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Reviews of Elite Stadshotellet Luleå This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Storgatan 15, 97232 Luleå, Sweden

#5 of 12 hotels in Luleå

Guests' Choice

Review Score

Based on 376 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    9.0
    Very pleasant
    • Business trip
    • Group
    • Suite
    • Stayed 3 nights

    Some plugs did not appear to be working.

    Well-appointed room & comfortable

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    Very low water pressure in the shower

    Very nice breakfast

    Stayed in April 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking not ideal to he honest, you park on the back side under ground, you use a code to open the door which you get at the reception and then you have to walk through the inner yard which has some heavy doors to get into the hotel. The hotel was a bit noisy at night, we heard some pipe works or drainage. When checking out we werent asked how our stay was and felt a bit rushed. We went to the garage back side forgetting the code, you cant get back in from the back side when exiting so had to walk the whole way around.

    Great stay overall, nice rooms. Old classy hotel but clean. Breakfast was great.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Good hotel in nice location to visit Luleå
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a room with a door to the adjacent room, which was of course locked, but this door lets through a bit more noise than a normal wall would.

    Excellent location, very clean and spacious room, friendly staff. Great breakfast! The pub that is located in/at the hotel is also very nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and comfortable rooms

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Well located hotel for short stays, clean and convenient but basic
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No nespresso machine, no possibility to adjust room temperature, no amenities in the room

    Central position, quick check in, friendly and helpful staff, good wifi, spacious rooms

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No gym :/ The brunch has different hours for weekend and weekdays - wish I knew before

    The location, the staff, the bathtub, the brunch

    Stayed in January 2024

  • Reviewed: February 22, 2024

    8.0
    Great location, very convenient for access to the city center and ice ring
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was smaller than I thought

    Great breakfast

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    Good value stay in central Lulea
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    While the location is convenient, we stayed on a Saturday night and our room did get noise from the bar and street below into the early hours.

    Great location in town, good value. Room worked well for a one night stay.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast shut at 930am (who does that?) and the restaurant wasn't open on either night that we were there.

    The location, great room size, friendly and helpful staff, bath and it had parking

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Great place for a vacation
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    It was very cold outside (-35), and the room also felt a bit chilly. Although I think it won't be a problem in less cold weather.

    Good quality hotel close to the city center. Easy to reach from the airport. Friendly and efficient staff.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Facilities were a little older, cleaning wasn't great, house keeping was almost non-existent

    very central location

    Stayed in January 2024

  • Reviewed: January 17, 2024

    7.0
    Nice stay with great breakfast! :)
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Room is smaller than the pictures and the bathroom is tiny!

    Location is perfect! Breakfast is amazing!

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Beautiful hotel and location .
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I love the architecture and location

    Stayed in October 2023

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    extremely small TV

    staff, location, hotel per se

    Stayed in November 2023

  • Reviewed: January 6, 2024

    9.0
    Good price for value and great breakfast
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain. The hotel needs a bit of renovation.

    Breakfast was perfect and the the view of the room to the sea, too.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They could clean the rooms better (for example, fridge in the room). Our fridge was dirty, but the rest of the room was fine.

    Location, staff, breakfast. Staff is super friendly, especially during breakfast hours. Ashley was great making us very comfortable and making sure we had everything we needed during breakfast. Staff at the reception as well.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    I was disappointed with the morning reception staff during my recent stay. Upon arriving early, we were assigned a room that lacked any view, the window being completely obscured by internal buildings. Hoping for a room change to enjoy at least a partial view, we approached the reception only to be met with a disheartening response. The receptionist, despite a polite demeanor, quickly dismissed our request with a curt "No, I can’t do that," offering no further assistance or explanation. This interaction was an unfortunate start to our stay. One anticipates a certain level of service and flexibility at such a prestigious establishment. Unfortunately, when we requested a room change due to the lack of a view, the response was a flat refusal without any attempt to accommodate our reasonable request. For the price point and reputation of Elite Hotel, a more considerate and proactive approach from the staff is not just desired, but essential.

    My breakfast experience at the restaurant was truly satisfying. The variety of food offered was impressive, catering to all tastes and preferences. Each dish was well-prepared and flavorful. Moreover, the restaurant's ambiance added to the enjoyment of the meal. The royal-style architecture was mesmerizing, creating an opulent and welcoming atmosphere that complemented the dining experience beautifully. The breakfast restaurant staff at the hotel were truly welcoming and professional. They provided an inviting atmosphere each morning, enhancing our dining experience with their attentive and efficient service. An exceptional location, conveniently situated just a 5-minute walk from the main bus station. This prime position offers easy access to various destinations, including the airport, Luleå University, and popular local activities like dog sledding. Its proximity to key transport links makes it an ideal choice for both leisure and business travelers looking to explore the city's attractions or venture further afield.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    Fantastic staff & amazing breakfast and breakfast area.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The electric vehicle charger point was not working. Parking entry is very tight so be careful while entering the parking lot. Parking is ~200 SEK per night. No free drinking water, you must buy from the minibar after paying ~1500 SEK per night.

    Breakfast is Amazing so tasty and more than plenty choice, breakfast area is even more amazing, staff were smiling and welcome. All our requests were accommodated, location is perfect, very central. Lovely room with the view of the frozen lake and the bridge. Definitely visiting this 150 years old hotel again.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only set back no kettle in the room. Would’ve been nice to make your own tea/ coffee when you liked .

    Beautiful building and breakfast room. Great location centro Lulea.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    We felt welcomed and convenient location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No

    Location is great and staffs are smiling

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Well located city hotel
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I stayed at the hotel for 3 nights in December. The room was very cold and the windows were drafty. The heaters were locked so could not be adjusted. There was no water boiler in the room, so no possibility to have a warm drink.

    Perfect location with easy access to shops and restaurants. Friendly staff. Spacious room with good working desk.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Prima Hotel
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The in house Asian restaurant was a bit disappointing

    Beautifull building, nice breakfast, super staff

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Med atmosfär men lite sjangserat
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    It was a little cold in my room, bathroom floor was icy cold..

    The building. The ball room where breakfast was served. The location.

    Stayed in December 2023

Showing 1 - 25

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