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Reviews of Elite Stadshotellet Karlstad 4 stars

Kungsgatan 22, 65108 Karlstad, Sweden

#7 of 20 hotels in Karlstad

Guests' Choice

Review score

Based on 1740 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 1 - 75

  • Reviewed: 22 August 2018

    8.3
    Nice town and hotel, getting even better.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Street construction. Early morning street cleaning.

    Great location in a good town which is creating more walker-only streets and a fresher river front. Wide hotel halls. Workout room. Very many nearby eating options.

    Stayed in August 2018

  • Reviewed: 12 July 2018

    7.9
    The spot was good being directly in the city center
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    There are only limited parkingplaces available and all taking. Calculate at least another 200 SEK for parking. There is a construction site currently around the hotel and that disturbes a lot.

    The spot was good being directly in the city center

    Stayed in July 2018

  • Reviewed: 2 July 2018

    10
    Lovely, comfy, and tastey
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    It was a labyrinth to find the room but also made for a fun adventure.

    Of all the European hotel beds I have slept in, this one was by far the comfiest :) It was a lovely hotel and while the age showed in the decor, the rooms were well kept and modern. 10/10 would go again. Breakfast was AHH-mazing! I can't get over how nice it was.

    Stayed in June 2018

  • Reviewed: 1 July 2018

    7.5
    Good and bad in central location!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    I think rate is a bit high for a small sized city like Karlstad. Too warm in rooms, even it is not really hot outside. We pointed out that one window was not possible to close and the shower hose was broken ( it was broken due to rust and had sharp edges.) Why it was not fixed? I don´t know...

    The nice location! The nice gym! Restaurant on site! with big beer selection The pickled herring at breakfast was really tasty!

    Stayed in July 2018

  • Reviewed: 14 June 2018

    9.2
    The location is perfect - right in the middle of Karlstad.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is perfect - right in the middle of Karlstad. The staff is really friendly and nice, rooms are very clean and comfy and the breakfast was really good.

    Stayed in June 2018

  • Reviewed: 10 June 2018

    5.4
    Perfect location, but dirty room
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults)
    • Stayed 1 night

    That's my first negative review till now. We had Junior Suite room, 41 m2. So not the smallest room in this hotel and not the cheapest. During booking of this hotel, we also wrote that we have a small child with us (2 y.o.). But a negative review is just about one small thing - it seems that nobody cleaned this room for about a week. We had dust everywhere and while child needed to sleep, I clean room by myself. Attached few photos made near the bed. P.S. Handprint on the bed was cool. Unfortunately it was impossible to clean it, but at least I made a photo.

    Perfect location Old and stylish building Good breakfast

    Stayed in June 2018

  • Reviewed: 16 May 2018

    8.8
    Nice time at Karlstad
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    We choose the small room, which is too small for two persons. But it could be better if there was a luggage support insted of two big useless chairs. Just a sugestion...

    Breakfast: wonderful Staff: perfect, helpfull, nice

    Stayed in May 2018

  • Reviewed: 7 April 2018

    10
    Awesome hotel !
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    a small shelf in the shower would be nice.

    Great breakfast room ! Super staff and facilities in the middle of a great town. New art from Lars Lerin and very kind and inviting reception.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    7.9
    My trip was for business but the location allowed me to see a bit of the city
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing about the hotel was unlikeable. I would stay there again

    The location of the hotel is perfect for access to the city. The rooms were very clean and reception was extremely helpful

    Stayed in March 2018

  • Reviewed: 27 January 2018

    9.2
    very nice central hotel
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Single room was not so spacious for the amount paid.

    Very nice hotel in the city center. Rooms are quite and clean. It has all you need for a pleasant stay. Breakfast is really amazing with a lot of variety and quality food (you can really eat a lot !!). Parking nearby for free during the night. Price quite high but I am sure it depends on the season / booking quantity. Recommended.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    7.9
    Good atmosphere, friendly staff. The bar was very good with excellent food.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Few places for car parking. But the option of garage was excellent. Twin bed is a poor solution when traveling as a couple. A real doble bed would increase the overall impression.

    Stayed in January 2018

  • Reviewed: 28 October 2017

    7.9
    Uncomplicated, friendly, decently priced.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The Wi-Fi was flakey during peak hours. Unimpressive coffee.

    Staff was super friendly, had no trouble communicating with them in Norwegian. Good breakfast pastries.

    Stayed in October 2017

  • Reviewed: 3 September 2017

    8.3
    Really nice premises, great breakfast buffet, parking area much too small, service ok.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    - No parking at the premises available, when we arrived. Hotel parking was one of the criteria, why we chose this hotel. - even though we had booked single beds, we were assigned a room with a double bed.

