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Reviews of Clarion Hotel Winn 4 stars

Norra Slottsgatan 9, 801 38 Gävle, Sweden

#4 of 18 hotels in Gävle

Guests' Choice

Review score

Based on 1656 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 - 65

  • Reviewed: 23 June 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Awkward getting car into and out of parking garage, had to get out and manually activate. On leaving, we were trapped in basement for a time, because no one answered the call. Not good.

    Breakfast, bed comfort, size of room.

    Stayed in June 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    There were two separate beds instead of one double bed both times I've stayed there. Next time I will specifically ask for one bed and hope that is possible to get

    Very nice place, great breakfast

    Stayed in March 2018

  • Reviewed: 15 March 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was replying in swedish, while i was asking in english. The breakfast was disappointment. The warm dishes were so bad cooked. The scrambled eggs were like puke, the bacon was blurry and like old, soft, not crunchy at all. The sausages were not well cooked inside. The mini bar in the room was like empty, just a few options and 1 from each. Not even 2 chocolates in case the couple wants one foe each. On the other hand you may had romantic reasons, like we would have to share it.

    Stayed in March 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    We asked for a quiet room but the one we received was on the bottom floor with windows towards the main city square. The pillows provided were solely for decoration and not made for sleeping on.

    Breakfast was good.

    Stayed in February 2018

  • Reviewed: 22 August 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Breakfast was excellent, the pool was very nice. I loved that they provided a bowl for the dog (even if the extra fee for pets is quite pricey!). The staff was very nice.

    Stayed in August 2017

  • Reviewed: 27 March 2017

    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Toaletterna var lite nedgångna och inte lika fräscht som övriga rummet. Det är inte acceptabelt. Bodde på ert hotell en gång innan och nu till det riktigt negativa! Jag hade med mig min hund förra gången och det kostade 150kr mer per natt. Men vart riktigt sunkigt rum! Ni kan ju inte ha högre pris för ett rum som har lägre standard. Skulle haft pengar tillbaka.

    Riktigt schyst rum.

    Stayed in March 2017

  • Reviewed: 26 February 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a peculiar smell in the room, perhaps had been a smoking allowed room before.

    Great pool, good location in the middle of urban Gävle. Splendid breakfast lots and lots of vegan alternatives!

    Stayed in February 2017

  • Reviewed: 29 September 2016

    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    It was big room, Clean and fine. But I felt there was no atmosphere. For persons who only need to relax and sleep one night, it is a perfect hotell. For people who need more, it is the wrong hotell.

    The relax area was special

    Stayed in September 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    nothing!

    perfect stay - absolutly clean! very very quiet room (we had a room not at the street) and friendly staff - very good kitchen and breakfast was also well and enough.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite dusty and lacked attention in the cleaning. Difficult to access at the time due mainly to road works. Dated decor. No aircon and the room was stuffy.

    The staff were lovely and breakfast was very good.

    Stayed in July 2016

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    A bit pricey for what you get.

    Good breakfast.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was amazing! I could just go there to eat actually. :)

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Couple
    • Standard Twin Room
    • Stayed 1 night

    rooms were warm, bed was uncomfortable

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    parking is costly in Parking Garage

    It was OK

    Stayed in March 2018

  • Reviewed: 4 February 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff in the bar were ignorant

    The Staff in the reception

    Stayed in February 2018

  • Reviewed: 13 January 2018

    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lady that checked me in was very helpful

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Super comfy beds, great pool, breakfast, friendly staff and the new years eve dinner was the best I have ever eaten!

    Stayed in January 2018

  • Reviewed: 23 December 2017

    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Best hotel breakfast, and crazy fast wifi.

    Stayed in December 2017

  • Reviewed: 6 November 2017

    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 11 nights

    NA

    Staff and fecilities

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive parking.

    Size of the room. Pool area.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    THE BED!!!THE SHOWER!!!THE POOL AND SAUNA!!!

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Difficult to find parking spots nearby

    Great breakfast, quiet, clean

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Nothing

    The alternative and options for vegans - and the vegan cheese :-D

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • With a pet
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Standard of the hotel was dated. Old standard in the rooms.

    Staff was excellent. Really responsive and helpful. I could bring my dog :)

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    No mini bar in the room

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It felt old and thorn

    The staff

    Stayed in July 2017

  • Reviewed: 31 July 2017

    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pool reception and the restaurant clean good room service👍

    The swimming pool was good and unique!

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no comment

    No comments

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool is poor.

    The bathroom is so nice and clean.

    Stayed in July 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no guests car parking. Room was old style.

    Pool and sauna, perfect breakfast, good location.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Smallish room and bathroom with no bathtub (as usually in Sweden)

    Located in central Gävle, close to the main square.

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The room was clean and modern but I'd put 3-star not 4-star as the rating was.

    Nice and clean, nice staff, excellent breakfast, pool and sauna ok.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights

    Cleanliness was poor and the swimming pool was closed during the time we were - one of the big reasons we went there

    Space of room

    Stayed in April 2017

  • Reviewed: 9 April 2017

    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool to deep for children

    Staff very friendly. Children's bed fantastic

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Frukosten var grym!

