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Reviews of Best Western Capital Hotel 3 stars

Marknadsvägen 6, 12044 Årsta, Sweden

#3 of 5 hotels in Årsta

Guests' Choice

Review score

Based on 462 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7

  • Location

    6.7

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 - 49

  • Reviewed: 28 April 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I have stayed in this hotel several times. It was always value for money. Now it was not. Bad food in th restaurant and not cleaned in the restauarant. Dirty tables.

    Stayed in April 2018

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    The location is opposite a petrol station and next to a burger drive through. I booked it as it was only three KM from the main Stockholm conference centre and the price was good. Think about it if you are visiting the city centre as it is not that close.

    Staff are super friendly and the room, whilst being basic was clean and quiet

    Stayed in November 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The property was not in a good position, really far from the city center and not easy to reach.

    The beds was very comfortable and the breakfast was rich and good.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location isn't the best. Need to travel on a bus around 10 min from metro station. Area around not pleasnt at all. Getting to city centre takes around 35 min. Time for breakfast too short restaurant stuffed with people, tables need cleaning, guests struggle to find a table. Hotel is rather old and modest.

    Personnel at the counter and night shift receptionist was very helpful. Little coffee bar available whole time.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room I was given was the same one as the last time I stayed there. It's right next to the bridge to the adjacent building and every time someone comes through, the door slams loundly.

    I like the casual-ness of the staff and the mix of business and leisure travellers.

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Check-in was timeconsuming complete mess - over-booked, wrong pricing, no registration of member card, lack of bonus check.... Took ½ hour to get our 3 rooms, and there was nobody else than us. Fitness room having almost no equipment Hotel Parking lot totally crowded and no availability

    Price OK

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms where small, the beds very bad!! The bathroom with all the pipes showing very poor, good pressure water!! Cleaness is ok , could be beter.. location was good for the fair but don't like the industrian location!!

    The breakfast was good!! Made it nice!!

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough english channels on tv

    Everyone was very friendly and helpful especially with instructions for public transportation and suggestions restaurants. Breakfast was good. Always could get a cup of tea.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Location isn't that ideal. There's a bus route right in front of the hotel that goes to the Liljeholmen subway station, but if you wanna reach Årstaberg train station, the walk is 1km on an unpaved walkway with a very steep hill ending on a highway right next to it.

    The room was very clean and provided all the amenities mentioned. Bathrooms seem to be recently renovated and the room had a flat screen TV. And there's another bonus: there's a Burger King restaurant in the same building and a 24/7 gas station right in front of the hotel.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    But the other quest were really loud and I could hear them partying late to night. It's okay but my room was really close to them. In these kinds of cases from now on would recommend to ask a quest a room wish.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    The location is far away from actual city

    Only value for money,,,,if you do not care for other comforts....you can get better deals in nearby location.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Breakfast ends at 09:30 .. that is too early for holiday maker I was not told in advance that the traain station near the hotl is teporary closed during my stay in Stockholm.

    the personel is very friendly

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    It was situated very close to avenues crossing point which was not the best view, but after a three minutes walk, you'd encounter the natural green scenery again.

    A very clean private bathroom and excellent breakfast were the best features for this hotel!

    Stayed in June 2017

  • Reviewed: 27 May 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Staff forgot to give me a wake up call even if I asked twice and they confirmed twice. I gave this as a feedback and they took my business card and promised to get back to me, but still I have not heard from them. That kind of suck!

    Excellent for quick sleep when on the way. Close to airport and highways. Easy check in and friendly staff. Normal quality and perfectly smooth experience. Old building, smelly corridors but perfectly fine if you will only sleep there and if you value a very good price.

    Stayed in May 2017

  • Reviewed: 8 October 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The offer of television channel is moderate, non of them showing a soccer match on a great game evening, but 4 news channel showing live pictures from a storm in the US. Breakfast was moderate, not many things to choose among. My first and last stay

    Stayed in October 2016

  • Reviewed: 12 June 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nosy..hotel near autobahn..

    Nice location,clear room, friendly staff ,good price ,pleasure bad!

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    No comments thanks.

    I'm happy thanks.

