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Reviews of First Hotel Grand Falun 4 stars

Trotzgatan 9-11, 791 71 Falun, Sweden

#10 of 13 hotels in Falun

Guests' Choice

Review score

Based on 1845 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 29 July 2018

    8.3
    Location, rich breakfast selection.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Hotel rooms without air conditioning. During our stay the outside temperature was over 30 degrees and that caused discomfort in the hotel room.

    Location, rich breakfast selection.

    Stayed in July 2018

  • Reviewed: 28 June 2018

    6.7
    Good location for visiting Carl Larsson museum.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Window cords were knotted making it impossible to raise the shade beyond half-way. Only one of two windows opened. Other seemed to have broken handle. Opened onto a noisy commercial street behind the hotel anyway. Pergo-Style laminate floor sounded cheap when walked on. Bathroom, though modern, was too small. Large person would have trouble negotiating space between shower and sink in order to reach toilet.

    Very nice breakfasts. Comfy beds.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    8.8
    Location location location!
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    A little bit crowded breakfast with some waiting time for a table.

    A very clean 3 to 4 star property with good breakfast and comfy beds. Location location location! That´s the biggest advantage of this property!

    Stayed in June 2018

  • Reviewed: 4 June 2018

    8.8
    Ok but overpriced for what is offered
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For what is offered it is too expensive: there is no AC in the room which made staying here in a summer heat wave unbearable. Considering it is a four star hotel the rooms and furniture are too old and run down. No international TV Programme, no fridge in the room, no free spa and only an OK breakfast.

    Central location, spacious room, friendly staff.

    Stayed in June 2018

  • Reviewed: 8 May 2018

    6.5
    Central location & close to railway station.
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Put suspension hooks in the bathroom so you can dry your towels and then the hotel should avoid to wash every day to full fill UN's sustainability goals ! Grey dinner/breakfast area with dirty black cloths on the tables.

    Close to city center but grey surroundings. Opposite to Tourist ínformation. Close to railway station.

    Stayed in May 2018

  • Reviewed: 21 April 2018

    7.9
    Okay .
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    When I checked in , they had problems with the key cards and my room door wasn’t opening. They kept swapping keys and trying various other keys. Finally I didn’t get a key until approximately 3 hours later. There also had only 1 staff on reception trying to check in dozens of arrivals whilst I’m waiting for my key to be sorted. It was very unprofessional.

    The location and facilities.

    Stayed in March 2018

  • Reviewed: 3 April 2018

    7.1
    It was ok for this price
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Toilet of the room was not clean when we did check-in. Even next day after cleaning the room toilet still was not clean enough. One of the rooms had coffee / tea maker and other room doesn't have. There was no slippers in the rooms. Since hotel located in the city center, after nightlife of weekend during the midnight (1:00 till 3:00 AM) was very noisy and some drunk teenagers start shouting in the midnight that course to wake me up.

    Location was very good. It has very comfortable beds. Room size was quite good.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    6.3
    Just fine, but not great.
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room seemed fine, but was somehow uncomfortable. Lots of cords from bedside lamps, the main ceiling light didn't work, and everything just seemed kind of cheap and unhomey. You could hear everyone from the entire hallway in the room.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    7.5
    The rooms was very nice, I appreciated the big bathroom and...
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    There was no restaurant where you could get something to drink. There was a separate entrance to OLerys but it was fully booked and we could not get something to drink without standing. The room we had breakfast in needs some renovation.

    The rooms was very nice, I appreciated the big bathroom and modern furniture.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    8.3
    Good breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Difficulties with parking, sometimes nowhere to park at all. A bit too small room.

    Good breakfast. Helpful staff. Location is central but quiet. Not far to winter sport facilities although not pedestrian distance.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    7.9
    The breakfast was a mess and a big disappointment
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We came to breakfast on Saturday and Sunday at 09.00 o’clock. It was a mess on the tables, no staff cleaning up, butter and bread on the floor. Some plates were empty. A big disappointment. Same experience on Sunday. You have to employ more rutinated staff. We have always enjoyed staying at First Hotel in Falun but this time it was a bad experience and a bad start on both days.