    Beautiful premises located right at the center of Karlstad. Fantastically rich breakfast buffet including plant-based/gluten-free options.

    Stayed in September 2017

  • Reviewed: 29 July 2017

    7.9
    OK.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Too much noise from outside restaurants at night. Had booked a deluxe rom, but our room felt very much like standard, with view to a back street.

    Very centrally located. Very friendly staff. Got a tour of the hotel without even asking for it!

    Stayed in July 2017

  • Reviewed: 25 June 2017

    9.2
    Elite Hotel at its best
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    It seems that majority of Karlstad enjoys Bishop's Arms as much as I do - so, the outdoor terrace was really packed every evening. I recommend to book a table if you really want to sit out in the sun in the evening.

    Classic Elite Hotel at its best! With good breakfast, clean and very comfy rooms, and my favorite pub just next door. Bishop's Arms has a wide range of beers to try, classic fish&chips menu, and nice outdoor terrace. And good people to talk to:-)

    Stayed in June 2017

  • Reviewed: 23 March 2017

    7.5
    Frukosten kanon
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Stolen till skrivbordet var alldeles för låg och det gick inte att få någon annan. Tog större rum eftersom jag vill kunna arbete när jag reser.

    Frukosten kanon

    Stayed in March 2017

  • Reviewed: 8 February 2017

    10
    Nice location, relaxing atmosphere and friendly Staff.
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You could have a Coffee Machines or boiler in the room for coffe/Tea. I had to go down to reception and get it.

    Great selection and good crispy bacon.

    Stayed in February 2017

  • Reviewed: 23 January 2017

    7.5
    Best hotel in Karlstad
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The bed was incredibly soft, way way to soft.

    Friendly staff, pretty much the best location in Karlstad and a nice room. To top that off the breakfast was excellent.

    Stayed in December 2016

  • Reviewed: 13 January 2017

    9.6
    Friendly stuff, good breakfast, quiet rooms, comfortable bed...
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Please, add one more waffle-maker - so much fun during the breakfast, but so many people have discovered this already... Blankets are very small.

    Friendly stuff, good breakfast, quiet rooms, comfortable bed, very clean

    Stayed in January 2017

  • Reviewed: 29 September 2016

    8.8
    Beautiful view. Great location.
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    Cold in the bathroom. No heating at all and it is automn.

    great view from my balcony over the river! Elegant room with comfortabel bed. Very good breackfast.

    Stayed in September 2016

  • Reviewed: 19 September 2018

    10
    Near to center and train station
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Clean

    Near to center and train station

    Stayed in August 2018

  • Reviewed: 7 September 2018

    8.8
    A comfortable stay with nice staff for one night on our trip in scandinavia
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Alles war zweckmässig

    Sehr gutes Stadthotel mit sehr schönen Zimmern

    Stayed in August 2018

  • Reviewed: 24 August 2018

    8.3
    Nice for a few days
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Few parking, works on the front street

    The pub downstairs and the neighborhood

    Stayed in August 2018

  • Reviewed: 21 August 2018

    6.3
    Location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds and pillows were not good at all.

    Location

    Stayed in August 2018

  • Reviewed: 16 August 2018

    10
    Perfect breakfast.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was not very comfortable.

    Perfect breakfast. Kind staff. In the center of Karlstad. Very nice bar although the food was not such good.

    Stayed in August 2018

  • Reviewed: 6 August 2018

    9.2
    Balcony view.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    .

    The balcony with view on Klarälven.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    6.7
    Great location, Nice staff, Nice looking bathroom, good soaps
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No airco, really small small room. Had to keep the window open with all the noise

    Great location, Nice staff, Nice looking bathroom, good soaps

    Stayed in July 2018

  • Reviewed: 13 July 2018

    7.1
    Not much
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was not provided as per booking Restaurant was suppose close at 11 but we asked for food 10.30 and were told we are too late

    Not much

    Stayed in July 2018

  • Reviewed: 25 June 2018

    10
    The Junior Suite had a great bed with a fabulous view.
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults)
    • Stayed 1 night

    The Junior Suite had a great bed with a fabulous view. My little girl loved the room and the child play area.

    Stayed in June 2018

  • Reviewed: 1 April 2018

    8.3
    Nice place to stay
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice place to stay

    Stayed in March 2018

  • Reviewed: 30 March 2018

    9.6
    Staf was very good
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Staf was very good

    Stayed in March 2018

  • Reviewed: 24 February 2018

    5.8
    Didn’t get value for the money. More like a three star hotel.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Terrible bed. To soft. An old one. Small room and quite charmless.