    Stayed in March 2017

  • Reviewed: 17 March 2017

    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    no free parking

    Stayed in February 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast. Good restaurant.

    Stayed in February 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very stressed out staff in the restarurant on Saturday evening.

    Nice beds

    Stayed in January 2017

  • Reviewed: 29 December 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast, lovely swim in the pool, excellent massage in the beauty room. Friendly, helpful staff and a really beautiful lounge area/bar.

    Stayed in December 2016

  • Reviewed: 15 December 2016

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Very helpful staff, spacious room and excellent breakfast, central location, comfortable beds.

    Stayed in November 2016

  • Reviewed: 13 November 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Bathroom floor was so slippery when wet it was dangerous. Amenities such as soap, lotion and shampoo were lacking.

    Nice breakfast. Very friendly staff

    Stayed in October 2016

  • Reviewed: 31 October 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    cleaning of room, accuracy/adequacy

    breakfast: really good

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    To hot in the room.

    Stayed in October 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    it's fantastic hotel the best hotel in the world if I can give more than ten I will give amazing team work in the hotel ❤️❤️

    Stayed in September 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Family with older children
    • Standard Twin Room
    • Stayed 1 night

    great restaurant for dinner. delicious breakfast

    Stayed in August 2016

  • Reviewed: 10 August 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Nothing.

    Very nice hotel. Nice pool. Good breakfast.

    Stayed in July 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    Everything. Location, breakfast, staff. Just wonderful.

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 1 night

    No complaints.

    The breakfast was fantastic. The kids loved the pool. Reasonably priced mini bar.

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Large, nice room. Very good breakfast buffet.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 December 2015

    • Leisure trip
    • Couple

    Due to long journeys on the road we requested a quiet room on the top floor but were instead allocated a room on the first floor. We initially accepted it not knowing that there where many families with children and the children were allowed by their parents to play in the corridor outside our room.

    The hotel is modern, well maintained and clean and they have on-site parking. The rooms are spacious and functional, with all needed amenities, lighting and storage space. They also have coffee-making facilities and minibar. It was very noisy in our room but another member of staff booked us into a quiet room. Her service was so outstanding that we decided to join the loyalty program from Nordic Choice Hotels and will definitely stay again at this hotel in Gävle and other destinations. This hotel offers an excellent breakfast with organic food and we recommend dining at their restaurant. They are also focused on sustainability.

  • Reviewed: 3 December 2015

    • Business trip
    • Solo traveller

    Very very busy, limited parking and for whatever reason I ended up in the City parking assuming that the ticket given by the hotel would cover me and "avoid a ticket" - not so. The ticket is for very limited hotel parking if you can find the entrance and due to the very confusing rules about which side of the road to park in case the snow plough must pass you do need to get inside and pay - you pay anyway but when you get a hotel ticket to avoid a parking ticket its very annoying and doubly expensive

    Position in town

  • Reviewed: 29 August 2015

    • Leisure trip
    • Group

    - the bathroom is quiet old, even it's super spacy

    - the location of the hotel - WLAN has worked without any problem - the rich breakfast - super comfortable beds

  • Reviewed: 26 April 2016

    • Leisure trip
    • Solo traveller

    We choose this hotel for its SPA but despite they claimed the sauna worked it was cold

    The location and bar.

  • Reviewed: 14 April 2016

    • Leisure trip
    • Family with older children

    Big groups partying in rooms

    Friendly staff

  • Reviewed: 6 March 2016

    • Leisure trip
    • Family with older children

    No good parking.

    Nice place. Good breakfast.

  • Reviewed: 1 February 2016

    • Leisure trip
    • Family with young children

    Nothing

    Staff was very helpful and the location is heart of gavle shopping center and of course the price was goodtoo

  • Reviewed: 19 January 2016

    • Business trip
    • Solo traveller

    Small room, small desk

    Excellent location on a quiet backstreet. Very good restaurant. Great bed. Very Nice Bathroom.

  • Reviewed: 10 December 2015

    • Leisure trip
    • Family with young children

    Excellent breakfast. Free parking till 9 am. Clean room. Nice staff.

  • Reviewed: 10 September 2015

    • Business trip
    • Solo traveller

    Bath room, very noisy (elevator)

  • Reviewed: 2 September 2015

    • Leisure trip
    • Family with older children

    I asked for a quiet room and received one directly by a door used by the hotel staff, slapping from 6.30 a.m. and making it impossible to sleep.

  • Reviewed: 27 May 2015

    • Leisure trip
    • Couple

    Breakfast was great

  • Reviewed: 14 May 2015

    • Leisure trip
    • Couple

    Everything was within walking distance. Easy to get in and out for sightseeing and travel.

  • Reviewed: 14 April 2015

    • Leisure trip
    • Couple

    Klen värme i bastun o framför allt inte påslagen på morgonen

    Trevlig personal fint motionsrum fin swimmingpool,kanonfrukost.

  • Reviewed: 10 February 2015

    • Family with older children

    Breakfast. Good feel about the place.

  • Reviewed: 4 January 2015

    • Leisure trip
    • Couple

    Problems with the wifi during our stay. We only had wifi during the first morning. For the rest no internet

    Great breakfast

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