To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 24 months.
Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before?
We want you to share your story, both the good and the bad. All we ask is that you follow a few simple guidelines.
We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay.
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. We'll also provide transparency over the status of submitted content.
Once a review has been submitted, you can modify it by contacting Booking.com customer service.
We will use the same guidelines and standards for all user-generated content as well as the property replies to that content.
We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Booking.com’s role is that of a distributor of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc...).
1 - 6
Reviewed: 19 May 2018
“Great hotel and spa, terrible dinner”
• Leisure trip
• Superior Double Room
• Stayed 2 nights
• Submitted via mobile
눉The food was terrible at dinner. That bad that we went 2nd evening outside the hotel to have dinner. We ordered green pepper sauce steak with sparris and some potatoes and schnitzel with potatoes and some apetizers (soup and a very strange mix of asparagus and orange). Asparagus tasted old and cooked days ago, potatoes were a bit burnt and unbalanced in terms of salt and their own flavour. Steak was ok-ish but green pepper sauce was terrible. Schnitzel was really bad also... I think the worst we had in Sweden so far. It had some sort of pepper coating under the eggcoat... It is the level of a 16th year old kid starting to cook in that kitchen. Soup was good but the asparagus orange experimental dish was also a disaster. Winelist had extremely good names on it but sold only in bottles. We wanted to have a glass and we were forced to try 6 wines to find a semi tasty one. Really poor selection for glass wines.
Our advice: use the place for accomodation, breakfast and spa. Skip the dinner! It is a nightmare.
눇The room was spacious, super clean, great bed comfort, nit enough light but nothing disturbing. The bathroom products amazing. The spa was really nice, super view, great location, we took the hot stone massage and it was amazing. We stayed whole day at spa and enjoyed the sun. They have 4 jacuzzi and it is extremely pleasant. They kept open till midnight and we loved the whole spa lication, drinks, services. Stuff very nice and service oriented.
Stayed in May 2018
Reviewed: 26 February 2017
“Beautiful mansion for DYI Spa”
• Leisure trip
• Superior Deluxe Double or Twin Room
• Stayed 1 night
• Submitted via mobile
눉The breakfast was a dissappointment, as vegans we had given notice beforehand that we would eat breakfast, so they could prepare some vegan alternatives. At breakfast time there was nothing prepared for us. Given the overall good standard, this was sursprising. Easy to improve!
눇Very nice rooms, nice location, good service, great vegan dinner (mushroom risotto). Beautiful surroundings and great sea cabin by the lake with hot tubs. We had a spa room which was great, with sauna and jaccuzzi.