    Stayed in June 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room dirty, breakfast below average, ecc

    Nothing

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and entrance

    Staff were very helpful

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Facilities were closed

    Good breakfast and parking

    Stayed in March 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    High internet speed

    Stayed in March 2018

  • Reviewed: 20 March 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in March 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold floor in bathroom

    Stayed in January 2018

  • Reviewed: 19 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit hard to reach with public transportation. Perfect if you have a car

    Amazing comfy bed and great breakfast. Supportive staff.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Not a Full English breakfast. Some of the lights in the room didn't work

    Good value for money. Close to the city by car. Friendly staff

    Stayed in November 2017

  • Reviewed: 8 November 2017

    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom.

    The English man by the reception made it possible to have a GREAT service. For all he smiled and was very helpful.

    Stayed in November 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Very good value hotel for something near Stockholm. About 20 minutes drive to centre of Stockholm.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    nothing

    eveything about the hotel

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Doesnt exist any air-condition. Climating was not enough.

    Clean and quiet. Staff was nice. The breakfast , one word; perfect!

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    At 12pm they called us for chexk-out and they didnt accept to give us even few minutes more noting that it wasnt full and it wasnt a high season

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was really bad.

    Good location. Free parking

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was very compliant and not comfortible to sleep. With open window very noisy.

    Breakfast, local train near the hotel.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some furniture was really old. However everything was still in working condition

    Quality was in full accordance with the price

    Stayed in July 2017

  • Reviewed: 25 June 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    Strange smell in the hotel like Chemicals. Only a Burger king and a gasstation near the hotel.

    Friendly staff, good breakfast, 10 minut walk to train

    Stayed in May 2017

  • Reviewed: 15 June 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Location was not ideal. Far away from every where and no connection to metro. Bus service available,

    Goed breakfast. Friendly personnel.

    Stayed in June 2017

  • Reviewed: 23 November 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    little bit far from the city, crowded in the breakfast

    clean and neat

    Stayed in October 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 May 2016

    • Business trip
    • Solo traveller

    It was close to the exhibition centre. For my needs the breakfast was good. Always available complimentary coffee and tea with biscuits and some Swedish buns

  • Reviewed: 14 November 2015

    • Business trip
    • Solo traveller

    Missed having any means to make a drink other than water out of sink tap, only drinks facilities in evening were the bar.. Walk to the train station is not too far but unlit and along a muddy path around Lorry park and goes through a lot of parked lorries and trailers , OK in daylight with other commuters but not pleasant as a lone female after hours.

    Staff were lovely and an excellent breakfast buffet no fuss but good food , large simple clean rooms

  • Reviewed: 29 September 2015

    • Leisure trip
    • Family with young children

    Not so much, location is so so, it has public transportation, but no shop and restraunt nearby except burgerking.

    It is enough for one night stay with 2 young children provided extra bed. A little cold, but they provide extra heater promptly. Nice breakfast.

  • Reviewed: 15 July 2015

    • Leisure trip
    • Family with young children

    Det var hår på väggarna och på hyllan i badrummet. Det var stora fettfläckar på insidan av fönstret i rummet. Frukostmenyn i rummet stämde inte överrens med det verkliga utbudet.

    Den frukost som erbjöds var bra. Hotellets läge och gratis parkering är mycket bra.

  • Reviewed: 11 February 2015

    • Business trip
    • Solo traveller

    Its location was on an industrial estate with a 15 minute (in my case over snow) walk to public transport. Although a bus behind the hotel gives quick and easy access to the Swedish furniture fair location.

    Good helpful staff and a fine breakfast. Clean, functional rooms.

  • Reviewed: 1 May 2016

    • Leisure trip
    • Couple

    shampoo etc in the room and a bigger room

    beds were comfortable

  • Reviewed: 24 September 2015

    • Leisure trip
    • Group

    No services near only burger king, and gas station.

    Good breakfast, tram is close. Wifi was good after they got it working.

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    Price

    Close to Globen, a few stops from tram ("tvärbanan")

  • Reviewed: 19 September 2015

    • Business trip
    • Solo traveller

    Broken main lift so had to use service elevator

    Great breakfast

  • Reviewed: 12 September 2015

    • Leisure trip
    • Family with young children

    Location is sacrificed by good cost performance.

    Good cost performance.

  • Reviewed: 12 April 2015

    • Leisure trip
    • Family with young children

    Helpful staff.

  • Reviewed: 11 January 2015

    • Solo traveller

    Slow wifi

    Lobby and pool table

There are also 37 reviews without text. These impact the overall review score.

Showing 1 - 49

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