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  5. Reviews of Clarion Grand Hotel

Reviews of Clarion Grand Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stortorget 8-12, 251 11 Helsingborg, Sweden

#18 of 37 hotels in Helsingborg

Guests' Choice

Review Score

Based on 118 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    7.6

  • Free WiFi

    8.6

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Showing 1 - 25

  • Reviewed: March 29, 2024

    8.0
    Great location, great breakfast
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    Great location, great breakfast

    Stayed in January 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The room and bed was smaller than expected - but okay

    Stayed in February 2024

  • Reviewed: December 1, 2023

    8.0
    Friendly staff, great food, clean room- would definitely stay here again.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 6 nights

    the only thing that let this place down was that the double bed was quite small- felt like we were going to fall off the edge of the bed during the night!

    AWESOME staff- very helpful breakfast has everything one could wish for, and more!

    Stayed in December 2023

  • Reviewed: November 11, 2023

    8.0
    Nice yes, but not as nice as hoped for
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Renovations with hotel covered was a bit of a rough start. Room nice but located a long way from reception and restaurant. A bit of a walk with luggage

    Location. Perfect and easy

    Stayed in October 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    The room was dark

    Very good breakfast

    Stayed in September 2023

  • Reviewed: July 14, 2023

    7.0
    Good staff, restaurant, and location but antiquated, inconvenient checkin checkout times.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Check out times of 11 am and check in times of 3 pm are not in use in the rest of the world and are quite antiquated. They put international clients / guests in a bad mood when you are checking in and checking out. I understand the staffing needs that are behind these hours, but the message you are sending out is that you care more about your staff than your guests and that clients are not actually paying for 24 hours at your hotel, but instead 20 hours of hotel accommodation. More balanced times of 12 noon and 1 pm check in make more sense and still allow rooms to be turned over. If that is changed. There was also reformations of the building that guests were not warned about before arriving. In addition, the workers started at 6:30 am and had music and chats all day outside windows. While this is a temporary situation I imagine, Management really needs to speak to them.

    The staff were kind, polite, and helpful at reception and breakfast. We were also upgraded to a slightly bigger room to speed up checking in as the staff saw that we were really tired from no sleep and all day travel.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For the price, one would expect to have A/C in the room instead of a small fan.

    Stayed in July 2023

  • Reviewed: February 6, 2023

    7.0
    Overall, the stay was good.
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check-in service was a little annoying. I arrived a bit early and told check-in time was 3 pm....which is fine. However as I waited, almost every group that arrived was allowed to check-in. The other minor issue was the room temperature didn't seem to be adjustable. It was a bit warm which affected my sleep a bit.

    Comfortable bed, nice bathroom. Great location.

    Stayed in February 2023

  • Reviewed: December 30, 2022

    8.0
    the city is amazing but I will not jump to stay there next time.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    it is dirty, especially the bathroom. the towels look old and the white is not white anymore. Although good cosmetics, almost impossible to use them as the liquid will not flow.

    Good location. The feeling of an old building. very good cosmetics .

    Stayed in December 2022

  • Reviewed: August 25, 2022

    9.0
    Our stay was good.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    I can,nor that something could be better

    Ok. The food was exellent.

    Stayed in July 2022

  • Reviewed: August 15, 2022

    9.0
    We really enjoyed our stay ,the breakfast was awesome with varieties but please improve in dusting .
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was a bit dusty oooh my God!Our room was so dusty and i'm allergic to dust 🙊.The elevator was also dusty .We understand that the hotel is near the main road but please make effort to dusty the room before the guest check in.Our room was not used for years i guess hahaha so it had an unpleasant feeling/smelling especially the bathroom.We recommend to open the widows and taps and showers for some minutes to refresh the room .Also we noticed you don't change the purple covers for the pillows it was so dusty and it's not OK and hygiene.

    It was classy and cozy. The staff was really nice ,we were welcomed with Erica and wow is made our day perfect.In the morning at the breakfast the staff were keeping checking if everything was fine and refilling our coffee cups.