    Stayed in February 2018

  • Reviewed: 25 January 2018

    8.8
    Super nice staff!
    • Business trip
    • Group
    • Small Double Room
    • Stayed 3 nights

    The bed was a bit too soft and small.

    Super nice staff!

    Stayed in January 2018

  • Reviewed: 11 January 2018

    10
    Quiet in the night, very good bed.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Quiet in the night, very good bed.

    Stayed in January 2018

  • Reviewed: 27 December 2017

    9.5
    The restaurant is a bit poor for this nice hotel.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The restaurant is a bit poor for this nice hotel. Its a PUB,

    Stayed in November 2017

  • Reviewed: 25 December 2017

    2.5
    They change my suite for small room
    • With a pet
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I booking suite lux and I received small room

    Stayed in December 2017

  • Reviewed: 16 December 2017

    9.6
    Great breakfast buffet.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast buffet. Old and beautiful building. Comfortable bed. Clean. Close to city, shopping and restaurants

    Stayed in December 2017

  • Reviewed: 3 December 2017

    7.9
    Good location.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cold water in shower. Realy cold.

    Good location.

    Stayed in December 2017

  • Reviewed: 20 September 2017

    5.8
    Excellent room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Indifferent facilities

    Excellent room

    Stayed in September 2017

  • Reviewed: 28 August 2017

    7.1
    For a short stay (one night) it was good.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night

    One of the electric outlets in the room was broken as well as the shelf in the shower. Also a bit dirty in the bathroom.

    Comfy bed, good location

    Stayed in August 2017

  • Reviewed: 27 August 2017

    10
    Long walk from elevator or stairs to access room.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Long walk from elevator or stairs to access room. We like to walk just not inside.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    10
    The river walk was very nice and the food was excellent.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    The river walk was very nice and the food was excellent.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    7.1
    great and helpful staff on front desk
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Mold in bathroom

    great and helpful staff on front desk

    Stayed in August 2017

  • Reviewed: 9 August 2017

    9.6
    Awesome hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Front desk staff was amazingly friendly and polite!

    Stayed in August 2017

  • Reviewed: 5 August 2017

    9.6
    Great breakfast.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Beautiful rooms. Excellent location on the canal.

    Stayed in July 2017

  • Reviewed: 4 August 2017

    7.5
    Excellent location and atmosphere
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    The location.

    The breakfast was excellent, but the room too small and not equipped with a fridge wirh beverageas-

    Stayed in August 2017

  • Reviewed: 18 July 2017

    10
    Great value for the price
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice modern and spacious room with good breakfast. Close to beautiful river walk and shopping

    Stayed in July 2017

  • Reviewed: 14 July 2017

    7.5
    Krispy bacon
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Missing fried eggs!!!

    Krispy bacon

    Stayed in July 2017

  • Reviewed: 13 July 2017

    10
    Friendly staff, good looking hotel, nice rooms.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, good looking hotel, nice rooms. The breakfast was lovely. Great location.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    6.3
    Good location but too expensive
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Matrasse too soft and bathroom in general needs renovation

    Breakfast and good location

    Stayed in July 2017

  • Reviewed: 8 June 2017

    7.5
    Breakfast was very good, bed comfortable, but room small.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Limited offers for dinner in the restaurant.

    Breakfast was very good, bed comfortable, but room small.

    Stayed in June 2017

  • Reviewed: 24 March 2017

    7.1
    Trist frukost.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Trist frukost.

    Stayed in February 2017

  • Reviewed: 22 March 2017

    7.1
    Väldigt bra frukost
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Att kalla ett normaltid för "superior" är inte bra - vi blev lurade, trodde rummet skulle vara lite extra

    Väldigt bra frukost

    Stayed in February 2017

  • Reviewed: 16 March 2017

    7.5
    Nice hotel.
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Food at Bishop's Arms was bad. No room service.

    Nice room and location.

    Stayed in March 2017

  • Reviewed: 16 February 2017

    8.8
    Not able to pay with Meastro card.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not able to pay with Meastro card.

    Stayed in February 2017

  • Reviewed: 13 February 2017

    7.9
    Breakfast
    • Business trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Very small room for the price

    Breakfast

    Stayed in January 2017

  • Reviewed: 2 February 2017

    9.2
    Great location.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Great location. Lot of restaurants around the hotel. Good Ambiance. Standard Swedish Breakfast spread.

    Stayed in January 2017

  • Reviewed: 24 January 2017

    8.8
    Comfortable night in central location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Bathroom could have been a bit bigger.

