There were extra charges that were not disclosed at the time of booking, the environmental tax. The tax is 25scr/person/night and we were 4 people staying for 2 nights so total should be 200scr but the hotel charged us 800scr!! The villa wasn’t as clean as it should be. The AC in one of the rooms wasn’t working properly when we got there. And the lady at VMA reception & Taxi lady bay were not friendly

The view and pool were excellent. Christian, guest assistant, was very very helpful and resourceful. They also provided us buggies which was really great and convenient.

Stayed in April 2024

Rooms were not properly clean, there was no support staff to help, basic amenities like soap, shampoo were missing, water was missing. Our whole day was spoiled to arrange all these things and speaking to call center. I don’t recommend any one to book olala homes

Location is good.

Stayed in December 2023

No private Pool

Hospitality good.nice

Stayed in October 2024

It was dated, dirty, smelling, uncomfortable, rocked doors, windows, ceiling patches of water leaking, electrical wires disposed etc. Misleading description and photos in your website. Extremely unhappy

Location and staff

Stayed in August 2024

I was there with my wife and four kids and once we walked in first thing we see is disconnected electrical wires from a machine on the middle of the floor. On the plunge pool the decking has been screwed with some big screws hanging out so it was very dangerous for my kids so ended up not using it. The unfortunate thing is I have another booking going back on the 23rd of August and they not responding to me with my cancellation request. It’s an absolute joke to be honest.

Location

Stayed in August 2024

The TV at the bed rooms were not having a connection.

The locations The safety and security The neatness The rooms

Stayed in June 2024

Cleanliness barely acceptable Furnishing in bad state of repair (lock to the main door, furniture on the terrace was old and rusty, beds were uncomfortable) a lot of the kitchen crockery was chipped (which, in the case of mugs can be dangerous) Personal belongings of owners were not locked away in one single place We even found a condom (still in the wrapper thankfully) in the wardrobe in the master bedroom. Also air con was noisy and not powerful enough and very dusty It looks nothing like the pictures anymore

Not much

Stayed in July 2024

The property needs a complete re furb, it’s walls are dirty and the appliances and decor are all old and dated. The property was not clean, when we arrived there was an awful smell of fish, and this was also inside the refrigerator. There was a used towel laid out an a lounger and it literally looked like someone had just left the property. The nespresso machine was full of old nespresso capsules that had been used. There was no lid on the bin provided in the kitchen. We were provided with an old rusty stanley as an option next to the tea and coffee. The bathroom towels were hard and had stains on them as did some of the sheets - they smelled musty and old. The air conditioner units in the bedroom were loud and made shrieking noises, there were only sheets on the beds which left us all feeling very cold. The worst part was that the front door didn’t lock from the outside - and the lock was falling apart. The back door wasn’t better and didn’t close properly leaving a 10cm gap at the top, the door could have easily been broken into if someone wanted to There were no beach towels originally but they were later brought to us - these were also old, hard and musty and needed to be washed. I reported all these issues - nothing has been done, I would advise against anyone staying here -while Eden island is beautiful and the beaches lovely the cleanliness of the property completely ruined our stay

The property is located on a reclaimed island - the beaches are nice and there are plenty of places to swim.

Stayed in January 2024

The room was not very clean, although they charged extra for cleaning. The bath was leaking, after I took a bath I had to “catch water” all night with towels so as not to flood the kitchen from below. When I turned to the person who provided excursion services - we wanted to rent a yacht, the person got in touch, saying that he was busy now and did not answer anymore. I had to look for a service "on the side", it was lucky that in the next apartment the owners helped and found us a yacht. Rating 4 out of 5, it is clear that the money is invested in the island of Eden, but the service begins to deteriorate over time, which partially affected us. However, that didn't stop us from having a great time, so be prepared for a little nuance, but overall it's worth it!

the location and view from the apartments were amazing. The pool was very enjoyable for all family members.

Stayed in August 2023

We were shocked by the state in which the place we rented was given to us. The house was dirty, the showers and sink not cleaned. The fridge was extremely dirty (pictures attached) We found bottles of champaign in one of the bedroom. We found hair and toothpaste everywhere around the sinks, dirty used soap lying around, a bag of bread with mole in it in the fridge, a very greasy and dirty stove (pictures attached). On our first night we even thought about going to an hotel but the price we had already paid for the house we were at was so high already we decided we had to stay. We complained on the same day to Olala Homes who sent someone on the next day to 'clean'. When the lady arrived first of all the was angry with me and made it very clear then stayed for not even 1 hour and left. I'm not sure what she cleaned as when she left the house was still in the same state as before she came. We asked to be compensated on our first night but we've had no follow up. We are extremely unhappy with the service we were given, the state in which the place was given to us when we've paid a high price to have a comfortable stay.

Eden Island as a whole is a nice place where there are everything from beaches to sports to bars and restaurants

Stayed in July 2023

One room wasn't cleaned properly. And some bed sheets have stains on them. Otherwise, it was nice

The location , The beach The Eden plaza the club car.

Stayed in June 2023

the 3rd bad in the living room is ok for kids but should not be advertised for 6 adults in couple or 3 single adults

very large and comfortable 2 bedrooms with en-suite bathrooms. large well airconditioned living area which allowed us to get work done. early checkin and checkout was not a problem (because it was available)

Stayed in March 2023

Good location of the hotel itself, very convenient layout of the rooms and responsive staff!

Stayed in January 2023

After we checked in, I couldn't find anyone to help. As bathroom leak water the house turn into a swimming pool and the water flowed from the third floor to the first floor. we contacted the owner immediately. The maintenance staff came to check it next day only once and never came back again. they just showed us where to switch off the water when we don't need water. it was no hot water for bathing for three days.

Convenient transportation

Stayed in October 2022

the wifi didn’t work 💔

the location was good, you have a golf car that was cool, they answer quickly, comfortable you have everything in the kitchen and all

Stayed in October 2022

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Stayed in January 2024

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Stayed in September 2022

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Stayed in August 2025

There are no comments available for this review

Stayed in December 2023

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Stayed in December 2023

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Stayed in November 2023

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Stayed in December 2023

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Stayed in July 2023

There are no comments available for this review

Stayed in March 2023