Heritage Park staff 1st class

Stayed in September 2023

Although their pool was nice, they had old chaise lounges and seating. They told me they were due to received all new lounges and pool deck furniture.

The location of the hotel is ideal. They have a nicely landscaped property and secure. The pool was nice.

Stayed in July 2023

I'm being tough here because the hotel aspires to international excellence. The things that I found most irritating in that regard were the breakfast, which was pricy but really not very good - it had a selection of food, but very little in the way of local fresh produce of the sort that we saw at market stalls elsewhere in the Solomons, or little in the way of classy international food. For example, for cereals, the options were corn flakes and stale fruit loops. There was a toaster, but no bread (there were pastries though). The general effect was that it was presented by a crew that knew they should provide a range of options, but weren't talking to the customers about what they really wanted. The other thing that bugged me might seem a little thing, but I think it matters. The TV channels available were a weird hodge podge of Asian-oriented material, with some news from Australia. There was little from the Pacific. I asked two separate staff members at Reception how I could watch Solomon TTV, the local free top air network, so that I could see the local news, but neither could tell me or followed it up for me. There was a magnificent cricket match (1st Ashes test) being played, but the sports channel showed an obscure 20/20 game instead. Overall, it just seemed like a limp effort at doing something appropriate for the many Austro-Pacific guests at the hotel.

Running a hotel in Honiara must be tough. Frequent power failures, terrible Internet connection due to a damaged undersea cable, difficult logistics and high supply prices. So to find a comfortable, reasonably classy, and friendly place is great. There is much to like about this hotel. The dinners (poolside and in restaurant) ranged from reasonable to excellent - in my case it ranged from an average pizza, to a good burger, to a brilliant chicken curry. The bed was comfortable, and the facilities okay although it was impossible to get really warm water - there appeared to be a solar booster system, but it didn't do anything.

Stayed in June 2023

It would be nice to have a quiet area by the pool to listen to the ocean waves instead of bar music. Maybe the bar could be relocated or have a quiet time. Thank you

WE did not stay overnight on June 6th and requested to change the date of June 6th to night of June 9th. Thank you

Stayed in June 2023

Be prepared for a long bumpy road from the airport with the road full of potholes for most of the trip there. At the property, the area around the pool was in desperate need of maintenance. The timber decking was worn off and slippery and the poolside lounges were blackened from mould which could easily be cleaned / replaced to enhance that area. Food and drink service was extremely slow and disorganised, we were charged for food & drinks that were paid for at the time of consumption yet still ended up on our bill at the end. They also tried to charge for taxes twice. Check your bill! The smell in our room when we arrived was overwhelmingly musty and took 2 days to air out. A trip to the onsite beauty spa for a relaxing massage (which wasn't cheap!) was marred by the use of old towels with blobs of old nail polish on them and the smell of nail polish remover in a very small room was sickening. Overall, there are many small and not expensive changes that could be made to such a beautiful and historic venue to bring it back to being a more enjoyable experience for overseas travellers.

We understood there would be challenges with the supply of fresh produce and the state of the economy being so poor, therefore we appreciated that local fruit, vegetables and produce were cooked to perfection and presented very well - particularly the main meals. The coffee was good! Was a shame that many items on the menu were not available though. The staff were very friendly and obviously hard workers from the local area who tried hard but maybe could benefit from further customer service training?

Stayed in December 2022

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Stayed in March 2024