    Stayed in February 2018

  • Reviewed: 18 December 2017

    6.7
    The decor concept was in good taste at some point.
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The build quality and finish of the recent hotel ”renovation” is sub-par, even for Sweden. Icing on the cake with two clogged drains of four was at least 50% ok... Scrambled “eggs” made from egg powder is again typical Swedish hotel chain breakfast fare, maybe dare to be different?

    The decor concept was in good taste at some point. Comfortable bed. Good location and view.

    Stayed in December 2017

  • Reviewed: 15 December 2017

    4.2
    Do not recommend
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator. No telephone. No kettle .not all the staff but some of them were helpful. It was very expensive for the weak service I received.

    Close to centrum

    Stayed in December 2017

  • Reviewed: 13 November 2017

    8.8
    Very nice breakfast, lots of fresh fruits!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Parking could be included in the cost.

    Very nice breakfast, lots of fresh fruits! Nice and clean! Comfortable beds. Nice to have a coffe mashine in the room.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    5.8
    Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small parking area. Expensive parking. Poor pillows. Stark decoration. Extremely poor room lighting. The O’learys Pub in the same building is a real dive - don’t go there!

    Location

    Stayed in November 2017

  • Reviewed: 16 October 2017

    4.2
    It was very dirty room with dirty carpet and dirty both room...
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    It was very dirty room with dirty carpet and dirty both room even it is said 4 stars hotel....that we could't be patient. We changed.... was not acceptable.

    Stayed in October 2017

  • Reviewed: 21 August 2017

    6.7
    Large bedroom, space bathroom, great coffee
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No shuttle organised during festival (main event in that area) Breakfast finished too early. Understaffed - too long waiting time.

    Large bedroom, space bathroom, great coffee

    Stayed in August 2017

  • Reviewed: 15 August 2017

    4.6
    breakfast was nice
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    We booked a standard room which is a very old non-renovated room (though the new rooms appeared on my booking.com reservation). The room clearly had not been cleaned in a long time (dust on the floor and on the furniture) and housekeeping had to be called in when we arrived. There were loose electric cables and broken furniture. This is not a complaint because the staff recognized the problem and did give us a discount. But basically don't book a standard room as they are awful. Their renovated rooms are ok. The hotel itself is a little on the dark side and there is always a lingering smell in the lobby probably from the restaurant upstairs. Would not return and I do not advise the place.

    breakfast was nice

    Stayed in August 2017

  • Reviewed: 24 July 2017

    5.4
    Falun visit
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 1 night

    The room was advertised as being able to accommodate 6. We were three and it was OK for three or four. 6 would have been very uncomfortably tight. The sofa bed was made up when we arrived but with a duvet cover that was not nice and fluffy as on the double bed, and with only one divet cover and two small pillows. There was no mini bar - it is nice to have a fridge in the room for water etc There was no aircon and the room was too warm at night There as no phone in the room which was a surprise for a hotel of such high standard It took a long tme to check in and to get things from reception - an extra person working at reception would fix the problem The scrambled eggs are not just egg, there seemed to be something mixed wth them, no idea what, but I prefer scrambled eggs to be egg, no additives.

    Bathroom was nice - great shower and bath, nice large room. Convenient having O'learies on the property. Nice balcony

    Stayed in July 2017

  • Reviewed: 17 July 2017

    9.6
    Comfiest bed on earth.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The missus and I have stayed in a lot of hotels, and this one had by far the comfiest bed we've ever slept on. Breakfast was good, staff were friendly, helpful and not intrusive. By the way the bed was so comfy, I'm going to write to the hotel to get the make of the bed and buy it myself!

    Stayed in July 2017

  • Reviewed: 26 June 2017

    6.3
    A pimped up 70's hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom door couldn't close due to the fact that a door seal had detached sononly with the help of somebody from the outside you could close it properly. The light in the bathroom very poor. No general light making it dark when you shower. The light around the mirror was not enough. A lack of hooks in the bathroom. One is not enough for 4 towels! No phone in the room, making it hard to comunícate with reception unless you go there physically... Sockets hard to reach if you disregard the one by the bedside. Overall a '70's hotel they tried to "pimp" up but not quite succeeded... The breakfast buffet looked quite pathetic unless you came the first hour they are open. Empty butter trays and Luke warm yogurt and milk makes is all look very abandoned.... I think the personnel in the breakfast room need to learn to see it from a guest perspective... not very appetizing...