    For the price we paid it was good value for money. Good, central location. Good breakfast.

    Stayed in December 2016

  • Reviewed: 19 January 2017

    6.7
    Holiday opened Hotel with no service!
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were no service at all like beverage or snack!

    Stayed in December 2016

  • Reviewed: 16 January 2017

    8.3
    Breakfast was amazing!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed wasn't of great quality and it was very poorly cleaned one of the days.

    Breakfast was amazing!

    Stayed in January 2017

  • Reviewed: 14 January 2017

    8.5
    Excellent hotel , nice location with very friendly staff
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights

    location very central , friendly staff ,very clean and lovely buffet

    Stayed in January 2017

  • Reviewed: 7 December 2016

    9.6
    Great Pub
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The Bishops Arms is fantastic

    Stayed in December 2016

  • Reviewed: 10 November 2016

    9.2
    The staff.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The Quality of orange juice was better before. Coffee machines are OK, but I prefer fresh brewed coffee.

    The staff. The location

    Stayed in November 2016

  • Reviewed: 3 November 2016

    8.3
    If you like a good breakfast, stay here.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Somewhat noisy and our bathroom would benefit from an overhaul.

    Best breakfast in town. Top score.

    Stayed in October 2016

  • Reviewed: 25 October 2016

    9.6
    Family friendly
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    OK familyroom

    Stayed in October 2016

  • Reviewed: 6 October 2016

    5.4
    Distinctly average
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The check in staff were perfunctory; the room lacked character and was cramped - not a place I wanted to spend any time in.

    The room was quiet

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    7.1
    Great location, very nice breakfast, lots of choice.
    • Leisure trip
    • Couple

    Not a lot of space in the rooms and a shower curtain is really not what you expect for the price you pay.

    Great location, very nice breakfast, lots of choice. The hotel is well kept.

  • Reviewed: 26 April 2016

    8.8
    Central location.
    • Business trip
    • Solo traveller

    Bedroom small, en suite even smaller. No tea or coffee making facilities. No porridge at breakfast. Expensive for the size of room.

    Central location.

  • Reviewed: 25 April 2016

    7.9
    The hotel was central, the breakfast buffet was amazing an...
    • Leisure trip
    • Couple

    That there was no facility to make tea/coffee in our room.

    The hotel was central, the breakfast buffet was amazing an catered for all an also the cold water facility in the corridor which was handy.

  • Reviewed: 22 April 2016

    7.9
    The breakfast is excellent!
    • Leisure trip
    • Couple

    I ordered a large single bed and got two beds that were just pushed together. They did offer me a room (after I complained)with a large single bed, but the standard was much lower. Meh...

    The breakfast is excellent! The location is perfect. The staff are very helpful

  • Reviewed: 14 April 2016

    9.6
    Excellent, friendly staff.
    • Leisure trip
    • Couple

    Excellent, friendly staff. Good breakfast. Great location. Associate at check in recommended a place for a quick dinner. We tried it and really liked it.

  • Reviewed: 9 April 2016

    5.5
    The location of the hotel is good but that is the only...
    • Leisure trip
    • Couple

    The room was situated towards a street with a disco and there was a lot of noise late in the night, impossible to sleep. It was a long and complicated way to find the room in the hotel building.

    The location of the hotel is good but that is the only thing that is good

  • Reviewed: 31 December 2015

    7.5
    Free parking on the street after 18.
    • Leisure trip
    • Couple

    Breakfast in the pub, bit crowded.

    Free parking on the street after 18.00 hrs. Central location. Good rooms, friendly staff. Restaurants nearby. Pub on the premises.

  • Reviewed: 1 November 2015

    5.8
    Location is very good and close to the main square, the...
    • Leisure trip
    • Couple

    Outdated lifts with no access to all rooms. No warning was given to us, so we took the lift, walked around the building and carried our luggage up two flights of stairs. Room very small and bed extremely soft and uncomfortable. Unfortunately, we had an emergency and, although staff seem nice, they did not offer any kind of support. Perhaps it is just a lack of training in customer service.

    Location is very good and close to the main square, the shopping area and plenty of cafes and restaurants. There are very few parking spaces but we were lucky there was one when we arrived. Room was quiet and it was very well cleaned. There is a pub-restaurant and fast room service.

  • Reviewed: 19 October 2015

    8.8
    Exellent location, nice views over the river Klara Älven.
    • Business trip
    • Solo traveller

    The matress was too soft. Shower was very small.

    Exellent location, nice views over the river Klara Älven. Close to the main squere and restaurants. The corner pub was also good.

There are also 51 reviews without text. These impact the overall review score.

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