    Stayed in August 2022

  • Reviewed: August 8, 2022

    9.0
    there is snack most of the time. it looks of a heritage type. it is in the city center close to everything.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the location j is S good.

    Stayed in August 2022

  • Reviewed: July 31, 2022

    7.0
    comfortable stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    rooms were nice but i would have preferred a lighter colored theme especially on th walls

    Centrally located near the train station and ferry station

    Stayed in July 2022

  • Reviewed: July 28, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisey from street noise.

    Stayed in July 2022

  • Reviewed: July 16, 2022

    8.0
    Overall it was good.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very challenging. Small breakfast area which was overcrowded. The prebooking was clearly not working and not enforced.

    Location of the hotel was great and atmosphere of the hotel nice.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    8.0
    overall a lovely stay in the Helsingborg city center
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted from a mobile device

    room a little small

    convenient location since it is located at the city center. love the brekkie spread n friendly staff in the hotel

    Stayed in June 2022

  • Reviewed: May 12, 2022

    9.0
    Very comfortable stay in a lovely hotel close to the main station.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Quirky hotel with unusual corridors and stairs but in very good decorative condition. Buffet breakfast incredibly good. Staff consistently helpful. Great location near to some great restaurants.

    Stayed in May 2022

  • Reviewed: May 10, 2022

    9.0
    Nice and easy
    • Business trip
    • Solo traveler
    • Small Single Room
    • Stayed 5 nights

    The breakfast was excellent. Very fresh and tasty fruits were availabel. The souroundings are perfect for walks - near by the sea and closely to restaurants and shops.

    Stayed in May 2022

  • Reviewed: May 9, 2022

    7.0
    Great location, lovely staff and breakfast, a bit noisy.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    The room was very noisy, we were on the floor just above reception (I think technically 0.5! But with 1st floor numbers) and our window backed onto the street - at the weekend especially but each night there was shouting outside, and always a street cleaner very early in the morning which came right past the window and was VERY loud. The room was a little small, but we did go for the budget option - it just didn't really have much storage for clothes and luggage.

    Breakfast options were varied and tasty, and gave us lots of choice (including my husband with allergies). Staff were attentive and kind, and helpful with local knowledge of trains. The room was comfortable, and the en-suite bathroom a good size. The location was fantastic - very close to the train station and suitably close to Helsingborg Arena, where our convention was based.

    Stayed in May 2022

  • Reviewed: May 9, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • Small Double Room
    • Stayed 5 nights

    There was often a lot of foot traffic in the entry way/front desk and outside was often double parked cars with drop-off and pick-ups. Scaffolding and remodeling added to the congestion.

    Beautiful historic hotel in central Helsingborg. Nicely furnished rooms and pleasant décor. A diverse and fresh breakfast buffé with a spacious restaurant.

    Stayed in May 2022

  • Reviewed: May 7, 2022

    7.0
    Great location in Helsingborg.
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor room lighting. Noisy corridor. No kettle, etc in room. No USB port for phone charging in room.

    Comfortable and clean. Great shower. Great breakfast.

    Stayed in May 2022

  • Reviewed: May 6, 2022

    7.0
    Comfortable
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Can't say there was anything I didn't like

    Location was great, room was lovely and cleaned everyday, the front staff helped me a lot as I forgot to bring a eu plug adaptor but the lovely lady told me where I could buy one as I needed to charge my phone and laptop every night for work.

    Stayed in May 2022

  • Reviewed: March 21, 2022

    9.0
    Very nice!!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    If I have to mention something the bathroom could have been a little nicer. But not a dealbreaker. It’s a very nice hotel and I’m very pleased!

    Very friendly staff. Nice room and very nice breakfast.

    Stayed in March 2022

  • Reviewed: February 20, 2022

    7.0
    Suitable for holidays
    • Couple
    • Small Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The TV has no good channels .

    The Location is very good . Breakfast is good

    Stayed in February 2022

Showing 1 - 25

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