    The location. The silence. The fact they had some gluten and lactose free produkts on the breakfast buffet.

    Stayed in June 2017

  • Reviewed: 24 June 2017

    7.1
    Rooms nicely renovated.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old and dirty hallway, old windows with dirt in between glasses, extremly dusty garage. The breakfast is, even though included, not worth the total hotel price: cold eggs (both times), the food is not arranged nicely and cleaned during the breakfast (e.g. rearanging the cheese platter, cleaning the butter), tge coffee machine is not clean and the corner where it stands is not clean as you would expect it to be and last but not least there is sadly no atmosphere in the breakfast room.

    Rooms nicely renovated.

    Stayed in June 2017

  • Reviewed: 27 May 2017

    8.8
    A very good place for a short stay in Falun
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Parking lot 80 SEK/day. :(

    A very good place for a short stay in Falun. Excellent location - very close to the city centre, a ~15 min. walk to the copper mine. The room was quite big with a very comfortable bed and a huuuuge desk (I've never seen such a big desk in any hotel room!). Room was clean and equipped with a TV (no fridge or coffee machine in the room). WiFi was working fine. We really enjoyed the breakfast, especially the excellent pancakes!

    Stayed in April 2017

  • Reviewed: 8 May 2017

    9.6
    A Grand time at the Grand Falun
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    There always seems to be a little grunge in the corners of the old Swedish showers....

    When we asked directions at reception she walked with us to the front door and pointed us in the correct direction! The Breakfast was lavish! Swedish pancakes, waffles, breads, rolls, eggs, yogurt, cereal, meats, cheese, fruit... anything you could desire! Everything we wanted to see in the area was within walking distance or a short drive and an evening stroll revealed quaint courtyards and shops! A lovely location!

    Stayed in May 2017

  • Reviewed: 2 May 2017

    7.5
    Everything in walking distance
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I can not recommend the breakfast there. The quality of the food was not very high, the service did not take care about re-filling and they already started 10 minutes before the end to remove parts of the breakfast what felt quite unfriendly for the remaining guests. Not how it should be...

    Everything in walking distance

    Stayed in May 2017

  • Reviewed: 15 April 2017

    7.5
    Friendly and comfortable local hotel.
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was very expensive but parking somewhere else was not an option. Having paid the upgrade it was disappointing not getting the robe and slippers as promised without asking the next day. Missed a little fridge in the room.

    The friendliness, the room lay-out but it was an upgraded room we paid for. The room had recently been renovated. Breakfast was good and when I needed a place to work out of they didn't mind me sitting in the restaurant until lunch. Very close to everything in the town of Falun.

    Stayed in April 2017

  • Reviewed: 24 February 2017

    6.3
    The gym was good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Breakfast with missing plates that took ages to get, no big variety either. The O'Learys restaurant had lousy service and bad food. No signs of 1862 that the hotel claims to have.

    The gym was good

    Stayed in February 2017

  • Reviewed: 20 February 2017

    7.9
    Coomfy beds.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The extra bed was not in our room at our arrival and it was not a good bed. Would even have been better with a inflatable matress.

    Coomfy beds. The staff did the little extra to make us satisfied.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    8.3
    quite sleep with a great breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    floor in the room was old and stained. there was no bath robe, only towels not very big

    room is super quite and the bed confortable. the breakfast is amazing

    Stayed in February 2017

  • Reviewed: 31 January 2017

    7.5
    Matsalen var inte hotellets utan O'Learys den stängde kl...
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Matsalen var inte hotellets utan O'Learys den stängde kl 21.00 och då serverades bara från en barmeny med 2 rätter som fanns tillgängliga. Personalen borde gå charmkurs, zero serviceminded! Men det har ju inte så mycker med hotellet att göra eftersom det är en fristående enhet.

    Stayed in January 2017

  • Reviewed: 4 January 2017

    8.3
    value for money city centre hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    If I was being picky then just a couple of lights not working in room, apart from that no negative.

    Pleasant and helpful staff, warm quiet and cosy room, great breakfast, perfect location.

    Stayed in January 2017

  • Reviewed: 17 September 2018

    9.6
    Big room with very good beds.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Big room with very good beds. Good breakfast. At the center. Parking place by the hotel (parking fee).

    Stayed in September 2018

  • Reviewed: 10 September 2018

    8.3
    Great location, very clean, comfortable bed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea and coffee in the standard rooms, no hand wash or soap in the bathroom

    Great location, very clean, comfortable bed

    Stayed in September 2018

  • Reviewed: 6 August 2018

    2.9
    Nothing
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    No air condition. Unfriendly staff at the reception.

    Nothing

    Stayed in July 2018

  • Reviewed: 31 July 2018

    5.4
    Instead of a restfull stop it consumed energy as sleep dis suffer!!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Aircond was broken no words of it when checking in, no price deductin. BAD.

    Good bed!

    Stayed in July 2018

  • Reviewed: 27 July 2018

    7.9
    It was extremely hot, and there was no air-conditioning.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was extremely hot, and there was no air-conditioning.

    Stayed in July 2018

  • Reviewed: 17 July 2018

    6.7
    Grand ... but .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff generally excellent although one person on reception was less than helpful.

    Location & great breakfast

    Stayed in July 2018

  • Reviewed: 12 July 2018

    10
    Excellent and fluffy bed, great breakfast.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent and fluffy bed, great breakfast. Always looking forward to it!

    Stayed in July 2018

  • Reviewed: 8 July 2018

    8.8
    The staff was really really kind!
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was really really kind!!!!

    Stayed in July 2018

  • Reviewed: 2 June 2018

    7.5
    The situation
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy rooms. Ventilation very loud noise but still way to warm in the room.

    The situation

    Stayed in June 2018

  • Reviewed: 22 May 2018

    5.0
    Expected better
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Hotel has a worn-out feel to it. Breakfast was not good for a SEK1,000+ hotel and the table covers were all very dirty.

    Convenient for the centre.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    9.2
    Excellent
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Maybe protect the wife connection with passwords? Feels a bit safer

    Very friendly staff and nice neat rooms

    Stayed in May 2018

  • Reviewed: 5 April 2018

    8.3
    Ok hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very slow check in !

    Nice beds

    Stayed in April 2018

  • Reviewed: 27 March 2018

    7.1
    Did the job - Friendly staff, clean rooms.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The bed sheet was too small and the pillows were lumpy (and too few of them - 1 each)

    Did the job - Friendly staff, clean rooms.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    8.3
    Perfect place for a couple of nights
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Parking facilities, lobby a bit outdated

    Comfortable beds, great shower and good breakfast

    Stayed in March 2018

  • Reviewed: 25 February 2018

    7.9
    shower
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    shower

    Stayed in February 2018

  • Reviewed: 5 February 2018

    7.9
    More parking was needed at the hotel.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    More parking was needed at the hotel.

    Stayed in February 2018

  • Reviewed: 2 January 2018

    7.5
    Good central location
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor dated

    Good central location

    Stayed in January 2018

  • Reviewed: 4 December 2017

    7.5
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unable to watch rugby on televisions in O'Leary bar

    Very comfortable room and excellent breakfast. Easy access to the town

    Stayed in December 2017

  • Reviewed: 11 November 2017

    10
    The bed was comfortable, the bathroom was nice, and there...
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The bed was comfortable, the bathroom was nice, and there was a lot to choose from at breakfast.

    Stayed in November 2017

  • Reviewed: 20 October 2017

    8.3
    Cold in the room
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Cold in the room Heating was switched off

    Stayed in October 2017

  • Reviewed: 7 September 2017

    7.5
    Good location, lovely suite, parking fair, mediocre breakfast.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was not as good as we found it to be on our last visit here. Eggs and bacon were industrial.

    We upgraded to a suite which was wonderful.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    7.9
    A pretty good business hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Very limited TV channels

    The O'Learys onsiite

    Stayed in September 2017

  • Reviewed: 3 September 2017

    6.7
    Bad beakfast
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad beakfast

    Stayed in August 2017

  • Reviewed: 1 August 2017

    4.6
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms weren't cleaned properly. No kettle and poor room service options.

    Location was the best thing about the hotel.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    9.2
    Good location, comfortable room with nice and soft beds,...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location, comfortable room with nice and soft beds, excellent breakfast and kind service.

    Stayed in July 2017

  • Reviewed: 18 July 2017

    10
    what a dream: great bed;
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    what a dream: great bed; just wonderful and fluffy!!! Would drive 1900km again only for this bed!!! great breakfast

    Stayed in July 2017

  • Reviewed: 15 July 2017

    9.6
    Great place to stay in Stockholm.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Nothing really.

    It filled our needs really well.

    Stayed in July 2017

  • Reviewed: 25 June 2017

    6.7
    Good location and good restaurant on premises.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Toilet was not cleaned properly.

    Good location. Good food at O'Leary's restaurant in the hotel.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    5.4
    Dirty towel.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty towel. Dirty glasses.

    Stayed in May 2017

  • Reviewed: 27 April 2017

    6.7
    Very good breakfast, good price but a bit worn down
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Windows were hard to open and close.

    Breakfast was very good.

    Stayed in April 2017

  • Reviewed: 25 April 2017

    10
    Good value for money with great location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    Bed size, Pillow length and not having a safe

    Location. Cleanness. Reception. Staff friendlyness. Easy access to other places around etc..

    Stayed in April 2017

  • Reviewed: 12 April 2017

    10
    Excellent hotel
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel Fantastic bed Breakfast very good

    Stayed in April 2017

  • Reviewed: 6 April 2017

    7.1
    The breakfast marvellous
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The breakfast marvellous

    Stayed in April 2017

  • Reviewed: 20 March 2017

    7.9
    Receptionspersonalen, excellent
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Receptionspersonalen, excellent

    Stayed in February 2017

  • Reviewed: 25 January 2017

    2.9
    Skit..
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Det var sunkigt, vi kunde inte äta på hotellet för det fanns inte tillräckligt med personal tydligen.

    Vi tyckte inte om nånting med hotellet

    Stayed in December 2016

  • Reviewed: 4 January 2017

    9.2
    good place,free parking
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The restaurant war closed on Christmas day.

    good place,free parking

    Stayed in December 2016

  • Reviewed: 15 December 2016

    10
    Great location in Falun
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Very nice hotel in the center of the town. Comfortable.

    Stayed in November 2016

  • Reviewed: 6 December 2016

    10
    Everything was brilliant for the price I paid.
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Everything was brilliant for the price I paid.

    Stayed in November 2016

  • Reviewed: 23 November 2016

    8.3
    No herbal teas at breakfast.
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No herbal teas at breakfast. No water kettle in the room

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 May 2016

    7.5
    Good location.
    • Leisure trip
    • Couple

    Noisy ventilation, broken rainfall shower, hotel could be improved to be much nicer from outside - for example new outside paint - falun red instead of dirty grey. Garden on first floor roof visible from breakfast room etc.

    Good location. Nice rooms. Integrated with Pub (pub has also its own entrance from high street)

  • Reviewed: 30 April 2016

    5.4
    Excellent location.
    • Leisure trip
    • Couple

    Very poor sound isolation in the rooms. Not much help from staff when we had loud and disturbing neighbours. Overall no good sleep over our stay.

    Excellent location. Very good breakfast. Experienced staff.

  • Reviewed: 1 March 2016

    7.5
    The room was very clean and functional.
    • Leisure trip
    • Solo traveller

    The breakfast was chaotic but the quality was good.It was a shame the coffee machine was broken

    The room was very clean and functional. Reception staff pleasant and helpful.

  • Reviewed: 20 February 2016

    4.6
    Breakfast very good.
    • Business trip
    • Couple

    I was disappointed that the sauna facilities weren't available. I really needed one after our long journey!!

    Breakfast very good. Staff super helpful/friendly

  • Reviewed: 29 December 2015

    7.5
    Friendly staff at check in, the room was clean and standard.
    • Leisure trip
    • Couple

    No exuipment at all in room, like a hairdryer, extra pillows etc. The air ventilation in the Batroom was quite noisy.

    Friendly staff at check in, the room was clean and standard.

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